• 디지털콘텐츠학회 논문지
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• 제3권1호
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• pp.101-111
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• 2002

인터넷을 중심으로 최근의 네트워크의 발전은 데이터 전송량의 범위를 멀티미디어 정보까지 확대시킴에 따라 멀티미디어 서비스를 보장하기 위해서 기존 인터넷의 Best Effort service에서 제공하지 못하는 end-to-end QoS(Quality of Service)의 제공이 필수적이다. 이를 위해 일정한 수준의 대역폭, 전송지연, 지연변이, 데이터 손실률 등의 network parameter 뿐만 아니라 시스템 내에서도 일정 수준의 CPU time 이나 메모리를 보장해 주어야 한다. 이에 따라 한정된 자원 안에서 멀티미디어 데이터를 분산시켜 네트워크 자원을 효율적으로 관리하기 위해 네트워크 자원 상황에 따라 적절하게 서비스 레벨을 조절하는 QoS 기반 통신 미들웨어의 개발이 시급하다. 또한 네트워크 시스템 및 application 개발자의 입장에서는 이를 구현하기 위해 실제 사용자가 느끼고 평가하게 되는 QoS의 객관적이고 사실적인 측정이 절실히 요구된다. 이를 위해 ATM 망상에서 보다 편리한 QoS 측정장치를 개발하고 또한 이러한 측정기술을 바탕으로 데이터를 추출하여 향상된 QoS를 제공하기 위한 개선된 미들웨어의 실질적인 메커니즘 개발과 검증에 적용한다.

• 한국정보처리학회논문지
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• 제4권7호
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• pp.1770-1780
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• 1997

ATM 망에서의 폭주로 인한 셀 손실은 피할 수 없기 때문에 영상 데이터 전송시 화질의개선 여지가 문제점으로 남아있다. ATM망에서 MPEG 비디오 전송시에 무차별적인 셀들의 손실은 서비스 품질의 심각한 저하를 가져올 수 있다. 본 논문에서는 이러한 문제점을 해결하기 위해 두 가지 방법을 제안한다. 첫째, MPEG 부호화기의 데이터 스트림의 트래픽 특성을 분석하여 높은 우선 순위의 데이터 스트림을 생성한다. 그리고 망의 폭주시에 가능한 한 낮은 우선 순위의 셀들을 폐기시키고 높은 우선 순위의 셀들을 전송하게 함으로써 사용자의 QOS를 보장한다. 이 때 부호화기의 데이터 스트림에 대한 우선 순위는 파라미터 ${\beta}$값의 증감에 따라 우선 순위 단계를 조절한다. 둘째, ${\beta}$값이 클수록 우선 순위가 높은 셀들의 수가 증가하게 된다. 이것은 망의 폭주시 우선 순위가 높은 셀의 손실을 초래한다. 이를 예방하기 위하여 본 연구에서는 사용량 감시 제어기를 설치하여 버퍼의 상태에 따라 전송률을 재 조절하는 방법을 취한다. 즉, 부호화기의 대역폭은 부호화기와 네트워크 사이의 재협상을 통하여 얻는다. 본 논문에서는 부호화기의 대역폭 요구사항을 최대 셀 전송률, 버스트 길이, 지속율을 다루는 사용 파라미터 제어(UPC)에 의하여 얻는다. 네트워크 인터페이스 카드(NIC : Network Interface Card)에 있는 적용 부호화기의 비트율 제어 알고리즘은 사용자의 QOS를 유지하기 위해 필요한 UPC 파라미터를 계산한다. 시뮬레이션시에는 동적인 UPC를 지원하는 ATM 네트워크 인터페이스 환경을 통하여 MPEG 부호화기의 비트율을 조절함으로써 측정하였다. 우선 순위가 주어진 데이터 스트림의 대역폭 재협상을 통한 실험의 결과는 대역폭의 이득과 우선 순위가 높은 데이터 스트림의 손실을 방지함으로써 영상의 화질이 개선됨을 보여준다.

• 유통과학연구
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• 제13권10호
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• pp.101-108
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• 2015

Purpose - The convenience store business sector in South Korea has contributed to economic growth and job creation, and the growth potential of this market segment remains very high. In addition, service value is a more important factor than price in determining purchase intention. Research in the convenience store market is relatively very low compared to other retail sectors. In particular, research on service quality for the convenience of retailers who examine and analyze customer behavior and service quality factors used in the convenience store side of the situation is very inadequate. We have investigated the relationship of store service quality, service satisfaction, and store loyalty. In addition, we have examined the way service value moderates the relationship among these variables. Research design, data, and methodology - The questionnaire was developed using modified and supplementary questions based on the KD-SQS and RSQS models. The study suggested a theoretical model composed of 15 hypotheses on the relations between theoretic variables, and surveys conducted with consumers in discount stores in the Seoul and Gyunggi Metropolitan area in order to verify the hypotheses. We used the SPSS/PC statistical packages to analyze the results. The number of surveys used was 227. Moreover, a structural equating model was also used to analyze the reliability and validity of the composing elements and to verify the suggested hypotheses. Results - The overall results of this study are as follows. First, all service quality elements have a significant effect on service satisfaction. Second, all service quality elements have a significant effect on store loyalty. Third, service satisfaction has a significant effect on store loyalty. Finally, when the participants were divided into high and low service value the results of the multiple regression analyses showed that only the relationship between policy of service quality and satisfaction, and human interaction and policy of service quality and loyalty were significant. The implications are discussed based on the findings of the study. Conclusions - First, through direct hypotheses testing, we confirmed that the convenience service quality positively impacts the service satisfaction and loyalty of buyers. In particular, the reliability, origin benefit, and promotion were found to have more influence on satisfaction and loyalty of consumers of a convenience store. Further, for the service quality of the convenience for the consumer loyalty, greater human interaction was a high-value and statistically significantly higher than the degree of improvement in consumer loyalty. This underscores the importance of education and human services management of employees working in a convenience store. In particular, frequent changes in personnel generate results that negatively impact loyalty with customers. These results may lead to a serious problem in the economics of the store. Therefore, it should enhance the value of services through the establishment of training and compensation for employees. In addition, a certain educational level is required as well as a basis for compensation and retention.

• 경영과학
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• 제27권3호
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• pp.161-196
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• 2010

This paper empirically investigates the impact of winning a service quality award on the market value in Korea. We estimates the mean "abnormal" change in the stock prices of sample firms when information of winning a service quality award was publicly announced. To access the validity of the research question, this paper employed collected 47 firms data that received the Korean Service Quality Awards so far. Event study methodology was used to analyze the effect of Korean service quality awards. The findings are as follows; The average abnormal returns on the event date are not significant at the 0.05 level which means that the receiving Korean Service Quality Awards has no influence on the firms' market value. On the other hand successive awarded firms have an increasing effect on the market value and it is significant at the 0.05 level. Furthermore, the results show that the factors of firm size such as firm's total assets are critical to vary the firms' abnormal returns. There might be some limitations in this study. The most obvious problem is the limitation of sample size. Although 518 sample cases were found during the period from 2000 to 2008, most of the cases were deleted according to the sample criteria. We are expecting the future research with more data and more precise results. Furthermore, our research consider the only two service award institutions even though there are several different service award authorities in Korea. It is needed to expand the research scope and range to adopt the various service award institutions for the future work.

• 한국경영과학회지
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• 제34권1호
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• pp.39-59
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• 2009

Game theory is adapted to a variety of domains such as economics, biology, engineering, political science, computer science, and philosophy in order to analyze economic behaviors. This research is an application of game theory to wireless communication. In particular, in terms of bargaining game we dealt with a multimedia resource allocation problem in wireless communication, which is rapidly spreading such as Wibro, WCDML, IPTV, etc. The algorithm is assumed to allocate multimedia resources to users who can choose and access differentiated media services. For this purpose, 3 utility function of users is devised to reflect quality of service (QoS) and price. We illustrated experimental results with synthesis data which were made to mimic real multimedia data, and analyzed differentiated service providing and the effect of the utility function.

• International Journal of Reliability and Applications
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• 제10권1호
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• pp.1-15
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• 2009

Even though the impact of manufacturing quality to reliability is not considered much as well as that of design area, a major cause of an early failure of the product is known as manufacturing problem. This research applies two different types of neural network algorithms, the Back propagation (BP) algorithm and Learning Vector Quantization (LVQ) algorithm, to identify and classify the nonrandom variation pattern on the control chart based on knowledge-based diagnosis of dimensional variation. The performance and efficiency of both algorithms are evaluated to choose the better pattern recognition system for auto body assembly process. To analyze hundred percent of the data obtained by Optical Coordinate Measurement Machine (OCMM), this research considers an application in which individual observations rather than subsample means are used. A case study for analysis of OCMM data in underbody assembly process is presented to demonstrate the proposed knowledge-based pattern recognition system.

• 한국지능시스템학회논문지
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• 제21권1호
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• pp.100-105
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• 2011

학습과 추론을 이용하여 주어진 환경에서 최적의 문제해결을 수행하는 지능형시스템에 대한 사용은 날로 증가하고 있다. 다양한 분야에서 지능형시스템은 과거와 현재 뿐만 아니라 미래에도 인간의 삶의 질을 향상시키는 중요한 역할을 수행하기 때문에 이에 대한 기술적 동향파악과 기술예측은 중요하게 다루어져야 할 것이다. 본 논문에서는 지금까지 개발된 기술에 대한 객관적이고 광범위한 정보를 포함하고 있는 특허데이터를 정량적으로 분석하여 지능형시스템에 대한 기술적 예측에 필요한 특허분석 방법을 제안한다. 지금까지 출원, 등록된 특허데이터를 이용하여 제안방법에 대한 성능평가를 수행한다.

• 정보보호학회논문지
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• 제30권1호
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• pp.157-167
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• 2020

최근 4차 산업혁명 도래의 기반을 제공한 빅데이터와 인공지능 기술은 산업 전반의 혁신을 견인하는 주요 동력이 되고 있다. 정보보안 영역에서도 그동안 효과적인 활용방안을 찾기 어려웠던 대규모 로그 데이터에 이러한 기술들을 적용하여 지능형 보안 체계를 개발 및 발전시키고자 노력하고 있다. 보안 인공지능 학습의 기반이 되는 보안로그 빅데이터의 품질은 곧 지능형 보안 체계의 성능을 결정짓는 중요한 입력 요소라고 할 수 있다. 하지만 다양한 제품 공급자에 따른 로그 데이터의 상이성과 복잡성은 빅데이터 전처리 과정에서 과도한 시간과 노력을 요하고 품질저하를 초래하는 문제가 있다. 본 연구에서는 다양한 방화벽 로그 데이터 포맷 관련 사례와 국내외 표준 조사를 바탕으로 데이터 수집 포맷 표준안을 제시하여 보안 로그 빅데이터를 기반으로 하는 지능형 보안 체계 발전에 기여하고자 한다.

• International Journal of Advanced Culture Technology
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• 제9권1호
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• pp.70-78
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• 2021

It is true that the police have been faithful to the role of the regime's sewer and committed many disruptions and errors, and have been criticized and criticized by the public. It should now be the foundation of the democratic police and an organization supported by the people. The problem is that the quality, personality, and values of 130,000 police officers should be changed and should be in line with the spirit of the times. One of the theories of police corruption is the "rotten apple hypothesis." The theory is that there is a high possibility that the entire police force will be corrupted, as if the defective apple in the apple box is rotten and the whole apple is rotten, without filtering out potential corrupt police officers during the recruitment phase. In other words, the cause of corruption is based on personal flaws. This study intends to analyze the causes of police corruption and improvement measures. The purpose of this study is to ensure that police officers in charge of national security are usually armed with ethics and good conduct. The police should be trusted by the people and need a stronger prescription for police corruption. In this respect, this study aims to solve the corruption problem of police officials, analyze anti-corruption, and find out what are the desirable countermeasures. The main study methods of this study are as follows; First, we first tried to collect data through research on corruption-related literature. The analysis was focused on the related papers of police corruption and government reports. Second, police corruption theory and anti-corruption alternatives were analyzed. It was reviewed focusing on the theory of corruption or translated data. Third, a literature survey was analyzed to examine the National Police Agency's perception of police corruption. Based on these research methods, we tried to derive the desirable control measures for the hypothesis of police corruption. This study is believed to have contributed to supporting the organizational corruption and culture of the apple box, including the personality of the individual's values, which is a rotten apple theory of police corruption.

• 유통과학연구
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• 제17권2호
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• pp.25-34
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• 2019

Purpose - This research strives to analyze and investigate customers' perception of the dimensions of service quality at retails in Makassar Municipality of Indonesia Country. This research tries to present its results empirically, which might be helpful to prepare a strategy to improve the service quality at retail companies. Research design, data, and methodology - The research uses Parasuraman's in 1985 unmodified SERVQUAL approach. This research is conducted using a questionnaire by purposive random sampling with 150 housewives customers who are met while they are shopping. The object of the study included several retail companies such as Alfa Mart, Alfa Midi, and Indomart operating in Makassar, Indonesia, which has been serving in 2017. Analysis was conducted by quantitative descriptive analysis, measurement of variable dimensions on the questionnaire using a Likert scale, and using cartecius graph and quadrant graphs to determine the gap size of each variable. Result - This research finds that the tangible and empathy dimensions such as product layout and lighting condition should be prioritized, and the empathy dimension whose gap value is too prominent such us peak load time condition and problem-solving adjustment. Conclusion - The second priority is responsiveness dimensions, and the last priority is reliability and assurance dimensions.