• Title/Summary/Keyword: Counselors

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Study on Consumer Counselors' Work Performance, Satisfaction and Willingness to Sustain the Work (소비자상담사의 업무수행, 만족도 및 업무지속의사에 대한 연구)

  • Huh, Kyung-Ok
    • Korean Journal of Human Ecology
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    • v.12 no.5
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    • pp.669-685
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    • 2003
  • This research examined the work performance by consumer counselors, evaluations of their counseling work, the level of their satisfaction, and willingness to sustain consumer counseling work among Consumer Agencies and also identified the variables influencing the evaluation scores on those. The results were summarized as follows. First, the evaluation scores on the work performance of consumer counseling were generally high and they turned out to be generally satisfied with their work. On the other hand, most counselors responded that they would continue their counseling work. Second, there were differences in evaluation scores about speed and specialized area of counseling among Consumer Agencies. Counselors who worked for the Korea Consumer Protection Board recorded high scores in those both criteria. There were differences in the willingness of counselors to continue their counseling work among Consumer Agencies, too. Third, the evaluation scores in six areas of counseling tasks were high when the degree of satisfaction of counselors were high or when agencies treated the counseling important. Fourth, when counselors earned more salaries and owned the experience of in-firm training and when the Consumer Agencies highly valued counseling as consumer tasks, the degree of satisfaction among counselors increased. Finally, when counselors were old, major in consumer science, and held regular work-schedule, they exhibited high degree of satisfaction in their counseling work and they showed greater willingness to sustain their counseling work.

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The evaluation of consumer counseling tasks: comparison with Japan (소비자상담사의 업무수행평가: 일본과의 비교를 중심으로)

  • Huh Kyung Ok
    • Journal of Family Resource Management and Policy Review
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    • v.8 no.2
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    • pp.15-26
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    • 2004
  • This research evaluated counseling tasks performed by consumer counselors between Korea and Japan. Results of this research could be summarized as follows. First, not only female but also male counselors occupied counseling tasks in Korea, in Japan, all counselors were female, most of whom were married and older than in Korea. The average number of counselors in Korea was large than those in Japan, but income of counselors was higher in Japan. Average numbers of counseling were large, the level of perception on the significance of counseling tasks was lower in Korea, but degree of job satisfaction was higher in Korea than their Japanese counterparts. Second, evaluation scores of Korean counselors were higher than those in their Japanese counterparts in the light of objectiveness and fairness of counseling. On the other hand, the degree of job satisfaction among counselors and their perceptions on the significance of counseling tasks affected the evaluation scores. In contrast, both degree of job satisfaction and hours of job-training education generated those impacts. finally, Korean counselors highly evaluated their agencies' counseling tasks than their Japanese counterparts. In sum, this study showed that the overall performance of consumer counseling tasks was more positive in Korea than in Japan.

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Counseling Services and Work Conditions Perceived by Counselors in Healthy Family Support Centers (상담실무자가 지각한 건강가정지원센터의 상담업무와 근무환경)

  • Lim, Choon-Hee
    • Journal of Families and Better Life
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    • v.25 no.5
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    • pp.83-105
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    • 2007
  • The present study investigated counseling services and work conditions perceived by counselors in Healthy Family Support Centers. Questionnaire survey by mail was used to collect data from 32 counselors in Healthy Family Support Centers. Major findings of this study were as follows. First, many counselors in Healthy Family Support Centers perceived work load of counseling services heavily though they thought counseling work attractive and they would keep on working. Second, many counselors had a positive view of work conditions as a workplace but not a few of them complained about physical work conditions including poor facilities like lack of counseling room space in Centers. In addition to this, many suggestions were proposed to improve the counseling services and work conditions perceived by counselors in Healthy Family Support Centers.

The Education/training Background as a Variable Related Ethical Behaviors of Child Counselors (아동상담자의 윤리적 실천행동 관련변인으로서 교육훈련배경)

  • Yoo, Jaeryoung;Kim, Kwangwoong
    • Korean Journal of Child Studies
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    • v.29 no.1
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    • pp.133-153
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    • 2008
  • This study examined education and training as variables related to ethical behaviors of child counselors. The four sub-variables of this study included main educational/training background (academic career, major in last degree, and treatment modality), source of education in ethics, experience of educational psychoanalysis, and experience of supervision. The 136 child counselors participating in this study were administered the Inventory for Ethical Behaviors of Child Counselors (Yoo & Kim, 2(06). Data were analyzed by frequency, percentage, average, standard deviation, Cronbach's a, t-test, one way ANOVA, and multiple regression analysis. Results showed that main educational/training background (academic career, major in last degree, and treatment modality), experience of educational psychoanalysis, and experience of supervision were significant variables related to ethical behaviors of child counselors.

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A study on professional identity and development in family counselors - Focusing on grounded theory approach - (가족상담사의 전문직 정체성 및 발달 연구: 근거이론접근을 중심으로)

  • Noh, Miwha;Choi, Youn Shil
    • Journal of Family Relations
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    • v.22 no.4
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    • pp.3-29
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    • 2018
  • Objectives: This study is designed to explore and understand what professional identity and professional development are like in family counselors. Method: This study to achieve its purpose, collected data through in-depth interview with fifteen(15) family counselors through grounded theory approach. Results: Major research findings can be summarized as follows. 176 concepts were drawn through open coding, again classified into 47 categories and finally into 18 subcategories. Through selective coding, 'growing as an expert in family counseling through continuous exertions for growth' appeared as core category. Through this process, the types of professional development in family counselors were classified into job pursuing type, self achieving type, self understanding type, and volunteering type. Through process analysis, family counselors' professional development could be divided into three steps with the course of time: step of immersion, self-understanding and acceptance, and integration. Based on this, the hypothetical relations in four areas: personal area, family area, interpersonal area, and vocational area were summarized in statements. Conclusion: This study is significant in that it attempted to establish a theory to explain the professional identity, development and influence factors shown in family counselors. It also provides those who hope to grow as expert in family counseling with long-term visions and implications for family counselor training and supervision. In this study, the suggestions on the tasks to check and solve the factors for improving and supporting the foundations of family counselors' professional identities by highlighting the family counselors own identify that is different from other counselors are expected to be used as primary data for preparing laws and regulations related to family counseling in the future.

The Moderated Mediation Effects of Self-care in the Relationship between Counselors' Stress, Burnout, and Life Satisfaction (상담자의 스트레스, 소진, 삶의 만족의 관계에서 자기돌봄의 조절된 매개효과)

  • Lee, Eun-Jin;Baek, Sang-Eun;Cho, Young-Mi
    • The Journal of the Korea Contents Association
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    • v.21 no.6
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    • pp.261-273
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    • 2021
  • This study analyzed the model by using the data of 416 counselors working in the counseling field to verify the moderated mediation effect of burnout on life satisfaction, through counselors' self-care in the process of counselors' stress. First, counselors' stress had an effect on life satisfaction through burnout. Second, the interaction effect between counselors' stress and self-care was significant and the relationship between stress and burnout was changed according to the level of self-care. Third, counselors' stress was found to be controlled by self-care, which has a mediating effect on life satisfaction through burnout. The results of this study are meaningful in that it provides an empirical basis for self-care factors that can contribute to the improvement of the counselor's personal and professional growth and quality of life through the verification of the effect of self-care that improves the satisfaction of life by preventing and alleviating the stress and burnout of the counselors.

The Relationship among Calling of the University Career Center Counselor, Client Perception of Counselor, and Working Alliance (대학취업센터 상담자의 소명, 내담자의 상담자 지각, 작업동맹 간의 관계)

  • Jeong, Ji-ae;Kang, Hye-young
    • Journal of Practical Engineering Education
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    • v.8 no.1
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    • pp.49-56
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    • 2016
  • This study was conducted on the counselors who work in university job centers and visiting students to analyze the relationship among counselors' calling, visitors' perception of counselors and work alliance perceived by the visitors and counselors. The data were collected from 110 counselors who are in charge of career counseling in university job centers and 208 visitors to the center, on which multiple regression analysis was performed. The results of this study are as follows. First, counselors' calling had positive effect on work alliance perceived by counselors (${\beta}=.48$, p < .01) with explanatory power of 25%. Counselors' calling had positive effect on work alliance perceived by visitors (${\beta}=.21$, p < .01) with explanatory power of 7%. Second, counselors' calling had positive effect on visitors' perception of counselors (${\beta}=.21$, p < .01) with explanatory power of 8%. Through these results, this study found out that counselors with high level of calling tend to form great work alliance while visitors tend to perceive that counselors with high level of calling are professional, trustworthy and likable.

Teacher Perception about Barriers to Consultation with School Counselors (담임교사가 인식한 학교상담자와의 자문 관계에서의 장애요인 탐색)

  • Kim, Ji-Yeon;Park, Altteuri
    • Korean Journal of School Psychology
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    • v.16 no.1
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    • pp.39-63
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    • 2019
  • The purpose of this study was to explore how teachers perceive barriers to consultation with school counselors. For this purpose, the opinions of 16 teachers working in Seoul, Gyeonggi, Incheon, Chungcheong, and Daegu were collected through one-on-one interviews and qualitatively analyzed using the concept-mapping method. A second set of data was gathered to classify the similarity and importance of the teachers' statements through one-on-one interviews or the mail. The data was analyzed using multidimensional scaling and hierarchical cluster analyses. The results were as follows. The barriers to the consultation with school counselors as perceived by teachers were represented in 51 statements. Dimensional statement analysis revealed two dimensions: (a) 'School counseling's traits - School counselors' traits' and (b) 'Psychological difficulties - Environmental difficulties' Hierarchical cluster analysis identified 5 clusters: 'The responsibilities as homeroom teachers interfere with communication with counselors', 'Teachers lack of awareness of their ability to seek consultation with counselors', 'Teachers lack of trust in school counselors', 'Perceptions of the school counselors' role and lack of relevant experience with school counselors prevent teachers from seeking consultation', and 'School counselors are overworked due to the school counseling environment' The most important cluster was 'Teachers lack of trust in school counselors'.

Effects of the Counseling and the Working Environment on Burnout in Child Counselor (아동상담자의 의욕상실에 영향을 미치는 상담 및 업무환경 변인)

  • Park, Hui Hyun;Kim, Kwang Woong
    • Korean Journal of Child Studies
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    • v.27 no.4
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    • pp.201-218
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    • 2006
  • Using an instrument validated in an antecedent study, this study explored the effect of counseling and working environment variables on burnout in child counselors. The 191 counselors of this study worked with children under 18 years of age. Data were analyzed by Cronbach's a, quantification methods I. Counseling and working environment variables have 33% of ad-$R^2$ over the total score of burnout in child counselors. Variables contributing to burnout were workload, position in an institution, income from counseling, theoretical approach, and job stress. Counselors with 1-5 cases per week, working independent of an institution and using a single theory of counseling experienced more burnout, and counselors without challenge on the job, excessive role conflict, role ambiguousness, and excessive workload experienced more burnout.

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Marital Conflicts and Expectations to Family Counselors' Cultural Competence Among Immigrated Women Focusing on Typology of Cultural Adaptation (문화적응 유형화를 중심으로한 국제결혼이주여성의 부부갈등과 가족상담자의 문화적 역량에 대한 기대)

  • Lee, Ah-Jin;Choi, Youn-Shil
    • Korean Journal of Human Ecology
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    • v.20 no.1
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    • pp.71-90
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    • 2011
  • The aim of this study was to investigate on characteristics of sociological and demographic population, marital conflicts and expectations to family counselors' cultural competence surrounding factors of cultural adaptation among immigrated women. This study conducted a survey of 236 immigrated women in Kyonggi province, Seoul metropolitan cities, Cholla and Chunchung provinces and Incheon. The results of this study are as follows: First, a relatively few marital conflicts were found, as a whole, while they had the high levels of expectation to family counselors' cultural competence. Second, immigrated women can be clustered as three different types: 'multiplicity type', 'undifferentiated type' and 'adaptation type'. Third, sociological and demographic population characteristics which were subdivided and clustered according to cultural adaptation made the significant difference between each population. Population with multiplicity type out of the above-stated three types accounted for the highest conflict rates, while population with 'adaptation' type accounted for the lowest conflict rates. Lastly, expectations to family counselors' cultural competence made the significant difference among each population. Population with multiplicity type showed the highest expectation levels on expectations to family counselors' cultural competence, while population with undifferentiated type showed the lowest levels.