• 제목/요약/키워드: Consumers Satisfaction

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MP3 기능 스마트 재킷의 상용화 모형 개발 (The Development of Smart Jacket Incorporating MP3 functionality for Commercial Use)

  • 조현승;김진형;박선민;유재훈;이주현
    • 감성과학
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    • 제9권4호
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    • pp.377-383
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    • 2006
  • 본 연구는 섬유 소재에 IT기술을 적용하는 디지털 의류 제품 중 하나로 여성 재킷에 MP3기능을 내장시켜 상용화 할 수 있는 디자인 모형을 개발하는 것이다. 이를 위하여 선행 연구 고찰 및 5가지 MP3 기능 스마트 의류 초기 모형의 착의 평가 및 사용성 평가 결과를 반영하여, MP3 입력장치 및 모듈의 위치, 이어폰선과 신호선의 경로 등을 최적화하고 직물 기반의 신호선과 입력 장치를 이용함으로써 사용자 중심의 인터페이스와 사용성 및 동적 착용성을 갖춘 MP3 기능 스마트 재킷의 상용화 모형을 개발하였다. 이는 10대 후반부터 20대 초반까지의 여성복 시장을 겨냥한 것으로 최근의 패션 트렌드와 소비자의 감성적 만족도 그리고 디지털 의류 제품으로서의 가치를 고려해 볼 때 상품적 효용이 매우 높을 것으로 예측된다.

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패션 명품(名品) 복제품(複製品)의 구매행동(購買行動)에 관(關)한 질적(質的) 연구(硏究) (A Qualitative Study on the Purchase Behavior for the Counterfeit of Fashion Luxury Brands)

  • 김일
    • 패션비즈니스
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    • 제8권5호
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    • pp.41-59
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    • 2004
  • The purpose of this study is to analyze consumers' purchase behavior for the counterfeits of fashion luxury brands. The research method of the study used a naturalistic approach. The first participant observation was carried out in the internet sites in order to collect the data on the purchase behavior for counterfeits; and the second participant observation was applied in the Dongdaemun shopping mall, Namdaemun shopping mall and Itaewon shopping mall; finally 6 informants were selected and then an interview was held with them. The results of the study are as follows; 1. The reasons for the first purchase of counterfeits are variously shown according to life stages, and the repetitive purchase behavior is influenced by the degree of satisfaction for the first purchase. The information collection for counterfeits is widely made through various media, and especially the information collection is active and positive in the case of planned purchase but it is passive and negative in the case of unplanned purchase. 2. The most important criteria in purchasing counterfeits is the degree of similarity with luxury brands and other criteria include price, design, utility etc. The majority of purchase items is not clothing but miscellaneous goods which are more similar in terms of design and quality. The purchase of counterfeits is made by impulse purchase but the purchase of luxury brands is made by planned purchase. 3. The rationalization mechanism for the purchase of counterfeits is observed in all informants, which is a sort of defence mechanism for avoiding a guilty conscience to buy illegal goods.

건강식생활 유형 및 건강증진 동기가 힐링체험 욕구에 미치는 영향 (Effects of Health Diet Lifestyle and Health Improvement Motivation on the Healing-Experience Demand)

  • 이상민;윤지영;정희선
    • 한국식품조리과학회지
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    • 제31권4호
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    • pp.413-422
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    • 2015
  • The purpose of this study was to examine the effects of a lifestyle consisting of a health oriented diet and personal motivation toward health improvement on an individual's desire to participate in condolence or "healing" -workshops and programs. In order to examine the influence of the "health diet" and motivation, the "health diet" lifestyle was classified into nutrition pursuit factors, psychological factors, food safety factors, and health conscious consumption factors. Personal motivation was categorized into perceived benefits, environmental factors and the individual's desire for happiness. Empirical analysis showed that nutrition pursuit factors had an impact on perceived benefits and the desire for happiness. Psychological aspect factors had a significant influence on perceived benefits, environmental factors and the desire for happiness. However, food safety factors and health conscious consumption factors did not have an effect on individual motivation to improve health. Regarding personal motivation toward health improvement on the desire for "healing", perceived benefits and environmental factors had significant influence. However, the individual's desire for happiness did not influence the demand for "healing". Regarding the effect of a "health diet" on the desire for "healing", only the psychological aspects of a "health diet" had any significant effects on the desire for "healing". The results from this study can help local organizations or service companies that provide "healing" programs with developing effective marketing strategies that could lead to greater customer satisfaction. Especially, the significant influence of psychological aspects of a "health diet" on the demand for "healing" is noteworthy in that this could play a key role in establishing a more effective marketing strategy to attract increasing numbers of consumers using health conscious diets.

탄소섬유를 사용한 발열양말의 쾌적성 연구(제1보) - 키토산섬유와 SUS섬유의 양말 소재의 주관적 감각 및 감성에 관한 연구 - (A Study on the Comfort Properties of Carbon Heated Socks (I) - A Study on the Subjective Sensitivity and Emotional Sensibility of Chitosan/SUS Fiber Socks Fabrics-)

  • 이지은;권영아
    • 한국의류산업학회지
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    • 제12권1호
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    • pp.103-108
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    • 2010
  • The purpose of this study was to analyze the effect of fiber contents of socks fabric on the subjective sensitivity and emotional sensibility of consumers. We investigated the relationship of subjective sensitivity and sensibility according to fiber contents and color value of socks. We made five plain knit fabrics as specimens, with a combination of chitosan/SUS fiber contents and three value levels of grayish color. The subjects were 15 males and 54 females in the twenties. The data analysis was conducted with Pearson's correlation analysis, ANOVA, Duncan multiple range test, and regression analysis. The major finds were as follows: A factor analysis showed that subjective sensitivity was classified into five factors (bulky, surface-rough, elastic, attention, and variety) and emotional sensibility was into four factors (salience, stability, luxury, and activity). There were significant correlation between the subjective sensitivity and emotional sensibility. The subjective sensitivities of 'surface-rough' and 'elastic' were significantly influenced by fiber contents. The sensibilities of 'salience' and 'luxury' were significantly influenced by fiber contents. Where as the 'salience' and 'roughness' were significant influenced by color value level. According to sex, there were significantly difference in 'bulky', 'elastic' and 'salience'. As a result of the regression analysis, preference, consuming desire and satisfaction appears to be closely related with all subjective sensitivity and sensibility.

안동지역 축제의상 개발에 관한 연구 (The Development of Local Festival Costumes in Andong)

  • 김희숙
    • 한국의류산업학회지
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    • 제19권1호
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    • pp.1-10
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    • 2017
  • The purpose of this research is to industrialize and to localize traditional culture resources of Andong by developing festival costumes related to 'Andong Mask Dance Festival'. We tried several methods to deliver meanings and images of festival costumes, as followings. Frist, from April, 2009 to October, 2012, we created the new design of the festival costumes after consulting with 7 festival experts about the conditions and characteristics of 'Andong Mask Dance Festival'. The festival costume design is characterized by the detachable parts of clothing based on Han-bok style, the front and back of bodice, right and left side of both sleeves, and pockets, which can be tied up with strings. Therefore the consumers can choose and attach the part they want. Secondly, the newly created festival costumes were evaluated appropriately to the consumer's satisfaction, implementation, practicality, and long-term development possibility according to the survey of 85 participants who were, in fact, wearing the festival costumes in the festival. The results are as follows: Frist, festival costumes are based on Korean traditional costumes, and it appears wearing object as festival costumes. Secondly, traditional beauty and modern beauty are well matched up, so men and women of all ages are possible to wear. Thirdly, size of costume can be controlled, so it's easy to wear. Finally, construction method is very simple. The possibility of long-term development by various material development is needed.

노년층여성(老年層女性)의 의복(衣服) 자아(自我)이미지에 따른 소비자특성분석(消費者特性分析) (Analysis Consumers Characteristics on Clothing Self-Image of Elderly Women)

  • 배현숙;유태순
    • 패션비즈니스
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    • 제2권4호
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    • pp.112-125
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    • 1998
  • This study is to grasp the variousness of clothing worn by elderly women with the ideal self-image by group and by finding out the characteristics of higher-image groups and lower-image group. The object of this study was a total of 488 elderly women above full 55 from an elderly women and who lived in downtown Pusan ionnaire. For statistical disposition, the analysis of factors and frequency was carried out. The results of this study are as follows : 1. As a result of the analysis of realistic self-image and ideal self-image, the realistic self-image was derived as 5 factors-voguishness, loftiness, freshness, feminality, activeness and the ideal self-image as 4 factors-activeness, loftiness, feminality, voguishness. 2. The perceptive age according to age in the realistic self -image reflects that though the 50' s percept the 50' s, the 60' s percept the 50' s and the 70' s the 60' s and also in the ideal self-image, it shows the same result. 3. The degree of satisfaction of build in the realistic self-image appeared that the 50's unsatisfied, the 60's and the 70's felt so, and in the ideal self-image, the 50's and 60's unstisfied, the 70's so. 4. The ideal image according to age in both the realistic self-image and the ideal self-image of clothing appeared that all the 50' sand 60' s wanted a good impression and the 70' s wanted a gentle impression. 5. The frequency of doing a make-up by age in all elder women according of the realistic self-image of clothing showed that the case of doing a make-up when going out only was the greatest number and also in the ideal self-image, it agrees to the same.

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중국여성의 한류 인지도 차이가 한국 화장품에 대한 품질인식과 구매행동에 미치는 영향 (Impact of Difference in Korean Wave Awareness among Chinese Women on Quality Perception and Purchasing Behavior of Korean Cosmetic Products)

  • 이정숙
    • 한국산학기술학회논문지
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    • 제14권10호
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    • pp.5097-5104
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    • 2013
  • 중국여성들의 한류(韓流)에 대한 인식도를 기준으로 '고집단'과 '저집단'으로 나누어 한국 화장품에 대한 품질인식과 구매행동을 분석함으로써, 중국내 마케팅 전략수립을 위한 시사점을 도출하고자 하였다. 중국 광저우시에 거주하는 중국 여성을 대상으로 한 설문조사 결과를 k-평균 군집분석, 독립표본 T 검정, 요인분석 등의 연구방법으로 분석하였다. 한류가 품질에 대한 인식과 브랜드이미지 제고에 미치는 긍정적 효과는 저집단보다 '고집단'에게 훨씬 더 강력하였고, 사용 후 만족도와 구매 추천 의향으로까지 연결되는 것으로 나타났다. 두 집단 간 품질 인식과 구매행동 등에 있어 큰 차이를 보여, 지역별 계층별 한류 인지도의 차이에 따라 마케팅 전략을 차별화할 필요가 있음을 시사한다. 다만, 두 집단 모두에게 저렴한 가격이 가장 중요한 구매 동기로 나타나, 한류의 확산과 함께 한국 화장품의 품질과 브랜드의 고급 이미지를 강화하기 위한 노력이 절실하게 필요한 것으로 사료된다.

의류쇼핑성향에 따른 점포 내 환경에 대한 인지적${\cdot}$감정적${\cdot}$행동적 반응 (Cognitive, Emotional and Behavioral Responses on In-Store Shopping Environment according to Apparel Shopping Orientation)

  • 박재옥;이은경
    • 한국의류학회지
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    • 제29권8호
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    • pp.1196-1206
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    • 2005
  • The purpose of this study was to identify the difference on the consumer's cognitive response, emotional and behavioral response in regard of the in-store shopping environment according to their apparel shopping orientation. The subjects of this study were consumers who finished shopping in the stores, and 300 questionnaires were completed. Data collected in this survey were analyzed by using Factor analysis, Cluster analysis, one-way ANOVA and Duncan test as a post identification. The results were as follows; 1. A significant difference was found on cognitive responses in regard of the in-store environment, such as a store atmosphere, salespeople, the assortment of products, and the fashion of products, according to types of apparel shopping orientation. The hedonic shopping type tended to have the higher evaluation toward a store atmosphere and salespeople than did other types. 2. Results showed statistically significant differences on emotional responses such as the outward/inward pleasure and outward/inward displeasure of the in-store shopping environment according to apparel shopping orientation types. The outward pleasure was found most highly in the high involvement shopping type. 3. There were significant differences on behavioral responses of the in-store shopping environment, such as the shopping satisfaction, the store revisit intention, recommending to others, and the unexpected consumption, according to apparel shopping orientation types.

중국 20대 소비자들의 인터넷 쇼핑 위험지각이 구전(e-WOM)에 미치는 영향 (The Effects of Risk Perception on e-WOM in Internet Shopping of Chinese Consumers in Their 20s)

  • 서초;박혜선
    • 한국의류학회지
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    • 제38권5호
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    • pp.690-704
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    • 2014
  • This study examined the risk perception in internet shopping by Chinese and analyzed the effects of risk perception on internet word-of-mouth acceptance and transmission. This analysis was conducted with data collected from 373 Chinese individuals in their 20s. Data were analyzed with factorial analysis, cluster analysis, ANOVA, multiple regression analysis, Chi-square test, and Cronbach's ${\alpha}$ using SPSS 18.0. The results were: 1) The factor analysis of risk perception extracted four factors: fashion/social psychological risk, product risk, transaction risk, and economic risk. The cluster analysis classified them into: Group with low-risk, Group with high-risk, Group with economic risk, and Group with medium-risk. 2) Group with high-risk and Group with economic risk had a higher word-of-mouth acceptance than other groups. The Group with a high-risk had more word-of-mouth transmission than other groups. 3) It was found that when word-of-mouth was accepted, the factual information about fashion products (size and material) was most referred to, and that the overall evaluation of satisfaction and dissatisfaction was most conveyed when word-of-mouth was conveyed. 4) Internet word-of-mouth acceptance was affected by product risk, economic risk, and transaction risk. Internet word-of-mouth transmission was affected by economic risk, and fashion/social psychological risk, product risk, and transaction risk.

패션유통시장에서 시장 전문가의 쇼핑 행동과 멀티채널 이용현황 분석 (An Analysis of Market Maven's Shopping Behavior and Multi-Channel Usage in the Fashion Retailing Market)

  • 성희원;성정환
    • 패션비즈니스
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    • 제20권2호
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    • pp.134-148
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    • 2016
  • In this study, we determined the characteristics and importance of market maven to today's fashion retailers. Market maven is defined as an individual who is highly involved in the marketplace and takes a role as an information diffuser. In order to identify market maven, a total of 415 data were collected from 30-40 consumers who purchased fashion items from the various types of retailers. The data were divided into three groups based on the average score of summated market maven's scale, and the high group was referred to as "market mavens." Results suggested that the market mavens existed in the fashion retailing market and presented the differences from the other two groups. The market maven group spent more and purchased more fashion items than the other groups. With respect to shopping behavior, the market maven group was more likely to browse and bargain hunt when shopping, and showed higher mean scores on impulse buying and overall satisfaction. In addition, market maven tended to purchase fashion items from different types of retailers including online channel. Accordingly, market mavens seemed to present common characteristics with heavy browser, recreational shopper, and/or multi-channel shopper. Market mavens showed shopping enjoyment characteristics when searching for market-related information from various retailers, hence this segment should be the essential target market in the multi-channel retailing environment.