• Title/Summary/Keyword: Customer Profiling Technique

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Customer Behavior Based Customer Profiling Technique for Personalized Products Recommendation (개인화된 제품 추천을 위한 고객 행동 기반 고객 프로파일링 기법)

  • Park, You-Jin;Jung, Eau-Jin;Chang, Kun-Nyeong
    • Korean Management Science Review
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    • v.23 no.3
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    • pp.183-194
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    • 2006
  • In this paper, we propose a customer profiling technique based on customer behavior for personalized products recommendation in Internet shopping mall. The proposed technique defines customer profile model based on customer behavior Information such as click data, buying data, market basket data, and interest categories. We also implement CBCPT(customer behavior based customer profiling technique) and perform extensive experiments. The experimental results show that CBCPT has higher MAE, precision, recall, and F1 than the existing other customer profiling technique.