• 한국벤처창업학회:학술대회논문집
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• 한국벤처창업학회 2021년도 추계학술대회
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• pp.113-117
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• 2021

Due to the recent COVID-19 pandemic, SMEs are forced to converge themselves into online business to cope with the rapidly changing business environment. However, due to various difficulties of becoming an online business, most SMEs choose to use services provided by the online sales platform. These platforms offer valuable support such as DSS in return for the high amount of commission fee. We analyze a novel data set from Naver Corporation's 'Smart Store' platform with the quasi-experimental method (propensity score matching technique combined with the difference in differences analysis) to analyze DSS usage and SME's performance empirically. Our results suggest that DSS usage leads to an increase in SME's sales performance in means of sales frequency and sales amount. Additionally, we have found weak support that DSS usage enables SMEs to attract customers better than those not using DSS.

• Journal of Information Technology Applications and Management
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• 제21권2호
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• pp.81-98
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• 2014

Recently, due to external environment like the changes in health policy and various healthcare accreditations, along with hospital's internal efforts to improve the quality of medical services, demands for the development of medical information systems are increasing. Some examples are clinical information like DUR (Drug Utilization Review), CVR (Critical Value Report), and automatic benefit processing by treatment purposes, or hospital DSS (Decision Support System) on overall medical practice. Such systems act as a guide in making clinic judgments during practice or in other medical practice, and their effects on the medical treatment improvements are being proven by previous studies. In the reality of increasing attention in the effects of medical treatment improvement, studies related to hospital DDS were mostly focused on clinical, technical, and engineering points of view, and studies focusing on the user viewpoint are very limited. In order to verify the effects of DSS on practice improvements and hospital's management performance, this study used a research model constructed to verify how SERVQUAL of hospital DSS affects hospital management performance in BSC (Balanced Score Card) point of view. To empirically verify the research model, a questionnaire was conducted on the basis of "K-University Hospital's DSS" on clinicians and hospital employees related to system development, and the relationships between the factors were analyzed through path analysis. As a result of path analysis, excluding reactivity, tangibility, confidence, reliability, empathy among service qualities, had partially significant effects on management performance factors (learning and growth, internal process, financial affairs). This study is to prepare the theoretical ground on the management performance analysis of hospital DSS, and suggest the service quality of the system that should be considered in the planning and development stages for improved system.

• Asia pacific journal of information systems
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• 제13권2호
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• pp.145-170
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• 2003

Open Decision Support System(DSS) is an automated and transparent system that is built to be shared both within and across organizations. The open DSS has been thought to be a set of decision components that are communicating through Web protocols. These characteristics intuitively invite the Web services concepts, which are currently one of the new trends in network-based business services. However, web services still are not active enough to be autonomous, and to provide for composing functionalities. These lead to the motivation on building a sophisticated web service to contain these features and to utilize web services on behalf of the user. This paper aims to propose a new concept of Meta Web Service, a web service-based open DSS. Decision modules in a dynamic and open DSS can be viewed as a web service. The Meta Web Service understands the users problem statement with ontology, performs web service discovery, web service composition, and automatically generates codes for composite web service execution. A prototype of example web service has been developed to show the feasibility of the proposed idea.

• 한국컴퓨터산업학회논문지
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• 제2권8호
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• pp.1025-1034
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• 2001

지식집약조직의 달성과 유지를 위한 정보기술의 활용에 대한 대안으로, 의사결정지원시스템(DSS： Decision Support System)의 활용 방안을 제시하였다. 의사결정과정의 구조화를 통해 집단의사결정을 지원하는 것이므로 집단 구성원들의 의사결정 과정에 대한 암묵적인 지식을 공유하고 이를 구조화, 종합화하여 명시적인 지식으로 변환할 수 있어야만 한다. 현재까지 조직에 구축된 KMS에 적용되지 못하고 있는 지식관리 기반기술을 DSS를 통해 활용할 수 있음도 파악할 수 있다. 즉, Share, Synthesize, Solve의 기능을 제공하는 정보기술을 활용한 KMS의 활용 사례를 찾기 어려우나, 이와 같은 기술들을 DSS에 적용함으로써 지식 집약적인 조직의 달성과 유지를 위해 DSS를 활용할 수 있을 것이다.

• Asia pacific journal of information systems
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• 제15권2호
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• pp.195-218
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• 2005

The emergence of ubiquitous computing environment will change the service architecture of business information systems such as Decision Support System(DSS), which will be a new application. Recent mobile DSSs allow the decision makers to be benefited from web and mobile technology. However, they seldom refer to context data, which are useful for proactive decision support. Meanwhile, ubiquitous applications so far provide restricted personalization service using context and preference of the user, that is, they do not fully make use of decision making capabilities. Hence, this paper aims to describe how the decision making capability and context-aware computing are jointly used to establish ubiquitous applications. To do so, an amended DSS paradigm: CKDDM(Context-Knowledge-Dialogue-Data-Model) is proposed in this paper. What will be considered for the future decision support systems when we regard ubiquitous computing technology as an inevitable impact that enforces the change of the way of making decisions are described. Under the CKDDM paradigm, a framework of ubiquitous decision support systems(ubiDSS) is addressed with the description of the subsystems within. To show the feasibility of ubiDSS, a prototype system, CAMA-myOpt(Context-Aware Multi Agent System-My Optimization) has been implemented as an illustrative example system.

• 한국수자원학회:학술대회논문집
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• 한국수자원학회 2001년도 학술발표회 논문집(I)
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• pp.15-24
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• 2001

This study introduces an integrated decision support system (DSS) for the water supply system in Fukuoka City, Japan. The objective is to conceive a comprehensive tool that may aid decision-makers to derive the best water supply alternatives from a multi-reservoir system in order to minimize the long-term drought damages and threat of water shortage. The present DSS consists of graphical user interface (GUI), a database manager, and mathematical models for runoff analysis, water demand forecasting, and reservoir operation. The methodology applied explicitly integrates the drought risk assessment based on the concept of reliability, resiliency, and vulnerability, as constraints to derive the management operation. The application of the DSS to the existing water supply system in Fukuoka City was found to be an efficient tool to facilitate the examination of a sequence of water supply scenarios toward an improved performance of the actual water supply system during periods of drought.

• 경영과학
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• 제17권2호
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• pp.21-37
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• 2000

This study proposes a Web Decision Support System (DSS) as a new approach to resolving conflicts arising at the interface of production and marketing which have traditionally been in conflict with each other. Many researchers studied on the types and resolution mechanisms of conflicts among various organizations and organizational units. However, as global and distributed operations of firms based on the Internet become a commonplace business landscape, these conflict resolution mechanisms are found very difficult to be directly applied. From this perspective, the Web DSS proposed in this study can be claimed to be appropriate for the Internet-based distributed business operations. The current related literature on the production-marketing interface shows that the possible use of the Web DSS approaches has little been studied in spite of the decent amount of research conducted on the coordination of decision making between the two functions. This paper develops the architecture of the Web DSS and demonstrates its effectiveness based on the implementation results.

• 경영과학
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• 제18권2호
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• pp.61-72
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• 2001

This paper presents a decision support system (DSS) for selecting the best delivery policy at an internet general shopping mall with its own distribution center and many outside enterprises linked up with the mall. The DSS provides the decision maker with the performance information of three delivery policies (individual delivery, collective delivery, mixed delivery) for the given service level, customer order pattern, direct/indirect delivery ratio, unit costs of various delivery modes, upper level of goods characteristic index for collective delivery poller, etc. Furthermore, the DSS allows the decision maker to perform the sensitivity analyses of three delivery policies for their major parameters and unit costs of delivery modes. The DSS is developed with AweSim simulation 1anguage and Visual Basic programming 1anguage.

• 산업공학
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• 제7권2호
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• pp.121-132
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• 1994

Despite extensive research on various factors affecting the effectiveness of decision support systems (DSS), considerable ambiguity still exists regarding the role and influence of the experience on the given task and the decision support system. Although researchers have advocated DSS effectiveness as a multi-dimensional construct, specific results regarding the effect of the familiarity in the task and the DSS on the problem-solving time is still lacking. The study reported here attempts to find the effect of the peculiarity of the problem-solving process on the problem-solving time. The results of the study highlight that the expertise in both the task and the DSS have made the shortage of the problem-solving time. However, more research about the generalized performance measure on the DSS is required.

• 한국정보처리학회논문지
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• 제6권12호
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• pp.3456-3468
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• 1999

기존에 제안된 대부분의 병렬 조인 알고리즘들은 데이타베이스가 여러 처리 노드에 분할되어 저장되는 데이타베이스 분할 시스템을 가정하였다. 데이타베이스 분할 시스템은 다수의 노드들을 연결할 수 있으며 지리적으로 분산된 환경도 지원할 수 있다는 장점을 갖지만, 데이타베이스 공유 시스템에 비해 부하 분산이나 시스템 가용성이 떨어진다는 단점을 갖는다. 본 논문에서는 데이타베이스 공유 시스템의 특성을 이용한 동적 부하분산 기법을 제안하고, 제안한 동적 부하분산 기법을 이용하여 기존의 해쉬 조인 알고리즘들을 데이타베이스 공유 시스템에 확장한다. 그리고, 다양한 시스템 구성 및 데이터베이스 부하 환경에서 모의 실험을 수행함으로써 데이타베이스 공유 시스템에서 동적 부하분산 기법의 효과 및 해쉬 알고리즘들의 성능 차이를 정량적으로 분석한다.