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중국 소비자의 자기일치성과 대중문화 관여도가 한류콘텐츠 평가와 태도에 미치는 영향에 관한 연구 (A Study on an effects of China consumers' self-congruence and public-cultural involvement on Hallyu contents evaluation and attitude)

  • 박세정;최지연;노전표
    • 디지털융복합연구
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    • 제14권2호
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    • pp.377-388
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    • 2016
  • 본 연구의 목적은 첫째, 한국 이미지에 대한 중국 소비자의 자기 일치성이 한류콘텐츠 제품 평가와 태도에 미치는 영향을 규명함으로써 소비자 개인의 심리적 변수에 따른 중국 시장 세분화에 유용한 시사점을 제공한다. 둘째, 현실적 자기 일치와 이상적 자기 일치의 상대적 중요성을 파악한다. 이는 한류 콘텐츠 제품에 대한 소구에 있어, 적합한 심리적 근접성 전략을 사용하게 하는 근거를 제시한다. 마지막으로, 대중문화 관여도에 따른 속성에 선호에 차이가 있는지 밝힌다. 이를 바탕으로 한류 콘텐츠의 다양한 속성을 구분가능하게 하고 중심속성과 지엽적 속성을 구분하는 단서를 제시한다. 분석 결과, 현실적 자기 일치는 한류콘텐츠 속성 중 콘텐츠 요인 평가에 긍정적 영향을 주는 반면, 이상적 자기 일치는 한류콘텐츠 속성 중 인적 요인과 문화적 요인 평가에 긍정적인 영향을 주는 것으로 나타났다. 인적 요인과 문화적 요인 평가는 구매의도에 긍정적 영향을 미치며, 콘텐츠 요인과 문화적 요인이 구전의도에 영향을 주는 것으로 나타났다. 또한, 대중문화에 대한 관여도가 높은 집단은 낮은 집단에 비해 인적 요인과 콘텐츠 요인에 대한 평가가 유의하게 높았다.

TV News 영상구성에서 Imaginary Line 확대 적용에 관한 연구 - 이미지너리 라인의 특성을 중심으로 - (Research about Imaginary Line Extension Application in Composition of TV News - With Special Quality of Imaginary Line in Focus -)

  • 임평종;곽훈성
    • 한국콘텐츠학회논문지
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    • 제8권9호
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    • pp.55-65
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    • 2008
  • 뉴스의 중요성이 한층 강조되고 있는 정보화시대에 TV뉴스의 영상제작 분야는 다매체 다채널 디지털방식 등 첨단 기술로 끊임없이 진보되어 오고 있다. 하루가 다르게 발전하는 첨단 방송장비들과 새로운 표현기법들은 오랫동안 방송현업에 종사하고 있는 사람들도 당황스럽게 한다. 영상제작방식은 변화의 속도를 더 빠르게 실감하고 있으며 고품질의 영상정보를 수용하려는 시청자들은 이런 변화들을 오히려 반겼을 것이다. 그 동안 전통적 관념으로 영상표현방식이 존재하고 있었는데 TV뉴스 영상에서는 이미지너리 라인을 적용한 표현방식이 있었다. 수용자에게 이제 전통적인 영상표현은 TV뉴스 속에서 중요성을 상실하고 있다. 그러나 진보되어가는 시대적 흐름에 영상표현 방식도 변화를 가져왔고 영상 제작자들은 시청자들의 욕구를 충족시키기 위하여 보완점을 만들어 냈다. 본 논문에서는 기존의 영상제작 방식도 시대적 흐름에 따르지 않고 적응하지 못하고 있다는 의미에서 TV뉴스영상의 이미지너리 라인을 확대 해석해야 할 필요성을 제기하고자 한다. 지금의 영상은 오직 비디오만을 주장하지 않는다. 비디오와 오디오를 통틀어 정의되고 있다. 아울러 이미지너리 라인의 개념도 영상제작에 확대 해석하고 적용해서 수용자들의 이해를 돕고 바른 TV뉴스 영상을 수용자 뿐 아니라 제작자들에게도 인식시키고자 한다.

역사·문화 테마파크 개발을 위한 성공모델 설정 -한국 문화 테마파크를 사례로- (Success Model Setting for Historical, Cultural Theme Park Development -With an Example of Korean Culture Theme Park-)

  • 권기창
    • 한국콘텐츠학회논문지
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    • 제15권2호
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    • pp.151-162
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    • 2015
  • 테마파크는 일정한 주제로 재미와 감동을 느낄 수 있도록 만들어진 공연 전시 이벤트가 이루어지는 복합적인 공간이다. 최근 지방자치단체에서는 지역경제 활성화를 목적으로 테마파크를 많이 계획하고 있다. 따라서 본 논문에서는 한국문화테마파크를 사례로 역사 문화 테마파크를 만들기 위한 방안으로 성공요소를 도출한 후 개발모델을 설정하였다. 문헌 연구와 사례조사를 통해 정체성과 일관성 있는 테마 설정, 재미와 감동을 주는 프로그램, 고객의 요구를 반영한 편리한 지원시설, 집객력 향상을 위한 차별화된 마케팅, 주변 문화자원과 연계한 입지 및 메시지를 전하는 공간, 민간주도형 사업추진 및 운영주체, 시장세분화 전략에 따른 타깃설정, 수요예측을 성공요소로 도출하였다. 이와 같은 요소들이 상호 긴밀하게 연결 및 조화가 되어야만 테마파크가 성공적으로 운영되어 지역경제 활성화에 기여할 수 있다. 또한 테마파크가 지속적인 성장을 하기 위해서는 운영단계에서 나타나는 문제점을 끊임없이 개선해나가야 하며 시대적 상황과 관람객의 눈높이에 맞게 콘텐츠 보강이 지속적으로 이루어져야 한다.

Product-Service System(PSS) 성공과 실패요인에 관한 탐색적 사례 연구 (Exploratory Case Study for Key Successful Factors of Producy Service System)

  • 박아름;진동수;이경전
    • 지능정보연구
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    • 제17권4호
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    • pp.255-277
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    • 2011
  • PSS(Product Service System) 시스템은 제품과 서비스가 하나로 통합되어 고객에게 차별화된 가치를 제공하고, 기업이 경쟁력을 가지고 지속적인 성장을 할 수 있게 지원하는 시스템이다. 본 논문에서는 PSS 시스템으로 성공한 Amazon의 Kindle과 Apple의 iPod, 실패한 Microsoft의 Zune과 Sony의 e-book reader를 채택하여 중다 사례연구 방법론을 통해 성공요인과 실패요인을 도출하고자 한다. 이를 위하여, 사례 분석을 통해 가설을 도출하고, 연관 문헌연구와의 비교 및 분석을 통하여 PSS 시스템에서 상업적으로 성공하기 위한 전략적 시사점을 제시하였다.

무리행동과 지각된 유용성이 이러닝 컨텐츠 구매의도에 미치는 영향: 구매경험에 의한 비교분석 (The Effect of Herding Behavior and Perceived Usefulness on Intention to Purchase e-Learning Content: Comparison Analysis by Purchase Experience)

  • 유철우;김용진;문정훈;최영찬
    • Asia pacific journal of information systems
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    • 제18권4호
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    • pp.105-130
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    • 2008
  • Consumers of e-learning market differ from those of other markets in that they are replaced in a specific time scale. For example, e-learning contents aimed at highschool senior students cannot be consumed by a specific consumer over the designated period of time. Hence e-learning service providers need to attract new groups of students every year. Due to lack of information on products designed for continuously emerging consumers, the consumers face difficulties in making rational decisions in a short time period. Increased uncertainty of product purchase leads customers to herding behaviors to obtain information of the product from others and imitate them. Taking into consideration of these features of e-learning market, this study will focus on the online herding behavior in purchasing e-learning contents. There is no definite concept for e-learning. However, it is being discussed in a wide range of perspectives from educational engineering to management to e-business etc. Based upon the existing studies, we identify two main view-points regarding e-learning. The first defines e-learning as a concept that includes existing terminologies, such as CBT (Computer Based Training), WBT (Web Based Training), and IBT (Internet Based Training). In this view, e-learning utilizes IT in order to support professors and a part of or entire education systems. In the second perspective, e-learning is defined as the usage of Internet technology to deliver diverse intelligence and achievement enhancing solutions. In other words, only the educations that are done through the Internet and network can be classified as e-learning. We take the second definition of e-learning for our working definition. The main goal of this study is to investigate what factors affect consumer intention to purchase e-learning contents and to identify the differential impact of the factors between consumers with purchase experience and those without the experience. To accomplish the goal of this study, it focuses on herding behavior and perceived usefulness as antecedents to behavioral intention. The proposed research model in the study extends the Technology Acceptance Model by adding herding behavior and usability to take into account the unique characteristics of e-learning content market and e-learning systems use, respectively. The current study also includes consumer experience with e-learning content purchase because the previous experience is believed to affect purchasing intention when consumers buy experience goods or services. Previous studies on e-learning did not consider the characteristics of e-learning contents market and the differential impact of consumer experience on the relationship between the antecedents and behavioral intention, which is the target of this study. This study employs a survey method to empirically test the proposed research model. A survey questionnaire was developed and distributed to 629 informants. 528 responses were collected, which consist of potential customer group (n = 133) and experienced customer group (n = 395). The data were analyzed using PLS method, a structural equation modeling method. Overall, both herding behavior and perceived usefulness influence consumer intention to purchase e-learning contents. In detail, in the case of potential customer group, herding behavior has stronger effect on purchase intention than does perceived usefulness. However, in the case of shopping-experienced customer group, perceived usefulness has stronger effect than does herding behavior. In sum, the results of the analysis show that with regard to purchasing experience, perceived usefulness and herding behavior had differential effects upon the purchase of e-learning contents. As a follow-up analysis, the interaction effects of the number of purchase transaction and herding behavior/perceived usefulness on purchase intention were investigated. The results show that there are no interaction effects. This study contributes to the literature in a couple of ways. From a theoretical perspective, this study examined and showed evidence that the characteristics of e-learning market such as continuous renewal of consumers and thus high uncertainty and individual experiences are important factors to be considered when the purchase intention of e-learning content is studied. This study can be used as a basis for future studies on e-learning success. From a practical perspective, this study provides several important implications on what types of marketing strategies e-learning companies need to build. The bottom lines of these strategies include target group attraction, word-of-mouth management, enhancement of web site usability quality, etc. The limitations of this study are also discussed for future studies.

Perceptional Change of a New Product, DMB Phone

  • Kim, Ju-Young;Ko, Deok-Im
    • 마케팅과학연구
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    • 제18권3호
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    • pp.59-88
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    • 2008
  • Digital Convergence means integration between industry, technology, and contents, and in marketing, it usually comes with creation of new types of product and service under the base of digital technology as digitalization progress in electro-communication industries including telecommunication, home appliance, and computer industries. One can see digital convergence not only in instruments such as PC, AV appliances, cellular phone, but also in contents, network, service that are required in production, modification, distribution, re-production of information. Convergence in contents started around 1990. Convergence in network and service begins as broadcasting and telecommunication integrates and DMB(digital multimedia broadcasting), born in May, 2005 is the symbolic icon in this trend. There are some positive and negative expectations about DMB. The reason why two opposite expectations exist is that DMB does not come out from customer's need but from technology development. Therefore, customers might have hard time to interpret the real meaning of DMB. Time is quite critical to a high tech product, like DMB because another product with same function from different technology can replace the existing product within short period of time. If DMB does not positioning well to customer's mind quickly, another products like Wibro, IPTV, or HSPDA could replace it before it even spreads out. Therefore, positioning strategy is critical for success of DMB product. To make correct positioning strategy, one needs to understand how consumer interprets DMB and how consumer's interpretation can be changed via communication strategy. In this study, we try to investigate how consumer perceives a new product, like DMB and how AD strategy change consumer's perception. More specifically, the paper segment consumers into sub-groups based on their DMB perceptions and compare their characteristics in order to understand how they perceive DMB. And, expose them different printed ADs that have messages guiding consumer think DMB in specific ways, either cellular phone or personal TV. Research Question 1: Segment consumers according to perceptions about DMB and compare characteristics of segmentations. Research Question 2: Compare perceptions about DMB after AD that induces categorization of DMB in direction for each segment. If one understand and predict a direction in which consumer perceive a new product, firm can select target customers easily. We segment consumers according to their perception and analyze characteristics in order to find some variables that can influence perceptions, like prior experience, usage, or habit. And then, marketing people can use this variables to identify target customers and predict their perceptions. If one knows how customer's perception is changed via AD message, communication strategy could be constructed properly. Specially, information from segmented customers helps to develop efficient AD strategy for segment who has prior perception. Research framework consists of two measurements and one treatment, O1 X O2. First observation is for collecting information about consumer's perception and their characteristics. Based on first observation, the paper segment consumers into two groups, one group perceives DMB similar to Cellular phone and the other group perceives DMB similar to TV. And compare characteristics of two segments in order to find reason why they perceive DMB differently. Next, we expose two kinds of AD to subjects. One AD describes DMB as Cellular phone and the other Ad describes DMB as personal TV. When two ADs are exposed to subjects, consumers don't know their prior perception of DMB, in other words, which subject belongs 'similar-to-Cellular phone' segment or 'similar-to-TV' segment? However, we analyze the AD's effect differently for each segment. In research design, final observation is for investigating AD effect. Perception before AD is compared with perception after AD. Comparisons are made for each segment and for each AD. For the segment who perceives DMB similar to TV, AD that describes DMB as cellular phone could change the prior perception. And AD that describes DMB as personal TV, could enforce the prior perception. For data collection, subjects are selected from undergraduate students because they have basic knowledge about most digital equipments and have open attitude about a new product and media. Total number of subjects is 240. In order to measure perception about DMB, we use indirect measurement, comparison with other similar digital products. To select similar digital products, we pre-survey students and then finally select PDA, Car-TV, Cellular Phone, MP3 player, TV, and PSP. Quasi experiment is done at several classes under instructor's allowance. After brief introduction, prior knowledge, awareness, and usage about DMB as well as other digital instruments is asked and their similarities and perceived characteristics are measured. And then, two kinds of manipulated color-printed AD are distributed and similarities and perceived characteristics for DMB are re-measured. Finally purchase intension, AD attitude, manipulation check, and demographic variables are asked. Subjects are given small gift for participation. Stimuli are color-printed advertising. Their actual size is A4 and made after several pre-test from AD professionals and students. As results, consumers are segmented into two subgroups based on their perceptions of DMB. Similarity measure between DMB and cellular phone and similarity measure between DMB and TV are used to classify consumers. If subject whose first measure is less than the second measure, she is classified into segment A and segment A is characterized as they perceive DMB like TV. Otherwise, they are classified as segment B, who perceives DMB like cellular phone. Discriminant analysis on these groups with their characteristics of usage and attitude shows that Segment A knows much about DMB and uses a lot of digital instrument. Segment B, who thinks DMB as cellular phone doesn't know well about DMB and not familiar with other digital instruments. So, consumers with higher knowledge perceive DMB similar to TV because launching DMB advertising lead consumer think DMB as TV. Consumers with less interest on digital products don't know well about DMB AD and then think DMB as cellular phone. In order to investigate perceptions of DMB as well as other digital instruments, we apply Proxscal analysis, Multidimensional Scaling technique at SPSS statistical package. At first step, subjects are presented 21 pairs of 7 digital instruments and evaluate similarity judgments on 7 point scale. And for each segment, their similarity judgments are averaged and similarity matrix is made. Secondly, Proxscal analysis of segment A and B are done. At third stage, get similarity judgment between DMB and other digital instruments after AD exposure. Lastly, similarity judgments of group A-1, A-2, B-1, and B-2 are named as 'after DMB' and put them into matrix made at the first stage. Then apply Proxscal analysis on these matrixes and check the positional difference of DMB and after DMB. The results show that map of segment A, who perceives DMB similar as TV, shows that DMB position closer to TV than to Cellular phone as expected. Map of segment B, who perceive DMB similar as cellular phone shows that DMB position closer to Cellular phone than to TV as expected. Stress value and R-square is acceptable. And, change results after stimuli, manipulated Advertising show that AD makes DMB perception bent toward Cellular phone when Cellular phone-like AD is exposed, and that DMB positioning move towards Car-TV which is more personalized one when TV-like AD is exposed. It is true for both segment, A and B, consistently. Furthermore, the paper apply correspondence analysis to the same data and find almost the same results. The paper answers two main research questions. The first one is that perception about a new product is made mainly from prior experience. And the second one is that AD is effective in changing and enforcing perception. In addition to above, we extend perception change to purchase intention. Purchase intention is high when AD enforces original perception. AD that shows DMB like TV makes worst intention. This paper has limitations and issues to be pursed in near future. Methodologically, current methodology can't provide statistical test on the perceptual change, since classical MDS models, like Proxscal and correspondence analysis are not probability models. So, a new probability MDS model for testing hypothesis about configuration needs to be developed. Next, advertising message needs to be developed more rigorously from theoretical and managerial perspective. Also experimental procedure could be improved for more realistic data collection. For example, web-based experiment and real product stimuli and multimedia presentation could be employed. Or, one can display products together in simulated shop. In addition, demand and social desirability threats of internal validity could influence on the results. In order to handle the threats, results of the model-intended advertising and other "pseudo" advertising could be compared. Furthermore, one can try various level of innovativeness in order to check whether it make any different results (cf. Moon 2006). In addition, if one can create hypothetical product that is really innovative and new for research, it helps to make a vacant impression status and then to study how to form impression in more rigorous way.

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유통업 IMC 기획모델의 전략적 활용에 관한 연구 (A Study on the Strategic Use of an IMC Planning Model for the Distribution Industry)

  • 모선종;송인암
    • 마케팅과학연구
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    • 제18권2호
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    • pp.113-145
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    • 2008
  • 점점 치열해지는 유통업의 경쟁환경 속에서 유통업의 마케팅 효율성 제고를 위해 유통업 IMC 기획모델에 대한 연구와 이 모델의 전략적 활용에 대한 연구가 필요하다. 유통업 IMC 기획모델은 선행연구를 통해 IMC 목표수립, 상황분석(고객분석, 경쟁분석, 자사분석), 고객 데이터분석, 접촉관리, 예산수립, IMC 전략개발, IMC 믹스와 IMC 실행, 평가시스템, 피드백 단계로 구분하여 설정하였다. 유통업 IMC 기획모델의 전략적 활용을 위해서 연구모형을 설정하여 IMC 활동(광고, 판촉, DM, PR, 인적판매, 인터넷, 모바일, VMD, 구전)과 IMC 태도의 관계, IMC 태도와 브랜드 충성도의 관계, IMC 태도와 재구매 의도의 관계, 브랜드 충성도와 재구매 의도의 관계에 대한 가설 검증을 하였다. 가설 검증 결과 IMC 활동은 인터넷을 제외하고 IMC 태도에 유의한 영향을 미치고 그 유의 수준의 차이를 볼 때 IMC 믹스 전략 전개에 있어 체계적인 접근이 필요한 것을 알 수 있다. 또한 IMC 활동이 향후 유통기업의 마케팅 방향에 대한 주요한 변수임을 알 수 있다. 이는 브랜드 충성도와 재구매 의도 관계가 매우 유의한 결과로 나타난 점과 함께 고려해야 한다. 결론적으로 유통업의 IMC 수단들의 통합적이고 일관된 활동이 브랜드 충성도와 재구매 의도에 미치는 영향력이 매우 큰 것으로 나타났다.

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거리쇼핑용 보행자 네비게이션의 비즈니스 모델 개발 (Business Method Developing a "Walking" Navigator for Street Shoppers)

  • 이종덕;황기연
    • 대한교통학회지
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    • 제26권3호
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    • pp.129-141
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    • 2008
  • 최근 포터블 네비게이션 시장은 전년도 대비 95%이상의 성장세를 보이고 있다. 본 연구에서는 포터블 네비게이션 중에서도 보행자 네비게이션에 중점을 두고 거리쇼핑용 보행자 네비게이션의 비즈니스 모델 개발을 목표로 하고 있다. 이를 위한 선행연구로 거리쇼핑용 보행자 네비게이션을 개발하였고, 본 연구에서는 선행연구에서 개발된 거리쇼핑용 보행자 네비게이션의 비즈니스 모델을 개발함으로서 보행자 네비게이션의 활성화를 목표로 하고 있다. 본 연구에서 제안하는 거리쇼핑용 보행자 네비게이션의 비즈니스 모델은 거리쇼핑용 보행자 네비게이터로서 제안된 워나비 쇼나비를 구조적으로 분석하여 각 구조별로 제안될 수 있는 비즈니스 모델을 제안하고 이와 함께 워나비 쇼나비 시스템 전체의 비즈니스 모델을 통합형으로 제안하고자 한다. 이러한 워나비 쇼나비 비즈니스 모델의 제안은 보행자용 네비게이터의 활성화를 위한 하나의 방안임과 동시에 궁극적으로는 현재의 시장경제 체제하에서 완전경쟁시장으로의 전환을 목표로 한다.

창원시 소재 한정식업소에서 제공되는 1인분 제공량과 섭취량 실태조사 (Survey on Nutrients of Served and Consumed Foods in Korean Restaurants in Changwon)

  • 이경혜;변정순
    • 대한영양사협회학술지
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    • 제11권2호
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    • pp.147-158
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    • 2005
  • The objectives of this study were to conduct preliminary research to investigate full course meals in Korean style restaurants in order: i) to analyze the nutrient contents of full course meals per servings, and ⅱ) by analyzing the above, to examine the amount and the quality of the foods served in the full course meals by Korean style restaurants in Changwon. A total of 20 restaurants in Changwon participated in this study, and two investigators visited there, consumed and investigated it. A key finding was that restaurant patrons tended to overconsume nutrients as compared to the Korean Recommended Daily Allowance(RDA), and restaurants generated large amounts of food wastes due to the excess food served. Other findings were as follows: 1) 1,821.2Kcal were served, 1,052.6Kcal were consumed and 768.6Kcal which is equivalent to 1/3RDA were thrown away on average. 2) The average carbohydrate:protein:fat(CPF) ratio of caloric nutrients was 42:27:31. 3) The correlation between the consumed and unconsumed calories was r=0.661 and the correlation between served and unconsumed calories was r=0.819. Both consumed and unconsumed calories were closely related to the served calories. 4) The result of the research showed that mean INQ in most nutrients was higher than 1.0, especially INQ in unconsumed food is mostly higher than INQ in provided and consumed food. 5) The unconsumed food and the meal prices were closely correlated in terms of price loss. These findings indicate the Korean style full course meals consisted of a high-protein, high-fat and high-caloric intake, which is similar to a westernized caloric nutrient pattern. They should also be strongly encouraged to play an active role in improving their customers’ nutritional status, as well as reducing the restaurants wastage of food. Lastly, further research should be conducted to improve the quality of the menus in Korean restaurants.

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인터넷 쇼핑몰을 위한 AISAS 모델 기반의 RSS 마케팅 활용방안에 관한 연구 (Applying RSS Marketing on Internet Shopping Malls Based on AISAS Model)

  • 채혁기;박상언;강주영
    • 한국전자거래학회지
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    • 제13권3호
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    • pp.21-49
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    • 2008
  • 인터넷 쇼핑몰은 인터넷 기술에 대한 의존도가 다른 분야에 비해 크며, 대부분의 구매 관련 활동이 인터넷이라는 공간에서 일어난다는 점에서 정교한 마케팅 모델이 반드시 필요한 분야이다. 웹 2.0을 대표하는 기술들 중 하나인 RSS는 웹 브라우저를 통하지 않고 다양한 콘텐츠를 배포하기 위한 체계로서, 이미 뉴스와 블로그 등에서 활발히 사용되고 있으며 마케팅에서도 그 활용도가 클 것으로 기대된다. AISAS 모델은 기존의 AIDMA 모델이 검색과 공유를 중요시하는 최근 소비자들의 요구를 수용하지 못하는 것을 보완하기 위해 제안되었다. 본 연구에서는 AISAS 모델을 기반으로 하여 인터넷 쇼핑몰에 적합한 RSS 활용 마케팅 모델을 제안하고 그 프로토타입을 구현하였다. 이를 통해 인터넷 쇼핑몰이 AISAS의 각 단계에서 소비자에게 필요한 서비스를 빠뜨리지 않고 제공하며, 각 단계의 서비스 요소들 간의 유기적 결합을 통해 통합된 서비스를 고객에게 제공하도록 지원하고자 한다. RSS는 변화된 인터넷 환경에서 검색과 공유를 지원하는데 많은 장점을 갖고 있으며 이를 기반으로 본 연구의 마케팅 모델을 설계하였다.

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