• 한국식생활문화학회지
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• 제36권5호
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• pp.441-454
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• 2021

This study analyzed consumer needs for the development of elderly-friendly HMR products in China. In developing the products, items needed to be improved, types and packages of the necessary products, additional improvements and food preferences were investigated. According to the demographic characteristics of elderly Chinese consumers, these was analyzed as well. A survey was conducted on a total of 370 elderly people, and data analysis was performed using SPSS 18.0 program. Items related to product quality safety, such as "marks of origin by ingredient", "rich nutrients", "expansion of letter size of packaging", "rich nutrients" and "clear manufacturing date and expiration date", were required to develop HMR products. The types of products that should be developed were porridge and noodles, and the packaging types that should be developed were eco-friendly packaging and recycled packaging. In addition, "low-calorie HMR", "development of various seasonings", "use of eco-friendly food ingredients" and "HMR to digest easily" should be improved. The demand for product improvement and food preference showed significant differences according to the degree of education, monthly income and oral health. The results were intended to prepare basic data for setting the direction when developing elderly-friendly HMR.

• 한국콘텐츠학회논문지
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• 제22권9호
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• pp.322-327
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• 2022

본 연구는 목표 달성과 체화된 인지 이론에 기반하여, 목표 달성 상태를 목표 미달성, 달성, 그리고 초과달성의 세 단계로 세분화하고 이에 따라 제품의 단단한 정도(경도)에 대한 선호가 어떻게 달라지는지 조사한다. 실험 결과, 목표를 초과하여 달성한 소비자에 비해 아직 목표를 달성하지 못했거나 목표를 간신히 맞춰 달성한 소비자는 제품(예. 베개, 매트리스, 의자)이 부드럽기보다는 단단하기를 원한다는 것을 검증했다. 기존의 체화된 인지 연구들은 신체적 경험이 소비자의 판단과 제품 선호에 어떻게 영향을 미쳤는지에 집중했던 반면, 본 연구는 목표 달성 상태에 따라 단단함과 같은 감각을 자동으로 활성화하고 추구한다는 점을 밝힌다.

• 한국유기농업학회지
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• 제32권1호
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• pp.1-24
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• 2024

Considering the continuous growth in the production and consumption of Gastrodia elata, it's crucial to accurately understand the consumer demand for Gastrodia elata products and develop health products tailored to consumer preferences. In this study, we surveyed 400 consumers each from South Korea and China to gauge their perceptions and buying intentions concerning Gastrodia elata products. The results revealed that Korean consumers predominantly evaluate Gastrodia elata products based on health consciousness, whereas Chinese consumers emphasize the product's external characteristics. In Korea, Gastrodia elata products are mainly promoted for their health benefits and are primarily consumed in ingestible forms. In contrast, in China, Gastrodia elata is frequently used as a culinary ingredient. These findings underscore that consumer perceptions and buying intentions can differ depending on how a product is advertised and presented. Future studies should take into account the evolving international Gastrodia elata market and the surging demand, incorporating diverse countries and cities. It will also be imperative to maintain ongoing monitoring, drawing insights from the industrial growth drive model.

• 유통과학연구
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• 제13권9호
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• pp.59-70
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• 2015

Purpose - This study aims to suggest strategies for Korean enterprises advancing into the Vietnam bakery market by analyzing the effects of perceived values on brand preference and purchase intention among Korean and Vietnamese consumers. Research design, data, and methodology - The perceived value model designed includes functional (price, quality), emotional, and social values. The survey collected data from 500 consumers in Seoul (Korea) and HoChiMinh (Vietnam). The SPSS 18.0 package was used for analysis. Results - First, among Vietnamese consumers, perceived value had a positive (+) effect on global brand preference in the order of functional value of quality, social value, and the functional value of price. However, from an ethnocentric trend and brand image origin, emotional value had a negative effect on global brand preference. In contrast, among Korean consumers, perceived value had a positive (+) effect on global brand preference in the order of functional value of quality, the functional value of price, and the social value. However, emotional value had no effect on global brand preference. Second, for both Korean and Vietnamese consumers, perceived value had a significant positive effect on purchase intention. Third, unlike the Korean consumer, for the Vietnamese consumer, global brand preference had a significant effect on purchase intention. Conclusions - The study implies the following. First, the Vietnamese bakery market has a high proportion of middle-aged customers in their 40s (64%). In terms of monthly income, there was a large proportion (40%) of high-income earners (over $325). Therefore, bakery consumption can be seen as concentrated among middle-aged and high-income consumers. Based on this, bakery strategies should include efforts to increase purchase prices as well as ways to attract local consumers (large cities). Second, unlike Korean consumers, among Vietnamese consumers, the resistance to a global brand based on emotional value (the ethnocentric tendency and brand image origin) can be seen as relatively low. Thus, in the case of the Vietnam bakery market, to increase a global brand's preference, the company should develop a differentiated strategy so that Vietnamese consumers can recognize it better, focusing on product quality, good service quality, and price in the local environment and on social value for social development. Third, in the case of the Vietnamese customer, we found that social value exerts the greatest influence on purchase intention. Therefore, a brand that engenders an image of building the local Vietnamese community can achieve a higher social value and influence purchase intention. In addition, although Vietnamese consumers have ethnocentric tendencies in terms of products, we found that if it is a preferred global brand then there are intentions to purchase. Fourth, in the case of Vietnam, if the preference for global brands is formed, consumer awareness may be connected to purchase intention. Therefore, global brands operating in Vietnam should pay attention to how to improve consumer preferences for global brands in order to increase purchase intention.

• Asia Marketing Journal
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• 제15권4호
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• pp.61-101
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• 2014

This study investigates when and how disagreements in online customer ratings prompt more favorable product evaluations. Among the three metrics of volume, valence, and variance that feature in the research on online customer ratings, volume and valence have exhibited consistently positive patterns in their effects on product sales or evaluations (e.g., Dellarocas, Zhang, and Awad 2007; Liu 2006). Ratings variance, or the degree of disagreement among reviewers, however, has shown rather mixed results, with some studies reporting positive effects on product sales (e.g., Clement, Proppe, and Rott 2007) while others finding negative effects on product evaluations (e.g., Zhu and Zhang 2010). This study aims to resolve these contradictory findings by introducing preference heterogeneity as a possible moderator and causal attribution as a mediator to account for the moderating effect. The main proposition of this study is that when preference heterogeneity is perceived as high, a disagreement in ratings is attributed more to reviewers' different preferences than to unreliable product quality, which in turn prompts better quality evaluations of a product. Because disagreements mostly result from differences in reviewers' tastes or the low reliability of a product's quality (Mizerski 1982; Sen and Lerman 2007), a greater level of attribution to reviewer tastes can mitigate the negative effect of disagreement on product evaluations. Specifically, if consumers infer that reviewers' heterogeneous preferences result in subjectively different experiences and thereby highly diverse ratings, they would not disregard the overall quality of a product. However, if consumers infer that reviewers' preferences are quite homogeneous and thus the low reliability of the product quality contributes to such disagreements, they would discount the overall product quality. Therefore, consumers would respond more favorably to disagreements in ratings when preference heterogeneity is perceived as high rather than low. This study furthermore extends this prediction to the various levels of average ratings. The heuristicsystematic processing model so far indicates that the engagement in effortful systematic processing occurs only when sufficient motivation is present (Hann et al. 2007; Maheswaran and Chaiken 1991; Martin and Davies 1998). One of the key factors affecting this motivation is the aspiration level of the decision maker. Only under conditions that meet or exceed his aspiration level does he tend to engage in systematic processing (Patzelt and Shepherd 2008; Stephanous and Sage 1987). Therefore, systematic causal attribution processing regarding ratings variance is likely more activated when the average rating is high enough to meet the aspiration level than when it is too low to meet it. Considering that the interaction between ratings variance and preference heterogeneity occurs through the mediation of causal attribution, this greater activation of causal attribution in high versus low average ratings would lead to more pronounced interaction between ratings variance and preference heterogeneity in high versus low average ratings. Overall, this study proposes that the interaction between ratings variance and preference heterogeneity is more pronounced when the average rating is high as compared to when it is low. Two laboratory studies lend support to these predictions. Study 1 reveals that participants exposed to a high-preference heterogeneity book title (i.e., a novel) attributed disagreement in ratings more to reviewers' tastes, and thereby more favorably evaluated books with such ratings, compared to those exposed to a low-preference heterogeneity title (i.e., an English listening practice book). Study 2 then extended these findings to the various levels of average ratings and found that this greater preference for disagreement options under high preference heterogeneity is more pronounced when the average rating is high compared to when it is low. This study makes an important theoretical contribution to the online customer ratings literature by showing that preference heterogeneity serves as a key moderator of the effect of ratings variance on product evaluations and that causal attribution acts as a mediator of this moderation effect. A more comprehensive picture of the interplay among ratings variance, preference heterogeneity, and average ratings is also provided by revealing that the interaction between ratings variance and preference heterogeneity varies as a function of the average rating. In addition, this work provides some significant managerial implications for marketers in terms of how they manage word of mouth. Because a lack of consensus creates some uncertainty and anxiety over the given information, consumers experience a psychological burden regarding their choice of a product when ratings show disagreement. The results of this study offer a way to address this problem. By explicitly clarifying that there are many more differences in tastes among reviewers than expected, marketers can allow consumers to speculate that differing tastes of reviewers rather than an uncertain or poor product quality contribute to such conflicts in ratings. Thus, when fierce disagreements are observed in the WOM arena, marketers are advised to communicate to consumers that diverse, rather than uniform, tastes govern reviews and evaluations of products.

• 복식
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• 제63권3호
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• pp.95-109
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• 2013

This thesis was conducted with the purpose of proposing a systematic and comprehensive system for women's upper garment sizes so that the satisfaction level of women purchasing the upper garment products in Internet shopping malls is enhanced. To achieve this, this study first conducted a survey of women from the ages of 18 to 39 and attempted to discover consumer satisfaction levels and preferences of the clothing product sizing system of Internet shopping malls. While keeping track of the global distribution environment, an optimal clothing sizing system for Korean women that fit recent changes in their body shapes was proposed. The results of this study are as follows. First, A result of studying the satisfaction levels and preferences of consumer's purchase experience and the sizing system showed that 48.6% of the total respondents were dissatisfied with the current sizing system. Second, based on the research of the size classification system of domestic and foreign upper garment for women, unlike domestic Internet shopping malls, overseas generally offer several size classifications. Third, results of studies 1 and 2 was used to propose an optimal clothing products sizing system method. Also, the body and product sizes and the measurement methods should be offered together. In summary of all these results, by establishing globally compatible sizing system, consumers are able to recognize their sizes on their own and by doing this, it will lower perceived risk of the consumers at the time of a Internet shopping mall purchase, and this will raise their level of satisfaction while making purchases.

• 한국산학기술학회논문지
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• 제21권9호
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• pp.373-379
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• 2020

본 연구는 소고기 소비자를 대상으로 2012년과 2019년 조사결과를 비교함으로써 소비자 소비성향 변화와 숙성육에 대한 인식에 영향을 미치는 요인에 대해 알아보고자 수행하였다. 육색 및 지방색, 신선도, 등급표시, 브랜드 여부의 품질판단기준과 풍미, 다즙성, 연도, 숙성기간, 마블링의 맛 결정요인, 그리고 근내지방이 건강에 해롭다는 인식에 대한 중요도를 후진소거법을 통한 회귀분석을 이용하여 분석하였다. 분석결과 품질판단기준의 신선도와 맛 결정요인의 다즙성, 연도, 숙성기간, 근내지방이 건강에 해롭다는 인식의 중요도는 증가한 것으로 분석되었다. 한편, 숙성육 구입의향 분석 결과 숙성육 구입의향에는 숙성육 인지여부, 숙성육에 대한 호감도, 신선도, 연도, 숙성기간이 영향을 미치는 것으로 분석되었다. 본 연구는 이러한 소비자 선호 변화에 대응하기 위해 소비자의 소비성향이 어떻게 변화하였는지를 분석하여 소고기 소비성향 및 소비의향 연구의 기초자료를 수집하고, 숙성육 인식에 어떠한 요인이 영향을 미치는지 분석하였다. 이를 통해 향후 소비자 선호의 다변화에 대응하고, 합리적인 생산 및 소비활동에의 반영을 위해 숙성육에 대한 인식을 제고할 필요성이 있을 것으로 여겨진다.

• 감성과학
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• 제10권3호
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• pp.393-402
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• 2007

본 연구는 제품디자인에 관련한 소비자의 선호와 감성이미지를 파악하여 선호감성이미지를 확인하고 이를 충족시키는 제품디자인요소를 추론하여 소비자가 원하는 디자인을 제공할 수 있는 가장 근본적인 가정인 제품디자인선호-감성이미지-디자인요소의 인과구조를 통해 소비자 감성 지향적 디자인방향에 대한 지침을 제공하고자 한다. 이를 위해 남성용면도기를 연구대상물로 선정하였고, 감성이미지단어들을 추출하기 위한 파일로트 테스트(pilot test)와, 감성이미지단어항목과 선호도를 측정하기 위해 의미차이법을 이용하여 설문을 구성하여 조사, 분석하였다. 결과에 따르면 남성용면도기 디자인전략으로는 소비자들은 남성용면도기제품을 "고급스럽고, 예쁘며, 안정적인" 감성이미지가 높을수록 선호하는데 이 이미지를 충족시키기 위해서는 "바디가 호형도 다각형도 아니고 재질이 스틸이고, 버튼이 푸시형이며, 재질이 스틸, 컬러는 갈색이 아닌 컬러"인 디자인요소가 디자인요소들간에 trade-off관계를 고려하여 조합되어져야한다. 본 연구는 이론적으로는 선호도-감성이미지-디자인요소의 인과 구조에 대한 연구에 기초를 제공하고 실무적으로는 소비자 감성 지향적 디자인을 전망할 수 있는 디자인 프로세스를 제공한다.

• 인터넷정보학회논문지
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• 제10권4호
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• pp.161-176
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• 2009

최근 인터넷이 발전함에 따라 월드와이드웹(world wide web) 기반의 서비스 규모는 기하급수적으로 증가하였다. 아울러 웹 서비스의 사용자 수도 함께 증가하였고, 그에 따른 다수의 트랜잭션 처리는 웹 서비스에서 필수적 요소가 되었다. 이러한 다수의 트랜잭션에 대한 효율적인 처리를 위해 웹 서비스에서 사용자 프로파일링에 관한 연구가 진행되었는데, 이들 대부분이 소비자의 성향을 파악하기 위한 것이었다. 그러나 최근 웹 서비스의 경향은 오픈 마켓에서와 같이 소비자 또한 공급자 역할을 수행할 수 있게 됨으로써 소비자 성향뿐만 아니라 공급자의 성향도 고려할 수 있는 새로운 방법이 필요하게 되었다. 본 논문에서는 공급자의 성향을 고려하는 개인 성향 트리 모델을 제안하고, 이를 활용하는 모듈을 설계 및 구현하였다. 그리고 실험을 통해 제안된 개인 성향 모듈의 활용성을 평가한다.

• Journal of Ginseng Research
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• 제13권1호
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• pp.123-129
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• 1989

국내외로 다변화하는 소비기호추세에 영합할 수 있는 제형으로의 제품개발을 위하여 국내의 가정주부를 대상으로 소비기호동향을 조사 $.$ 분석한 결과를 요약하면 다음과 같다. 가정주부들이 애용하는 다류는 커피>율무차>인삼차>홍차의 순이었고, 80% 이상이 인삼을 식품으로 인식하고 있었으며, 56% 정도가 인삼의 효과를 인정하였으나 약 43%가 체질에 따라 다르다고 인식하고 있어 체질과의 상관관계 연구가 필요한 것으로 나타났다. 90% 이상이 인삼의 복용경험을 가지고 있었고, 복용 시 기대효과는 주로 약리적인 것으로 과음이 으뜸이었다. 복용방법은 전통적인 복용형태인 탕으로 다려 먹는 방법을 가장 애용하고 있었다. 인삼의 향취미는 88% 이상이 좋은 반응을 보였고, 70% 이상이 유통가격을 복용의 기피요인으로 평가하고 있어 유통구조개선과 아울러 원가절감 개선을 위한 연구가 절실한 것으로 사료된다. 시판 인삼가공제품에 대한 인지율과 구입 및 복용경험은 제형에 따라 큰 차이가 있는 것으로 나타났다. 인삼차와 인삼드링크류는 기호도가 아주 높은 반면 인삼캡슐과 인삼타브렐는 아주 낮았고, 평균 인지갯수는 4개이었다. 연령에 따라 인삼 및 인삼가공제품에 대한 기호도가 상당한 차이를 나타내고 있어 소비대상을 연령별로 면밀히 분석 구분하고 기호에 영합할 수 있는 새로운 제품으로의 제형개발과 기존제품의 품질개선이 이루어져 야 할 것으로 사료된다.