• Title/Summary/Keyword: Competitive Method

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A Study on CRM Using Knowledge of Customer in Korean Financial Institutions (고객의 지식을 활용한 금융기관의 CRM에 관한 연구)

  • Kwon Kum-Tack
    • Management & Information Systems Review
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    • v.12
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    • pp.17-35
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    • 2003
  • In the customer-centered era, financial institutions have understood the importance of Customer Relationship Management(CRM), and heavily invested into building the required technology infrastructure more than ever. In a competitive environment that are changing fast, knowledge management is necessary. To know customers' needs and desire, we have to approach their environment and mind, and the method by estimating in terms of supposing or imitating. Applying customers' knowledge is effective and will come up with a stepping-stone to get rid of threatening factors by having competitiveness in a competitive environment and extending and changing the corporation. This purpose, the study has identified knowledge-oriented infra that corporations know and customer relations by conducting a poll of local corporations and have presented motives that can effectively carry out knowledge-based customer relations. To gain competitive advantage, these Institutions need to understand their customers' potential value to find out more and to recognize the significant changes of customer. Then the CRM implementation will help Financial Institutions move to more of a sales culture away from product and closer to the customer.

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Bidding Strategies with the Opportunity Cost of Reactive Power in a Competitive Market (무효전력 기회비용을 반영한 전력시장 입찰전략 연구)

  • 이광호
    • The Transactions of the Korean Institute of Electrical Engineers A
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    • v.53 no.1
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    • pp.67-72
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    • 2004
  • This paper addresses the bidding strategies of generating firms in a competitive market where the firms are provided with payment for generating reactive power. Reactive support for voltage control is an integral and critical part of power system operations. Since reactive support is unbundled in a competitive market under open access transmission, it is treated as one of ancillary services. The operation costs and opportunity costs for reactive support are compensated by payment to the firms, hence their bidding strategies will be affected. The opportunity costs are evaluated from the foregone profits of a generator in making sales in real power market by providing reactive support instead of real power. Game theory approach is used to analysis the transaction strategies of real power by the bimatrix method in this paper. Through computing the Nash equilibrium in a sample system, an incentive of a generator for improving the reactive generating capacity is found to be effective and the variations of the profits are analyzed as the demand power factor changes.

The effect of DSM(Demand-Side Management) in competitive electricity market (DSM(Demand-Side Management)이 경쟁적인 전력시장에 미치는 영향)

  • Kim, Moon-Young;Baek, Young-Sik;Kim, Jung-Hoon;Song, Kyung-Bin
    • Proceedings of the KIEE Conference
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    • 2000.07a
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    • pp.388-390
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    • 2000
  • The production of electricity and the pattern of consumption in competitive electricity market are changing. The price of electric power in spot market will be varied by the economic electricity availability of generation utilities and electricity consumers. DSM(demand-side management) is a method which provides simultaneously economics to utilities and consumers as main participants in electricity market. In this paper, it is argued that the effect of DSM in competitive electricity market for consumers, generation utilities, and transmission utilities.

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A Study For Improvement of Due Date Rate by Supplementing Defects of MRP Using DBR (DBR을 이용한 MRP 단점 보완에 따른 납기 준수율 향상에 관한 연구)

  • 조중현;양광모;강경식
    • Proceedings of the Safety Management and Science Conference
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    • 2004.05a
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    • pp.299-302
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    • 2004
  • Today, several manufacture enterprises are endeavoring constantly to receive order winners of subsidiary company product. There are tendencies to occupy competitive advantage in high position in price competition and in quality etc. But, it is not easy to keep it even if price has been cheap recently. Also, it is hard to be competitive advantage element more, because production smoothing was made much even if there is in quality. To keep or improve present competitive power, the due date rate is becoming importance. Several techniques with MRP, MRP II appeared in the 1970s by method to improve the these due date rate. These techniques have some defects to due date. Therefore, in this paper, MRP wishes to receive the due date rate that is improved more by supplementing having these defect by DBR of TOC.

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Collecting of the Competitive Intelligence by using the Internet (인터넷을 이용한 경쟁정보수집)

  • 김휘출
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.13 no.1
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    • pp.43-57
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    • 2002
  • Modern society is called as an intelligence society that many companies need information and intelligence as factors for good production. So many knowledge workers want to seek information by himself easily and effectively. As a result of this study, the using search engines in internet is not effective for the competitive intelligence. This thesis suggests some methods for effective searching methods for competitive intelligence. The first method is intensive searching for special site and the second is customized information service and the last is using of the limited function in search engines.

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A Trend Analysis of Competition Positioning in Korean Seaport by Using BCG Matrix

  • Park, Ro-Kyung
    • Proceedings of the Korea Port Economic Association Conference
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    • 2006.08a
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    • pp.253-276
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    • 2006
  • This paper has shown the trend of competition positioning of 26 Korean ports in 1994, 1999, and 2003 by using BCG matrix which consists of relative market shares, growth rate of cargo handling, and also growth rate and CCR and BCC efficiency scores with scale efficiency scores in the vertical and horizontal axes. The empirical main results are as follows. First, Incheon Port, Pyungtag Port, Gwangyang Port, Busan Port, Pohang Port and Woolsan Port have shown their competitive positioning in terms of market share and growth rate. Second, Pyungtag Port, Wando Port, Tongyoung Port, Gohyun Port, Samcheog Port, and Okgae Port have their competitive positioning in terms of growth rate and scale efficiency scores. The main policy implication of this paper is to emphasize that BCG matrix method using in this paper can give seaport manager the basic information for planning the future port management for enhancing the competitive positioning among Korean seaports.

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THE INTRODUCTION METHOD OF TECHNOLOGY MANAGEMENT IN THE OIL AND GAS PLANT INDUSTRY

  • Doo Hee Lee;Young Woong Song;Hyoung Chul Lim;Yoon Ki Choi
    • International conference on construction engineering and project management
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    • 2007.03a
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    • pp.249-258
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    • 2007
  • Recently orders of projects in the field of oil and gas plants have increased due to rising oil prices and consumption. The markets of oil and gas plants are expanding into the Middle East area and all over the world. Because the oil and gas markets have a lot of overseas construction operations, competition among advanced companies is more important. However, companies in the period of growth have not had enough competitive powers of license in the design phase. Therefore, they are faced with difficulty of adopting the technology which is maximizing the effect of investments, and scheduling of a long-range plan. In order to achieve adequate technology management and competitive power, this study considers a long-range plan through an analysis of an appropriate introduction and the strategic planning process of technology management.

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Assessing Contractor Competition in Competitive Bidding for Highway Construction Projects Using Network Analysis

  • Le, Chau;Arya, Minakshi;Moriyani, Muhammad Ali;Le, Tuyen
    • International conference on construction engineering and project management
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    • 2022.06a
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    • pp.18-24
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    • 2022
  • State highway agencies (SHAs) typically apply a competitive procurement procedure to select contractors for their design-bid-build projects. Since the level of competition affects construction bid prices and project outcomes, the Federal Highway Agency (FHWA) suggests SHAs seek ways to improve competition among contractors continuously. However, they rarely conduct an empirical assessment of the current competition level necessary to identify room for improvement. Besides the number of bidders on a project, other factors such as winning or losing rates among the contractors in previous projects can also indicate the degree of competition; only a few contractors may have won the majority of the projects in a specific region. However, few studies have investigated such factors. This paper proposes a network analysis-based approach to evaluating contractor competition levels of highway projects using historical bid tabulation data. The proposed method provides insights into overall competition levels, the determination of competitive contractors, and winning rate distribution among contractors.

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A Study on Positioning of Restaurants Based on Their Competitive Relationships and Consumer Preferences - Focused on Six Family Restaurants in the Metropolitan Area - (패밀리 레스토랑의 경쟁 관계와 고객 선호도에 대한 포지셔닝 연구 - 수도권의 6개 패밀리 레스토랑을 중심으로 -)

  • Ahn, Sung-Sik;Ra, Young-Sun
    • Culinary science and hospitality research
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    • v.13 no.1 s.32
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    • pp.24-40
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    • 2007
  • This study investigated an effective countermeasure of each restaurant under the present market conditions by grasping consumers‘ brand recognition and preferences over six restaurants in the metropolitan area centering around Seoul and comparing and analyzing selection properties that satisfy customers. The survey used a self-recording method that respondents write in the answers in person, and its subjects were the customers of restaurants in the metropolitan area from July to August, 2006. We made the MDS(multidimensional scaling) analysis of the available data from 408 respondents, using the SPSS statistical analysis program. The result was as follows. First, there were intensely competitive relationships between Nolboo Bossam and Wonhalmeoni Bossam, and between Outback Steakhouse and TGIF. Marche and Bennigan’s, however, didn‘t have a competitive relationship but kept a complementary one. Second, Wonhalmeoni Bossam was most favorably commented upon in its facilities, atmosphere, location, services, convenience(business hours, parking, transportation), recognition(popularity, fame, advertisement), sanitation and cleanliness, reasonable prices (food and drinks), etc., and then came Nolboo Bossam, TGIF, Outback Steakhouse, Bennigan’s, and Marche in that order. Third, in case of selection properties on taste of food, TGIF was estimated as the best, and then came Outback Steakhouse, Bennigan's, Marche, Wonhalmeoni Bossam, and Nolboo Bossam.

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Broker-Dealer Competition in the Korean Financial Securities Markets

  • Gwon, Jae-Hyun
    • The Journal of Industrial Distribution & Business
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    • v.9 no.4
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    • pp.19-26
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    • 2018
  • Purpose - This study measures how competitive securities broker-dealers are in the Korean financial markets. It aims to test whether the markets are perfectly competitive or monopolistic since the global financial crisis of 2008. Research design, data, and methodology - We apply the method developed by Panzar and Rosse (1987), H-statistics, which offers an index for the competitiveness as well as statistical tests. The dataset in use is retrieved mainly from the quarterly statements of the financial services companies by the Financial Statistics Information System of the Financial Supervisory Service. General information on officers and employees is utilized in addition to balance sheets and income statements of securities companies. Results - H-statistics for 2009-2015 is about 0.7 that is a robust estimate regardless of model specifications such as full trans-log, partial trans-log, and Cobb-Douglas regression equations. H-statistics for each year is also computed in similar ways in that it varies between 0.3 and 0.9. Conclusions - Since the global financial crisis, H-statistics concludes that securities broker-dealer markets in Korea is neither perfectly competitive nor monopolistic. It evidences that the markets are rather monopolistically competitive. The trend in annual H-statistics leads to the same conclusion but the result is not such stable that overall H-statistics implies.