• IE interfaces
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• v.13 no.1
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• pp.17-28
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• 2000

As knowledge has been recognized as a new resource in gaining organizational competitiveness, Knowledge Management (KM) is suggested as a method to manage and apply knowledge for business management. KM research, however, has focused on identifying, storing, and distributing the transaction-related knowledge in an organization. There has been little research on applying the knowledge to decision-making or strategy development that is the main task of business management. The application of knowledge to decision making has higher impact on organizational performance rather than just the knowledge management for process transaction. In this research, we suggest System Dynamics (SD) for the knowledge-based decision-making. Based on the modeling method of SD, we can translate partial and implicit knowledge resident in individual's mental model into organized explicit knowledge. The simulation test of the organized knowledge model enables decision-makers to understand the structure of the target problem and its behavior mechanism, which facilitates effective decision-making. We will compare the proposed method and other KM methods and discuss this research based on the application case to a real telecommunication company.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2001.01a
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• pp.336-342
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• 2001

One of the most important problems on rule induction methods is that they cannot extract rules, which plausibly represent experts decision processes. On one hand, rule induction methods induce probabilistic rules, the description length of which is too short, compared with the experts rules. On the other hand, construction of Bayesian networks generates too lengthy rules. In this paper, the characteristics of experts rules are closely examined and a new approach to extract plausible rules is introduced, which consists of the following three procedures. First, the characterization of decision attributes (given classes) is extracted from databases and the classes are classified into several groups with respect to the characterization. Then, two kinds of sub-rules, characterization rules for each group and discrimination rules for each class in the group are induced. Finally, those two parts are integrated into one rule for each decision attribute. The proposed method was evaluated on a medical database, the experimental results of which show that induced rules correctly represent experts decision processes.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2004.05a
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• pp.595-598
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• 2004

In recognizing knowledge as a new resource in gaining organizational competitiveness, knowledge management suggests a method in managing and applying knowledge for improving organizational performance. Much knowledge management research has focused on identifying, storing, and disseminating process related knowledge in an organized manner. Applying knowledge to decision making has a significant impact on organizational performance than solely processing transactions for knowledge management. In this research, we suggest a method of knowledge-based decision-making using system dynamics, with an emphasis to strategic problems. The proposed method transforms individual mental models into explicit knowledge by translating partial and implicit knowledge into an integrated knowledge model. The scenario-based test of the organized knowledge model enables decision-makers to understand the structure of the target problem and identify its basic cause, which facilitates effective decision-making. This method facilitates the linkage between knowledge management initiatives and achieving strategic goals and objectives of an organization.

• IE interfaces
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• v.16 no.4
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• pp.473-484
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• 2003

In this paper we deal with the logistics brokerage process in which a logistics agent intermediates between vehicle owners and shippers for matching empty vehicles and freights. Based on the Multi-Criteria Decision Making (MCDM) methodology, the proposed agent system matches the most preferred empty vehicle to the shipper and the most preferred freight to the vehicle owner. In the proposed agent system, an MCDM based sensitivity analysis is also used for supporting decision makers under negotiations. Among various MCDM methodologies, Analytic Hierarchy Process (AHP) is utilized in this paper. Although AHP is one of the most popular MCDM methodologies, AHP needs a number of pair-wise comparisons for assessing alternatives and hence may give excessive decision making burden to the decision makers. In this paper, in order to reduce the decision making burden, a preference function based estimation method is proposed. We can expect that the MCDM based logistics brokerage agent can be used as an efficient and effective tool for e-logistics marketplaces on the internet.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 1999.03a
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• pp.281-287
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• 1999

Decision class analysis (DCA) is viewed as a classification problem where a set of input data (situation-specific knowledge) and output data(a topological leveled influence diagram (ID)) is given. Situation-specific knowledge is usually given from a decision maker (DM) with the help of domain expert(s). But it is not easy for the DM to know the situation-specific knowledge of decision problem exactly. This paper presents a methodology for sensitivity analysis of DCA under incomplete information. The purpose of sensitivity analysis in DCA is to identify the effects of incomplete situation-specific frames whose uncertainty affects the importance of each variable in the resulting model. For such a purpose, our suggested methodology consists of two procedures: generative procedure and adaptive procedure. An interactive procedure is also suggested based the sensitivity analysis to build a well-formed ID. These procedures are formally explained and illustrated with a raw material purchasing problem.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.15 no.26
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• pp.13-19
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• 1992

MODM(multiobjective decision-making)problem is very complex system for the analysist and decision maker. Therefore, it requires suitable MODM method to solve multiobjective decision-making problem. This paper presents an interactive fuzzy decision making method for solving multiobjective nonlinear programming problems with fuzzy goals and $\alpha$-cut set of fuzzy numbers. In our interactive method, if the decision maker specifies the degree $\alpha$of the objective value and the imprecise goals, λ-mux problem is solved. To examplify the proposed method, an interactive computer programming written in FORTRAN and an illustrate numerical example along with computer outputs are presented.

• Journal of Korean Institute of Industrial Engineers
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• v.32 no.2
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• pp.141-152
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• 2006

This paper presents the development of a decision model to examine the optimal repair action for a deteriorating system. In order to make a reasonable decision, it is necessary to perform an analysis of the uncertainties embedded in deterioration and to evaluate the repair actions based on the expected future cost. Focusing on the power law failure model, the uncertainties related to deterioration are analyzed based on the Bayesian approach. In addition, we develop a decision model for the optimal repair action by applying a repair cost function. A case study is given to illustrate a decision-making process by analyzing the loss incurred due to deterioration.

• Asia pacific journal of information systems
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• v.11 no.2
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• pp.181-203
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• 2001

As the Internet is used extensively, multimedia information becomes more prevailing and accessible. However, legacy decision support systems rarely mention how to put such multimedia contents into practical use for decision making and support. In particular, no proposals have yet been made on how to integrate the decision technologies and multimedia databases in model management systems. Hence, the aim of this paper is to propose a new model management method to integrating decision technologies and an image database management system to create a multimedia decision support. For this purpose, extended ARG and structured modeling techniques are adopted, to represent image contents and mathematical models respectively. A web-based prototype system is presented to illustrate the feasibility and usability of the methodology.

• Journal of the Korea Safety Management & Science
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• v.5 no.3
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• pp.107-119
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• 2003

Expectation and interest about e-CRM are rising for more efficient customer management in on-line including electronic commerce. The decision-making tree can be used usefully as the data mining technology for e-CRM. In this paper, the representative decision making techniques, CART, C4.5, CHAID analyzed the differences in personalization point of view with actuality customer data through an experiment. With these analysis data, it is proposed a new decision-making tree system that has big advantage in personalization techniques. Through new system, it can get following advantage. First, it can form superior model more qualitatively in personalization by adding individual's weight value. Second it can supply information personalized more to customer. Third, it can have high position about customer's loyalty than other site of similar types of business. Fourth, it can reduce expense that cost marketing and decision-making. Fifth, it becomes possible that know that customer through smooth communication with customer who use personalized service wants and make from goods or service's quality to more worth thing.

• ETRI Journal
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• v.24 no.4
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• pp.323-327
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• 2002

In this study, we propose a novel mobile tracking method based on Multi-Criteria Decision Making (MCDM), in which uncertain parameters-the received signal strength, the distance between the mobile and the base station, the moving direction, and the previous location-are used in the decision process using the aggregation function in the fuzzy set theory. Through numerical results, we show that our proposed mobile tracking method provides a better performance than the conventional method using the received signal strength.