• 한국생활과학회지
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• 제19권5호
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• pp.845-855
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• 2010

This study examined the variables that affect whether consumers change broadband internet services by examining their past experiences and intention to switch carriers by targeting consumers who have switched broadband internet service providers. Among adult consumers who intended to switch broadband providers, 341 people who had experience were subject to logistic regression analysis using SPSS for Windows ver. 17.0 to examine frequencies, means, percentages, and factor analysis. The following results were revealed. First, the targets were currently using broadband internet service in the order Company S > Company L > Company K > others. Excluding the others, Company K had the most conversions (from 96 to 78), followed by Company S (from 107 to 97), and Company L (from 43 to 97), which more than doubled the number of subscribers. The reasons for switching carriers in the past were as follows: for Company K, consumers switched to other companies because of unsatisfactory fee services; for Company S, consumers switched to other companies because of quality, advertising and promotional activities, and commitment periods ending; for Company L, the consumers switched to other companies because of fee, quality, and service; and for other companies, the consumers switched to other services because of unsatisfactory quality. Second, the analysis of the elements that determined whether a consumer will switch broadband internet service providers showed that college graduates and individuals who had switched carriers voluntarily in the past were more likely to switch to a new broadband internet service provider. Furthermore, passive consumers had a higher probability of switching. Moreover, when consumers were less satisfied with the fees and services, there was a greater chance of switching to another company.

• 보건의료산업학회지
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• 제6권1호
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• pp.153-161
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• 2012

The purpose of this study is to investigate the factors on the characteristics of youth gambling addiction to develop the youth gambling prevention program. The data was collected by using questionnaire, from Oct 2010 to Dec 2011. Of the 2,400 surveys distributed, 2,301 were collected and 2,286 of those were used for analysis after eliminating 15 with insufficient responses. The major findings of this study can be summarized as follows. First, there were some differences on the future gambling intention and the internet addiction by gender, grade, pocket money, experience in the illegal gambling site visits and gambling experience. Students who experience in the illegal gambling site visits were represented relatively higher on the future gambling intention and the internet addiction. Second, the overall experience in the illegal gambling site visits is 6.9%, while 23.2% of the total respondents were found to be the experience of gambling. Third, the future gambling intention, irrational gambling beliefs and the internet addiction were found have positive correlation with each other.

• 근관절건강학회지
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• 제11권1호
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• pp.42-49
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• 2004

Purpose: To establish more effective health counselling system by internet and to provide basic data for developing on-line education program for lupus patients. Method: This survey analyzed the contents of health counselling cases from September, 2002 to March, 2004. Among 108 questioners visited questioning/answering(Q/A) site in one lupus center home page. Contents of Q/A were classified and analyzed using SAS program. Results: Most frequent questioners were female and twenties, they needed to know diagnosing process, treatment principles and information regarding the clinic visits. During the study period, the average number of user's questioning were 166.2 cases and answering was 171.1 cases. Conclusions: These findings suggest that computer mediated health counselling may be useful supplement of health education for lupus patients. More research is needed to develop better health counselling service and education program on the web.

• 한국생활과학회지
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• 제21권4호
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• pp.729-744
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• 2012

The purpose of this study was to investigate the effects of youth voluntary on sense of citizenship, positive self-perception, and peer relations, which procedures was conducted by being comparison between middle school students and high school ones. This study also use the data given by 2st of the Seoul Education Longitudinal Study(SELS), which subjects were 7,593 youths(3,566 in middles school students and 4,027 in high school ones). The most significant variable for youth's peer relations was sense of citizenship both middle school and high school student, which indicates not only that it is encouraged by sense of citizenship but also that developing and leading the sense of citizenship for youth should be given by the school welfare policy. Positive self-perception in middle school youth influenced the second effect on their peer relations, but high school student's peer relation was impacted by the voluntary service into a secondary effect.

• 품질경영학회지
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• 제45권1호
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• pp.11-24
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• 2017

Purpose: This study is on the priority for improving students satisfaction in university educational service. It explores the dimension of service quality and analyzes the relationship among quality elements, service satisfaction, and loyalty. Methods: This paper performs empirical studies by questionnaire survey. The Timko model is used for finding the degree of possible improvement of quality elements, and structural equation and regression models are used to analyze the effect of them on service satisfaction and loyalty. Also, explanatory factor analysis is used to investigate the quality determinants. Results: The quality dimension is composed of curriculum, employment support, interaction with outsiders, start-up support, learning support, counselling, and administration service. Curriculum, learning support, and administration service are positively correlated with service satisfaction, and service satisfaction has a positive effect on loyalty. Counselling service is an attractive element, and curriculum, start-up support, and learning support are indifferent elements. Conclusion: Comprehensive analysis shows that curriculum, academic advisor, and administration service have high priorities for improving educational service satisfaction.

• 한국임상약학회지
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• 제27권4호
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• pp.228-237
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• 2017

Objective: We conducted a survey to understand the current state of pharmacy services and pharmacists' thoughts in the future of the community pharmacy setting. Methods: A questionnaire was distributed to 229 pharmacists and gathered from 95 respondents. Results: We asked to pharmacists about what the ideal pharmacy duty should be in the next 10 years at the community pharmacy setting in Korea. For this question, the respondents said drug counselling (19.4%), dispensing (13.8%), long-term care of chronic disease and healthcare education (12.8%), and OTC counselling (11.5%). When asked about how much time they were spending doing certain tasks in the pharmacy, the main tasks were dispensing (23.5%), counselling (17.1%), prescription review (10.1%), and OTC counselling (5.5%). When asked about what the most important duty of a pharmacist was, medication counselling (45.4%) was the most important task that they identified and the reasons for not being able to fulfill this role properly was time shortage (78.9%) followed by the lack of counselling spaces, up-to-date knowledges, and focus on financial gains over patient counselling. Conclusion: Korean pharmacists are mainly focusing on dispensing in their daily work. Their basic responsibilities can be easily mechanized over the next few years, but the social expectations of disease-prevention and public health promotion both in current and future can not be replaced by such mechanical measures. Therefore, pharmaceutical services in Korea should be developed in more diverse and professional ways.

• 한국콘텐츠학회논문지
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• 제15권10호
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• pp.193-204
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• 2015

본 연구는 노인장기 요양 서비스 과정에서 행하게 되는 요양보호사의 노인차별이 노인학대에 미치는 영향을 확인하고, 노인차별과 노인학대의 인과관계에서 공적 기관 상담의 매개 효과를 규명하기 위해 시도한 연구이다. 경상남도에 있는 노인장기 요양기관에 근무하는 요양보호사 627명을 대상으로 구조화된 설문지를 사용하여 자료를 수집하였으며, Baron과 Kenny(1986)의 방법에 의해 다중회귀분석을 이용하여 분석하였다. 노인차별이 노인학대에 유의한 영향을 미치고 있었으며, 분석결과 공적 기관 상담이 노인차별과 노인학대의 관계상에서 유의한 부분 매개 효과가 있는 것으로 나타났다. 이러한 연구결과를 바탕으로 노인차별에 따른 노인학대를 공적 기관 상담을 통하여 감소시킬 수 있다는 것을 확인하였으며, 노인차별과 공적 기관 상담에 대한 몇 가지 실천적 함의를 제시하였다.

• 가정과삶의질연구
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• 제15권3호
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• pp.139-152
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• 1997

The purpose of this study was to (1) identify sociodemograghic, economic, psychological and use of credit variables that influence the late payment behavior of three types of consumer credit which are service credit, credit card, installment purchasing credit, (2) compare the levels of the credit counselling between the normal payment behavior group and the late payment behavior group about both of the counselling experiences and needs. Data were collected from questionnaires with 337 adults who were residents of Seoul. The major findings are as follows ; (1) There are independently significant probability differences for measure of the sociodemographic, economic, psychological and use of credit variables on dichotomous Logit analysis (2) Both the experience and need levels of credit counselling were concentrated on the family.

• 한국보건간호학회지
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• 제12권1호
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• pp.13-22
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• 1998

This study was conducted to find qualitative approaches to occupational reference to group health practices. In-depth interviewing was done on 8 subjects health monitor members, owners and occupational nurses, respectively). The major findings were as follows; 1. Visiting health management Useful services were 'health counseling', 'medical examination', 'providing informations about managing diseases', 'agency business in relation to Labour Ministry' and 'giving a recognition about occupational health service to owners'. Insufficiencies were 'lack of treatment service after medical examination' and 'lack of follow up services constantly'. 2. Occupational nursing service Useful services were 'providing health information' and 'counselling about health'. Major contents of occupational nursing services were 'management of occupational and adult diseases' and 'explanation of the results after medical examination'. Insufficiencies were 'deficiency of the place where group health education could be performed', 'lack of additional or closer examinations needed in counselling' and 'discontinuous selection of additional or more exact examinations'. 3. Health monitor members Health monitor members in industries were classified into two. Some were selected by owners and the others were selected simply by considering their administrative abilities such as proficient management of documents. Their major tasks were to connect workers with occupational health management agencies. This study suggests that programs should be developed which enable health monitor members to cooperate with occupational nurses.

• 한국직업건강간호학회지
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• 제19권1호
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• pp.97-104
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• 2010

Purpose: The purpose of this study was to determine factors that affect satisfaction of the hospital services among injured workers. Methods: The subjects of this study were 532 injured workers. The questionnaires were selected as literature suggested for explaining satisfaction of the hospital services, general characteristics of injured workers, characteristics of the hospital services. The data were analyzed with descriptive statistics, t-test, ANOVA, multiple regression analysis by SPSS 19.0. Results: There were significant differences in satisfaction scores, depending on the types of disease, health status and possibility to return to work among the injured workers. Also, there were significant differences in satisfaction scores, in terms of medical facilities, food service, specialization of doctors and nurses, cleanliness of hospital, convenience of hospital teaching and counselling of doctors and nurses, supporting workers' compensation process, counselling of workers' compensation and unfair treatment. In the results of the standard multiple regression analysis, food service, medical facilities, specialization of doctors and nurses, health status and hospital cleanliness were significant factors for satisfaction scores of the hospital services. Conclusion: It is necessary to promote food service, medical facilities, specialization of doctors and nurses, hospital cleanliness, health status of injured workers for developing hospital services.