• 유통과학연구
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• 제16권3호
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• pp.79-86
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• 2018

Purpose - Many retail stores tend to use scarcity-laden message in order to influence consumers, where scarcity refers to insufficiency of product supply or time of availability. For example, inside stores, the displayed products are often accompanied by scarcity message such as 'exclusive offer, limited time only.' According to past research, scarcity has a positive effect on product evaluation, since scarcity can acts as a signal of consumer demand, and thus product quality. Prior studies argue that consumers face a scarce product, they logically infer that other consumers buying the product in large numbers cause the scarcity. We propose that scarcity can be interpreted as a sales tactic artificially created by retail stores in order to increase sales of product. Research design, data, and methodology - We use a persuasion knowledge perspective framework to develop our hypotheses. In the present research, we show that product curation type is a key variable that moderates consumer response to scarcity, and thus the scarcity effect on product evaluation. Results - In this research, we showed when scarcity-laden message was used inside the store using consumer-centric curation message, scarcity had a positive effect on product evaluation. In contrast, when scarcity-laden message was used inside the store using marketer-centric curation message, the positive of scarcity message on product evaluation was diluted. Conclusions - Our study makes two important contributions to the literature on consumer response to scarcity. First, we identify a variable - namely, product curation type - that determines when either 'scarcity = good' or 'scarcity = marketing tactic' interpretation is likely to be dominant. Second, we cite persuasion knowledge perspective to explain the moderating function of product curation type in a retail store-related scarcity context. This research is relevant to practitioners, such as brand manager, retail environment manager, and advertising agencies, for the effective use for the scarcity-laden message in retail. The proposed moderator can operate in many real-life situations in retail where consumers are exposed to scarcity. And curation message related to scarcity has been facilitated by the inner-retail activities. These factors of the marketplace indicate that the boundary conditions of scarcity can have a significant effect on real-life consumer judgment.

• Asia Marketing Journal
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• 제17권4호
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• pp.63-88
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• 2016

K-Pop is hugely promoted offline/online in East Asia, while efforts to promote it elsewhere are kept to a minimum. Whilst addressing the role of digital marketing in the promotion of K-Pop in the Brazilian music industry this study aims to demonstrate that K-pop will provide its audience with a unique and engaging experience if it thinks globally and acts locally in its marketing and communication strategies. A survey of K-Pop's world fan base was carried out online with 1,074 fans to determine the validity of the hypothesis. The results have demonstrated the need to adapt global and intercultural strategies to local markets with increasing brand awareness through utilizing digital marketing. For example, to increase K-Pop's popularity and market share in Brazil, it is not required to sing in Brazilian Portuguese, contrary to what might be perceived but fully singing in English would help breaking into the market dominated by domestic music as songs would have a higher probability to be included in the international soundtrack of a Brazilian telenovela and promote the K-Pop artist not only across Brazil but also give the artist exposure in all the markets the Brazilian telenovela is exported to, opening an entry door to those markets. K-Pop audience segmentation and psychographic profiling is crucial to the understanding of each market's consumer's preferences, likes, dislikes and their buying habits as it was proven through Brazil's digital media, social media, digital music market and K-Pop market analysis within the global context of the study. It should be also considered that brand extensions are not standard everywhere and that there are cultures where different product categories are not directly associated with its main corporate owner which requires extensive local market knowledge to succeed. The primary and secondary data research that we conducted for this study intended to demonstrate that K-Pop can be successful in Brazil and in Latin America and increase their local and regional market share if digital marketing and communication strategies are tailored to each individual market.

• 한국가정과학회지
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• 제3권2호
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• pp.101-111
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• 2000

The purpose of this study is to examine needed abilities of Korean apparel merchandisers and to propose a basic design of textbook for an education of Korean apparel merchandisers. For this purpose. the role and needed abilities of Korean apparel merchandisers'. and the contents of other textbooks under same topic were examined. Data of Korean apparel merchandisers'abilities to execute their role were collected by interviewing 7 apparel merchandisers who work for major Korean apparel manufacturers. Korean apparel merchandisers are expected to have following abilities : comprehensive and analytic Judgement. knowledge of clothing and textiles. deep understanding of the apparel market, budget planning and accounting. cooperation in the execution of tasks, ability of summarizing data, healthcare, and computing skills. The textbook is divided into five parts. The titles and brief description of them are as follows : Part I - Introduction Basic concept and composition factors of apparel merchandising and the role of apparel merchandisers in Korean apparel industry will be discussed. Part II - Apparel Merchandising Environment The structure of apparel manufacturers and apparel industries In Korea. other environmental factors, and apparel consumer behavior will be investigated. Part III - Apparel Market Analysis Market segmentation. brand evaluation, product positioning. target market strategies, and market research will be investigated. Part IV- Apparel Merchandising Apparel merchandising processes will be introduced and explained in detail. Part V - Global Apparel Merchandising Global apparel merchandising environment and strategies. and global sourcing and marketing will be discussed.

• 한국콘텐츠학회논문지
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• 제9권6호
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• pp.336-343
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• 2009

최근 기업은 업무의 효율적 수행을 위해 데이터베이스를 사용하고, 저장된 데이터베이스의 데이터로부터 분석을 통해 행동 패턴을 추출해내어 그 결과를 마케팅과 생산의 효율성 증대를 위해 데이터마이닝을 많이 사용한다. 데이터마이닝을 통해 얻어진 지식의 활용은 기업 활동을 정비하고 활동방향을 제시하며 의사결정의 순간에 기반 자료로 활용될 수 있는 부가적 경쟁력이라 할 수 있다. 본 논문에서는 제조업체의 실제 데이터를 가지고 데이터마이닝 방법론을 이용하여 기존고객의 등급 및 소비행위 파악을 위한 예측모델을 설계한다. 이를 통해 고객의 등급 및 소비행위를 파악하여 이를 마케팅까지 연결, 수익을 창출하고, 기업의 브랜드 가치를 향상시키는데 목적이 있다.

• 지식경영연구
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• 제21권3호
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• pp.89-103
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• 2020

개인이 통제력을 갖고자 하는 것은 기본적인 욕구이다. 따라서 통제력을 상실하는 무력감을 느낄 때, 사람들은 이러한 상태를 벗어나고자 보상행동을 보이게 된다. 현재까지 무력감을 보상하고자 하는 보상행동으로는 제품이나 브랜드를 통한 보상소비행동이 주로 연구되어 왔으나, 본 연구는 소셜 미디어 속 보상행동에 초점을 맞추었다. 최근 자아 표현을 자유롭게 표현할 수 있는 소셜 미디어가 자아 확장의 플랫폼이 되면서 심리적 무력감을 소셜 미디어의 자아 표현을 통해 해소할 수 있는 가능성을 확인하였다. 따라서 무력감을 느낀 사람들이 소셜 미디어에서 어떠한 보상행동을 보이는지 본 연구를 통해 확인하고자 하였다. 분석결과, 소비자의 무력감이 소셜 미디어상에서의 나르시즘적 자아표현에 직접적 영향을 미치고 있지는 않지만, 불안감에 의해 완전 매개되는 것으로 도출되었다. 심리적 무력감을 느낀 경험을 회상하도록 한 실험 집단에서는 불안감을 많이 느낄수록, 자신의 소셜 미디어에 사회적 권력이나 권위를 보여줄 수 있는 대상(브랜드 혹은 상황)이 보여지는 사진을 게시함으로써 나르시즘적 자아 표현을 하는 것으로 나타났다. 즉, 소비자가 사회적으로 무력감을 경험하게 될 때, 이로 인해 불안감이 형성되면, 소셜 미디어상에서 자신을 좀 더 나은 이미지, 주목받는 이미지로 보이기 위한 나르시즘적 자아표현과 같은 보상소비가 일어나는 결과를 확인하였다. 소셜미디어내에서 나타나는 나르시즘적 자아표현이 다른 사람의 행복에 미치는 부정적 영향에 대한 연구는 현재 많이 진행되고 있다. 하지만 소셜미디어를 통해 자아를 표출함으로써 부정적 감정상태를 해소할 수 있다는 본 연구의 결과는 지식경영 측면에서 볼 때, 소셜 미디어 사용자의 전반적인 삶의 질 향상에 기여할 수 있는 전략의 기반을 제공할 수 있다는 점에서 의의를 지닌다.

• 국제지역연구
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• 제12권2호
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• pp.251-274
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• 2008

본 연구는 해외 유수 다국적기업과의 경쟁에서 우위를 점하기 위해 EU국가 중 가장 크고 진출이 어렵다는 독일을 대상으로 한국제품의 경쟁력 평가를 실증분석 하였다. 특히 제품평가에 미치는 요인으로 국가차원, 기업차원의 다양한 이미지와 소비자의 구매경험 그리고 원산지 확인 유무 등을 활용하여 실증분석을 하였다. 실증연구 결과에서 국가차원의 한국경제이미지, 한국일반이미지는 한국제품평가에 유의한 영향을 미치는 것으로 나타났다. 이는 독일 소비자가 한국을 경제적 측면과 정치, 사회문화 등의 일반 이미지에 있어 좋은 이미지를 갖고 있으며 이것이 제품평가에 긍정적으로 영향을 미치는 후광효과가 있음을 보여주는 것으로 판단된다. 추가적으로 브랜드 구매경험과 한국에 대한 지식 여부가 독일 소비자의 한국상품 평가에 미치는 영향 또한 분석하였다. 독일에서의 제품 경쟁력 평가에 있어는 국가차원의 경쟁력과 이미지가 중요한 역할을 한다는 실증결과는 국가차원에서 경쟁력을 확보하기 위해 경제뿐만이 아니라 정치적, 문화적으로 선진화된 이미지를 만드는 것이 중요한 과제라는 시사점을 제공하였다.

• 지능정보연구
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• 제19권3호
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• pp.93-111
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• 2013

최근 독감 예측이나 부동산가격 예측 등 다양한 분야에서 웹검색 트래픽이나 소셜 네트워크 등의 방대한 고객 데이터를 통해 사회 현상, 소비 트렌드 등을 분석하고자 하는 시도가 증가하고 있다. 최근 구글이나 네이버 등의 인터넷 포털서비스 업체들은 온라인 사용자들의 웹검색 트래픽 정보를 구글 트렌드, 네이버 트렌드 등의 서비스로 공개하고 있는데, 이들이 제공하는 웹검색 트래픽 정보를 기반으로 온라인 사용자들의 정보 검색 행태에 대한 연구들이 학계 업계 등에서 주목받고 있다. 웹검색 정보를 기반으로 사회 현상이나, 소비 동향, 정치 투표 결과 등을 예측해 볼 수 있음을 실증하고 있는 분야는 많은 연구가 수행되고 있지만, 웹검색 트래픽 정보를 이용하여, 소비자의 제품에 대한 중요한 속성 도출 및 소비자의 기대 변화 관측 등의 온라인 사용자 행태에 초점을 맞추어 연구되고 있는 분야는 상대적으로 많은 연구가 수행되고 있지는 않다. 따라서, 본 연구에서는 구글이나 네이버가 제공하는 소비자의 웹검색 트래픽을 활용해서 소비자가 생각하는 제품 포지션을 가시화할 수 있는 방법을 제안한다. 브랜드 간의 관계를 확인하기 위해, 동시 검색 트래픽 정보를 활용하여 네트워크 모델링의 방법을 사용한 시스템을 제안하고 있으며, 이를 통해 소비자들이 제품 간의 유사성을 어떻게 인지하고 형성하며, 새로운 혁신 제품 카테고리 내에서 제품 브랜드들이 소비자의 마음 속에서 어떻게 자리 잡고 있는지의 브랜드 포지셔닝을 확인할 수 있는 방법론을 제안하였다. 또한 이를 태블릿 PC의 사례를 통해서, 미시적인 관점에서 소비자의 마음속에 위치한 태블릿 PC 개별 브랜드들의 위치 및 관계를 보여주었다. 기업은 소비자의 제품에 대한 인식 및 중요 속성 도출을 위해 많은 비용과 시간을 소요하여 소비자 조사를 행하게 되는데, 본 연구의 방법론을 활용하여 소비자의 제품에 대한 인식, 제품간 유사도, 제품에 대한 중요 속성의 변화 등을 일반에게 공개된 검색 트래픽 정보를 활용하여 비교적 쉽고 추가적인 비용 없이 도출할 수 있을 것이다.

• 복식문화연구
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• 제10권3호
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• pp.236-247
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• 2002

In spite of the bad conditions of fashion companies: the number of licit wear consumers in Korea are increasing because knit wear gives a body with an comfort action. Domestic knit wear industry, however, doesn't have any standard fur satisfying consumers'needs and for quality estimation on that. So we examined the knit wearers'conception of the quality to broaden the knowledge of knit wear and produce better products. The purpose of this study was to find out the factors of wearer's perception. This study carried out through a qualitative approach. The subject of this study were 17 single women who were 20's and living in Seoul and Kyoungki province. The item of this questionary was as follow: 1) what they know about knit wear and how much they are satisfied with that 2) what the wearers think the problems of knit wear are 3) how knitted wear industry can satisfy consumers's needs and take into account consumer feedback in product development The results of this study were summarized as follows. 1. The wearers had no knowledge about materials, sewing methods, patterns, knitting methods, and gage. 2 The wearers didn't recognize the differences between the products by famous brand and obscure conventional market. For that reason, the high price knit wear wont satisfy wearer. 3. The wearers didn't prefer the revealing their body shapes. 4. Laundering was the big problem which was they chosen the knit wear. They take it for granted that the knit wear needs dry-cleaning or hand-washing. Knit wear industry tries to make it easy laundering by development knit material.

• 복식문화연구
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• 제18권3호
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• pp.423-435
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• 2010

The purpose of this study was to observe the current consumption of bedding products, purchase behavior, and to compare between purchase criteria and degree of satisfaction after the purchase. Independent variables are age, consumer's knowledge and involvement about the bedding materials. This study can contribute for bedding product marketing strategies and design development. We used questionnaires that were distributed to 500 females aged in 20s to 50s, using stratified sampling method. Only 457 reliable questionnaires were selected for statistical analysis. Data were analyzed statistically through frequencies, paired t-test, ANOVA, Dunnett T3, Chi-test, using SPSS (Version 12.0). The results of this study are as follows. The types of bedroom was significantly associated with age variables. Women in 20's to 30's were using the mixture of Ondol and bed(chimdaie), while 40's to 50's women were using bed for all their rooms. The usage of filling material for the comforter(ibul) was significantly associated with the age group. 20's to 30's age group preferred synthetic fibers for the filling, while 40 to 50's women preferred cotton fibers. Generally, the most of people used quilted comforter and they used cotton material as filling materials of comforters. As to purchase behavior, the most frequent place of purchase was specialty store of bedding products, and the highest percentage of motivation for purchase was "deformation after the use/throwing away". Purchase motivation for bedding was related with the age variable and the clusters based on the knowledge of bedding materials. We analysed the comparison test purchase criteria and satisfaction. In all attributes except brand image, people evaluated lower in satisfaction after purchase than in criteria before purchase.

• 한국의류학회지
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• 제35권7호
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• pp.801-815
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• 2011

This study examines the characteristics of marketing and customer that influence the selection of multichannel (preference/frequency of use) in the fashion retail. The subjects of this study are men and women live in Seoul/Gyeonggi province and Busan/Gyeongsangnam-do in their 20s-40s who have shopping experiences in fashion items of more than 2 shopping channels among offline stores, catalogs, and the internet. The survey period was from March to May 2010 and 411 forms were used in this survey. The data were analyzed by a reliability analysis (Cronbach's ${\alpha}$), a factor analysis, t-test and one-way ANOVA. The main results of this study are summarized as follows. First, marketing characteristics, which effect the selection of multichannel (preference/frequency of use), consist of sales promotion, service, price, merchandise, and distribution. Those have a significant influence (***p${\leq}$.001) on choosing multichannel of fashion retail. Price has a significant impact on the preference of multichannel and merchandise affect for frequency of use in multichannel shopping. Second, customer characteristics have a significant influence (***p${\leq}$.001) on the monthly average purchasing amount, shopping hours, shopping frequency, brand knowledge, and price sensitivity. Particularly, monthly average purchasing amount & shopping frequency have meaningful differences in the frequency of using multichannel; in addition, shopping hours were affected by preference & frequency of use. Price sensitivity has a greater influence on the frequency of using multichannel and brand knowledge has a greater effect on multichannel preference. Customer's information searching characteristics have main 3 factors through the use of marketing information, personal information and experience information. Application of experience information is the main factor in preference and frequency of using multichannel shopping. The customer demographic characteristics of age (*p${\leq}$.05, **p${\leq}$.01) and gender (*p${\leq}$.05) show a difference for selecting multichannel. There is no difference for marital status, average household income per month, and job.