• 제목/요약/키워드: Customer maintenance failure

검색결과 15건 처리시간 0.023초

시변 고장률을 이용한 배전계통 유지보수 우선순위 결정 (Deciding the Maintenance Priority of Power Distribution System using Time-varying Failure Rate)

  • 이희태;문종필;김재철
    • 대한전기학회논문지:전력기술부문A
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    • 제55권11호
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    • pp.476-484
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    • 2006
  • The failure prediction and preventive maintenance for the equipment of nuclear power plant area using reliability-centered maintenance have been grown. On the other hand, the maintenance for power distribution system consists of time-based maintenance mainly. In this paper, the new maintenance algorithms for power distribution system are developed considering reliability indices. First of all, Time-varying failure rates are extracted from data accumulated at KEPCO using exponential distribution function and weibull distribution function. Next, based on the extracted failure rate, reliability for real power distribution system is evaluated for applying the effective maintenance algorithm which is the analytic method deciding the maintenance point of time and searching the feeder affecting the specific customer. Also the algorithm deciding the maintenance priority order are presented based on sensitivity analysis and equipment investment plan are analyzed through the presented algorithm at real power distribution system.

Replacement model under warranty with age-dependent minimal repair

  • Park, Minjae
    • International Journal of Reliability and Applications
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    • 제18권1호
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    • pp.9-20
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    • 2017
  • In this paper, we consider a renewable repair-replacement warranty strategy with age-dependent minimal repair service and propose an optimal maintenance model during post-warranty period. Such model implements the repair time limit under warranty and follows with a certain form of system maintenance strategy when the warranty expires. The expected cost rate is investigated per unit time during the life period of the system as for the standard for optimality. Based on the cost design defined for each failure of the system, the expected cost rate is derived during the life period of the system, considering that a renewable minimal repair-replacement warranty strategy with the repair time limit is provided to the customer under warranty. When the warranty is finished, the maintenance of the system is the customer's responsibility. The life period of the system is defined and the expected cost rate is developed from the viewpoint of the customer's perspective. We obtain the optimal maintenance strategy during the maintenance period by minimizing such a cost rate after a warranty expires. Numerical examples using field data are shown to exemplify the application of the methodologies proposed in this paper.

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정기보전 제도에서 응급수리를 고려한 대체품 수리정책에서의 비용분석 모델 (Cost Analysis Model with Minimal Repair of Spare Unit Repair Policy under Periodic Maintenance Policy)

  • 김재중
    • 한국신뢰성학회지:신뢰성응용연구
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    • 제6권2호
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    • pp.151-161
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    • 2006
  • This article is concerned with cost analysis model in periodic maintenance policy. The repair policy is differently applied according as unit importance during an item being used and unit restoration during an item being failed. So in this paper the repair policy with minimal repair is considered as follow : as the occurrence of failure between minimal repair and periodic interval time, unit is replaced by a spare unit until the periodic maintenance time arrived. Then total expected cost per unit time is calculated according to scale parameter of failure distribution in a view of customer's. The total expected costs are included repair and usage cost : operating, fixed, minimal repair, periodic maintenance and spare unit cost. Numerical example is shown in which failure time of item has Erlang distribution.

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Making Decision of the Maintenance Priority of Power Distribution System using Time Varying Failure Rate and Interruption Cost

  • Chu, Cheol-Min;Kim, Jae-Chul;Yun, Sang-Yun
    • Journal of Electrical Engineering and Technology
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    • 제4권1호
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    • pp.43-48
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    • 2009
  • The purpose of the this paper is to make decision of the maintenance priority of power distribution system using Time-Varying Failure Rate(TVFR) with interruption cost. This paper emphasizes the practical use of the reliability indices and interruption cost. To make a decision of maintenance priority on power distribution system equipment, the quantification of the reliability level should be represented as a cost. In this paper, the TVFR of power distribution system equipment applied in this paper utilizes analytic method to use the historical data of KEPCO. From this result, the sensitivity analysis on TVFR of equipment was done for the priority, which represents that high priority of the equipment has more effect on system reliability, such as SAIDI or SAIFI, than other equipment. By this priority, the investment plan is established. In this result, customer interruption cost(CIC) could be extracted, and CIC is used as weighting factor to consider a importance of customer. After that, the result calculated the proposal method in this paper is compared with other priority method, such as lifetime, failure rate or only sensitivity.

정기보전 제도에서 응급수리를 고려한 신제품 수리정책에서의 비용분석 모델 (Cost Analysis Model with Minimal Repair of New Unit Repair Policy under Periodic Maintenance Policy)

  • 김재중
    • 한국신뢰성학회지:신뢰성응용연구
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    • 제6권3호
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    • pp.195-203
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    • 2006
  • This paper deals with cost analysis model in periodic maintenance policy. The repair policy with minimal repair is considered as follow : as the occurrence of failure between minimal repair and periodic interval time, unit is replaced by a new unit before the periodic maintenance time comes. Then total expected cost per unit time is calculated according to time delta t in a view of customer's. The total expected costs are included repair and usage cost : operating, fixed, minimal repair, periodic maintenance and new unit expected cost. Numerical example is shown in which failure time of item has Normal distribution.

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Optimal inspection frequency to mitigate the risk of building system failure

  • Au-Yong, Cheong Peng;Ali, Azlan Shah;Ahmad, Faizah;Chua, Shirley Jin Lin
    • Structural Engineering and Mechanics
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    • 제64권3호
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    • pp.347-352
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    • 2017
  • The poor maintenance practice increases the possibility of system failure. Subsequently, the consequences of failure fall on the aspects of output, safety and healthy, environmental integrity, system quality, and customer satisfaction. Conditionbased maintenance is seen as a potential strategy to improve performance. Whereby, the key success factor of this maintenance strategy is identified as the system inspection. This study aims to investigate the association between system breakdown rate and frequency of inspection. A mixed method approach is implemented by distributing questionnaire and interviewing for data collection. Subsequently, descriptive analysis, correlation analysis and regression are adopted to analyse the collected data from 100 respondents and the results are validated with interview data of 10 interviewees. The research result establishes significant relationship between the system breakdown rate and the frequency of inspection. Additionally, the result of regression analysis confirms that the frequency of inspection is the significant predictor of system breakdown rate. Planning of accurate inspection frequency is crucial to secure the system performance. Hence, the research signifies the importance to carry out regular inspection towards the building systems and components. As a recommendation, the maintenance personnel should assess the risk criticality of the building systems. Then, continuously monitor the condition of critical building systems; regularly inspect the condition of non-critical building systems and randomly inspect all of them.

배전계통 기기 유지보수를 위한 RCM 모델 (Reliability-Centered Maintenance Model for Maintenance of Electric Power Distribution System Equipment)

  • 문종필;손진근
    • 전기학회논문지P
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    • 제58권4호
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    • pp.410-415
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    • 2009
  • With the implementation of electric power industry reform, the utilities are looking for effective ways to improve the economic efficiency. One area in particular, the equipment maintenance, is being scrutinized for reducing costs while keeping a reasonable level of the reliability in the overall system. Here the conventional RCM requires the tradeoff between the upfront maintenance costs and the potential costs of losing loads. In this paper we describe the issues related to applying so-called the "Reliability-centered Maintenance" (RCM) method in managing electric power distribution equipment. The RCM method is especially useful as it explicitly incorporates the cost-tradeoff of interest, i.e. the upfront maintenance costs and the potential interruption costs, in determining which equipment to be maintained and how often. In comparison, the "Time-based Maintenance" (TBM) method, the traditional method widely used, only takes the lifetime of equipment into consideration. In this paper, the modified Markov model for maintenance is developed. First, the existing Markov model for maintenance is explained and analyzed about transformer and circuit breaker, so on. Second, developed model is introduced and described. This model has two different points compared with existing model: TVFR and nonlinear customer interruption cost (CIC). That is, normal stage at the middle of bathtub curve has not CFR but the gradual increasing failure rate and the unit cost of CIC is increasing as the interruption time is increasing. The results of case studies represent the optimal maintenance interval to maintain the equipment with minimum costs. A numerical example is presented for illustration purposes.

주기적인 유지보수 계획에 따른 중고제품에 대한 최적 향상수준 (Optimization of Improvement Level for Second-Hand Product with Periodic Maintenance Schedule)

  • 김대경;김진우;박동호
    • 응용통계연구
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    • 제26권1호
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    • pp.151-162
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    • 2013
  • 중고제품 특히 고가인 중고품에 대한 점증하는 수요로 인하여 그러한 제품에 대한 보증과 보전정책이 최근 제품의 신뢰성을 향상시키기 위해 연구되고 있다. 이 논문에서는 사용한 년 수 x에서 고객에 의해서 구입된 중고제품에 대한 주기적인 유지보수모형을 연구하였다. 구입할 때 판매자는 제품의 고장율을 줄이기 위해서 그리고 각각의 유지보수가 수행되고 난 이후에 신뢰성을 향상시키기 위해서 정해진 보증기간을 제공한다. 만일 연속적인 유지보수 사이에서 고장이 일어난다면 단지 최소수리가 행해진다. 보증정책에 대해서 보증기간동안에 주기적인 유지보수 점검과 더불어 각 고장에 관해서는 무상 비재생수리를 한다. 따라서 이러한 보증정책 하에서 보증기간에 일어난 모든 유지보수와 수리비용은 판매자에게 부과된다. 제안된 주기적인 유비보수 계획에 대해서 보증기간 동안에 판매자에게 부과된 기대 총비용을 계산하기 위한 모형과 판매자의 측면에서 총기대보증비용을 최소화하기 위한 각 유지보수에서 고장율의 최적향상수준을 유도한다. 또한 제안된 방법들에 근거해서 최적향상수준에 대한 수치적인 결과를 제시한다.

Analysis of Marginal Count Failure Data by using Covariates

  • Karim, Md.Rezaul;Suzuki, Kazuyuki
    • International Journal of Reliability and Applications
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    • 제4권2호
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    • pp.79-95
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    • 2003
  • Manufacturers collect and analyze field reliability data to enhance the quality and reliability of their products and to improve customer satisfaction. To reduce the data collecting and maintenance costs, the amount of data maintained for evaluating product quality and reliability should be minimized. With this in mind, some industrial companies assemble warranty databases by gathering data from different sources for a particular time period. This “marginal count failure data” does not provide (i) the number of failures by when the product entered service, (ii) the number of failures by product age, or (iii) information about the effects of the operating season or environment. This article describes a method for estimating age-based claim rates from marginal count failure data. It uses covariates to identify variations in claims relative to variables such as manufacturing characteristics, time of manufacture, operating season or environment. A Poisson model is presented, and the method is illustrated using warranty claims data for two electrical products.

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서비스 실패상황에서 서비스종업원지원인식과 고객침묵의 관계에 관한 연구 (The Study on the Relationship between Perceived Service Employee Support and Customer Silence in Failure Situation)

  • 김상희
    • 융합정보논문지
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    • 제10권12호
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    • pp.256-265
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    • 2020
  • 본 연구는 실패상황에서 서비스종업원지원인식이 고객의 부정적 침묵인 방어적 침묵과 체념적 침묵에 미치는 영향, 그리고 이러한 부정적 침묵이 고객의 관계유지의도에 미치는 영향에 대해 살펴보자 한다. 조사대상은 일반소비자로 하였으며 최종분석에 사용된 설문지는 총 220부이다. 탐색적 요인분석, 확인적 요인분석을 이용하였고 구조방정식 모형을 통해 가설을 검증하였다. 연구결과, 실패상황에서 서비스종업원의지원은 고객의 방어적 침묵과 체념적 침묵을 감소시키는 것으로 나타났다. 그리고 체념적 침묵은 관계유지의도를 감소시키는 것으로 나타났지만 방어적 침묵은 관계 유지의도에 유의한 영향을 미치지 않는 것으로 나타났다. 또한 체념적 침묵은 방어적 침묵보다 관계유지의도에 미치는 부정적 영향이 더 높은 것으로 나타나 체념적 침묵이 방어적 침묵보다 더 좋지 못한 침묵인 것으로 나타났다. 본 연구는 고객의 말이 아닌 고객의 침묵을 통해 침묵속에 다양한 동기가 있음을 살펴볼 수 있었다. 또한 고객침묵으로 인해 나타나는 부정적 결과, 그리고 이러한 침묵을 감소시킬 수 있는 요소들에 대해 살펴봄으로써 고객의 침묵에 관심을 가질 수 있는 계기를 제공하고 있다.