• Title/Summary/Keyword: Cost Inefficiency

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How does Efficiency in Service Business Influence Service Quality?

  • Kim, Seong-Su;Oh, Jung-Suk
    • International Journal of Quality Innovation
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    • v.9 no.2
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    • pp.149-160
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    • 2008
  • In a service business, it is difficult to cope with all your customers' needs. They come and go with various wants and when it comes to their own good there are complaining. Such variances in the service business interfere the operation resulting in inefficiency. To come against all those fluctuate wants, Frei is suggesting a new way how to cope with this customer variability in the service business: Low-Cost accommodation and uncompromised reduction. However, his assertion that these solutions can reduce cost and enhance service quality at the same time is empirically not proved. Thus, the following research will be dedicated in the empirical proof whether the solutions mentioned above can enhance service quality while reducing cost by pursuing efficiency in the service business.

The Status and Improvement of the Fishing Boat Market in Korea Coastal Fishery (연안어업 어업허가 거래 실태와 개선 필요성에 대한 연구)

  • Shin, Yong-Min
    • The Journal of Fisheries Business Administration
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    • v.44 no.1
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    • pp.25-37
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    • 2013
  • The permit system is the most typical regulation system in Korean fishery. Even now, it has caused resource management failure, it has also invited economic inefficiency and inequity. Accordingly, the Korean government has recently introduced the fishing boats market, it would be improve entry barrier for new capital and labor in fishing industry. This study aims to survey and to analyze the status of coastal fishing boat market using the executive documents on permit system in Gyongnam province. And also, this study put focus on improve fishing permit trade take advantage of the fishing boat trading. The survey results indicated that the number of fishing boats trading is estimated about 5,000 per year, however, fishing boat market is very narrow. An analysis on fishing permit trading showed that policy support is essential to reduce transaction cost. Therefore, it is necessary to explore corresponding policy tasks, this will be reduce transaction costs and sunk cost.

Cost Estimation for the Marine Engine's Factory using Association Rule (데이터마이닝을 이용한 선박용 엔진 공장의 견적지원 방안)

  • Oh, Kyung-Mo;Park, Chang-Kwon
    • IE interfaces
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    • v.19 no.4
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    • pp.342-354
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    • 2006
  • The purpose of this thesis is to develop the schemes of supporting estimate for marine engines’ factories which are in a general make-to-order style. The marine engines’ factories currently use the method which depends on the past data and experiences handled by the responsible person, which causes inefficiency and inaccuracy in dealing with a huge amount of data. We apply association rule to solving the problems mentioned above. Critical data for analysis is filtered among materials that have been using actual records of performance so far. Secondly, relation with each part of marine engines through filtered data so that the company can estimate cost promptly and precisely if customers with similar components as requested. By proposed method of study estimate support efficient and supported exactly.

An Efficiency Analysis of Public Enterprises Using Bootstrap DEA (부트스트랩 DEA를 이용한 공기업 효율성 분석)

  • Park, Man Hee
    • The Journal of the Korea Contents Association
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    • v.15 no.5
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    • pp.475-487
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    • 2015
  • This study measures the managerial efficiency of Korea's 14 public enterprises using bootstrap DEA in 2013. In addition, it examines the factors that affect on the bootstrap bias-corrected efficiency using truncated regression analysis. The results and implications of this study are as follows. First, using bootstrap DEA model analysis, the results showed that the mean technical efficiency was 0.3182, the mean pure technical efficiency was 0.4994 and the mean scale efficiency was 0.6585. The main cause of technical inefficiency was due to pure technical inefficiency. Second, rank test between technical efficiency of general DEA model and bootstrap DEA model was no significant difference under CRS and VRS assumption. Third, the main cause of the inefficiency in 11 DMUs among 14 DMUs were mainly due to the pure technology and three DMUs were because of the scale efficiency. Finally, in the truncated regression analysis, cost of labor, profit, sales, return of equity, and the number of employees appeared as factors affecting the scale efficiency at the 10% significance level.

Performance Analysis of Transport Time and Legal Stability through Smart OTP Access System for SMEs in Connected Industrial Parks

  • Kim, Ilgoun;Jeong, Jongpil
    • International Journal of Advanced Culture Technology
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    • v.9 no.1
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    • pp.224-241
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    • 2021
  • According to data from the National Police Agency, 75.5 percent of dead traffic accidents in Korea are truck accidents. About 1,000 people die in cargo truck accidents in Korea every year, and two to three people die in cargo truck accidents every day. In the survey, Korean cargo workers answer poor working conditions as an important cause of constant truck accidents. COVID 19 is increasing demand for non-face-to-face logistics. The inefficiency of the Korean transportation system is leading to excessive work burden for small logistics The inefficiency of the Korean transportation system is causing excessive work burden for small individual carriers. The inefficiency of the Korean transportation system is also evidenced by the number of deaths from logistics industry disasters that have risen sharply since 2020. Small and medium-sized Korean Enterprises located in CIPs (Connected Industrial Parks) often do not have smart access certification systems. And as a result, a lot of transportation time is wasted at the final destination stage. In the logistics industry, time is the cost and time is the revenue. The logistics industry is the representative industry in which time becomes money. The smart access authentication system architecture proposed in this paper allows small logistics private carriers to improve legal stability, and SMEs (Small and Medium-sized Enterprises) in CIPs to reduce logistics transit time. The CIPs smart access system proposed in this paper utilizes the currently active Mobile OTP (One Time Password), which can significantly reduce system design costs, significantly reduce the data capacity burden on individual cell phone terminals, and improve the response speed of individual cell phone terminals. It is also compatible with the OTP system, which was previously used in various ways, and the system reliability through the long period of use of the OTP system is also high. User customers can understand OTP access systems more easily than other smart access systems.

The study on the Re - design of Banking Business using the Information Technology (정보처리기술을 이용한 은행업무의 재설계에 관한 연구)

  • Lee, Sun-Cheol;Cheon, Jeong-Rak
    • Asia pacific journal of information systems
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    • v.6 no.1
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    • pp.125-163
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    • 1996
  • Since the bank managers were accustomed to be under the goverment policy and control so far, all what they had to do were just to follow the government policy and wait for customers. These usual practices resultedin neglection of concerns for innovation and competitive power. However, it currently happens the change of business environment such as the liberalization of interest rates and the open finance market policy. Thus, it is necessary for the bank managers to have a concern on that situation for the improvement of profitability through productivity and cost-down. The bank managers are trying to set out an innovation strategy to cope with this situation. An innovation strategy should be based on its own characteristics of banking business. The banking business is different from those of other business because it deals with intangible services rather than material goods and thus, the bank managers have to be more sensitive to the customers. There also exists an inefficiency of internal process due to too many repetition of 'check and balance'. Thus, We set out the five principles and six selected tasks in order to settle down an inefficiency and to redesign a bank operation process.

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Measuring the Revenue Efficiency of Korean and Japanese Railways Using a Stochastic Frontier Approach (A Comparison with Their Cost Efficiency (확률적 변경 접근법을 이용한 한국과 일본 철도산업의 수입 효율성 분석 (비용 효율성과의 비교를 중심으로))

  • Park, Jin-Gyeong;Kim, Seong-Su
    • Journal of Korean Society of Transportation
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    • v.27 no.4
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    • pp.63-76
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    • 2009
  • On the basis of a Stochastic Frontier Approach (SFA), this paper analyses revenue efficiencies for the same sample of Korean and Japanese railways in the papers which analyze cost efficiencies using a generalized translog functional form. The paper also compares the results of revenue efficiencies with cost efficiencies and evaluates the effects of managerial autonomy and privatization on the firm-specific efficiencies. The results show that the average estimate of revenue inefficiency is 7.02% when the term of inefficiency is assumed to be distributed as a half-normal and 6.98% as a exponential for the total sample. Also, standardized inefficiencies in revenues (7.5%) are greater than those in costs (2.1%). JR East and JR West are found to be most efficient on the revenue side and on the cost side respectively while JNR and JR Kyushu are worst efficient on the both sides. Finally, the correlations between efficiencies in revenues and costs also between efficiencies and privatization are positively correlated. The results suggest that the most independent companies, with increased managerial autonomy via privatization, are the most efficient in both revenues and costs.

INTEGRATION MODEL OF COST AND SCHEDULE IN STEEL BOX GIRDER BRIDGE PRODUCTION PROCESS

  • Seok Kim;Kyoungmin Kim;Seung-Ho Ha ;Kyong Ju Kim
    • International conference on construction engineering and project management
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    • 2005.10a
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    • pp.1262-1267
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    • 2005
  • It is still difficult to share and utilize the information generated at each phase of a steel box girder production process due to the spatial gap and different level of management information. The physical distance results in the inefficiency of the information transmission, the accidental omission and typos of the relative information, and so on. Various levels of management information make it difficult to embody a new management system. Eventually, these factors incur the loss of cost and schedule and interrupt development of a new management system. This paper analyzes a current process and presents graphical process flow by using IDEF0. Based this analysis, the research for new production process and work breakdown structure (WBS) is conducted. At the end of this paper, the conceptual design of this system is suggested. Through new management system, it is expected that the model proposed in this study will improve the management process in the steel box production, and the improved process will reduce the redundant cost and schedule information, transmission and deposit generated by manual paper.

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Finding Alternative Solutions and Analyzing Spectrum Policy Cost on Spectrum Usage (전파사용 기반의 전파정책성 비용제도 분석 및 대안의 결정)

  • Ahn, Choon-Soo;Lee, Dong-Hyung;Youm, Se-Kyoung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.2
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    • pp.181-188
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    • 2012
  • The fee system on spectrum usage is a usage fee that is charged for using spectrum provided by a wireless tower, and is used for management and promotion of the waves. The current fee system for spectrum usage in South Korea has faced many problems, such as complex calculation for fees, unjustified charges, unfairness in cost sharing among providers, and general inefficiency of operation. This study focuses on comparison of fee systems for spectrum usage of South Korea and other foreign countries, extraction of the root causes and problems by case analyses, and recommendation for better solutions to make a reasonable fee system for spectrum usage. The result of this study can be used as a solution to render spectrum usage more effective.

BIM-based Property Management by Linking Maintenance with Financial Data for Commercial Building Projects

  • Shin, Hyeonju;Cha, Heesung
    • International conference on construction engineering and project management
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    • 2022.06a
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    • pp.418-425
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    • 2022
  • For a commercial building, property managers play an important role in maximizing the benefit by reducing cost and increasing revenue in the operation and maintenance phase of the building. However, most of property managers are spending their time in monitoring facility managers who have little impact on cost reduction and maximization of operating profit. The industry practitioners have difficutlty in increasing the efficiency of thier work due to this work environment. In addition, both property managers(PMr) and facility managers(FMr) are dependent on the paper drawings and manuals, which can worsen the inefficiency and human errors are inevitable. This study aims to contribute to improvement of the current practice by developing a novel algorithm that autmatically links the facility information with 3D model, which can provide an efficient property management for commercial buildings.

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