• 제목/요약/키워드: Consumer value

Search Result 1,897, Processing Time 0.028 seconds

The Effect of Online WOM of Menu Product Consumers on Product Perception Risk and WOM Effect

  • HEO, Yeong-Wook
    • Journal of Distribution Science
    • /
    • v.18 no.3
    • /
    • pp.77-85
    • /
    • 2020
  • Purpose: This study examined marketing value as online word-of-mouth media in the foodservice industry, and it did research on online word-of-mouth (e-WOM) communication marketing schemes using mass communication in the industry. The study is also intended to investigate the impact of electronic word-of-mouth (e-WOM) information and communication on product awareness risks, benefits, and word-of-mouth (WOM) impacts on restaurant consumers. Research design, data, and methodology: The analysis was conducted on a valid questionnaire of 425 menu product consumers. The survey was conducted for two months in March 2019. The collected data was analyzed using SPSS and hierarchical regression analysis was applied. Results: It did empirical research on the reciprocal casual relations to online and the existing word-of-mouth communication that have to be preceded to understand characteristics of online word-of-mouth communication for the purpose of this study. The result is summarized as follows. First, the online word-of-mouth (e-WOM) effect on product recognition risk shows the statistically significant effect of information sender characteristics, information recipient characteristics, and online word-of-mouth (e-WOM) communication on product recognition risk. Second, the influence of online word-of-mouth (e-WOM) on product risk benefits shows that the information sender characteristics, the information receiver characteristics, and online communications have a statistically significant effect on product risk benefits. Third, online word of mouth risk recognition had a statistically significant effect on word of mouth acceptance. Fourth, online risk benefit had a statistically significant positive effect on word of mouth (WOM) effect. Conclusions: The communication between online word of mouth (e-WOM) sender and recipient had a positive influence on the product evaluation and attitude change in the foodservice industry, and the word-of-mouth (WOM) effect affected financial and non-financial performance. The results mentioned above indicated that the communication between the sender of the information and the receiver of the information had a positive effect on the product evaluation and attitude change of the menu consumer, and the word-of-mouth (WOM) result affected the financial. Therefore, the online word-of-mouth (e-WOM) effect has a positive effect on the word-of-mouth (WOM) effect of menu products when performed simultaneously and positively between the information sender and the information receiver.

Structural Relationship between Customer Access Service, Internal Response, and Consumption Behavior of Security Expenditure Users (보안경비 이용자의 고객접점서비스, 내적반응, 소비행동의 구조적 관계)

  • Kim, In Jae
    • Korean Security Journal
    • /
    • no.62
    • /
    • pp.321-346
    • /
    • 2020
  • The purpose of this study is to identify the relationship among customer access service, internal response, and consumption behavior of security agency users through a structural model. The research will be meaningful in that it can contribute to the development of the security industry by identifying the importance of customer access service, which is an empirical face of buyers using security agency, and thus establishing the relationship between consumer reaction and consumption behavior. The study subject is a store that uses security agency in areas with dense shopping districts in Cheonan and Asan of South Chungcheong Province, where 375 store representatives and employees were selected to conduct the research. Research tools were modified and used to suit the purpose of the research based on domestic and foreign prior research. Using two statistical programs, SPSS 25.0 and AMOS 25.0, data processing was performed: frequency analysis, exploratory factor analysis, reliability analysis, confirmed factor analysis, and structural model analysis. The statistical significance level was analyzed by setting a value of .05 and the following conclusions were obtained. First, the customer access service of security agency users has a positive impact on consumption behavior. Second, the customer access service of security agency users has a positive effect on the internal response. Third, the internal response of security agnecy users has a positive effect on consumption behavior. Fourth, the internal response has a positive effect as a medium effect between customer access service and consumption behavior of security agency users.

An Empirical Study on Pheasant Farm Business Strategies and Marketability of Pheasant Foods (꿩고기 및 그 가공품(加工品)에 대한 시장성(市場性) 및 경영전략(經營戰略))

  • Oh, Hong Rock;Park, Chong Soo
    • Korean Journal of Agricultural Science
    • /
    • v.18 no.2
    • /
    • pp.127-139
    • /
    • 1991
  • 1. The purpose of this study was to recommend ways of more efficient pheasant farm business management and promoting the demand of pheasant foods by reviewing the current pheasant farm business management and the general pattern of consumption of pheasant foods. The study was conducted on the basis of the field survey covering 83 pheasant feeders and 283 consumers. 2. Majority of pheasant feeders, 86.8%(n=72), utilized broiler feed for pheasant rearing because of high price of exclusive pheasant feed. 3. In case of producing 1,000 heads of 5 month-old pheasant, the primary production cost per head was roughly calculated at about 5,530 Won. And 40.3% of primary production cost was consisted of feed cost and 12.9% was depreciation cost for facillities including artificial incubator equipments. 4. 81.1%(n=51) of whole surveyed feeders disposed of 1-4 week-old birds directly to the new feeders and 6%(n=6) sold them to the middlemen who were almost pioneering pheasant feeders. 5. 48.9%(n=138) of the surveyed consumer respondents have taken the pheasant foods once and several times, and the others never once. And 50.6%(n=69) of the respondents who had taken the pheasant foods were satisfied with the tastes. 6. The surveyed consumers were asked whether they knew the nutritional value of pheasant foods and 47.3(n=136) recognized it positively and 37.5%(n=106) negatively. 7. To increase the pheasant farm income and promote the demand of pheasant foods. followings are recommended. - Production cost should be reduced by cooperative utilization of facilities and equipments at farm level, and exclusive pheasant feed of good quility should be developed and supplied to the feeders at a low price. - Pheasant marketing and pricing system should be improved to prevent consumers from price disorder of retail shop including pheasant food reataurants and to popularize the pheasant foods. - Various type of menu of pheasant foods should be developed not only to satisfy consumers in tastes but also to solve the seasonality of pheasant supply. But it is preferable that this action is led by pheasant feeders and their cooperative organization, espectially through vertical intergration system owned by pheasant feeders. - Generic, pioneering advertisement and promotion should be carried out to promote primary demend of pheasant foods. It would be preferable that these primary demend advertising and promoting activities shuld be sponsored by pheasant feeders and government together. And their activities should be supported by institutional regulation.

  • PDF

Quality Characteristics of Crackers with Tomato Concentrate (토마토 농축액을 이용한 크래커의 품질 특성)

  • Kim, Ki-Ppum;Kim, Kyoung-Hee;Kim, Young Shik;Yook, Hong-Sun
    • Journal of the Korean Society of Food Science and Nutrition
    • /
    • v.46 no.1
    • /
    • pp.77-82
    • /
    • 2017
  • The purpose of this study was to evaluate the quality of crackers added with different concentrations (0%, 3%, 5%, 7%, and 10%) of tomato concentrate. The study results found that pH and baking loss rate of crackers of the control were higher than those of the samples. On the other hand, density and moisture of crackers with 10% tomato concentrate were higher than those of the samples. Hunter L values of crackers decreased as concentration of tomato concentrate increased, whereas a and b values of crackers increased. In the texture analysis, hardness of crackers decreased according to concentration of tomato concentrate. DPPH free radical scavenging activity of crackers increased as concentration of tomato concentrate increased. In the sensory evaluation, taste, color, flavor, texture, and overall acceptability of crackers added with 5% tomato concentrate were higher than those of other samples. Therefore, the results suggest that addition of 5% tomato concentrate is effective for increasing consumer acceptability and functionality of crackers.

Antecedents and it's Consequence of Local Consumers Trust in MNC's Product: The Moderating Effect of Global Corporate Citizenship (다국적기업 제품신뢰의 선행요인과 성과: 글로벌 기업시민주의의 조절효과)

  • Hong, Song-Hon
    • International Commerce and Information Review
    • /
    • v.16 no.3
    • /
    • pp.357-380
    • /
    • 2014
  • Buyers' Trust in suppliers is critical in all commerce, but particularly in the relationship between foreign provider and local consumer due to the liability of foreignness. This study examines (1)how local consumers trust in the product of MNCs is affected by their perceptions of the product attributes, (2)does the product trust affects customers loyalty, and (3)whether Global Corporate Citizenship moderates the relationship between the product attributes and trust. Based on previous researches, hypotheses are formulated and the statistical method used to test them was a moderated regression analysis using SPSS 20. 330 respondents from the university student group in Korea were used for this analysis. The results of this study are follows: Service communication and product perceptions such as quality, technological newness, design, and brand value have a significant effect on the product trust. The Effectiveness of product-related service communication had greater than that of the physical characteristics of product. But, price fairness is not significantly. The trust then has a positive relation to customers loyalty. When global corporate citizenship as the moderating role is introduced into the model, the interaction terms with 'price fairness' are verified to be significant. Therefore, global corporate citizenship moderates the relationship between price fairness and product trust. The results of the empirical study provide important implications for Korean firms operating in foreign markets. But, the findings are limited to the University students and to manufacturing sectors. Thus, the generalization of the results of this research remains limited.

  • PDF

Quality Characteristics of White Pan Bread with Haenaru Rice Flour (해나루쌀을 첨가한 식빵의 품질특성)

  • Ju, Hyoung-Woog;Lee, Kwang-Suck
    • Culinary science and hospitality research
    • /
    • v.22 no.2
    • /
    • pp.44-56
    • /
    • 2016
  • This study investigated the quality characteristics of white pan bread with Haenaru rice flour which is regional product of Dangjin. Haenaru rice flour was substituted 10%, 30% and 50% for each bread sample. The overall effects of Haenaru rice flour substitution on pan bread were examined by investigating fermentation rates, pH, volume, specific volume, TPA, crumbScan and colorimeter and using sensory evaluation. A control showed the highest fermentation rate by 60 min, but there was no differences among all samples except HNR50 after 60 min. The higher Haenaru rice flour content, the higher pH value of bread loaf and bread and the lower volume and specific volume of rice breads. According to TPA and crumbscan, high amounts of Haenaru rice flour substitution increased the hardness of bread and decreased fineness and elongation of bread cells. In sensory evaluation, though a control got the best texture, flavor and overall acceptance, HRF30 and HRF10 showed the best preference of appearance and taste respectively, But most of all, there were no significant differences among those samples. Consequently, the results indicate that a substitution of Haenaru rice flour for wheat flour by 30 percent will not show any decisive difference in consumer's acceptance.

An Application of GIS Technique to Analyze the Location of Fastfood Stores : The Case of Kangnam-Gu , Seoul (GIS 기법을 활용한 패스트푸드점의 입지분석에 관한 연구 - 서울시 강남구를 중심으로)

  • 이희연;이정미
    • Spatial Information Research
    • /
    • v.4 no.2
    • /
    • pp.131-146
    • /
    • 1996
  • The purpose of this study is to extract the main locational factors to affect the location of fastfood stores in Kangnam -Gu, Seoul by using Geographic Information Systems. The Franchise system, which came to be employed in full scale since 1990, now enjoying the booming period, especially fast food industry. The procedure of this research has four steps. First, the spatial distribution of fastfood chain stores in Seoul is analyzed by the land use and road map. Second, the spatial variations of fastfood stores in dong districts of Seoul is explained by multiple regression analysis. Third, the main locational factors to affect the location of fast food stores in Kangnam -Gu are extracted by demand and supply sides using GIS technologies. Finally, the potentiallocational zones where are selected by extracted locational factors are compared with the actual distribution of f astf ood stores in Kangnam - Gu. In terms of demand side, the main locational factors include commercial and service facilities, sub¬ways and bus stops which have a lot of pedestrians, and large apartment districts that have high popu¬lation densities. In terms of supply sides, the main locational factors include land use types and land value, accessibility. After fast food chain stores of Kangnam -Gu are overlaid final potentiallocational zones extracted by demand and supply sides of locational factors, it can be identified that over 80 % of fastfood stores are located in the potentiallocational zone. In conclusion, this study shows that spatial analysis functions may potentially be improved using GIS technologies. However there are still difficulties for the locational analysis for service industries to col¬lect appropriate data in terms of computerized base maps as well as consumer behavior and store characteristics itself.

  • PDF

A Study of the Apparel Sizing of Children's Wear - An Analysis of the Size Increments Utilized in Children’s Wear Based on an Anthropometric Survey -

  • Kang Yeo-Sun;Choi Hei-Sun;Do Woel-Hee
    • International Journal of Human Ecology
    • /
    • v.2 no.1
    • /
    • pp.95-110
    • /
    • 2001
  • The purpose of this research is to analyze how appropriately the sizing of domestically produced children's wear compares to children's sizes; it is based on an anthropometric survey conducted in 1998. By discovering and understanding discrepancies between the sizing system of children s wear and the real size of children, this study aims to suggest solutions that will lead to increased comfort and more suitable fitting in children's clothes. This research analyzes and compares 'the extent of growth between age groups' with 'the difference in sizing system in use by manufacturers'. The study focused on aged 4 to 12 children, who are usually divided in two groups; primary students and toddlers. In total, seven sizes were selected: bust, waist, and hip (which are girth sizes), and height, back neck to waist (top length), sleeve length, and waist to ankle (slacks length) as representing length. The results of this research are analyzed by basing on the actual increments between the sizes of children's wear in certain basic items rather than sizes themselves because each size quite differed according to companies, items and designs. Significantly, the increase in the sizing was not as great as the average biennial growth rate of children. The consequences are poorer fit and unsuitable representative value for each age group because the actual sizes of children increasingly differ from the sample size. Observing the increments in several sizes, we found that 81.8% of the companies used the certain and equal increases for grading sizes in sleeve length, waist, and bust. In addition, 72.7% of the companies adopted the same increments between sizes in height and hip girth, and 63.6% also chose equal increments in T-shirt length for making smaller or bigger sizes from the sample size. However, sleeve length and pant length were the components that displayed the most varied sizing. Interestingly, the few companies that used different increments between size groups, adopted the change only between one or two size groups, instead of all sizes. In conclusion, this research reveals the unsuitability of the current sizing system and the necessity to increase consumer confidence in the size tags on children's wear by modifying the system to reflect the actual growth of children. The results can also contribute to future study on the development of a new and more accurate sizing system for children's wear.

  • PDF

A Study on the Development of men's Wear in Korea (남성복의 변화에 관한 연구)

  • 이순홍
    • Journal of the Korean Society of Costume
    • /
    • v.29
    • /
    • pp.5-22
    • /
    • 1996
  • the present thesis aims to contribute to the further development of the men's wear indus-try in Korea which now confronts the need to adjust itself more actively to the conditions of the coming age of internationalization and free trade. To achieve this this thesis suggests the trade should provide for the changing domestic needs on theone hand and refine its wares as high value-added products in compe-tition with those from the advanced countries in fashion industry on the other, The history of the 'suit' the standard men's attire dates back to 1850 when the 'Ditto suit' was introduced composed of coat waist coat vest and trousers to remain virtually unchanged till the end of the nineteenth cen-tury and the modern men's wear originated in Britain. In Korea since the introduction of western clothes from 1876 custom-made suits had been dominant until 1944 while western clothes earned popular currency between 1945 and 1964 and ready-made suits began to spread with their advantages recognized in terms of practicality convenience and functionality The next phase from 1965 to 1985 witnessed the establishment of a number of ready-made brands although custom-made suits stayed in their height of prosperity until 1975. The turn-ing point for the men's wear industry came in 1975 when high-calss ready-made brands be-gan to turn up with the arrival of large companies in the market matching the change in consumers' life style. The men's wear market went through further diversification and specialization dur-ing the years between 1985. and 1990. Around the year 1990 however the expansion of the business suit industry came to slow down ac-companied by an oversupplied market. The fashion of pragmatism in the 1990s called for the growth of the casual wear department and as consumers' life style became more and more individualized conscious dressing in accord ance with T.P.O established itself as an important branch of culture, Such casual boom is likely to aid in promoting Korea's men's wear indus-try to peer with that of advanced countries. Consumers' fashion sense is now ahead of the trade's as well as being shortcycled highly individualized stylized and diversified. To meet consumers' demands under such circum-stances each company is required to develop its unique soft Know How based on accurate information and strategically specialized plan-ning. The trade should convert its hithero producer-oriented strategy to a new consumer oriented one and actively lead the needs and purchasin g pattern of consumers by providing an efficient and reasonable price policy with optimum supply of merchandise and also by presenting 'our' trend suited to our circum-stances.

  • PDF

Influence of Rice-Duck Farming System on Yield and Quality of Rice (벼논오리 방사가 쌀 수량 및 품질에 미치는 영향)

  • 강양순;김정일;박정화
    • KOREAN JOURNAL OF CROP SCIENCE
    • /
    • v.40 no.4
    • /
    • pp.437-443
    • /
    • 1995
  • Concerns on use of excess amount of chemical fertilizier and pesticide in current farming system turns both of the producer and consumer of agricultural products to an organic farming which use a less chemicals and more natural manure. Rice-duck farming system is one of the strategy to meet the purpose and this experiment was carried out to find the effect of the rice-duck farming system on the quality and yields of rice. 20day-old rice seedling were mechanically transplanted in sandy-loam paddy field and 21 day-old ducks were raised from 3 weeks after transplanting with population of 30 heads per 10a. The plots were consists of reduce fertilizer(70%) with and without duck-raising. The conventional fertilizer treatment without duck-raising was used as check. The results obtained are summarized as follows. The weeds population of test plots which were raised with duck for 3 consecutive years was less than that of test plots without duck-raising, though a speciffic population of Echinochola crusgallis were increased. The weed control effect was higer in duck-raising than in check at the maximum tillering stage but, not at later stages of rice plant. It was found that the small animals and insects inhibiting in the rice field were reduced by duck-treatment, however, there were also damages of grass leaf roller at booting stage in the plots of duck-raising. In rice-duck plot, dark green leaf color were found: 41.8 of SPAD value than 38.6 of SPAD in check plot. Higher root activity and surface soil oxidation were also observed in rice-duck plot than check plot. 3% of the increase in yield was observed by duck-treatment. However, the expected increase of the palatability wsa not observed. This may be due to the unfavorable weather conditions during the rice growing in this expriment.

  • PDF