• Title/Summary/Keyword: Design Service Volume

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Investigating the Determinants of Major IT Incident Tickets: A Case Study of an IT Service Provider Firm for Logistics and Distribution Industry

  • Ro, Mohamad Izham Che;Lau, Wee-Yeap
    • Journal of Distribution Science
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    • v.14 no.12
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    • pp.61-69
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    • 2016
  • Purpose - This study investigates the determinants that affect the number of IT Incident tickets of an IT Service Provider ("ITSP") to logistics industry in order to improve its management process by reducing the incident tickets. Research design, data, and Methodology - This study uses weekly data of IT incident tickets from September 2012 to June 2015. Correlation and regression analyses are conducted. Six identified determinants i.e., IT Change, User Errors, Shipment Volume, Network, Hardware and Software Issues are used as the explanatory variables. Results - Our findings show as following. First, our analysis indicates that IT Change is not a significant determinant as opposed to what commonly believed by many as the most important factor. Second, Software issue is the highest contributor to the Major IT incident tickets, followed by User Error, Network and Hardware issues. Third, it seems there is lead-lag relationship between IT Change and Major IT Incidents tickets as indicated by earlier studies. Fourth, the relationship between IT Change and Major IT tickets is also affected by shipment volume. Conclusions - As policy recommendation, all identified determinants should be treated according to priority. In addition, improving the way IT Changes are implemented will definitely reduce the IT incident tickets.

UI Design and Usability Analysis of Maternal Notebook Mobile Application (산모수첩 모바일 애플리케이션의 UI 디자인과 사용성 분석)

  • Chun, Christine Hyeyeon
    • Journal of Korea Multimedia Society
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    • v.23 no.1
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    • pp.85-92
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    • 2020
  • This paper analyzes the design and usability of maternal notebook mobile application and suggests the improvement direction of the application. The researcher compared and analyzed the functions of maternal notebook applications, conducted user interviews and expert evaluations. The conclusions of this study are the use of appropriate information volume, proportional screen division focusing on main functions, the use of GNB format of main menus, the prohibition of double menu configuration, the use of color consistent with the image of the service, the use of few font sizes, the use of appropriate colors in typography, the use of rich icons with uniform design, card format, list format, but also timeline and infographic forms that make rich user interface design. Maternal notebook application research is expected to be an important reference for research on similar mobile applications with complex functions such as information provision, user history, and community, along with improved research in healthcare design.

Estimation of Design Service Traffic Volume for 2+1 Roads Based on Korean Two-Lane Highway Conditions (국내 2+1차로 도로의 적정 교통량 및 계획기준 개발)

  • Lee, Dong Min;Chae, Chan Dle;Cho, Hanseon;Lee, Suk Ki
    • Journal of Korean Society of Transportation
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    • v.31 no.2
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    • pp.3-10
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    • 2013
  • Two-lane roads that occupy more than a half of rural highways in Korea have operational problems such as traffic congestion problems due to relatively high traffic volume and safety problems due to overtaking risks in two-lane highways. To solve these problems, a 2+1 road pattern that enables to improve traffic safety and operational efficiency of two-lane highways has been applied in Europe. In this study, in-depth applicability of 2+1 roads to Korean rural highways was investigated based on review results of the successful experience of European 2+1 roads. Then, given the Korean two-lane highway conditions, the service traffic volumes for Korean 2+1 roads was estimated. The analysis results showed that 17,000 veh./day might be the maximum traffic volumes for Korean 2+1 roads.

Evaluation of Tank Capacity of Rainwater Harvesting System to Secure Economic Feasibility and Sensitivity Analysis (경제성 확보를 위한 빗물이용시설의 규모 산정 및 민감도 분석)

  • Mun, Jung-Soo;Kim, Ha-Na;Park, Jong-Bin;Lee, Jung-Hun;Kim, Ree-Ho
    • Journal of Korean Society of Water and Wastewater
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    • v.26 no.2
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    • pp.191-199
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    • 2012
  • Rainwater harvesting systems (RWHS), one of measures for on site rainwater management, have been promoted by laws, regulations and guidelines and have been increased. However, more evaluation of economic feasibility on RWHS is still needed due to seasonal imbalance of rainfall and little experiences and analysis on design and operation of RWHS. In this study, we investigated tank capacity of RWHS to secure economic validity considering catchment area and water demand, which is affected by building scale. Moreover, sensitivity analysis was performed to examine the effect of design factors, cost items and increase rate of water service charge on economic feasibility. The BCR (benefit cost ratio) is proportional to the increase in tank capacity. It is increased steeply in small tank capacity due to the effect of cost and, since then, gently in middle and large tank capacity. In case of 0.05 in the rate of tank volume to catchment area and 0.005 in water demand to catchment area, BCR was over one from the tank capacity of 160 $m^{3}$ taking into account of private benefits and from the tank capacity of 100 $m^{3}$ taking into account of private and public benefits. Sensitivity analysis shows that increase of water demand can improve BCR values with little cost so that it is needed to extend application of rainwater use and select a proper range of design factor. Decrease of construction and maintenance cost reduced the tank volume to secure economic validity. Finally, increase rate of water service charge had considerable impact on economic feasibility.

A Design and Implementation of Direct Volume Rendering View Program based on Web (웹 기반의 다이렉트 볼륨 렌더링 View 프로그램의 설계 및 구현)

  • Yoon, Yo-Sup;Yoon, Ga-Rim;Kim, Young-Bong
    • Proceedings of the Korea Contents Association Conference
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    • 2004.11a
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    • pp.402-407
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    • 2004
  • Since the world wide web, simple and convenient tool, has proposed, the Internet became the most simple network resource which provide many informations of the world. Furthermore, various methodologies are developed to support the dynamic service such as 3D View web service. We will propose the volume rendering view program that interactively visualize the 3D data on the web. The 3D Data is obtained by stacking the 2D images along the z-direction. We also employ the COM based OCX control which is a kind of Active component. This web program will contribute the diagnosis of the diseases through the 3D visualization and image analysis functions at remote places.

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Effects of educational intervention on single-rescuer respiratory-assistant therapy using a bag valve mask (백-밸브-마스크를 이용한 1인 호흡보조요법 교육의 효과)

  • Lee, Yong-Jae;Uhm, Dong-Choon
    • The Korean Journal of Emergency Medical Services
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    • v.23 no.3
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    • pp.29-40
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    • 2019
  • Purpose: This study was conducted to identify the effects of educational intervention on pre-test and post-test tidal volume, endotracheal peak pressure, and ventilation interval measurements during single-rescuer respiratory-assistant therapy by paramedic students. Methods: The present study, with a quasi-experimental design, included a pre-test and post-test nonequivalent control group. A total of 62 paramedic students (31, experimental group; 31, control group) participated in this study. The intervention lasted 80 minutes. Data were collected from each student before the intervention and two weeks after the intervention, between September 3 and 21, 2018. The collected data were analyzed using IBM SPSS Statistics for Windows, Version 25.0. Results: Tidal volume (p<.001) and endotracheal peak pressure (p=.002) measurements after the intervention were significantly different between the two groups. Analysis of covariance was used to control the variance (the pretest value of endotracheal peak pressure) in order to identify the effect of the intervention in the two groups. Endotracheal peak pressure was not significantly different between the two groups. Conclusion: Education and training of paramedic students in emergency medical services on single-rescuer respiratory-assistant therapy is necessary for the emergency care of patients with respiratory arrest.

Web MGIS with SVG of Kosrae Costal Waters, Micronesia (SVG를 이용한 마이크로네시아 코스레 주변해역 Web MGIS 구축)

  • Park, Sang-Woo;Kim, Jung-Hyun;Lee, Moon-Ock;Kim, Hyeon-Ju;Kim, Jongkyu
    • Journal of Fisheries and Marine Sciences Education
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    • v.26 no.3
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    • pp.485-491
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    • 2014
  • The study of Web MGIS(Marine Geographic Information System) based on the SVG(Scalable Vector Graphics) is mainly performed on effective methodologies which transform real world data to computing world data. Web GUI system has its own target on reliable data service by acquisition of geometric information using HYCOM(HYbrid Coordinate Ocean Model), accurate measurement and graphical visualization. This type of raw data visualization can be built without software tools, yet is incredibly useful for interpreting and communicating data. Even simple visualizations can aid in the interpretation of complex hydrodynamic relationships that are frequently encountered in the marine environment. The Web MGIS provides an easy way for hydrodynamic geoscientists to construct complex visualizations that can be viewed with free software. This study proposes a Web GUI MGIS using FVCOM(Finite Volume Coastal Ocean Model). Finally, we design a Marine Web GUI system of Kosrae Coastal Waters integrating above data models. It must adds more ecological information and the various service item for approach more easily in order to user.

Design and performance evaluation of a storage cloud service model over KREONET (KREONET 기반의 스토리지 클라우드 서비스 모델 설계 및 성능평가)

  • Hong, Wontaek;Chung, Jinwook
    • Journal of the Korea Convergence Society
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    • v.8 no.7
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    • pp.29-37
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    • 2017
  • Compared to the commercial networks, R&E networks have the strength such as flexible network engineering and design. Based on those features of R&E networks, we propose our storage cloud service model which supports general-purpose network users in a central region and experimental network users in distributed regions simultaneously. We prototype our service model utilizing multiple proxy controllers of OpenStack Swift service in order to deploy several regions via experimental backbone networks. Our experiments on the influence of the network latency and the size of data to be transmitted show that the bigger size of data is preferable to the smaller size of data in an experimental backbone network where the network latency increases within 10ms because the rate of throughput decline in the bigger object is comparatively small. It means that our service model is appropriate for experimental network users who directly access the service in order to move intermittently high volume of data as well as normal users in the central region who access the service frequently.

Design and Implementation of Internal Multiband Loop Embedded Monopole Antenna for Mobile Handset

  • Jung, Pil Hyun;Yang, Cheol Yong;Lee, Seong Ha;Yang, Woon Geun
    • Journal of IKEEE
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    • v.17 no.4
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    • pp.484-491
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    • 2013
  • In this paper, we proposed an internal multiband loop embedded monopole antenna for mobile handset that could be used for smart phones. The proposed antenna has a volume of 40 mm(W) ${\times}$ 15 mm(L) ${\times}$ 5 mm(H), ground plane size is 40 mm(W) ${\times}$ 80 mm(L), and covers the GSM900 (Global System for Mobile communications : 880-960 MHz), K-PCS (Korea-Personal Communications Service : 1750-1870 MHz), US-PCS (US Personal Communications Service : 1850-1990 MHz), WCDMA (Wideband Code Division Multiple Access : 1920-2170 MHz), Wibro (2300-2390 MHz), Bluetooth (2400-2483 MHz) and WLAN (Wireless Local Area Network : 2400-2483.5 MHz) bands for VSWR (voltage standing wave ration) less than 3. The proposed loop adding design at middle section of longest branch showed wide impedance bandwidth for the lowest resonance frequency band. The proposed antenna have a lowest resonance frequency band from 738 MHz to 1075 MHz for S11 value of -6dB. A HFSS (High Frequency Structure Simulator) of the Ansys Corporation based on a finite element method is employed to analyze the proposed antenna in the design process and to compare the simulation and experimental results.

An Evaluation of Sampling Design for Estimating an Epidemiologic Volume of Diabetes and for Assessing Present Status of Its Control in Korea (우리나라 당뇨병의 역학적 규모와 당뇨병 관리현황 파악을 위한 표본설계의 평가)

  • Lee, Ji-Sung;Kim, Jai-Yong;Baik, Sei-Hyun;Park, Ie-Byung;Lee, June-Young
    • Journal of Preventive Medicine and Public Health
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    • v.42 no.2
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    • pp.135-142
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    • 2009
  • Objectives : An appropriate sampling strategy for estimating an epidemiologic volume of diabetes has been evaluated through a simulation. Methods : We analyzed about 250 million medical insurance claims data submitted to the Health Insurance Review & Assessment Service with diabetes as principal or subsequent diagnoses, more than or equal to once per year, in 2003. The database was re-constructed to a 'patient-hospital profile' that had 3,676,164 cases, and then to a 'patient profile' that consisted of 2,412,082 observations. The patient profile data was then used to test the validity of a proposed sampling frame and methods of sampling to develop diabetic-related epidemiologic indices. Results : Simulation study showed that a use of a stratified two-stage cluster sampling design with a total sample size of 4,000 will provide an estimate of 57.04%(95% prediction range, 49.83 - 64.24%) for a treatment prescription rate of diabetes. The proposed sampling design consists, at first, stratifying the area of the nation into "metropolitan/city/county" and the types of hospital into "tertiary/secondary/primary/clinic" with a proportion of 5:10:10:75. Hospitals were then randomly selected within the strata as a primary sampling unit, followed by a random selection of patients within the hospitals as a secondly sampling unit. The difference between the estimate and the parameter value was projected to be less than 0.3%. Conclusions : The sampling scheme proposed will be applied to a subsequent nationwide field survey not only for estimating the epidemiologic volume of diabetes but also for assessing the present status of nationwide diabetes control.