• Title/Summary/Keyword: Digital Financial Services

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Trend Analysis of FinTech and Digital Financial Services using Text Mining (텍스트마이닝을 활용한 핀테크 및 디지털 금융 서비스 트렌드 분석)

  • Kim, Do-Hee;Kim, Min-Jeong
    • Journal of Digital Convergence
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    • v.20 no.3
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    • pp.131-143
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    • 2022
  • Focusing on FinTech keywords, this study is analyzing newspaper articles and Twitter data by using text mining methodology in order to understand trends in the industry of domestic digital financial service. In the growth of FinTech lifecycle, the frequency analysis has been performed by four important points: Mobile Payment Service, Internet Primary Bank, Data 3 Act, MyData Businesses. Utilizing frequency analysis, which combines the keywords 'China', 'USA', and 'Future' with the 'FinTech', has been predicting the FinTech industry regarding of the current and future position. Next, sentiment analysis was conducted on Twitter to quantify consumers' expectations and concerns about FinTech services. Therefore, this study is able to share meaningful perspective in that it presented strategic directions that the government and companies can use to understanding future FinTech market by combining frequency analysis and sentiment analysis.

A Study on The Effect Business Performance of Convergence Capabilities on Corporate (기업의 융합역량이 경영성과에 미치는 영향)

  • Choi, Seung-Il;Song, Seong-Bin
    • Journal of Digital Convergence
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    • v.13 no.1
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    • pp.177-184
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    • 2015
  • Modern society is rapidly going digital as blowing hot air about it Convergence castration. Iran fusion product management, technology, and services such as free from black-and-white logic of various activities such as management of alternative recognition by further series of management innovation in the way of trying to fill the other gaps win-win. In addition, the company is to survive through the creation and unceasing. Performance of firms in contemporary globalization, which is still more sensitive. In this study, based on the fusion needs of the enterprise and explores how this convergence competencies affect to business performance. Results showed that the fusion capacity is affecting the financial performance and non-financial performance. That fusion technology education learning capability and convergence capabilities appeared to affect the financial performance and non-financial performance.

Fintech in Microfinance: a new direction for Microfinance institutions in Vietnam

  • DANG, Thuy T.;VU, Huong Quynh
    • Asian Journal of Business Environment
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    • v.10 no.3
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    • pp.13-22
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    • 2020
  • Purpose: Vietnam's financial sector has grown substantially but microfinance institutions (MFIs) still face up many challenges in providing financial services to underserved customer segments, including small businesses, rural populations, and urban migrants. The recent worldwide explosion of fintech, including in Vietnam, promises to fill this gap. The purpose of this paper is to analyze fintech activities in microfinance sector and recommend for fintech adoption of MFIs in Vietnam. Research Design, Data and Methodology: The paper's data is mainly based on international organizations such as Asia Development Bank (ADB), Food and Agriculture Organization of the United Nations (FAO) and Vietnamese organizations such as Vietnam Microfinance Working Group. The authors suggest new directions for microfinance activities in Vietnam. Results: In recent years, the application of fintech in microfinance sector has brought many good results, such as improving the quality of products and services, easy access to many customer groups, and scaling up the operating model. Conclusion: MFIs in Vietnam have developed new products and services by applying fintech. The application of technology and digital solution has supported MFIs in Vietnam to gradually achieve targeted growth through expanding geographical inclusion/scale, enhancing product supply/provision, helping in-depth customer understanding as well as improving operational efficiency.

A Study on the Factors of Satisfaction & WOM Regarding to Financial Institutions Internet and Smartphones Application On-line Usage of Financial Customers (금융소비자의 인터넷, 스마트폰 어플리케이션 등 금융기관 온라인 시스템 이용에 따른 만족과 구전에 미치는 효과 요인 연구)

  • Jeon, Seong-Ki;Kwon, Man-Woo;Lee, Sang-Ho
    • Journal of the Korea Convergence Society
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    • v.11 no.8
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    • pp.183-194
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    • 2020
  • Recently, in Korea, financial institutions such as banks are most severely affected by the universalization of the Internet and smartphones. On the other hand, the use of online systems by financial institutions keeps increasing; the convenience of online services has a significant influence on the attraction and the retention of financial customers; consumer needs are also diversely expressed. This paper deduces from the precedent researches a mechanism that online financial system enhances the trust of customers -the medium of the online system and other customers- and its perceived easiness affects its perceived effectiveness and then all these internal variables induce satisfaction. Plus, this paper aims at verification of the hypothesis in terms of an extended technology acceptance model, based on the hypothesis that word of mouth and repurchase are significantly linked to this mechanism. Through this study, the researchers tried to check how the online service quality and emotional factors of financial institutions affect the users in accordance with the trend of changes in the service usage method of financial institutions, and confirmed that the hypothesis was not rejected.

Building Customer Loyalty In Digital Transaction Using QR Code: Quick Response Code Indonesian Standard (QRIS)

  • CHOHAN, Fulshah;ARAS, Muhamad;INDRA, Ricardo;WICAKSONO, Andhika;WINARDI, Freddy
    • Journal of Distribution Science
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    • v.20 no.1
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    • pp.1-11
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    • 2022
  • Purpose: Increasing advancements in the technology industry are forcing people to become more accustomed to digital financial transaction activities. The need for fast and secure payment mechanisms has birthing new idea to digital financial transaction services. Along with increasing access to technology in digital payments, new service is developed in the form of digital wallets as the successor for electronic money. Research design, data and methodology: This research aims to find out whether using QR code as digital payment tool can build customer loyalty in consumers, especially to measure the factors of satisfaction, trust and commitment of customers to do payments with QR Codes. The QR code in this study is refer to the Quick Response Code Indonesian Standard (QRIS) which was officially implemented by Bank Indonesia starting on January 1, 2020 as a means of payment for digital transactions nationally. The research method uses a quantitative approach by way of surveying questionnaires using Likert scale of 100 samples. Results: The hypothesis analysis proved that the variables of satisfaction, trust and commitment together have positive and significant influences on customer loyalty. Conclusion: This research found that there are high interest in Millennials to do transaction using QRIS because it is deemed to be more easy, quick and safe. If a customer achieves a level of loyalty in the usage of digital transaction using QRIS then cashless society lifestyle can be considered successful and can be used in the future.

Focusing on the effect of shareholder voting rights (Say on pay) on CEO compensation (경영진 보수에 대한 주주 투표권(Say on pay)의 효과를 중심으로)

  • Cha, Jeong-Hwa;Lee, Eun-Ju
    • Journal of Digital Convergence
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    • v.20 no.1
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    • pp.119-127
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    • 2022
  • In order to analyze the effect of strengthening the disclosure of remuneration for high-paid workers among the measures to improve the governance structure of financial companies by the Financial Services Commission in 2018, this study demonstrated the compensation system, management performance, and improvement of governance for Korean financial companies from 2015 to 2020. Analysis was performed. As a result of the empirical analysis, it was found that financial companies after 2018 decreased the employee compensation disparity and the majority shareholding ratio, while the stock performance and foreign ownership ratio increased. This study has the greatest contribution in that it is the first domestic study to verify the effect of applying the so-called Say on Pay, which discloses management's remuneration and allows shareholders to check its appropriateness through voting.

The Proposal of Direction for Introduction of Pin-Tech Services Based on Research of Cases (사례 연구를 통한 핀테크 도입 방향성 제안)

  • Choi, Heesik;Cho, Yanghyun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.12 no.1
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    • pp.51-61
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    • 2016
  • Because the Apple Pay which created by U.S's Apple Inc. and launch of Samsung pay in last August in domestic, people have high interest in Pin-Tech industries and new method of easy payment. In this paper, it will study newly introduced Pin-Tech industries and marketability of Pin-Tech industries. Also it will propose safe use of Pin-Tech services based on cases in domestic and overseas. This paper is organized as follows. In Chapter 2, it will study concept of Pin-Tech services and status of Pin-Tech services in domestic and overseas. In Chapter 3, it will look technical trends of Pin-Tech services. In Chapter 4, it will propose direction based on analysis of cases of Pin-Tech services. This paper will finish with conclusion in Chapter 5. Given the global trends, Korea is now just took the first steps in new Pin-Tech era. The Pin-Tech services are in situations that it is not yet activated in domestic due to the various financial regulations and procedures. In this paper, it will shows cases of concerns of Pin-Tech services and domestic authentication which relates to easy payment certification. If Pin-Tech services are develop with easy payment certification and adapt to domestic environment and develop based on stability and security as mentioned in this paper, domestic Pin-Tech services and security technology will grow to the world level. Also it requires unceasing research and efforts from relevant government officials, security companies and Pin-Tech ICT companies.

A Study of Digital Archiving Strategies for Historical Materials (역사자료의 디지털 아카이빙 방안 연구)

  • Chang, Yun-Keum
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.21 no.4
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    • pp.193-203
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    • 2010
  • This study investigates successful overseas cases and projects of digital archiving of historical materials in order to develop continuous digital archiving strategies in this rapidly changing digital information environment. The analysis is based on the information life cycle perspective of collection, preservation, access and use of digital archives as well as the concept of digital curation. Through the analysis, the study proposes nation-wide digital archiving policies, long-term preservation and standardization strategies for continuous services, and collaborative financial support strategies between institutions and countries for successful digital archiving and continuous improvement.

A Study on the Strategy of Financial Services through the Internet (인터넷을 활용한 금융서비스 전략 방안에 관한 연구)

  • 이준엽
    • Journal of the Korea Society of Computer and Information
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    • v.4 no.3
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    • pp.107-113
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    • 1999
  • Banking and financial areas are facing on social upheavals by a rapidly advanced Open Network such as Internet, and the crest of a digital boom in the economic side for the 21th century. Electronic banking services has been remarkably changed from the Closed Network into the Open Network which is motivated by the low-cost internet services. This Open Network leads clients to choose banks that offer the best services and goods on the basis of the internet market. Therefore, capability of coping with clients' needs will be rising as one of the main strategies for competitive internet banking system in the near future. For this reason this thesis focuses on issues for banking services that internet influences, internet banking strategy of a developed bank, and expanding services and goods marketing through the internet.

Research on major technology trends in the field of financial security through Korea and foreign patent data analysis (국내외 특허 데이터 분석을 통한 금융보안 분야 주요 기술 동향 분석연구)

  • Chae, Ho-Kuen;Lee, Jooyeoun
    • Journal of Digital Convergence
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    • v.18 no.6
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    • pp.53-63
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    • 2020
  • Electronic financial transactions are also actively increasing due to the rapid spread of information communication media such as the Internet, smart devices, and IoT, but as a derivative by-product, threats of financial security such as leakage of various personal information and hacking are also increasing. Therefore, the importance of financial security against this is increasing, but in Korea, financial security technology is relatively insufficient compared to advanced countries in the field of financial security, such as Active-X. Therefore, this study aims to present the major development direction in the domestic financial security field by comparing key technology trends with IPC classification frequency analysis, keyword frequency analysis, and keyword network analysis based on domestic and foreign financial security-related patent data. In conclusion, it seems that recent domestic and foreign trends have focused on the development of related technologies according to the development of smart device-based electronic financial services. Accordingly, it is intended to be used as the basis data for technology development of financial security by mapping the trend of financial security research trend and technology trend analysis through thesis data analysis that reflects the research of the preceding aspect as the technology of commercialization in the future.