• 디지털융복합연구
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• 제15권9호
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• pp.463-470
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• 2017

본 연구는 공동체 위협을 극복하는 북유럽 국가들의 전략적 디자인 협업체계 분석을 통해 사회공유 서비스와 삶의 질적 가치인식을 제고하는 디자인 거버넌스의 역할을 이해하는 데 목적이 있다. 핀란드의 시트라(Sitra), 덴마크의 마인드 랩(Mind Lab), 독일의 걸리버(Gulliver) 프로젝트에서 살펴본 디자인 거버넌스는 사회 현상을 분석하고 문제 해결의 전 과정에 디자인 방법론을 적용한 민 관 산 학 협의체의 개입을 장려하고 있다. 특히 시민은 정보 제공이나 일시적인 참여가 아니라 다른 거버넌스 구성원들과 함께 문제 해결 아이디어 개진과 새로운 정책 설계에 적극적으로 개입한다. 이 사례들에서 디자인 거버넌스는 사회 문제가 발생하는 현장 중심적 접근, 지역의 특수성과 다원주의, 다양성에 대한 존중을 바탕으로 정책 집행에 있어 불필요한 행정적 재정적 소모와 불편을 줄인다. 결과적으로 향후 디자인 정책 패러다임은 소수의 관계자들에 의한 정책 결정의 방식에서 민간 참여를 토대로 한 디자인 거버넌스 중심의 정책 설계와 다원적 모니터링의 개념으로 진화해야 할 것이다.

• International Journal of Advanced Culture Technology
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• 제11권3호
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• pp.338-345
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• 2023

Nowadays, many companies are striving to turn customer value into business value. Customer Relationship Management is a management system that develops effective and efficient marketing strategies by classifying customers in detail based on their information, i.e. databases, and consists of various information technologies. To implement this management system, a customer integration database must be established, and customer characteristics (buying behavior, preferences, etc.) must be analyzed with the databases established and the behavior of each customer must be predicted. This study aims to systematically manage a large amount of customer data generated by companies that apply Customer Relationship Management, in order to develop data design and data governance strategies that should be considered to increase customer value and even company value. We mainly looked at the characteristics of customer relationship management and data governance, and then explored the link between the field of customer relationship management and data governance. In addition, we have developed a data strategy that companies need to perform data governance for customer relationship management.

• 유통과학연구
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• 제14권5호
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• pp.27-37
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• 2016

Purpose - Prior theories expect a lower marginal value of cash for weak governance firms. To test this hypothesis, we examine the relationship between corporate governance structures and marginal cash values in Korean retail firms. Research design, data, and methodology - We estimate marginal cash values based on the model of Faulkender & Wang (2006). The retail firms listed in Korean Stock Exchange from 2005 to 2013 are analyzed. Corporate governance scores are provided by Korean Corporate Governance Services. Results - We show a higher marginal value of cash for the weak governance retail firms in terms of total governance score. Our analysis on a detailed set of governance scores generally confirms this tendency. Yet, a higher marginal cash value is obtained for the firms with better board structures and dividend policies. Conclusions - Our findings argue against the agency view of cash policy predicting a negative relationship between corporate governance scores and marginal cash values. A low marginal value of cash, widely observed in the sample firms, also supports severe resource diversion problem in Korean corporations.

• 농촌계획
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• 제21권1호
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• pp.103-115
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• 2015

As rural development projects, mostly carried out in a top-down development method in the past came to take a bottom-up development method in earnest, entering the 2000s, resident participation became an essential element of a rural community design project, to the extent that it can influence the success or failure of a rural community design project. It is taken for granted that rural residents independently participate in community design projects, but as they are accustomed to various subsidy projects carried out by the government and become increasingly aging, it is not easy to induce their spontaneous participation in farming areas with such problems. Especially, to prevent the distrust between administrative agencies and residents from serving as an obstacle in the residents' spontaneous participation, it is necessary to construct horizontal governance among the village residents, administrative agencies and the group of experts supporting for the project. This study attempted to verify the mediating effect of governance in the relationship between resident participation and the performance of the rural community design project based on this problem recognition, and for this purpose, the results of a survey with residents in Utturu Village, Hangyeong-myeon, Jeju-si, which was completed by carrying out a comprehensive rural development project, the typical bottom-up community design project was used for an empirical analysis. The results of the study can provide implications for setting directions, establishing strategies and constructing governance of rural community design projects in the future, and especially, it can be said that this study has academic significance in that governance is recognized as an important variable related to the project performance.

• 한국디자인학회:학술대회논문집
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• 한국디자인학회 2005년도 춘계 학술발표대회 논문집
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• pp.152-153
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• 2005

• 인터넷정보학회지
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• 제14권3호
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• pp.95-100
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• 2013

Having taken actions for 2 years, Net Neutrality User Forum has realized Net Neutrality as a international issue of future Internet. Although the Internet design principle (layering, module, IP protocol) has enabled the end users to communicate each other without any additional permission or interference, in the reality, the end users have been tracked by both companies and governments, and the communications could be blocked, or restricted by surveillance devices, such as DPI, which could change the whole Internet design principle. Given that the Internet is a large community of the equal end-users based on end-to-end principle, it's essentially the issues of the whole Internet users, rather than of one nation, and we should focus on developing the transparent and participatory ways in Internet governance. The current Internet governance discussion have taken placed in ICANN, IGF, etc., in bottom-up processes of multistakeholderism to reflect the views of end-users. However there have been the controversial issues in Internet Governance, such as the position of government as a stakeholder, global north-south problem, transparency, so we have faced the debate on the new or evolving frame of Internet governance.

• 한국콘텐츠학회논문지
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• 제22권8호
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• pp.403-415
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• 2022

본 연구의 목적은 청주시 도시공원 민관거버넌스의 성과를 Ansell & Gash(2007)의 '협력적 거버넌스' 모델을 중심으로 분석하고 시사점을 찾는 데 있다. 협력적 거버넌스 모델이 제시한 4대 범주와 13개의 성공 요소를 활용해 해당 거버넌스의 성과와 한계를 분석했다. 분석 결과를 보면, 초기조건, 제도설계, 리더십, 협력과정 등 4대 범주 모두를 충족시키고 있다. 13개 요소 중 8개 요소가 '양호' 수준으로 분석되어 성공적인 거버넌스로 평가되었으며, 신뢰 구축과 헌신적 협력을 성공적 거버넌스의 핵심 요소로 볼 수 있다. 반면, 한계점이 드러난 5개 요소는 '보통' 수준으로 평가되었다. 이와 같은 분석 결과는 협력적 거버넌스의 개선을 위해서는 사후 이행관리 체계를 마련하고, 참여의 포용성을 더욱 강화하며, 제도적 설계 단계부터 간접참여 주체 및 대중과의 정기적인 소통의 장을 보장하는 규정과 실행이 필요하다는 시사점을 주고 있다. 본 연구는 객관적으로 검증된 모델의 평가 범주를 기준으로 분석하였지만, 평가는 주관적 판단에 따랐다는 한계가 있다.

• 산경연구논집
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• 제10권1호
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• pp.51-58
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• 2019

Purpose - Manufacturers in uncertain environments need to depend on governance mechanisms to reduce the inherent risk in these environments. However, few studies have examined which governance mechanisms a given manufacturers will develop in uncertain environments for managing the relationships with its vertical partner. This study explores how different governance mechanisms function under uncertain environmental circumstances. We also try to investigate the contextual effect of interfirm benevolence as moderator. Research design, data, and methodology - This research provide the conceptual framework of interfirm benevolence on which this research's propositions are predicted. The theoretical background for environmental uncertainty, governance mechanisms and interfirm benevolence will be discussed. Results - The expected results are as follows. Manufacturers in an uncertain environments rely on different governance mechanisms under conditions of high and low interfirm benevolence. In terms of role of interfirm benevolence, interfirm benevolence provides a better understanding of how governance mechanisms can develop in an uncertain supply markets. Conclusions - This research suggests several theoretical and practical implications between channel partners, particularly, this research offers that interfirm benevolence is a crucial competitive factor under environmental uncertainty situation. In future studies, it is necessary to investigate the effect of each governance mechanism structure on performance in an uncertain environment and various level of interfirm benevolence.

• Asia pacific journal of information systems
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• 제29권3호
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• pp.503-523
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• 2019

Many cities in the world have increased initiative to realize smart tourism. There are unexplored challenges for the people which lead and manage smart tourism projects and realize its value in tourism (we call them as 'Smart tourism initiatives'), such as orchestrating of tourism complexity, developing and sharing tourism strategy, sustaining tourism projects and innovation. Concerning these challenges, we aim to design a holistic capability maturity model for sustainable and smart tourism governance enabling sustainable tourism innovations via tackling the challenges above. We adopted Dynamic capability theory as a theoretical lens and introduced Design science research methodology in order to develop a new capability maturity governance model as a design artifact. As a result of the study, we could synthesize findings from iterations of the design research cycle based on the IT Capability Maturity Model. Our result proposes a potential capability maturity model supporting effective communication and strategic alignment for the initiatives with illuminating future paths with evaluation methods on tourism capabilities for the initiatives. Throughout this study, we contribute to the body of knowledge as well as practice by proposing a new tourism capability governance model.

• 산경연구논집
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• 제13권9호
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• pp.11-26
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• 2022

Purpose: Manufacturers rely on interfirm governance mechanisms to reduce the risks inherent in uncertain environments; however, it is unclear which governance mechanisms are developed to manage relationships with suppliers. This study sought to enhance knowledge of how environmental uncertainty affects interfirm governance mechanisms under conditions reflecting varying levels of structural holes. To this end, the study investigated the relationships between manufacturers and major first-tier and sub-suppliers. In particular, the moderating effect of structural holes is examined. Research design, data and methodology: A questionnaire survey was conducted with a major first-tier supplier of a Korean engineering firm. Proposed hypotheses were tested using structural equation modeling. Results: The results show that while the relationship between environmental uncertainty and unilateral governance is positive but statistically insignificant, with bilateral governance is negative and statistically significant. The study also demonstrates that when structural holes are considered, the effects between environmental uncertainty and governance mechanisms are attenuated. Conclusions: This study suggests some theoretical and managerial contributions between exchange partners, especially, the results suggest that structural holes have a critical competitive advantage in uncertain environments. Therefore, manufacturers should carefully consider how they deal with environmental uncertainty when they make a business decision under structural holes situations.