• 제목/요약/키워드: Dental care service

검색결과 253건 처리시간 0.029초

치과서비스에 대한 차별감이 재이용의사에 미치는 영향 (The Effect of Discrimination on Reutilization Intention in Dental Care Service)

  • 최규영;이태용
    • 한국산학기술학회논문지
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    • 제18권5호
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    • pp.111-119
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    • 2017
  • 본 연구는 치과의원에 내원한 환자의 치과서비스에 대한 차별감이 재이용의사에 미치는 영향을 파악하기 위하여 충청북도 J시 소재 치과의원에 내원한 만 20세 이상 환자 432명을 대상으로 2015년 3월 9일부터 2015년 3월 31일까지 설문조사를 실시하여 다음과 같은 결과를 얻었다. 재이용의사에 영향을 미치는 중요한 변수로는 치과 의료서비스 질의 의료진, 친절성, 병원 이미지, 이용 편의성, 및 서비스 가치, 치과 서비스에 대한 차별감이 있었고, 이 변수들의 전체 설명력은 78.2%이었다. 또한 고학력군, 월평균 가족수입 400만원 이상군, 사무직군, 임플란트 치료의 방문목적군, 주위소개군 뿐만 아니라 서비스 가치, 의료진, 환경시설, 이용 편의성, 친절성, 병원 이미지가 높을수록 유의한 관련성이 있었다. 따라서 치과서비스 제공자들은 환자들의 치과 서비스에 대한 차별감을 인지하여 외적인 요인뿐만 아니라 환자가 느끼는 차별감이 최소화 될 수 있도록 양질의 치과 서비스를 통해 이를 충족시키기 위한 노력이 필요하다고 본다.

Searching for Ways to Improve Visiting Oral Health Care Services in Korea through Comparison with Japanese System in Long-Term Care Insurance

  • Sang-Hwan Oh;Rumi Nishimura;Soo-Jeong Hwang
    • 치위생과학회지
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    • 제23권2호
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    • pp.154-168
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    • 2023
  • Background: Legal regulations and fees have been established in Korea to provide visiting oral health care services to individuals with long-term care insurance (LTCI). However, beneficiaries of this service are very limited. Therefore, to improve the Korean system we propose a comparative analysis with the Japanese system. Methods: This study is a descriptive analysis based on secondary data, such as statistics, laws, and service record forms from Korea and Japan. The most recent institutional documents were obtained through a Google search. The variables investigated were financial resources of LTCI, co-payment structure, monthly limit of LTCI benefits, care levels of LTCI, service providers, service costs, contents of service, and the number of cases of service. Results: In both Korea and Japan, LTCI is financed through a combination of taxes and insurance premiums. However, the monthly limit for receiving LTCI services in Japan is about 2.4 times higher than in Korea. Visiting medical and dental treatment is also possible in Japan. Furthermore, nursing staff can provide daily oral health care services according to dental hygienists' instruction unlike Korea. Oral health care services in Korea are focused on oral hygiene and prevention of oral diseases, while Japan additionally provides oral function screening, patient education for oral health management, and training for nursing staff to enhance oral function, eating, and swallowing of the patients. Conclusion: We concluded that the possibility of visiting dental treatment, differences in monthly limit of LTCI benefits, oral function assessment and guidance, as well as collaboration with other healthcare professionals contributed to the difference in the frequency of utilization of visiting oral health care services between Korea and Japan.

스케일링 건강보험 급여화 시행 1년 후 치과의료소비자의 인식도 및 만족도 조사 (Recognition and satisfaction of dental care customers after 1 year national health insurance coverage of dental scaling)

  • 이보근;이정화
    • 한국치위생학회지
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    • 제16권2호
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    • pp.185-193
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    • 2016
  • Objectives: The purpose of the study was to examine the recognition and satisfaction of dental care customers after 1 year national health insurance coverage of dental scaling. Methods: A self-reported questionnaire was completed by 477 dental care customers in Gyeongbuk, Busan, Yangsan, and Gyeonggido from July 18 to September 30, 2014 after receiving informed consents. The questionnaire consisted of general characteristics of the subjects(5 items), subjective awareness of oral health(4 items), recognition of scaling(5 items), and recognition and satisfaction of scaling health insurance(5 items). Data were analyzed using SPSS version 20.0 program. Results: Those who recognized the national health insurance coverage of dental scaling accounted for 80.1 percent and 47.2 percent of them got the health insurance coverage via media advertisements. Those who received the scaling service by health insurance coverage accounted for 73.8% and 66.2% of them were very satisfied with the service. Among the customers, 91.8% were satisfied with scaling health allotment. There was a statistical significance between scaling health insurance and subjective oral condition recognition(p<0.01). Through the health insurance coverage scaling service, the oral health in Korea will improve much. Conclusions: The expansion of health insurance coverage of scaling service will provide the universal oral health care for all people. Owing to low cost service, people will actively try to come in contact with public health service in the future.

김해 치과 의료기관의 치과진료 만족도 요인분석 (Analysis of Factors affecting the Patient's Service Satisfaction in Kimhae Dental Hospital)

  • 성미경;박정희;장영애;최정옥
    • 치위생과학회지
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    • 제8권4호
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    • pp.215-224
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    • 2008
  • 보건의료환경 변화에 따른 환자들의 의료수요에 부응하고 합리적인 경영대책을 마련하여 환자들에게 양질의 치과의료서비스를 제공하고 진료환경을 개선시킬 목적으로 계속구강건강관리 환자 149명을 대상으로 치과의료서비스를 제공 받은 후의 진료 만족도와 진료만족도에 영향을 미치는 요인을 파악하였다. SPSS Ver 13.0을 이용하여 일반적 특성에 따른 치과의료서비스 만족도, 치과의료서비스의 질에 대한 만족도는 평균분석을 하였고, 일반적 특성 및 치과의료서비스 만족도가 치과진료 만족도에 미치는 영향은 회귀분석을 하였다. 다중회귀분석에서 치과진료 만족도에 영향을 미치는 요인은 직원요인, 외부환경요인, 진료절차였다. 치과의료 서비스의 질을 향상시키고 환자의 만족도를 높이기 위해서는 직원들의 체계적인 관리 및 교육이 이루어져야 할 것이다.

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우리나라 노인 방문 구강건강관리 서비스의 현황과 향후과제 (Current status and future tasks of visiting oral health care services for elders)

  • 이수향;배수명;신보미;이효진;신선정
    • 한국치위생학회지
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    • 제20권4호
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    • pp.457-467
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    • 2020
  • Objectives: This study confirms the current status of visiting oral health-care services for the elderly to draw policy implications for revitalization of the visiting oral health care services in the future. Methods: First, a survey was conducted on health centers about the current status of the elderly visiting oral health-care service and how to revitalize it. Next, the number of oral hygiene services provided to the elderly was checked in the long-term care insurance system. Results: Oral health education (100%) was the most common practice in visiting oral health-care service for the elderly, and the most difficult thing in providing services was the lack of dental hygienists (38.9%). The status of oral health-care services in the long-term care insurance system for elderly revealed that the total number of service claims has been confirmed to be zero since the introduction of the system. Conclusions: Despite the existence of a system that provides elderly visiting oral healthcare services, to revitalize it, the law must be amended to secure a dental hygienist as the main agent of the activity and to further take responsibility for autonomous authority and performance.

방사선사 및 치위생사의 건강관리서비스법안 이해와 서비스 제공요원 포함의 필요성에 관한 연구 (The Comprehension of health care service bill of radiological technologist and dental hygienist and the study of necessity of including the service supply resources)

  • 손순룡;정미애
    • 한국산학기술학회논문지
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    • 제12권4호
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    • pp.1696-1702
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    • 2011
  • 본 연구는 생활습관 개선을 통하여 질병의 사전 예방과 조기진단을 목적으로 발의한 건강관리서비스법안에 관한 방사선사와 치위생사의 의식을 분석하여 향후 건강관리서비스법안의 세부 내용 및 제공 요원의 선정에 기초 자료를 제시하고자 하였다. 조사대상은 방사선사와 치위생사 총 359명을 대상으로 2010년 7월부터 9월까지 3개월간 조사하였다. 분석 결과, 건강관리서비스법안이나 세부 내용에 관하여 인지도는 30%% 미만이었고, 필요하다는 의견은 78.0%로 높게 나타났다. 항목의 추가는 방사선사는 현행 유지를, 치위생사는 82.3%가 추가를 희망하여 대조를 보였으며, 추가 항목으로는 치과 질환을 선호하였다. 서비스 제공요원에 방사선사와 치위생사 등이 보건(의료)관련 교육을 이수하였으므로 포함되어야 한다는 의견이 높았으며, 건강관리서비스에 참여 의향은 평균 8.1점으로 높게 나타났다. 이상과 같이 건강관리서비스법은 필요하지만, 주요 내용과 서비스 제공요원 등에 관한 다양한 의견수렴을 바탕으로 보다 체계적인 연구가 요구된다. 특히 정규 대학(교)에서 보건(의료)에 관한 교육을 이수하고 임상에서 지속적으로 이수하고 있는 일정 경력 이상의 보건직(방사선사, 치위생사 등) 인력의 포함은 필연적이라고 사료된다.

맞춤형 방문구강보건사업 현황조사 (A study on the state of customized visiting oral health programs)

  • 정재연
    • 한국치위생학회지
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    • 제9권4호
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    • pp.606-619
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    • 2009
  • Objectives : This study was to examine the state of customized visiting oral health programs in a bid to help facilitate the unified operation of the programs and the development of required guidelines. Methods : The subjects in this study were 49 dental hygienists who were professionals responsible for customized visiting health care programs across the nation. Results : 1. Regarding the form of employment of the dental hygienists were investigated many contract and daily workers. 2. As to the possession of equipment necessary for visiting oral health programs, denture cleaners(12.2%) were most widely possessed in some regions, followed by mobile scalers(10.2%) and mobile suctions(8.2%). In terms of expendable devices and materials, dental mirrors, pincettes and explorers were the most widely possessed dental checkup devices, and the most widely possessed oral hygiene supplies were toothbrushes, interdental brushes and denture cleaners. Those devices and materials were in more possession than the other types of devices and materials. The most widely possessed equipment for educational purpose was laptop computers, followed by beam projectors and screens. The most widely possessed teaching materials were dentiform, followed by CD-ROMs. 3. Those whom they visited the most for oral health care service were elderly people, followed by the disabled and patients with chronic diseases. The dental hygienists who went out to visit those people outnumbered the others who stayed at public health centers. Concerning the types of visiting oral health care service, the most prevalent service provided to the elderly included denture cleaning/management, oral massage and preventive treatment against dental caries. The most dominant service provided to the disabled involved education of the oral health care act, preventive treatment against dental caries and toothbrushing by professionals. The most common service offered to patients with chronic diseases was education of the oral health care act and oral health education. The dental hygienists paid a visit to a mean of 5.8 households a day. The average weekly number of households cared by the dental hygienists was 27.3. It took a mean of 37.1 minutes for them to take care of each household. 4. As for satisfaction level with the implementation of the visiting oral health programs, they expressed the greatest satisfaction at teamwork with professionals($3.56{\pm}0.94$), followed by the professionalism of their work($3.21{\pm}0.94$) and workload($3.08{\pm}0.94$). Their satisfaction level with the work conditions required for creative job performance($2.75{\pm}0.98$) and partnership with other institutions($2.64{\pm}1.03$) was below 3.0. In regard to the impact of their characteristics, marital status made a statistically significant difference to satisfaction level with workload. The unmarried dental hygienists were more pleased with their workload than the married ones(p<0.05). 5. As to needs for education for professionalism improvement, they asked for education about visiting oral health care skills the most, followed by education about oral health care for patients with chronic diseases, education of planning/evaluation and education of oral health care for the disabled. Conclusions : The top priority for the vitalization of the programs was the procurement of budget, followed by the procurement of equipment and educational media and the procurement of human resources.

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의료전달체계(醫療傳達體系)와 전문치의제(專門齒醫制)에 관(關)한 소고(小考) (SOME CONSIDERATIONS ON ESTABLISHING DENTAL CARE DELIVERY SYSTEM AND DENTAL SPECIALTY SYSTEM IN KOREA)

  • 한영철
    • Restorative Dentistry and Endodontics
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    • 제24권4호
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    • pp.639-646
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    • 1999
  • The dental care delivery system and the dental specialty system have a very close relationship each other. Compared to Korea. Western European countries with predominant public sector in dental service have recognized merely 2 or 3 dental specialties, while North American countries with predominant private sector, 8 or 9 ones. It is desirable to adopt the dental specialty system as soon as possible in Korea to encourage scientific development in various dental specialties and qualitative advance in dental service. We, however, have to establish equitable dental care delivery system which can use limited dental resources efficiently as follows. 1. clarifying the different roles in assignments between general dentists and specialists by the amendment of the related laws such as the Medical Act and establishing the organic patient-referral system. 2. adopting the dental specialty system and expanding personnel and equipments so that the dental college hospitals, especially dental divisions of general hospitals, night function as secondary care facilities with specialties. 3. determining the size of dental specialists according to the national needs for dental specialized service's, whose number is to be not more than 10% of the total dentists. 4. transferring the function of accredating dental specialists to the efficient, self-controlled professional organization such as the Korean Dental Association rather than putting it under the governmental control. 5. conducting a comprehensive review of specialty education and practice for re-recognition, and maintaining competence of specialists by re-accredating them periodically. I expect this article to contribute to further discussion about the dental specialty system in Korea in productive and practical way. I am sure that we can Establish this system in the near future when people in every walks of life-the academic circle, the press, the authority concerned, consumer groups and the Korean Dental Association-take part in the discussion with special concern.

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노인장기요양보험 구강위생서비스의 활성화를 위한 재가장기요양기관 관리책임자 심층면담 (In-depth interview with the center managers for home visit dental hygiene services in the long-term care insurance)

  • 김한나;김기연;노희진;김남희
    • 한국치위생학회지
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    • 제18권4호
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    • pp.455-462
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    • 2018
  • Objectives: This study was carried out to identify plans to activate home visit oral care services by dental hygienists in Long-term care insurance. Methods: In-depth interviews were carried out with 21 Long-term Home Care Center Managers as target. A total of 21 (27%) Home Care Centers were selected through convenience sampling among 78 Home Care Centers that are located in Won-ju city. The Managers were presented with questions and answered in 20-30 minutes in accordance with the interview instructions. The interview results were analyzed through content analysis, and their experiences and perceptions were classified into two themes and categorized again into four components. Results: The Home Care Center Managers suggested that dental hygienists should activate home-visit oral hygiene services. It is necessary to improve the management process and awareness of the elderly. Conclusions: To activate oral hygiene services, it is necessary to improve the service guideline and enhance the efficiency of the service process. This should be acceptable both to the elderly who need the services and the dental hygienists who provide them.

병원마케팅이 치과 의료기관 선택에 미치는 영향 : 의료소비자 만족도를 중심으로 (The influence of selecting dental hospital by hospital marketing : Focus on patient satisfaction)

  • 노한나;권초롱;황선희
    • 대한심미치과학회지
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    • 제23권2호
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    • pp.95-104
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    • 2014
  • This study is about the basis of satisfactions by patients : One is 'what factors of the marketing by dental medical service have an effect on consumers dental clinic' The other is 'what is the most important part when consumers choose the dental medical ser Seoul and Gyeonggi area unintentionally. Finally 446 people were analyzed. 6 general questions, 5 selective form questions when consumers choose the dental service, 11 satisfactions questions after treating and thought of reuse the dental service 6 (Likert scale) questions. Whether the choice of hospital dental marketing by dental analysis, both male and female hospital medical marketing and use of selected highly suggests that it does not respond. The resulting satisfaction analysis using the Hospital Dental Marketing consumer access to medical care, and then, a full explanation, comfort, quality and level, health care costs, treatment management, and symptom improvement were higher satisfaction with the item, select the dental healthcare after the analysis of the marketing of recycled doctors are otherwise subject the person selected from all entries equal to or higher than the average consumer satisfaction showed a higher medical doctor also higher reuse. Consequently, Through the use of marketing to choose the best dental healthcare need to providing quality care.