• Title/Summary/Keyword: Different Service

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IECS: an Integrated E-Community System for Management, Decision and Service

  • Bo, Yu;Wang, Hongding;Peng, Zhang;Tong, Yunhai;Tang, Shiwei;Yang, Dongqing
    • 한국디지털정책학회:학술대회논문집
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    • 2004.11a
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    • pp.375-387
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    • 2004
  • The paper presents an Integrated E-Community System (IECS) for management, decision and service, designed for the e-government project of Haishu District of Ningbo, Zhejiang, China. The project need is to promote the integration of management information and service information of communities, providing a unified platform on which different departments of the district government can share and exchange community information, government officers can analyze information and make decisions, and the outside users can access and request services. To meet the project need, the IECS consists of five parts: 1) The Central DataBase (CDB) that stores all information related with management, decision and service of communities: 2) Information Extracting Subsystem (IES) that provides functions of extracting data from data sources, transforming and loading them into the CDB for system administrators; 3) Information Management Subsystem (IMS) that provides functions of querying and sharing of information for government users, and functions of information maintenance, rights and log management for system administrators: 4) Intelligent Analysis Subsystem (IAS) that provides functions of extracting analysis related data from the CDB and loading them into the DW, and functions of multi-dimensional analysis and decision-making based on the DW and OLAP for government users; 5) Information Service Website (ISW) that provides functions of promulgating and collecting of information for government users and system administrators, and functions of browsing, querying and requesting of service information for outside users. The IECS supports management, decision and service of a government based on a unified data platform--the CDB, and ensures data security by providing different workplaces and rights for different users. In the real application, the system works well.

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An Empirical Study on the Influence of the Mobile Digital Divide between China Regions on the Intention to Use G2C e-Government Services (중국 지역 간의 모바일 정보격차가 G2C전자정부서비스의 이용의도에 미치는 영향에 관한 실증연구)

  • Yu, DengSheng;Zhang, YuanYuan;Lim, GyooGun
    • Journal of Information Technology Services
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    • v.19 no.6
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    • pp.15-29
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    • 2020
  • Facing the era of intelligence, the demands for changes of e-Government system appears to be rising upon the development of AI, VR, IoT and other new technologies. However, it also comes with the increasing possibility of mobile digital divide among regions, ethnicities and social classes. As the e-Government Service is only available for specific groups, the national government should proactively build an information environment to promote the convenient access and use of e-Government Service comprehensively by all the people. In the light of the sociodemographic characteristics, this study tests whether the difference is statistically significant involving the mobile digital divide between different groups with the analysis of variance, while determining the relationship between the mobile digital divide and the usage intention of e-Government Service through multiple regression analysis. The main findings of this study are as follows. First, there are differences and statistical significance between groups of different ethnicities and regions on accessibility with electronic products and networks. Second, there are obvious differences and statistical significance between groups of different ages, educational levels and ethnicities on the competency and usability of electronic products and networks. Third, the accessibility to electronic products and networks has no effect on the usage intention of e-Government Service, while the competency and usability of electronic products and networks have a strong positive impact on the usage intention of e-Government Service. The author hopes that the research findings of this paper can provide reference suggestions and opinions for bridging the digital divide among regions in China and promoting the popularization of the e-Government Service.

Demand analysis for the domestic satellite broadcasting service using the competitive diffusion model (경쟁적 확산모형을 이용한 국내 위성방송서비스 수요분석)

  • 장근녕
    • Korean Management Science Review
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    • v.12 no.3
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    • pp.163-175
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    • 1995
  • The future demand of the satellite broadcasting service is analyzed through the competitive diffusion model. Diffusion rates of the satellite broadcasting service in the case that the decreasing effect due to the cable TV service is considered are smaller than those in the independent case. Diffusion rates of the satellite broadcasting service are shown to become different according to environmental conditions.

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Identifying Satisfiers and Dissatisfiers in the Service Encounter

  • Bo, Edvardsson;Lars, Nilsson-Witell
    • International Journal of Quality Innovation
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    • v.6 no.1
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    • pp.8-23
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    • 2005
  • Service attributes are important for customer perceptions of service quality. However, in spite of huge amount of research, the role of service attributes as satisfiers and dissatisfiers in service encounters is not understood well enough. An empirical investigation is conducted concerning a problem resolution service in the telecommunication industry. We use both qualitative and quantitative service performance data to describe and analyze how critical incidents can be used to identify and understand which service attributes are perceived as satisfiers and dissatisfiers. Our study reveals that there is a subset of critical incidents, so called critically critical incidents, which are perceived differently and are different in content compared to critical incidents. These incidents are extremely rich of information and have the possibility to reveal the real satisfiers and dissatisfiers in a service encounter.

Manufacturer's Strategy and Capability for Service Transition (제품에서 서비스로 전환을 위한 제조기업의 서비스역량과 전략)

  • Kwon, Suhn-Beom
    • Journal of Information Technology Services
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    • v.11 no.1
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    • pp.273-292
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    • 2012
  • Manufacturers have started to adopt service as their offering mix in order to overcome slow growth, declining profitability and commoditization in the pure product market. Several companies like IBM and GE have shown that services would be a new source of revenue and a steady growth. Service covers a wide spectrum from a simple add-on service like repair to complex outsourcing service. Service adoption is a challenge for manufacturers who have been accustomed to product making and selling. Making, proposing, delivering and evaluating services needs a different and new capabilities for manufacturers. And service transition is closely related with capabilities which make a transition with a less risk. In this paper, a taxonomy of efforts is developed which build on the service transition literatures and cases. We provide a phased service transition strategy for manufacturers and service capabilities needed at each phases.

Netflix, Amazon Prime, and YouTube: Comparative Study of Streaming Infrastructure and Strategy

  • Suman, Pandey;Yang-Sae, Moon;Mi-Jung, Choi
    • Journal of Information Processing Systems
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    • v.18 no.6
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    • pp.729-740
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    • 2022
  • Netflix, Amazon Prime, and YouTube are the most popular and fastest-growing streaming services globally. It is a matter of great interest for the streaming service providers to preview their service infrastructure and streaming strategy in order to provide new streaming services. Hence, the first part of the paper presents a detailed survey of the Content Distribution Network (CDN) and cloud infrastructure of these service providers. To understand the streaming strategy of these service providers, the second part of the paper deduces a common quality-of-service (QoS) model based on rebuffering time, bitrate, progressive download ratio, and standard deviation of the On-Off cycle. This model is then used to analyze and compare the streaming behaviors of these services. This study concluded that the streaming behaviors of all these services are similar as they all use Dynamic Adaptive Streaming over HTTP (DASH) on top of TCP. However, the amount of data that they download in the buffering state and steady-state vary, resulting in different progressive download ratios, rebuffering levels, and bitrates. The characteristics of their On-Off cycle are also different resulting in different QoS. Hence a thorough adaptive bit rate (ABR) analysis is presented in this paper. The streaming behaviors of these services are tested on different access network bandwidths, ranging from 75 kbps to 30 Mbps. The survey results indicate that Netflix QoS and streaming behavior are significantly consistent followed by Amazon Prime and YouTube. Our approach can be used to compare and contrast the streaming services' strategies and finetune their ABR and flow control mechanisms.

Segment Training Based Individual Channel Estimation for Multi-pair Two-Way Relay Network with Power Allocation

  • He, Xiandeng;Zhou, Ronghua;Chen, Nan;Zhang, Shun
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.12 no.2
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    • pp.566-578
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    • 2018
  • In this paper, we design a segment training based individual channel estimation (STICE) scheme for the classical two-way relay network (TWRN) with multi-pair sources (MPS) and amplify-and-forward (AF). We adopt the linear minimum mean square error (LMMSE) channel estimator to minimize the mean square error (MSE) without channel estimation error, where the optimal power allocation strategy from the relay for different sources is obtained. Then the MSE gains are given with different source pairs among the proposed power allocation scheme and the existing power allocation schemes. Numerical results show that the proposed method outperforms the existing ones.

An Efficient Priority Based Adaptive QoS Traffic Control Scheme for Wireless Access Networks

  • Kang Moon-sik
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.30 no.9A
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    • pp.762-771
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    • 2005
  • In this paper, an efficient Adaptive quality-of-service (QoS) traffic control scheme with priority scheduling is proposed for the multimedia traffic transmission over wireless access networks. The objective of the proposed adaptive QoS control (AQC) scheme is to realize end-to-end QoS, to be scalable without the excess signaling process, and to adapt dynamically to the network traffic state according to traffic flow characteristics. Here, the reservation scheme can be used over the wireless access network in order to get the per-flow guarantees necessary for implementation of some kinds of multimedia applications. The AQC model is based on both differentiated service model with different lier hop behaviors and priority scheduling one. It consists of several various routers, access points, and bandwidth broker and adopts the IEEE 802.1 le wireless radio technique for wireless access interface. The AQC scheme includes queue management and packet scheduler to transmit class-based packets with different per hop behaviors (PHBs). Simulation results demonstrate effectiveness of the proposed AQC scheme.

A Study on The Factors which Influence on Evaluating Service Life for Carbonation of RC Structures (철근콘크리트 구조물의 탄산화 내구수명 산정에 미치는 영향요인에 관한 문헌적 연구)

  • Yang, Jae-Won;Yoon, Sun-Young;Cho, Hyung-Kyu;Song, Hun;Lee, Han-Seung
    • KIEAE Journal
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    • v.10 no.3
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    • pp.103-110
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    • 2010
  • Carbonation is one of the major deterioration factors for concrete. So. lots of researchers have proposed the equations for determining carbonated depth and the initial time of steel corrosion due to carbonation to predict the service life of concrete structures. However, there are large gaps among the equations for predicting carbonation because each researcher has different considering factors to predict carbonation depth. So, in this study, we calculated the deviations of the proposed equations for carbonation, and we calculated each researcher different corrosion initiation time. However, it has a lot of deviation. Therefore, we evaluated the probability of steel corrosion considering each deviation using MCS, an analysis method based on probability theory. In the results, we have proposed much advanced information for determining service life of reinforced concrete structures due to carbonation.