• 제목/요약/키워드: Differential Services

검색결과 149건 처리시간 0.03초

서비스 환경에서 관계기간에 따른 신뢰의 형성 (Formation of Trust by Duration of Relationship in Services Setting)

  • 최철재
    • 한국콘텐츠학회논문지
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    • 제11권4호
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    • pp.347-360
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    • 2011
  • 본 연구에서는 서비스품질과 종업원신뢰, 점포신뢰 및 점포충성도 간의 경로관계를 확인하고, 서비스품질과 종업원신뢰 및 점포신뢰 간의 관계에서 서비스기업과 고객 간의 관계기간의 조절효과를 확인하였다. 본 연구는 국내 주요은행에서 서비스경험을 가진 소비자를 대상으로 자료를 수집하였으며, Amos 18.0 통계패키지를 이용한 구조방정식 모형분석으로 연구가설을 검증하였다. 연구결과는 다음과 같다. 첫째, 공감성 서비스품질 요인과 종업원신뢰 간의 관계 그리고 확신성 서비스품질요인과 점포신뢰 간의 관계에서 관계기간의 조절효과를 확인하였다. 둘째, 서비스품질은 구성차원에 따라 종업원신뢰와 점포신뢰에 영향력의 차이를 보였지만, 종업원신뢰는 점포신뢰에 영향을 미침으로써 점포충성도가 형성되었다. 결론적으로 관계가 형성된 소비자에게 서비스종업원에 대한 신뢰를 높이기 위해서는 공감성을 형성하여야 하고, 점포에 대한 신뢰를 높이기 위해서는 확신성을 제공하여야 하며, 종업원에 대한 신뢰를 형성함으로써 점포에 대한 신뢰와 충성도를 구축할 수 있음을 확인하였다.

Characterization of Vaginal Microbiota Associated with Pregnancy Outcomes of Artificial Insemination in Dairy Cows

  • Chen, Shi-Yi;Deng, Feilong;Zhang, Ming;Jia, Xianbo;Lai, Song-Jia
    • Journal of Microbiology and Biotechnology
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    • 제30권6호
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    • pp.804-810
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    • 2020
  • The profitability of the dairy and beef industries is largely affected by the actually achieved reproductive efficiency. Although a large proportion of cows worldwide are bred by artificial insemination (AI) services, many potential factors affecting the outcome of pregnancy by AI remain to be addressed. In the present study, we investigated the vaginal microbiota by high-throughput sequencing of 16S rRNA gene and analyzed their association with differential pregnancy outcomes (i.e., pregnant vs. nonpregnant) of multiple AI services in dairy cows. Sequencing of the V3-V4 region totally produced 512,046 high-quality sequences that were computationally clustered into 2,584 operational taxonomic units (OTUs). All OTUs were taxonomically assigned to 10 bacterial phyla. There were statistically significant differences among the three AI service times (T1, T2 and T3) with respect to the Shannon index and number of observed OTUs (p < 0.05). Bray-Curtis distance-based PCoA analysis also revealed that T2 group could be significantly distinguished from T1 and T3. However, no significant difference between the pregnant and nonpregnant cows was found in confidence regarding both alpha diversity and beta diversity. These results could help us better understand the possible influence of vaginal microbial community on pregnancy outcomes of AI service in cows.

응급구조과 학생들의 노인관련 지식과 태도 및 행동 - 광주·전남지역을 중심으로 - (EMT students' Knowledge and Behavior related to the Elderly)

  • 윤종근;김미숙
    • 한국응급구조학회지
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    • 제10권3호
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    • pp.49-59
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    • 2006
  • Purpose: This research is intended to investigate the EMT students' Knowledge, attitude and behavior and then identify the predictors of the EMT students' attitude. Method: The purpose of study was to examine EMT students' knowledge and attitude toward the elderly using a survey of 286. the instruments in this study were palmore's FAQI(1998) and the 20 item semantic differential scale developed by sanders et al. (1984). Results: The results of this study were as follows : 1. The measuring of respondents' knowledge of the elderly revealed they scored an average of 10.17(${\pm}3.30$) of the full score 25. It also said their success rate to choose the answer on the elderly was 39.59%. 2. Attitudes toward the elderly weren't significantly different EMT students. 3. EMT students educational level and religion were found to impact their attitudes toward the elderly. 4. The feelings from their previous co-living experience with the elderly were significant factors. EMT students attitudes toward the elderly had an significant effect on co-living experience and the feelings in education programs toward the elderly. Conclusion : A well-designed program is essential to change the attitudes toward elderly because The feelings in education programs for the elderly are very important. with more knowledge of the elderly, the attitudes toward the elderly is expected to be more positive. Therefore, it is necessary to improve the enough knowledge of the elderly.

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의료기관 종류별 진료내역 비교 -정상분만과 급성 충수염을 중심으로- (A Comparison of Medical Care Services by Type of Medical Care Facility -In cases of normal spontaneous vaginal delivery and acute appendicitis-)

  • 이영두
    • Journal of Preventive Medicine and Public Health
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    • 제18권1호
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    • pp.41-50
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    • 1985
  • To find out the differences in medical practice according to the environment of patient care and managerial situation of the medical care institutions, normal spontaneous vaginal delivery and acute appendicitis were selected, which is suitable for comparison because of their high comparability. A total of 473 cases of normal spontaneous vaginal delivery and 408 cases of acute appendicitis was sampled from the claims to Korea Medical Insurance Cooperations during January to June 1984. Complicated cases were excluded from population and sampling was restricted from 40 to 60 percentile for total charges by the type of medical care facility in order to rule out the influence originating from case mix. Important items representing type and quantity of medical care service were compared by type of facility. Major findings are as follows : 1. University hospital shows the highest in charges per case and decrease in order of general hospital, and clinic. 2. In case of normal spontaneous vaginal delivery, average length of stay shows statistically significant difference by type of facility. 3. Charge amount for each service item affected by practice pattern shows statistically significant difference mostly by type of facility. It is suggested that medical practice pattern is different by type of facility for medical services. 4. Difference in total medical expenditure by type of facility is affected more with charges for materials, consumables and drugs than with fee for service activity. 5. In administering drugs to patients, hospital and clinic show higher injection rate than university and general hospital. 6. Clinical Laboratory tests were common in order of uninalysis, hemoglobin, hematocrit, white blood cell count, urine microscopic examination in cases of normal spontaneous vaginal delivery; white blood cell count, urinalysis, hemoglobin, hematocrit, urine microscopic examination, white blood cell differential count, in cases of acute appendicitis. 7. The result for Laboratory test and Radiologic study shows extreme difference by type of facility. Test rate is lowest in clinic and increase hospital, general hospital, and university hospital in order, both in type and frequency.

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사업 기반에 따른 인터넷 종합쇼핑몰 고객전략에 관한 연구 (The Strategies for Cyber Shopping Mall Business: A Comparative Case Study)

  • 조남재;정연준;박상혁
    • 정보기술응용연구
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    • 제3권2호
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    • pp.83-102
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    • 2001
  • 인터넷 전자상거래가 확산됨에 따라, 많은 기업들이 인터넷 쇼핑몰 사업 진출을 시도하고 있다 인터넷 쇼핑몰은 통신망을 중심으로 형성된 가상공간상의 신종사업으로서 실제공간에서 이루어지는 사업가는 많은 상이한 면을 가지고 있다. 본 연구에서는 인터넷 쇼핑몰이 고객을 모집하고 상거래를 일어나도록 하는 각종 전략적 요소들이 어떻게, 왜 선택되었는지, 그리고 기업은 이러한 고객 전략을 어떻게 사용하는지에 대한 연구를 수행하고자 한다. 본 연구에서는 다양한 기반을 지니고 있는 사업자의 전략을 살펴보고, 고객 전략적 측면에서 보는 인터넷 쇼핑을 비즈니스의 성공요소가 무엇인지를 도출해 보았다.

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웹담당 농촌지도요원의 직무수행능력과 문제점 인식에 대한 연구 (Differential Skills and Competencies Required of Agricultural Extension Educators on Web-based Services)

  • 유병민
    • 농촌지도와개발
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    • 제8권1호
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    • pp.15-23
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    • 2001
  • As Internet and World Wide Web become more popular in our society, the interests in effective application to the field of rural development and agricultural extension service are increasing. The potential in Web-based agricultural extension service is expressed in many areas, such as agriculture information, Web-based training and education, and virtual rural community for rural development and agricultural extension service. The research on the Web and its related issues has been conducted in many ways, but the interests in the competencies and skills of staff who are in charge of Web developing and managing have not been exposed yet. The purpose of this study was to investigate the important competencies and skills for Web developing and managing for enhancing the effectiveness of rural development and agricultural extension service. Twelve extension service staff and on staff in the extension service support center were interviewed. The results of study showed that there were eight essential competencies; competencies to understand rural community and agricultural extension service, to understand the farmers as Web users, to design and develop effective Web sites, to understand the nature of hypertext, to utilize instruction theories, to absorb new technology, to manage projects, and to utilize external sources. The results of study also showed that there was lack of support systems for Web development and information. Overall, the findings of this study suggest that establishing long-term education and training system for technology, electronic performance support systems, and cooperation with universities and colleges for technology are of particular importance for promoting Web-based extension services.

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소득 계층별 의료비 부담의 추이와 정책과제 (Changes in financial burden of health expenditures by income level)

  • 김태일;허순임
    • 보건행정학회지
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    • 제18권4호
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    • pp.23-48
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    • 2008
  • Although the universal health insurance, National Health Insurance (NHI), have improved access to health care and financial burden of health care costs for Koreans, limited coverage of the NHI leads to high out-of-pocket payment for health care. This study examines financial burden of household health expenditures by income level. Data from the Urban Household Expenditure Survey from 1985 through 2005 is analyzed and household expenditure is used as a proxy measure for income. Health expenditures include spending for inpatient care, ambulatory care and pharmaceuticals. If a household spends health expenditure above 40% of household consumption except for foods, that is defined as catastrophic health expenditure. Access to health care for the lowest income group had been improved for two decades relative to other income groups as well as in absolute term. However, both financial burden of health expenditures and the proportion of households that experienced catastrophic health expenditure had been increased in the lowest income group. Study findings have several policy implications. First, in terms of financial burden of health expenditures. the differences among income groups decreased until 2000 but it was worsen in 2005. This suggests that recent policies for extending NHI coverage are not enough to improve the disparity by income level. Second, a differential catastrophic coverage by income level would be an effective strategy that relieves financial burden for low income group. Third, since the catastrophic coverage is applied to only covered services by the NHI, additional strategy for uncovered services should be considered.

MPEC-4 FGS 비디오 스트리밍에 대한 네트워크 차별화 서비스의 성능분석 (Performance Evaluation of Differentiated Services to MPEG-4 FGS Video Streaming)

  • 신지태;김종원
    • 한국통신학회논문지
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    • 제27권7A호
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    • pp.711-723
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    • 2002
  • ISO/IEC MPEG-4 FGS (finer granular scalable) 비디오 스트림을 패킷손실 측면의 차등서비스 (differentiated services: DiffServ) 네트워크상에서 차별화 전송하는 시스템을 제안하고, 그 성능을 분석한다. 이를 위한 전체 제안시스템의 구조는 크게 다음의 3 부분으로 나눌 수 있다. 즉 1) 선형 근사화한 전송율-왜곡치 (rate-distortion: R-D) 모델를 사용하여 비디오 품질를 일정하게 유지하는 최적의 계층화된 전송율 적응 제어 부분, 2) 각각의 비디오 패킷이 손실될 때 전체품질에 미치는 영향을 고려하는 우선순위 패킷화 (prioritized packetization) 부분, 그리고 3) 이와 같이 우선순위화된 비디오 패킷 스트림을 차등서비스 네트워크 상에서 차별화 전송을 수행하는 부분으로 구분할 수 있다. 따라서 상기한 3 부분들이 효율적으로 연동되어 비디오 전송을 수행할 때, 동일한 네트워크 자원이 주어진 경우 얻을 수 있는 종단간 (end-to-end) 비디오 품질의 향상을 비교 분석하였다.

성공적인 수학 프랜차이즈 사업을 위한 가맹본부의 차별화된 표준화 시스템 구축방안에 관한 연구 (A study on the establishment of a differential standardization system for the franchisor for a successful math franchise business)

  • 홍희동
    • 한국융합학회논문지
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    • 제13권4호
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    • pp.63-70
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    • 2022
  • 최근 교육시장의 변화와 코로나로 인해 과외 시장 및 온라인 학습시장으로 소비자들이 이동하여 대형 교육 프랜차이즈 사업이 매출액을 중시하는 입장에서 수익구조를 극대화하는 비즈니스 모델로 재편되고 있다. 교육환경의 변화로 교수자 중심에서 학생 중심으로 개별 맞춤 서비스를 제공하고, 학생들 스스로가 자기주도 학습이 가능할 수 있도록 학습동기를 부여하고 학습기술을 배양할 수 있는 새로운 학습균형 모델이 요구되고 있다. 본 논문에서는 수학 교육서비스 프랜차이즈 사업을 운영하는 가맹본부 입장에서 최근 교육 트렌드와 소비자의 욕구를 만족하면서 기업의 수익구조를 향상 시킬 수 있는 새로운 수학 프랜차이즈 모델(K-MODEL)을 제안한다. K-MODEL은 차별화 콘텐츠 및 서비스, 학습 및 운영 프로세스, 학습 성취도 향상을 위한 다양한 프로그램을 개발하여 가맹본부와 가맹사업을 진행하는 가맹점사업자들이 안정적인 수익구조를 가질 것으로 기대한다.

팬덤의 소셜 미디어 이용 양태에 따른 아이돌 세대별 팬덤 문화의 변화 (Generational Fandom Culture Shift in K-Pop Idol Fandom and Social Media Use)

  • 한미화;나은경
    • 한국콘텐츠학회논문지
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    • 제22권2호
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    • pp.605-616
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    • 2022
  • 본 연구는 아이돌 팬덤 현상에 대해, 팬덤의 시대별 특징 및 이용 매체의 속성에 따른 영향과 차이를 살펴보고자, 3세대 아이돌 팬덤과 1,2세대 아이돌 팬덤의 문화 차이, 그리고 인터넷의 발전에 따른 팬덤의 소셜 미디어 이용 양태의 차별적 영향을 실증적으로 탐구하였다. 한국과 중국의 아이돌 팬덤을 중심으로 설문조사 분석 결과, 3세대 아이돌 팬덤은 1,2세대 팬덤보다 아이돌에 대한 친밀감, 연애감정/숭배심리 및 동질감이 더 높았으며, 팬덤 충성도 및 팬덤 정체성도 높게 나타났다. 마찬가지로, 주로 이용하는 소셜 미디어 플랫폼에 대해서는, 네트워크 중심소통 팬덤이 온라인커뮤니티 중심소통 팬덤에 비해 친밀감, 연애감정/숭배심리 및 동질감이 더 높았고, 팬덤 충성도 및 팬덤 정체성 역시 더 높은 경향을 보였다. 이를 바탕으로, 팬덤의 세대 변화 및 소셜 미디어 이용 양태에 따른 아이돌 팬덤 문화의 변화의 함의에 대해 논했다.