• Journal of Navigation and Port Research
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• v.42 no.2
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• pp.107-116
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• 2018

Planning strategies to achieve higher competitiveness of ports are becoming increasingly important in business environment. Therefore, strategic competitive position and efficiency analysis needs to be performed to increase ports' effectiveness and competitiveness. This matches with one of targets of new concept e-Navigation to increase the agility and efficiency of ports. The purpose of this study was to apply Boston Consulting Group matrix to analyze competitive positioning of major ports in Korea and China in term of several main cargo types and then use a combination of Data Envelopment Analysis and Principal Component Analysis model to calculate efficiencies. Results show that, at the moment, Chinese ports are still on the top with high position and efficiency score for the representative-Shanghai port. However, result also points out that except container type, Korean ports have chance to compete in other cargo types. Moreover, Gwangyang port is regarded as efficient. It has better position time. It is believed that Gwangyang port together with Busan port can compete with Chinese port in the near future.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.40 no.3
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• pp.7-17
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• 2017

Loan consultants assist clients with loan application processing and loan decisions. Their duties may include contacting people to ask if they want a loan, meeting with loan applicants and explaining different loan options. We studied the efficiency of service quality of loan consultants contracted to a bank in Korea. They do not work as a team, but do work independently. Since he/she is not an employee of the bank, the consultant is paid solely in proportion to how much he/she sell loans. In this study, a consultant is considered as a decision making unit (DMU) in the DEA (Data Envelopment Analysis) model. We use a principal component analysis-data envelopment analysis (PCA-DEA) model integrated with Shannon's Entropy to evaluate quality efficiency of the consultants. We adopt a three-stage process to calculate the efficiency of service quality of the consultants. In the first stage, we use PCA to obtain 6 synthetic indicators, including 4 input indicators and 2 output indicators, from survey results in which questionnaire items are constructed on the basis of SERVQUAL model. In the second stage, 3 DEA models allowing negative values are used to calculate the relative efficiency of each DMU. In the third stage, the weight of each result is calculated on the basis of Shannon's Entropy theory, and then we generate a comprehensive efficiency score using it. An example illustrates the proposed process of evaluating the relative quality efficiency of the loan consultants and how to use the efficiency to improve the service quality of the consultants.

• Safety and Health at Work
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• v.6 no.2
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• pp.77-84
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• 2015

Background: A unique framework for performance optimization of generation companies (GENCOs) based on health, safety, environment, and ergonomics (HSEE) indicators is presented. Methods: To rank this sector of industry, the combination of data envelopment analysis (DEA), principal component analysis (PCA), and Taguchi are used for all branches of GENCOs. These methods are applied in an integrated manner to measure the performance of GENCO. The preferred model between DEA, PCA, and Taguchi is selected based on sensitivity analysis and maximum correlation between rankings. To achieve the stated objectives, noise is introduced into input data. Results: The results show that Taguchi outperforms other methods. Moreover, a comprehensive experiment is carried out to identify the most influential factor for ranking GENCOs. Conclusion: The approach developed in this study could be used for continuous assessment and improvement of GENCO's performance in supplying energy with respect to HSEE factors. The results of such studies would help managers to have better understanding of weak and strong points in terms of HSEE factors.

• Korean Journal of Construction Engineering and Management
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• v.13 no.5
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• pp.94-102
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• 2012

Recently, the global financial crisis and the increasing number of unsold houses in Korea are construction companies to assess their efficiency. The most important factor in analyzing the efficiency of a company is the input-output variable. However, systematic stud the core input-output variables, which have a great influence on the efficiency analysis. Thus, to the core input-output variables for efficiency analysis of construction companies, this study propose a model that includes all combinations of input-output variables and to find the core input-output variables using the Data Envelopment Analysis(DEA) model and Principal Component Analysis(PCA). Existing research and theories were studied variables and 21 models were established to measure efficiency. were obtained that the core input and output variable in 2006 the number of employees and sales. For 2008, the core input variable was capital stock and the core output variable was quarterly net profit. For 2010, the core input variable was fixed asset and the core output variable was sales. Through obtaining the variables that greatly affect the efficiency of construction companies, it is considered that individual construction companies will be able to prepare a priority strategy to enhance efficiency.

• Journal of Korea Port Economic Association
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• v.38 no.2
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• pp.123-138
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• 2022

Korea has been huge investments in its port system, annually upgrading its infrastructure to turn the ports into Asian hub port. However, while Busan port is ranked fifth globally for container throughput, Other Korean ports are ranked much lower. This article applies Data Envelopment Analysis (DEA) and Malmquist Productivity Index (MPI) to evaluate selected major Korean seaports' operational efficiency and productivity from 2010 to 2018. It further integrates Principal Component Analysis (PCA) into DEA, with the PCA-DEA combined model strengthening the basic DEA results, as the discriminatory power weakens when the variable number exceeds the number of Decision Making Units(DMU). Meanwhile, MPI is applied to measure the seaports' productivity over the years. The analyses generate efficiency and productivity rankings for Korean seaports. The results show that except for Gwangyang and Ulsan port, none of the selected seaports is currently efficient enough in their operations. The study also indicates that technological progress has led to impactful changes in the productivity of Korean seaports.