• IE interfaces
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• v.25 no.3
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• pp.327-337
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• 2012

The development of information and communication technology affects people's life in social, cultural, and economic aspects. When this happens in public sector, it gives way more benefits than in private sector because of its high accessibility by public. Among the technological public services in Korea, call center service which provides administrative services by telephone and internet had been spotlighted as a new type of communication between people in demand and public service provider. Public call center service is expected to be continuously diffused in years due to its accessibility and convenience for public users. This study analyzes diffusion pattern of public call center service in Korea using Bass model and tries to suggest appropriate diffusion strategies. For practical cases, three most popular public call centers in Korea are analyzed in light of diffusion pattern and operating strategies. Our analyses identify that public call centers in Korea are facing continuous diffusion in two years and there exist certain strategies to efficiently expedite the diffusion.

• Journal of Information Technology Services
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• v.15 no.2
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• pp.157-167
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• 2016

Task environment for enterprises and public institutions are moving into cyberspace-based environment and structing the LTE wireless network. The applications "App" operated in the LTE wireless network are mostly being developed with Android-based. But Android-based malwares are surging and they are the potential DDoS attacks. DDoS attack is a major information security threat and a means of cyber attacks. DDoS attacks are difficult to detect in advance and to defense effectively. To this end, a DMZ is set up in front of a network infrastructure and a particular server for defensive information security. Because There is the proliferation of mobile devices and apps, and the activation of android diversify DDoS attack methods. a DMZ is a limit to detect and to protect against DDoS attacks. This paper proposes an information security method to detect and Protect DDoS attacks from the terminal phase using a Preemptive military strategy concept. and then DDoS attack detection and protection app is implemented and proved its effectiveness by reducing web service request and memory usage. DDoS attack detection and protecting will ensure the efficiency of the mobile network resources. This method is necessary for a continuous usage of a wireless network environment for the national security and disaster control.

• ETRI Journal
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• v.27 no.2
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• pp.206-218
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• 2005

We measure and compare externalities of IT and R&D capital stocks in different Korean industry sectors using inter-industry input-output tables of 1985, 1990, 1995 and 2000. We also compute the multiplier effects that relate to the directions of future economic effects. The key findings are as follows. First, we observed continuous capital deepening in all nine industries over the period of 1985 to 2000. Second, the backward multipliers of IT capital were the highest in the manufacturing industry. As for inter-industry externalities, the indirect backward multipliers, which exclude intra-industry backward multiplier effects within the industry, were also the highest in the manufacturing industry. Third, the forward multiplier effects of IT capital stock were the most substantial in the construction industry during the 1980s and in the manufacturing industry thereafter. Finally, using the transition multiplier matrix reflecting the backward effects of the two capitals in the past, the economic backward effects, especially the external economic effects, are predicted to increase through 2010 among all industries. The above findings suggest that, in order to maximize the forward and backward effects of the ever-increasing IT capital, we need to formulate an industry policy reducing the cost of capital accumulation in the manufacturing industry through improvement in productivity of the IT industry.

• Journal of Korean Public Health Nursing
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• v.31 no.2
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• pp.311-326
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• 2017

Purpose: This study was conducted to explore women's experiences with domestic violence crises and needs of services. Methods: Data were collected using focus group interviews. Three focus group interviews were held with 16 victims of domestic violence in a shelter. All interviews were recorded and transcribed as they were spoken, and data were analyzed using Morgan & Krueger's four step analysis. Results: The results of this study were as follows: Four categories of crisis were perceived by victims of domestic violence, fear of death, possibility of suicide and murder, despair, facing forlorn positions when seeking help. Services that were needed for victims of domestic violence were classified into four categories: securing personal safety, providing active assistance to victims by first contact, providing information on helping facilities, continuous and preventive support. Conclusion: The results presented herein provide an opportunity to understand women who have experienced domestic violence, to recognize what type of crisis they are experiencing and to determine what help they need in a crisis situation.

• Journal of Information Technology Services
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• v.3 no.2
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• pp.39-51
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• 2004

Based on investigating and analyzing the cases of advanced foreign universities that have already included ERP courses in their education systems, this study proposed the ways of incorporating ERP courses into Korean universities' curriculums in terms of the following three areas: 1) development of ERP courses, 2) establishment and maintenance of ERP education environment, 3) continuous evaluation and improvement of ERP education implementation. As reasonable ERP courses, "Introduction to ERP" targeted to educating overall basic concepts in ERP system and business administration, "ERP System Implementation" for fostering business process design and system implementation skills, "ERP Programming" such as ABAP for the purpose of customizing ERP system, and "Strategic Use of ERP" dealing with ERP package selection and implementation methodologies of effective utilization of ERP systems were suggested. Regarding the establishment and maintenance of ERP education environment, single server architecture model that contained both database and application was proposed with the intention of set-up cost saving and maintenance efficiency. As for the evaluation and improvement on ERP education implementation, its methodologies were introduced through analyzing the advanced cases. Finally in addition to the above three areas, critical success factors for effectively launching ERP education in the universities were suggested through reviewing the previous case studies.

• Agribusiness and Information Management
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• v.7 no.2
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• pp.19-26
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• 2015

Recently, food delivery apps are seeing rapid growth into a market worth 1 trillion won under a simple but unique business model of connecting nearby restaurants with consumers via smartphone. Though basic similarities with social commerce exists in aspects such as mail-order sales intermediaries, startups, types of services and market competition structure, food delivery apps resemble social commerce in many ways in that they use excessive marketing to secure market dominance, causing a spike in consumer complaints. If the excessive marketing and increase in customer complaints are not rectified, the food delivery app could also see rapid decline as it gradually grows distant from consumers, just like social commerce. Accordingly, this study will identify the factors consumers recognize as important for continuous use vis-a-vis social commerce and food delivery apps to perform an empirical analysis on what areas need improvement. After deriving the four upper factors of product, information system and service along with eight sub-factors by referring to existing literature, the areas with opportunity for improvement were derived through satisfaction level and relative importance evaluation. The results of this study present a strategic direction for maintaining customers of social commerce and food delivery apps.

• Journal of Korea Game Society
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• v.18 no.3
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• pp.5-16
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• 2018

As the augmented reality market has rapidly grown in recent years, various platform interfaces have emerged. In addition, it provides recommended travel information for each user based on a smartphone. Based on the recommended travel information, it provides the information of a tour path. Even though it is implemented in mobile devices and does not have continuous communication with servers, it needs new technologies that can provide additional entertainment services such as cultural and historical sites in corresponding regions while still providing guides depending on user movements

• Journal of Home Health Care Nursing
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• v.17 no.2
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• pp.85-94
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• 2010

Purpose: The study aimedto provide basic data to improve the quality of home healthcare nursing services by evaluating quality of care in representative nationwide sites. Method: The current quality of home care service in 104 nationwide sites was evaluated in terms of structures, processes, and outcomes based on published standards of the Joint Commission on Accreditation of healthcare Organizations. Results: The mean score for three dimensions of quality of home care service was as follows in descending order: structures (77.6), outcomes (60.4), and processes (38.7). Additionally, by specific item compared level of quality of home care servicein each site, the highest score was 97.3 and the lowest score was 42.3 out of 100, with a mean score of 74.7. Conclusions: These findings provide a base for establishing the quality management system and to develop a tool for evaluating the quality of home healthcare nursing. The result should be continuous management and improvement of home healthcare nursing quality.

• The Journal of Society for e-Business Studies
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• v.14 no.3
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• pp.1-13
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• 2009

EAI(Enterprise Application Integration) as an infrastructure of application integration had played an important role for many companies to make epochal changes, expense reduction, and new application services. The continuous monitoring and management of data covering whole environment of system operations should be well-supported so that the data consistency and system stability are guaranteed to implement and operate the services effectively. In this paper, the requirements and functions of monitoring system are defined for the stable EAI service. An actual web-based system is designed and implemented. This web-based monitoring system is broadly applicable to general EAI environments.

• Journal of Information Technology Services
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• v.14 no.3
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• pp.117-129
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• 2015

For the continuous growth of firms, the contributions of effective risk management system are required. This research analyzes the impact on the firm's performance related to risk management structure which includes the risk management system, risk management activity and risk management competency. In this research, the structural equation model considering the variable which contains enterprise risk management system, risk management activity and risk management competency was suggested. Also risk management organization and management procedures are identified as in enterprise risk management system. The implementation activity and control activity were the factors related in risk management activity. And risk management competency can be described as the response level of managing risk in outside and inside the firms' environment. Finally this model was analysed empirically for 112 firms in Korea using SPSS 18.0 and Amos 16.0. As the results, the suggested hypothesis were adopted. So as to manage risk performance for their firms, the development of systematic Risk Management Framework is important for their risk management activity and risk management competency. Ultimately, we can conclude that the focusing to the systematic risk management approach could be effective on the firm's risk management performance.