• Title/Summary/Keyword: Contact Impact

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Classification of Service Quality for HMR unmanned store business (HMR 무인매장 서비스 품질 분류에 관한 연구)

  • Jong Won Lee
    • Journal of Service Research and Studies
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    • v.13 no.2
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    • pp.41-61
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    • 2023
  • The universal form of life in the era of the 4th industrial revolution can probably be summarized as the keyword "non-face-to-face". In particular, in terms of consumption activities, face-to-face contact is gradually changing to a system that minimizes, and offline stores are rapidly changing to non-contact services through kiosks and robots. The social structure is also changing with the passage of time, and most fundamentally, our dietary consumption patterns are changing. In particular, the increase in single-person households and the aging population are having a great impact on changes in the food service industry, which is closely related to dietary life. The HMR (Home Meal Replacement) market has grown significantly as the labor of cooking at home has decreased and the use of substitute foods has increased. As the size of the market has grown, the types of businesses that provide products have also diversified. The development of technology, non-face-to-face culture, and corporate management efficiency are intertwined, and unmanned stores are spreading recently. In this study, service quality attributes of HMR unmanned stores, where competition is gradually intensifying, are classified, and service quality classification using the Kano model and Timko's customer satisfaction coefficient are calculated to provide implications for service management based on customer satisfaction. As a result of the analysis, 'products with short cooking time' and 'variety of products (menu)' were classified as attractive qualities, and 'cleanliness inside/outside of the store' and 'products at reasonable prices' were classified as unified quality. In addition, 'convenience of self-checkout process' was classified as a natural quality, and 'convenience of in-store passage' was classified as an indifferent quality. Furthermore, when the service factor was satisfied within the HMR unmanned store, the factor with the highest satisfaction coefficient was 'product (menu) variety', and the factor with the highest dissatisfaction factor was 'convenience of self-checkout process'. Through the results of this study, it is intended to derive priorities in service quality management of HMR unmanned stores and provide strategic implications for related businesses.

The effect of tunnel ovality on the dynamic behavior of segment lining (Ovality가 세그먼트 라이닝의 동적 거동 특성에 미치는 영향)

  • Gyeong-Ju Yi;Ki-Il Song
    • Journal of Korean Tunnelling and Underground Space Association
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    • v.25 no.6
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    • pp.423-446
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    • 2023
  • Shield TBM tunnel linings are segmented into segments and rings. This study investigates the response characteristics of the stress and displacement of the segment lining under seismic waves through modeling that considers the interface behavior between segments by applying a shell interface element to the contact surface between segments and rings. And there is no management criteria for ovaling deformation of segment linings in Korea. So, this study the ovality criteria and meaning of segment lining. The results of study showed that the distribution patterns of stress and displacement under seismic waves were similar between continuous linings and segment linings. However, the maximum values of stress and displacement showed differences from segment linings. The stress distribution of the continuous lining modeled as a shell type has a stress distribution that has continuity in the 3D cylindrical shape, but the segment lining is concentrated outside the segment, and the largest stress occurs at the location where the contact surface between the segment and the ring is concentrated. This intermittent and localized stress distribution shows an increasing as the ovality of the lining increases at seismic waves. The ovality at which the increase in stress distribution begins to show irregularity and localization is about 150‰. Ovality of 150‰ is an unrealistic value that cannot represent actual lining deformation. Therefore, the ovality of the segment lining increase with depth, but it does not have a significant impact on the stability caused by seismic load.

Evaluation of Interfacial and Mechanical Properties of GF/p-DCPD Composites with Different Sizing Agents (사이징제에 따른 유리섬유/폴리디사이클로펜타디엔 복합재료의 계면물성 및 기계적 물성 평가)

  • Kim, Jong-Hyun;Kwon, Dong-Jun;Shin, Pyeong-Su;Park, Ha-Seung;Baek, Yeong-Min;Park, Joung-Man
    • Composites Research
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    • v.31 no.2
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    • pp.57-62
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    • 2018
  • Interfacial and mechanical properties of neat and two sizing agents coated glass fiber (GF)/polydicyclopentadiene (p-DCPD) composites were evaluated at room and low temperatures, $25^{\circ}C$ and $-20^{\circ}C$. Sizing agents of GFs were extracted using acetone and compared via FT-IR. Surface energy and work of adhesion between GFs and p-DCPD were calculated by dynamic contact angle measurement. Mechanical properties of different GFs were determined using single fiber tensile test and interfacial properties of single GF reinforced DCPD strip were determined using cyclic loading tensile test. Mechanical properties of GFs/p-DCPD composites at room and low temperatures were determined using tensile, compressive, and Izod impact tests. Interfacial and mechanical properties were different with sizing agents of GFs and the optimized condition of sizing agent was found.

Biomechanical Evaluation of Trekking Shoes using 3D Bootie Method as Mimics Barefoot Form (맨발 구조를 모사한 3D Bootie 공법을 적용시킨 트레킹화의 생체역학적 특성 평가)

  • Yoo, Chan-Il;Jeon, Keun-Hwan;Won, Yonggwan;Kim, Jung-Ja
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.7
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    • pp.4689-4696
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    • 2015
  • The purpose of this study was to evaluate biomechanical characteristics of trekking shoes using 3D Bootie method as mimics barefoot form of F Co. that provides the best comfort and plantar pressure dispersion. The control group is normal trekking shoes of M Co. and K Co.. 13 healthy males measured the foot pressure, EMG and GRF. Collected data was analyzed using One-way ANOVA in order to investigate the effects of each trekking shoes. The results are as follows: Trekking shoe of F Co. was significantly wider in contact area than others at MF and significantly lower in maximum force, peak pressure than others at RF. In the case of muscle activity, acted in the same way as the effect of barefoot walking. In the case of GRF, effectively absorbed the impact force, so it is possible to efficient walking. As a result of the analysis, trekking shoe using of 3D Bootie method of F Co. can be efficient walking by reducing the load of foot during walking.

THE ONSET OF ANKYLOSIS FOLLOWING INTRUSIVE LUXATION INJURIES (외상성 intrusion 치아의 교정적 견인시기에 관한 실험적 연구)

  • Chung, Kyu-Rhim;Turley, Patrick-K.
    • The korean journal of orthodontics
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    • v.21 no.2 s.34
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    • pp.259-272
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    • 1991
  • Orthodontic traction has been suggested as the treatment of choice for intrusive luxation injuries. Prior research has shown orthodontic forces to be ineffective in the presence of ankylosis or in cases with zero mobility following the injury. If orthodontic traction is to be effective, it must be initiated prior to the onset of ankylosis. The purpose of this study was to describe the effects of intrusive luxation at various times following the injury, and to determine the time of the onset of ankylosis, and to examine what effect immediate partial luxation has on the onset of ankylosis. Eight young mongrel dogs were utilized for this study. Intrusive luxation was produced with an axial impact using a gravity hammer and a specially designed holding device on 4 teeth (2 max. and 2 man. first premolars) in each dog. The teeth were intruded approximately 3-4mm in an axial direction. One maxillary and one mandibular premolars were partially luxated with the other two teeth being untouched. Pre and posttrauma tooth position was documented with plaster models and radiographs taken with an individualized X-ray jig. Dogs were sacrificed immediately following the injury and at 1, 2, 4, 7, 10, 14 and 21 days respectively. Tetracycline was administered as a vital bone marker 24 hours before sacrifice. Block sections of the tooth and alveolus were prepared for decalcified and non decalcified histologic sections. The effects of traumatic intrusion were analyzed by means of model casts, radiographs, tetracycline bone marking and histologic preparations. The results obtained were as follows: 1. The animal sacrificed immediately following the injury displayed alveolar fractures, torn periodontal ligaments, and areas of direct tooth-bone contact. 2. The odontoblastic layer of the pulp was disorganized as early as 24 hours after the injury. 3. Bony remodeling was noted at 4 days along with active surface resorption. 4. Ankylosis was first seen 7 days after the injury. 5. Osteogenesis in the dentin (thick tetracycline bands) was observed 7 days after the injury. 6. There was no progressive root resorption and ankylosis where the periodontal ligament has been healed. 7. The Luxated group showed significantly more root resolution and ankylosis than the Nonluxated group with increased observation periods. The results suggest that ankylosis may occur within the first week following the injury, and hence orthodontic traction should be initiated as soon after the injury as possible.

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Effect of Gravel Size on Shear Behavior of Sand with Dispersed Gravels (모래 지반 내에 포함된 자갈의 크기가 전단거동에 미치는 영향)

  • Park, Sung-Sik;Kim, Young-Su
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.31 no.1C
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    • pp.39-51
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    • 2011
  • A large number of small particles may surround large gravels which are non-contact and dispersed within the ground. The strength of such soil may be influenced by the mechanical properties of a few coarse gravels. A specimen or gravel size can impact the shear characteristics of sand with dispersed gravels. In this study, the size of gravel and specimen varies and its effect on shear characteristics of a granular soil was evaluated. Five sizes of gravels with 7, 12, 15, 18, and 22 mm were used repeatedly and inserted in the middle of each compacted layer. A specimen consists of five or ten equal layers depending on gravel size, which is 5 cm or 10 cm in diameter and 10 cm or 20 cm in height. An embedded gravel ratio by weight is 3% and constant for all cases with gravel. After consolidation, a series of undrained triaxial compression tests under three confining pressures was performed on sand with dispersed gravels. The maximum deviator stress of a specimen with 10 cm in diameter was at average 30% higher than that with 5 cm in diameter and increased up to 90% for a specimen with gravel. When a gravel size of 7 and 12 mm used, the maximum deviator stress of a specimen with 10 cm in diameter was higher than that of one without gravel, whereas the maximum deviator stress of a specimen with 5 cm was higher or lower than that without gravel. The gravel size and specimen diameter influenced the undrained behavior of sand. The maximum deviator stress of a specimen with gravel either increased or decreased compared to that without gravel, depending on the ratio of gravel size to specimen diameter, 1/5.

A Study on the Influence of Management Performance on Human Solidarity of CEOs in Daejeon Area (대전지역 최고 경영자의 인적결속이 경영성과에 미치는 영향연구)

  • Lee, Yoon-koo;Hyun, Byung-hwan
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.10
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    • pp.183-193
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    • 2018
  • The purpose of this study was to assess the implications for Daejeon's business management by analyzing the impact on the management performance of human solidarity among CEOs of small and medium venture companies in Daejeon. From 20th March to 20th May 2018, 212 questionnaires were collected from CEOs of small and medium-sized venture companies in Daejeon for this study and verified using the SPSS statistics Analysis Program. As a result, the study confirmed that the "work" and "school" connection factors have positive effects on securing government projects, improving business management, acquiring the necessary information for business growth, and securing competitiveness in 4th industrial revolution era. On the other hand, the "Region or Kin-group" connection factor does not affect the management performance. The following implications were derived fromthese studies on sustainable growth and development of business in Daejeon. First, it requires a higher level of the CEO solidarity. Second, efforts aimed at building mutual trust among CEOs in Daejeon are needed to develop close relationships and strong connections. Third, each operating association established in Daejeon needs to develop various programs for building relationships among CEOs and operate programs to increase the chances of contact.

Health Risk Behaviors Affecting the Process of Pregnancy (임신경과에 영향을 미치는 건강위험행위)

  • Park, Chai-Soon;Mun, Mi-Seon;Hong, Gin-Hee;Lee, Jeoung-Eun
    • Women's Health Nursing
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    • v.6 no.4
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    • pp.549-565
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    • 2000
  • Comprehensive review of the literature was conducted to determine 1) selected risk factors and its impact that affect pregnancy outcome such as smoking, alcohol consumption, and substance abuse 2) these factors can facilitate future strategies for health promotion and prevention for both pregnant women and fetus. Review of literature were extracted from searching MEDLINE(1966 - Oct. 2000). CINAHL (1982 - Oct. 2000) and the domestic literature. The following factors were identified: 1. The effects of risk behaviors on pregnancy. ${\cdot}$Maternal smoking was associated with the occurrence of premature or LBW delivery, fetal growth retardation, extremities defects, heart defects and sudden infant death syndrome. ${\cdot}$Maternal alcohol consumption was associated with spontaneous abortion, premature or LBW delivery, morphologic/neurologic problems, especially fetal alcohol syndrome. ${\cdot}$Heroin was associated with withdrawal after birth in which were born to heroine addicts for gestational age and lung maturation in animal studies. ${\cdot}$Cocaine was associated with spontaneous abortion, abruptio placenta and a poor response to environmental stimuli. ${\cdot}$So far, the effects of caffeine on pregnancy was controversial, but severe caffeine consumption was associated with premature or LBW delivery, spontaneous abortion, still birth and dystocia. 2. Intervention methods and its effects identified were as follows ${\cdot}$Conducted intervention for smoking, alcohol and drug consumption were single or combined. ${\cdot}$Intervention methods were counseling, phone contact, mailing, use of educational videotape, booklet, support person and alternatives such as nicotine patch. ${\cdot}$The interventions increased the rates of smoking cessation during pregnancy and awareness of the risk of drug consumption, and decreased amount of alcohol consumption. ${\cdot}$The intervention outcome found positive effect on birth weight and length. 3. Our recommendations were as follows ${\cdot}$The personal and social cognition should be enhanced through education and the mass media. ${\cdot}$It's necessary to educate and give information of preconceptional care, planned pregnancy and early prenatal care for optimal pregnancy outcome. ${\cdot}$It's necessary to develop comprehensive assessment tool which is reliable and valid on smoking, alcohol consumption and substance abuse to identify supportive or interventional program.

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Turnover intention of nurses that were cohort quarantined during the Middle East Respiratory Syndrome(MERS) outbreak (메르스 대유행 시 코호트 격리된 병원 간호사의 이직의도)

  • Jung, Heeja;Choi, Aelee;Lee, Gunjeong;Kim, Jiyoung;Jeong, Sunyoung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.3
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    • pp.175-184
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    • 2017
  • This study was conducted to identify factors influencing turnover intention of nurses that were cohort quarantined during the Middle East Respiratory Syndrome(MERS) outbreak. Subjects of this study were 267 nurses from three hospitals that came in direct or indirect contact with diagnosed MERS and suspected MERS patients and were group quarantined during the 2015 MERS breakout. The data were collected from October 1, 2015 through November 30, 2015. The collected data were evaluated based on descriptive statistics, t-tests, ANOVA and multivariate regression conducted using the SPSS/WIN 21.0 program. The factors influencing turnover intention were work experience and usual stress levels. While nurses tending to MERS patients had the highest stress levels (p<.001), different types of patient care during the MERS outbreak did not yield to a statistically significant turnover intention. Theresults of this study indicate that work experience and usual stress levels impact turnover intention of nurses and because the stress resulting from the MERS outbreak did not significantly affect the turnover intention, further human resource management is required to reduce the usual stress levels of nurses.

The Effects of functional foot orthotics on the balance according to Foot Shape (기능성 발보조기의 족부형태별 균형유지에 미치는 영향)

  • Chai, S.W.;Park, K.Y.;Kim, Y.S.
    • Journal of rehabilitation welfare engineering & assistive technology
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    • v.5 no.1
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    • pp.47-52
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    • 2011
  • The functional loot orthoses, when wearing shoes, are in the direct contact with bottom of foots to improve and recover the correctness of abnormal lower limb musculoskeletal imbalance and the primary role of foot and also, it can act to keep the balance and weight of body and support the weakened region, so that it is very helpful to keep body balance for the standing position. In this paper, it was researched that foot orthoses which is accommodable for the function of impact absorption including the gait stability affect on the balanced performances of body in according to the formation and the material of foot part. Taking into account the balanced performances by using the sway velocity, the estimation and comparison of the effects on the balanced performances by each formation and material for foot orthoses was evaluated into significant values(p<0.006) in only the eye-opening posture with Firm state, In this posture, the static process performed by each foot formation reveals in order of normal foot(p<0.010), flat foot(p<0.000) and hollow foot(p<0.003) and then, on the base of each formation of foot part, the result that analyze the effects of the materials of foot orthoses on the balance performance appeared showing that soft materials is more effective on the normal foot and, on the other hand, rigid materials is more effective in balancing on flat foot and hollow foot.