• Title/Summary/Keyword: Criteria for the Management Evaluation

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A Study on a Re-Thesis Necessity of Software Quality evaluation Methodology using AHP method (AHP기법을 이용한 소프트웨어 품질 평가 방법론 재정립 방안에 관한 연구)

  • Sung, Kyung Sang;Choi, In Hwa;Hwang, Jun;Park, Chan Kil
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.5 no.4
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    • pp.263-272
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    • 2009
  • Nowadays, lots of software that have similar functions is being produced. Hence it is getting more important to select the best and suitable software for each individual or company. Moreover, there are few trustworthy materials regarding to the objective procedure and criteria for the best evaluation of the software quality. To overcome these problems, benchmarking has been carried out. However, benchmarking is also confronting the limit of quality evaluation verification due to the difficult of the objectification of the major test items. To solve these problems, some others try to evaluate the quality of software using objective criteria of evaluation based on ISO/IEC standards. Nevertheless, this method using these defined evaluation items and criteria may result in not very reliable outcome. Therefore, this paper offers the evaluation items reflected in the characteristics of each software in order to prove the validity of the proposed method. Moreover, the objective and quantitative criterion which analyzes and reflects the organization characteristics using AHP methodology is applied to the experiment and performance evaluation. Hence we expect that the proposed method provides the needs of the re-establishment of software quality evaluation criteria and the improvement of process in terms of management.

Improvement of Construction Manager Selection Method (건설사업관리자 선정방식 개선 방안)

  • Park, Yong-Woo;Lim, Nam-Gi
    • Journal of the Korea Institute of Building Construction
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    • v.11 no.2
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    • pp.108-115
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    • 2011
  • This study investigates the construction management selection methods for fair competition within the construction management market by analyzing the current status of domestic construction management, the 2010 publication on the status of construction management, and the construction management evaluation criteria. Also, the 2009 publication of top CM service establishments, the average proportion of tender for 120 CM services from 2002 to 2010, and six assessment results which are open to the parties directly involved were statistically analyzed to review the adequacy of the evaluation criteria. This analysis shows that the evaluation criteria for the CM service impedes the development of the construction management industry and companies, since the criteria are decided by the service payment, and the technical skills assessed by technical proposals have no ties with contract prices. Therefore, this study proposes an improvement of the selection methods in accordance with the project characteristics and the technical requirements. However, more research is still needed to derive a detailed classification method of the technical requirement, the owner's evaluation criteria selection, and the preparation of an institutional foundation for the construction manager's post-evaluation.

A Study on the Development of Evaluation Criteria in the Business Continuity Management System(Focusing on the 'Understanding the organization' in Plan of the ISO 22301) (업무연속성관리체계(BCMS) 평가지표 개발에 관한 연구(ISO 22301 Plan의 '조직의 이해'를 중심으로))

  • YoungKyun Jung;ChongSoo Cheung
    • Journal of the Society of Disaster Information
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    • v.19 no.2
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    • pp.363-371
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    • 2023
  • Purpose: This paper aims to develop evaluation criteria of Plan- 'Understanding the Organization' in the PDCA(Plan-Do-Check-Act) requirements of ISO 22301 which is a global standard in the area of BCMS(Business Continuity Management System). Method: The group of 20 experts in the BCMS checked for the validity of the evaluation criteria of Plan- 'Understanding the Organization' by the modified Delphi technique and relative importance are surveyed by the group. Results: As a result, the 12 evaluation criteria with relative importance that can be applied for BCMS evaluation of the organizations are developed and proposed. Conclusion: In order to introduce a quantitive evaluation in the BCMS, it was concluded that evaluation criteria need to be chosen and given relative importance, thus the criteria with the importance could be used for effective evaluation

Beyond the Quality of Service: Exploring the Evaluation Criteria of Airlines

  • Wang, Ray
    • Industrial Engineering and Management Systems
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    • v.13 no.2
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    • pp.221-230
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    • 2014
  • With the progress and prosperity of commerce and industry, time and money increasingly form an equal partnership. Using air carriers to shorten the round-trip time has become an important choice for many people in the tourism process. Faced with increasing competition within the aviation service environment, airline evaluation criteria and the requirements of customers are gradually dominating the evaluation mechanism for air transport service quality. Over the past few years, attention on the transport quality of service has been primarily focused more on land-based transport, and less on the relevant evaluation criteria of airlines. Many studies have shown that quality of service will directly affect customer satisfaction, resulting in the fact that good quality aviation services have become increasingly important. Therefore, in practical industrial operations with limited resources, there is an urgent need to delve into the assessment guidelines that have an impact on customers when they choose an airline, which can be used as a basis for improving customer satisfaction. Through a literature review and a reliability and validity analysis, this study summarized 19 evaluation criteria, using the purposive sampling method and the decision laboratory method (DEMATEL). In addition, this study viewed the causal relationship between the evaluation criteria and the degree of association as a continuing project for airlines. This study selected appropriate empirical samples from two domestic airlines. The conclusions may provide recommendations for all airlines.

Exploring Long-Term Performance in Design-Build Best-Value Evaluation Criteria

  • Calahorra-Jimenez, Maria;Poore, Tanner
    • International conference on construction engineering and project management
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    • 2022.06a
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    • pp.74-82
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    • 2022
  • Improving long-term performance in highway projects is an imperative goal for public administrations. Project delivery and procurement methods might provide an opportunity to align design and construction processes with this goal. Previous studies have explored whether project delivery methods impact the long-term performance of highway projects. However, these studies did not focus specifically on how core elements within the procurement might relate to long-term performance. Thus, this research aims to fill this gap by exploring to what extent and how long-term evaluation criteria are considered in design-build best-value procurement of highway projects. To this end, content analysis was conducted on 100 projects procured between 2009 and 2019 by 19 DOTs across the U.S. The analysis of 365 evaluation criteria found that (1) roughly 11% of them related to long-term performance. (2) The weight given to these criteria in the overall technical proposal was lower than 30%. (3) Sixty-five percent (65%) of long-term evaluation criteria focused on design while 15% related to materials and technology, respectively. The results of this study are a first steppingstone to initiate a deep exploration of the relationship between procurement practices and actual project performance. Currently, with sustainability and life cycle assessments being top concerns in infrastructure projects, this line of research might be of particular interest to DOTs and highway agencies across the U.S. and worldwide.

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Selection of Suppliers Using the Analytic Network Process (네트워크 분석과정을 이용한 공급업체 평가에 대한 연구)

  • Jung, Uk;Chang, Byeong-Yun
    • Journal of Korean Society for Quality Management
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    • v.37 no.4
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    • pp.1-9
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    • 2009
  • Supplier selection process is one of the most important arenas of production and logistics management for many companies. This study explores the application of the analytic network process (ANP) approach for the evaluation of suppliers based on several different evaluation criteria. The ANP approach in this study is capable of providing priorities of suppliers that capture network relationships among several evaluation criteria which are not independent. Therefore this study provides value to practitioners by providing a generic model for supplier selection. In addition, for researchers, it demonstrates further research possibilities for more complex decision making problems using ANP.

Analysis on Vulnerability of ID/PW Management Solution and Proposal of the Evaluation Criteria (아이디/패스워드 통합 관리 제품의 취약성 분석 및 평가기준 제안)

  • Han, Jeong-Hoon;Lee, Byung-Hee;Hong, Su-Min;Kim, Seung-Hyun;Won, Dong-Ho;Kim, Seung-Joo
    • The KIPS Transactions:PartC
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    • v.15C no.2
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    • pp.125-132
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    • 2008
  • As the development of Internet technology, the number of IDs managed by each individuals has been increased. And many software development institutes have developed ID/PW management solutions to facilitate secure and convenient management of ID/PW. However, these solutions also can be vulnerable in case of administrator's password exposure. Thus, we need to derive security requirements from the vulnerability analysis of these solutions, also we need evaluation criteria for secure ID/PW management solution development. In this paper, we analyze the vulnerability of ID/PW management solution and propose the evaluation criteria for secure ID/PW management solution.

A Business Evaluation Model for Internet Shopping Mall in Electronic Commerce (전자 상거래에서 인터넷 쇼핑몰의 비지니스 평가 모델)

  • 박용진;한주윤;정봉주
    • Korean Management Science Review
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    • v.17 no.3
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    • pp.97-118
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    • 2000
  • This paper proposes an evaluation model for internet shopping mall business by defining its characteristics and evaluation criteria. We analyzed the characteristics of internet shopping mall business environments and classified the business into four major categories. We derived the evaluation criteria which can evaluated all categories comprehensively. The proposed criteria are cost, netizen, technology, transaction, and marketing, each of which gives a significant impact on the business profitability. Based on these criteria, a quantitative evaluation method was developed. We also proposed a penta-classification scheme which can be used to identify the overall characteristics shape of each internet shopping mall business site. An actual application of our evaluation model was illustrated in order to show that our proposed model may be used in the real business sites.

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A Study on the Development of Usability Evaluation Criteria in Digital Library Website (디지털도서관 웹사이트 사용성 평가기준 개발에 관한 연구)

  • Lee, Eung-Bong;Lee, Ju-Hyurn
    • Journal of the Korean Society for information Management
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    • v.20 no.3
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    • pp.129-153
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    • 2003
  • This study is to develope the usability evaluation criteria for improving quality of user services in digital library website. It compared and analyzed major eight studies concerning usability evaluation of library website in foreign and domestic. This paper was suggested 36 items of evaluation criteria that are belongs to six domain(quality of links, feedback mechanism, accessibility, design, navigation and searching). Usability evaluation criteria for digital library websites suggested in this paper is a item-based level, and to observe generally.

A Study On Web Contents Accessibility of Hospital Web Sites in Korea (국내 의료기관의 규모별 웹 콘텐츠 접근성 현황에 관한 연구)

  • Kim, Jong-Min;Ryu, Hwang-Gun
    • The Korean Journal of Health Service Management
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    • v.4 no.2
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    • pp.33-46
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    • 2010
  • In this study, we investigated web contents accessibility of 60 hospital web sites in Korea. The eight evaluation criteria were used for estimating the web contents accessibility of the web sites. These criteria were as follows: providing an alternative text, providing caption for moving picture, providing a skip navigation, usage of pop-up windows, usage of a summary or a caption tag for data table, providing a page title, providing a label for online form, and usage of java scripts. K-WAH 3.0 was used for estimating five evaluation criteria. According to Internet web contents accessibility guideline 1.0, we estimated the rest three evaluation criteria manually and described good or bad examples for the evaluation results technically. The results show that the web accessibility of hospital web sites is generally insufficient and the constant interests in improvement for accessibility are urgently needed.