• Title/Summary/Keyword: Complex Service

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A Development Methodology of the Ubiquitous Service Model for a Mixed-Use Complex in u-City (복합단지영 u-서비스 모델 개발 방법론)

  • Park, Kwang-Ho;Kim, Yun-Hyung
    • Information Systems Review
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    • v.13 no.1
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    • pp.13-32
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    • 2011
  • As the ubiquitous technology has been widespread, the u-service development in the private sector is increasing these days. Especially, consisting of various life spaces, a mixed-use complex started actively utilizing the ubiquitous technology in order to provide users with differentiated services. In this paper, a new development methodology of the u-service for a mixed-use complex is proposed. Because the ultimate purpose of the u-service in a mixed-use complex is to guarantee profitability, the u-service must accelerate commercial activities among various users in the complex. The u-service development methodology of a mixed-use complex proposed in this paper firstly defines various perspectives for the u-service and identifies specific u-service elements in cross points of the perspectives. Then with those u-service elements, the methodology generates a u-service pool. Finally, after evaluation process, target u-serviced to develop are selected. Having designed the u-service development methodology, we expect the methodology to contribute the successful implementation of u-service model for a mixed-use complex.

A Study on the Relation of Service Quality and Customer Satisfaction in Complex Service System (서비스유형별 복합화에 따른 서비스가치와 고객만족도의 관계에 관한 연구)

  • Kim, Hyung-Wook;Lee, Yung-Kwan;Sin, Sun-Ho
    • Journal of Korean Society for Quality Management
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    • v.39 no.4
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    • pp.556-564
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    • 2011
  • The purpose of this study is to analyze the effect of service quality characteristics on customer satisfaction in complex shopping mall. For the purpose of this study, we defined three service quality characteristics of complex shopping mall by correlation, harmony, synergy effect, and analyzed the effect of these quality factors on customer satisfaction. For the analysis of the data, we used exploratory factor analysis and the confirmatory factor analysis and the structural equation modeling method(AMOS 19.0). As the result of this study, we concluded that 2 of 3 service quality characteristics deeply affect on customer satisfaction in complex shopping mall, and suggest that the activation of the quality factors is needed to raise the customer satisfaction.

Effects of Multi-Complex Agent Addition on Characteristics of Electroless Ni-P Solution (복합 착화제 첨가가 무전해 Ni-P 도금액의 특성에 미치는 영향)

  • Lee, Hong-Kee;Lee, Ho-Nyun;Jeon, Jun-Mi;Hur, Jin-Young
    • Journal of the Korean institute of surface engineering
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    • v.43 no.2
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    • pp.111-120
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    • 2010
  • In this study, the effects of multi-complex agents addition on characteristics of electroless Ni plating solution are investigated. The species and the concentration of complexing agents are major factors to control the deposition rate, P concentration, and surface morphology of plating films. Adipic acid increases the deposition rate in regardless of single- or mutli-complex agent addition. However, lactic acid effectively increases the deposition rate in case of multi-addition as the complex agents with adipic or sodium succinate acid. In addition, sodium citric acid and malic acid show good stabilizing effects of plating solution and lowering the deposition rate, because they have high complexibility. Therefore, it is suggested that the development of Ni-P plating solution suitable for diverse usages can be carried out systematically using the database from this study.

A Development Methodology of the Interactive Ubiquitous Service Model for a Mixed-Use Complex in u-City (u-City 활성화를 위한 복합단지의 인터액티브 u-서비스 모델 개발 방법)

  • Park, Kwang-Ho;Kim, Yun-Hyung
    • Information Systems Review
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    • v.11 no.1
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    • pp.197-215
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    • 2009
  • As the ubiquitous technology has been widespread, the u-service development driven by the private sector is increasing these days. In this paper, a new development methodology of interactive u-services for a mixed-use complex in u-City is proposed. The current state-of-the-art IT, Web2.0, assumes that information must be communicated in both way, not only from service provides to users but also from users to service providers. Here the user-driven u-service will be utilized for service providers to customize user services. By this interactive u-service paradigm, the information users become the information providers so that the mixed-use complex will take advantage of massive information. Also, admitting that the mixed-use complex is limited in terms of the space size, the network effect of information and shared contents created through the interactive u-services can be maximized.

User Targerting SaaS Application Mash-Up Service Framework using Complex-Context and Rule-Martix (복합 콘텍스트 및 Rule-Matrix를 활용한 사용자 맞춤형 SaaS 어플리케이션 연동 서비스 프레임워크)

  • Jung, Jong Jin;Cui, Yun;Kwon, Kyung Min;Lee, Han Ku
    • Journal of Korea Multimedia Society
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    • v.20 no.7
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    • pp.1054-1064
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    • 2017
  • With the development of cloud computing, internet technology and Internet of Things(IoT), most of applications are being smarter and changing from native application to SaaS (Software as a Service) application. New versatile SaaS applications are being released through various app portals (e.g. appstore, googleplay, T-Store, and so on). However, a user has a difficulty in searching, choosing an suitable application to him. It is also hard for him to know what functions of each SaaS application are useful. He wants to be recommended something inter-operated SaaS service according to his personality and his situation. Therefore, this paper presents a way of making mash-up of SaaS applications in order to provide the most convenient inter-operated SaaS service to user. This paper also presents SaaS Application Mash-up Framework (SAMF), complex context and rule matrix. The proposed SAMF is a main system that totally manage SaaS application mash-up service. Complex context and rule matrix are key components in order to recommend what SaaS applications are needed and how those SaaS applications are inter-operated. The SAMF collects complex contexts (User Description, Status Description, SaaS Service Description) in order to choose which SaaS applications are useful, analyze what functions to use, how to mash-up.

Relationship of Blood Metabolites with Reproductive Parameters during Various Seasons in Murrah Buffaloes

  • Khan, H.M.;Mohanty, T.K.;Bhakat, M.;Raina, V.S.;Gupta, A.K.
    • Asian-Australasian Journal of Animal Sciences
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    • v.24 no.9
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    • pp.1192-1198
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    • 2011
  • Peri-partum metabolic profile was evaluated in winter and summer calving, with 15 Murrah buffaloes in each seasonal group. In summer calvers, significantly lower values were observed for blood plasma urea nitrogen (BUN) at day 30 pre-partum (p<0.05), on calving day (p<0.05) and at all other stages (p<0.01); plasma non-esterified fatty acids (NEFA) values were significantly lower on day 30 pre-partum (p<0.01) and on day 60 post-partum (p<0.05). This was associated with significant reduction in days to first service (DFS) and service per conception (SPC) and an overall better reproductive performance in terms of service period, risk to first service on days 60, 90 and >90, and pregnancy risk to first service up to days 60 and 90. This may be attributed to better pre-partum nutritional status. Cervical and uterine involution were completed in fewer days, involutional changes took place at a faster pace and there were a lower number of abnormal involutional changes in winter compared to summer season. This may be attributed to better post-partum nutrition and less environmental stress. However, validation requires further targeted cohort investigation with a large sample size.

Development of Evaluation Metrics for Pedestrian Flow Optimization in a Complex Service Environment Based on Behavior Observation Method

  • Bahn, Sang-Woo;Lee, Chai-Woo;Kwon, Sang-Hyun;Yun, Myung-Hwan
    • Journal of the Ergonomics Society of Korea
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    • v.29 no.4
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    • pp.647-654
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    • 2010
  • In a service environment, the spatial layout is an important factor that has a great impact on customers' behavioral characteristics including wayfinding and purchasing. Previous studies have shown a gap between marketing, focusing solely on profitability and satisfaction, and architecture, looking only into efficiency of pedestrian flow. To balance such disparity, this study suggests an integrated approach for assessing behavioral patterns in complex service environments. With the objective that complex service environments should aim to increase its profitability and efficiency while guaranteeing customer satisfaction, quantitative metrics was developed for evaluation. The metrics was defined to use data from behavior observation including path tracking, population counting, and gaze analysis, while previous studies have relied on abstract survey methods that were prone to sampling errors and loss of data. For validation of the metrics in a real world setting, a case study was conducted at 4 train stations in Korea. In the case study, experiments were conducted to gather the required data in all 4 train stations, while their physical layouts were also analyzed. With the results from the case study, comparative evaluation of the 4 train stations in terms of behavioral efficiency was possible, together with a discussion on the effect of their physical settings.

Optimal Service Contract Policies for Outsourcing Maintenance Service of Assets to the Service Providers

  • Rahman, Anisur;Chattopadhyay, Gopinath
    • International Journal of Reliability and Applications
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    • v.8 no.2
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    • pp.183-197
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    • 2007
  • There is a growing trend for asset intensive industries to outsource maintenance services of their complex assets since outsourcing through service contract reduces upfront investments in infrastructure, expertise and specialised maintenance facilities. Estimation of costs for such contracts is complex and it is important to the user and the service providers for economic variability. The service provider's profit is influenced by many factors such as the terms of the contract, reliability of asset, and the servicing strategies, costs of resources needed to carryout maintenance. There is a need to develop mathematical models for understanding future costs to build it into the contract price. Three policies for service contracts are proposed in this paper considering the concepts of outsourcing maintenance service of assets to the service providers. Conceptual models are developed for estimating servicing costs of outsourcing through service contracts by considering time dependent failure mode.

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A Study on the Type of Welfare Service for Strengthening Tenant's Housing Welfare in Permanent Affordable Housing

  • Roh, Sang-Youn;Yoon, Young-Ho;Cho, Young-Tae;Lee, Ji-Eun;Cho, Yong-Kyung
    • Land and Housing Review
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    • v.3 no.1
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    • pp.1-14
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    • 2012
  • Since the provision of Permanent Affordable Housing in the early 1990's, it is confronted with the need to strengthen its welfare service due to aging of its facilities and the declining welfare system for its tenants. In addition, the aging population of tenants is on the rise, increasing the group of tenants that are in need of care. The local social community center has entered into the community of permanent affordable housing and takes partial responsibility in the tenant's social welfare. However, social community center is mainly responsible for providing welfare service to its local residents and thus limited in its ability to satisfy welfare service to tenants of permanent affordable housing. Therefore, it is required to renew the existing welfare system to better suit social demands of tenants according to its specific social group and the characteristics of housing complex. This study aims to propose methods that can strengthen welfare service and analyze the characteristics of welfare service by investigating the existing conditions of welfare system for the tenants in permanent affordable housing complex. For this purpose, this study presents with categories of service standards, by breaking down and codifying welfare service and propose applicable mixed-use service in pre-existing permanent affordable housing.

A Study on The Complex Event Detection Methods Based on Bitmap Index for Stream data Processing (스트림 데이터 처리를 위한 비트맵 인덱스 기반 복합 이벤트 검출 기법에 관한 연구)

  • Park, Yong-Min;Oh, Young-Hwan
    • Journal of the Institute of Electronics Engineers of Korea TC
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    • v.48 no.4
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    • pp.61-68
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    • 2011
  • Event-based service technology integrate service to detect events that occur in real time by analyzing the response. Is the core technology for real-time business and ubiquitous service environment construction. Is required event-based service technology on business processes in real-time business environment that providing rapid response to changing and custom service using a variety of information real-time monitoring and analysis in ubiquitous service environment. Last event-driven business processes can be used as a CEP(Complex Event Processing). The core of CEP technology, the event from multiple event sources analysis of events affecting and the way to handle action, is detect complex event to user. In previous studies, an event occurs that continue to perform without the need for partial operations. so many operations and spend a lot of memory is a problem. To solve these problems, event detection technique is proposed that large streams of data without processing any events, registered to configure a complex event occurs when all events in the application layer, complex event processing. The proposed method, first using a bitmap index to manage the event occurs. The complex events of the last event in response to define a trigger event. The occurrence of an event to display a bitmap index, a composite event occurrence of all event to configure the test through the point at which a trigger event occurs. Is proposed, If any event occurs to perform the operation. The proposed scheme perform operations when all event occurs without events having to perform each of the tests. As a result, avoid unnecessary operations and reducing the number of events to handle the increased efficiency of operations.