• Title/Summary/Keyword: Contact Impact

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The Impact of Airport Staff Communication Types and Nonverbal Communication Factors on Passenger Satisfaction after the Pandemic

  • Sunmi LEE
    • The Journal of Industrial Distribution & Business
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    • v.15 no.1
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    • pp.1-8
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    • 2024
  • Purpose: The purpose is to investigate the types of communication between aviation industry workers and passengers according to environmental changes following the COVID-19 pandemic. This study analyzes the impact of verbal and non-verbal communication styles of airport staff, especially those working at airline check-in counters, on passenger satisfaction. Research Design: The research design focuses on the impact of verbal communication styles and non-verbal communication factors of airline check-in counter staff, who represent the initial point of contact with passengers among airport staff, on passenger satisfaction. The survey period for sample collection was from July 1 to July 30, 2023, and the study was conducted targeting passengers boarding aircraft through Incheon Airport and Gimpo Airport. Result: First, it is important for airport staff to recognize all passengers, especially corporate customers, as corporate customers rather than simply as individuals boarding an airplane. Second, as the importance of non-verbal expressions increases due to the impact of COVID-19, physical and verbal responses are necessary. Third, it is important to check which language the passenger understands. Conclusions: Since communication through nonverbal expressions has become more important since COVID-19, airport employees need to recognize the importance of nonverbal communication. This awareness can serve as a foundation for building trust between airport staff and passengers.

Structural Analysis of High Precision Reflector Using Finite Element Analysis (유한요소해석법을 이용한 고정밀 반사경의 구조 해석)

  • Lee, Sang-Yong;Kim, Ghiseok;Kim, Geon-Hee;Lee, Young-Shin
    • Journal of the Korean Society for Nondestructive Testing
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    • v.33 no.2
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    • pp.154-159
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    • 2013
  • In this paper, the effect of bolt clamping force and form accuray of contact surface between mirror and mount on mirror surface was studied. Normally, mirror used in reflecting optical system was assembled with mount by bolts or adhesive. In this case, the tension caused by bolt clamping force or adhesive force may distort the mirror surface. Also, form accuracy error of the contact surface have a negative impact on wrenched mirror surface which assembled by bolts or adhesive. In this study, stress and distorted displacements on mirror surface were analyzed according to the different contact surface form accuracies and bolt clamping forces by using the finite element analysis method.

Effects of Participation in Contact Sports on Neurocognitive Scores and Dual-Task Walking in Retired Athletes (접촉스포츠 참여가 은퇴 선수의 신경인지 점수와 이중과제 보행에 미치는 영향)

  • Ha, Sunghe
    • Korean Journal of Applied Biomechanics
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    • v.30 no.3
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    • pp.265-273
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    • 2020
  • Objective: The aim of this study was to investigate the effect of participation in contact sports on neurocognitive scores, dual-task walking velocity, and cognitive costs in retired athletes. Method: Forty-four retired athletes (mean age = 26.4±5.5 yrs) and thirty-eight controls (mean age = 26.1±4.9 yrs) participated in this study. Neurocognitive score was collected using computerized neurocognitive testing using RehaCom. Gait velocity was collected one single task, four dual-tasks, and two multi-tasks using Optogait. Mann-Whitney U test was performed to compared differences in cognitive scores among groups. A mixed-design two-way ANOVA and Bonferroni posthoc test were used to assess the effect of group and walking tasks for each condition. Results: The auditory divided attention of neurocognitive score of retired athletes was higher than the control group (p < 0.05). No statistical differences were observed in the other neurocognitive scores between groups. The changes in walking velocity and cognitive costs according to the dual-task walking tests differed between the two groups (p < 0.05). Conclusion: Although participation in contact sports did not affect the neurocognitive results of retired athletes, it could be confirmed that the reduction in walking velocity and an increase in cognitive costs during dual-task walking. Rather than observing only neurocognitive scores as a single evaluation item for cognitive evaluation of retired athletes in relation to daily life, the application of the dual-task gait test may provide useful information.

Optimization of Base Plates and Contact Switches in Trunk Latches (트렁크 래치의 베이스 플레이트와 접촉스위치의 최적화)

  • Kim, Kyungnam;Noh, Yoojeong;Kim, Donghoon
    • Transactions of the Korean Society of Automotive Engineers
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    • v.22 no.3
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    • pp.97-104
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    • 2014
  • Automobile trunk latches enable trunks to be opened and closed by a latch mechanism, which can be selectively positioned between a locked condition and an open condition. To maintain structural and electronic performance of the trunk latch, the latch needs to endure impact load that occurs in its open and close motion, and a dynamic mechanism needs to be electronically controled by a contact switch connected with a small DC motor. A base plate, which is the most important component relating to the structural safety, commonly uses a high stiffness material SAPH440-P with high manufacturing cost. In this paper, through structural analysis and optimization, production cost is significantly reduced by replacing SAPH440-P used in some region of the base plate with engineering plastic PBT GF 20%. The optimized contact switch reduces difference between distributed pressures of its two legs, which leads to improve the electronic performance of the trunk latch.

Structural and Associational Solidarity Between Adult Children and Older Parents: Impact on Older Parents' Cognitive Functioning (성인자녀-부모관계와 부모의 인지기능: 구조적·연계적 결속을 중심으로)

  • Choi, Heejeong;Min, Joohong
    • Journal of Families and Better Life
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    • v.33 no.4
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    • pp.105-118
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    • 2015
  • This study examined whether structural (coresidence, proximity) and associational (frequency of face-to-face contact, frequency of contact via phone, email or letter) solidarity between adult children and older parents may influence older parents' cognitive functioning. Adult children may help delay older parents' cognitive decline by promoting healthier lifestyle, engaging parents in complex everyday problem solving, and providing emotional support. The data consisted of men and women 65+ at Wave 1 who had at least one child 20+ and participated in at least two waves of the Korean Longitudinal Study of Ageing (KLoSA, N=3,961). Cognitive functioning was measured with the Korean version of the Mini Mental State Examination. Fixed effects models were estimated using the xtreg procedure in STATA. Findings suggest that increases in proximity with at least one adult child may lead to enhanced cognitive functioning among older parents. Neither transitioning to coresidence with at least one adult child nor increases in frequency of contact with at least one non-resident adult child was associated with changes in older parents' cognitive functioning. With older parents' increasing preference for living close by, but not necessarily living with adult children, greater proximity may provide more opportunities for reciprocal support exchanges between the two generations, leading to better cognitive functioning of older parents.

Evaluation of freezing and thawing damage of concrete using a nonlinear ultrasonic method

  • Yim, Hong Jae;Park, Sun-Jong;Kim, Jae Hong;Kwak, Hyo-Gyong
    • Smart Structures and Systems
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    • v.17 no.1
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    • pp.45-58
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    • 2016
  • Freezing and thawing cycles induce deterioration and strength degradation of concrete structures. This study presumes that a large quantity of contact-type defects develop due to the freezing and thawing cycles of concrete and evaluates the degree of defects based on a nonlinearity parameter. The nonlinearity parameter was obtained by an impact-modulation technique, one of the nonlinear ultrasonic methods. It is then used as an indicator of the degree of contact-type defects. Five types of damaged samples were fabricated according to different freezing and thawing cycles, and the occurrence of opening or cracks on a micro-scale was visually verified via scanning electron microscopy. Dynamic modulus and wave velocity were also measured for a sensitivity comparison with the obtained nonlinearity parameter. The possibility of evaluating strength degradation was also investigated based on a simple correlation of the experimental results.

Nature and Changes of Southeast Asian Maritime Trade in 15-16 Century: Focused on Portuguese Contact and Influences (15-16세기 동남아 해상무역의 특성과 변화: 포르투갈의 진출과 영향을 중심으로)

  • Kim, Dong-Yeob
    • The Southeast Asian review
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    • v.21 no.2
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    • pp.1-41
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    • 2011
  • Southeast Asia developed maritime trade from the early period due to the suitable physical and cultural conditions. The land consists of peninsular and archipelago, and located at the junction of the two monsoons in South China Sea and India Ocean. The people inherit cultural openness to receive outer influences positively. When Portuguese came to Southeast Asia in 16th century, the region had already enjoyed certain level of commercial development and sociocultural dynamics through the long time experience of interactions with outer world. The Portuguese contact to Southeast Asia was more of participation and assimilation than of conquest and rule experienced in South America. It was due to the higher level of spiritual and material civilization existed in Southeast Asia. Portuguese brought several new elements into Southeast Asia such as colonization and new weapons, Cartaz system and commercial monopoly, and Catholic mission and Casado policy. These new elements, however, did not impact much on the existing Maritime trade that played an important role to change the sociocultural structure of Southeast Asia. Even though Portuguese contact itself did not make significant differences in Southeast Asia, it was meaningful in a sense that it opened a path and left a model case for the more powerful Europeans who came soon after her.

Transient loss analysis of non-insulation high temperature superconducting coil using the field-based data profiling method

  • Hoon Jung;Yoon Seok Chae;June Hee Han;Ji Hyung Kim;Seung Hoon Lee;Ho Chan Kim;Young Soo Yoon;Ho Min Kim
    • Progress in Superconductivity and Cryogenics
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    • v.25 no.3
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    • pp.38-42
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    • 2023
  • The evaluation of no-insulation (NI) high-temperature superconducting (HTS) typically uses the lumped equivalent circuit (LEC) model. Constant parameters in the NI HTS LEC model accurately predict voltage and central magnetic field at currents below the critical current. However, it is difficult to find constant circuit parameters that simultaneously satisfy the measured voltage and magnetic field under overcurrent conditions. Recent research highlights changes in contact resistance during transient conditions, which may impact power loss estimation in NI HTS coils. Therefore, we confirm the influence of contact resistance changes on loss calculation in the transient state for NI HTS coil. To achieve this, we introduce a measurement data analysis method based on the LEC model and compare it with the LEC model using constant circuit parameters.

A Study on Non-Contact Vocal Instruction (비대면 가창 수업 방법 고찰)

  • Lim, Ji-Hyun;Min, Kyung-Won
    • Journal of Korea Entertainment Industry Association
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    • v.15 no.1
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    • pp.27-38
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    • 2021
  • Non-Contact society has arrived due to social distinctions by COVID 19 pandemic. The arrival of the era of non-contact is having a profound impact on educational activities as well as on our social and economic lives. In response to the pandemic situation universities and all other educational institutions have implemented non-contact online classes. In particular arts physical educations and other practical classes are experiencing many difficulties due to the limited environment caused by social distancing from COVID 19 pandemic. Vocal classes are undergoing a transition mainly from 1:1 individual face-to-face lessons or group teaching methods to the non-contact era of online teaching or lesson methods. It is necessary to look at the direction of non-face-to-face practical classes in preparation for accelerated educational innovation. Edu-tech, which innovates technology in the wake of the age of non-contact after COVID 19 pandemic is expected to begin in earnest at school sites in Korea which have remained in the traditional way of education. The purpose of this study is to effectively non-contact vocal instructional methods by cogitating the current state of higher practical education and vocal classes in Korea. In addition, This study conducted two components of satisfied instructions such as 'Priorlearning of monitoring of recorded singing', and 'Immediate analyzing of various vocal contents and supplementary lessons of music theory' with a research on the peos and cons of non-face-to-face vocal class. Over a period of time, The effective non-contact of vocal instructional methods is in need to supplement non-face-to-face vocal class problems and further research and system construction with non-face-to-face vocal class's pros and cons to construct high-quality lecture contents is warranted.

Analysis of Flaking Strength by Rolling Friction of ADI (구상흑연주철의 구름마찰에 대한 강도해석)

  • Lee, Han-Young
    • Journal of Korea Foundry Society
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    • v.14 no.3
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    • pp.267-273
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    • 1994
  • The structure of austempered ductile cast iron, called ADI, consists of graphite, retained austenite, and bainite. The bainite component of them is considered a useful structure for exriting materials for roll of rolling mill. Therefore, the ADI can be considered applicable to material for rolling contact element. The diverse tests, such as rolling contact friction test, impact test, and X-ray reflection test, were carried out to investigate the possibility of it`s application. The result of this study showed that the expected fact was confirmed. The specimen showed that the best performance had the structure of the low bainite containing the stable retained austenite of about 20%.

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