• 여성건강간호학회지
• /
• 제13권2호
• /
• pp.77-87
• /
• 2007

Purpose: This study was examined the quality of the sexual life among married women in terms of the factor structure of Sexual Quality of Life(SQOL) and evaluated the predictive value of 11 variables for SQOL. Method: Two hundred and ninety-three married women completed the Korean version SQOL scale with information on age, education, length of marriage, family income, health, sexual knowledge, coital frequency, harmony with family members, levels of affection, and general and sexual communication. Data were analysed with principal components and regression analyses. Result: The SQOL scale had two clearly defined factors, Negative Quality of Sexual Life and Positive Quality of Sexual Life, on which all scale items were significantly loaded, accounting for 54.3% of the total variance. Independent regression analysis showed all variables except education to be significant predictors of SQOL with interpersonal variables (general and sexual communication, affection and harmony with family members) being the most powerful predictors. However when the 11 variables were combined together in stepwise analysis, only 6 variables (general communication, age, affection, coital frequency, sexual knowledge and health) were significant, accounting for 39% of the total variance. Conclusion: The Korean version SQOL scale is a good measure to tackle SQOL in married women. To enhance SQOL, strengthening interpersonal interaction focusing on general/sexual communication, affection and harmony with family members seems to be more important than sexual activities and personal characteristics.

• 대한안전경영과학회지
• /
• 제11권2호
• /
• pp.187-195
• /
• 2009

Various kinds of service measurement including the development of the measurement of service quality have been developed. Especially the mobile telecommunication service being represented by the mobile communication company would be the mostly developed area. Its service development can be understood along with the development of the telecommunication companies as well as cellular companies. It is a differentiated phenomenon in the current research, such as the organic influence between the service quality and product. Of course there are such products placed on sale and enjoyed the common service, but at present there is another case that the product is on the market exclusively with the mobile company in here. This article is to estimate service efficiency for Mobile Communication and Cellular company. In this paper, We tried to measure the service quality and overall satisfaction by using Data Envelopment Analysis(DEA), degree of combination and top2box which is a little bit different methodology from traditional ones. This paper uses CCR model in DEA to measure service efficiency in the Mobile Communication.

• 품질경영학회지
• /
• 제52권1호
• /
• pp.57-75
• /
• 2024

Purpose: The purpose of this study is to recognize the importance of a cooperative relationship in which parents of early childhood education institutions share responsibility and authority, and to suggest ways to establish efficient management strategies. Methods: The survey was conducted through online responses using Google surveys and SNS. The collected data was collected using SPSS 22.0 and Smart PLS 4.0 statistical programs. Results: Among the 13 hypotheses, only expertise in educational service quality was confirmed to have no effect on customer trust. The verification results of 11 mediation effects confirmed that customer satisfaction does not mediate the relationship between non-verbal communication and customer loyalty, and that customer trust does not mediate the relationship between expertise and verbal communication on customer loyalty. Conclusion: We presented basic data for establishing a marketing strategy that can improve the quality of services of infant and toddler education institutions and increase management performance.

• The Journal of Asian Finance, Economics and Business
• /
• 제4권3호
• /
• pp.85-94
• /
• 2017

The paper examines critical factors affecting consumer behavioral intentions in accepting online health communication through social networking sites. Unlike recent research under this topic, the paper assimilates some components of service quality dimensions and consumer behavior theories. The paper employs factor analysis and structural equation modelling analysis with latent variables to identify critical factors from the survey data collected from Korean consumers. The results of the study identifies three major constructs: consumer needs for health information, the perceived value of tangible attributes of health information providers, and the perceived value of intangible attributes of health information providers. The results show that consumer needs for health information and the tangible and intangible attributes of health information providers should be considered as important antecedents of accepting online health communication through social networking sites. The findings suggest that the success of online health communication via social networking sites largely depends on the tangible and intangible attributes of health information providers.

• 정보관리학회지
• /
• 제31권3호
• /
• pp.65-87
• /
• 2014

조직 커뮤니케이션은 하나의 사회적 체제인 조직에서 구성원의 정보전달 행위를 통해 공동의 목표를 달성하는 과정이며 조직구조의 한 요소이다. 목표달성의 정도와 서비스의 질을 포함하는 효과성, 만족도 등은 조직성과로 표현될 수 있으며 도서관 조직성과로 간주될 수 있는 서비스 품질은 $LibQUAL+^{TM}$ 모형을 통해 측정될 수 있다. 본 연구에서는 조직 커뮤니케이션을 공공도서관 조직성과를 향상시키는 조직요소로 $LibQUAL+^{TM}$ 모형에 따른 서비스 품질을 조직성과로 설정하고 이들의 관계를 통해 커뮤니케이션의 특성이 차원별 서비스 품질에 어떠한 영향을 미치는지 알아보는 것을 그 목표로 한다. 이를 위해 수도권에 위치한 8개 공공도서관의 사서 및 이용자 대상 설문조사를 통한 통계적 분석을 시행한다. 연구결과 도서관의 상향, 수평, 하향 커뮤니케이션은 품질의 3개 차원(서비스의 감성적 차원, 정보통제 차원, 도서관 공간 차원)에 영향을 미치는 것으로 나타났다.

• 대한간호학회지
• /
• 제37권5호
• /
• pp.772-780
• /
• 2007

Purpose: Nursing communication has become more important than ever before because quality of nursing services largely depends on the quality of communication in a very competitive health care environment. This article was to introduce ways to improve nursing communication using conversation analysis. Methods: This was a review study on conversation analysis, critically examining previous studies in nursing communication and interpersonal relationships. Results: This study provided theoretical backgrounds and basic assumptions of conversation analysis which was influenced by ethnomethodology, phenomenology, and sociolinguistic. In addition, the characteristics and analysis methods of conversation analysis were illustrated in detail. Lastly, how conversation analysis could help improve communication was shown, by examining researches using conversation analysis not only for ordinary conversations but also for extraordinary or difficult conversations such as conversations between patients with dementia and their professional nurses. Conclusion: Conversation analysis can help in improving nursing communication by providing various structures and patterns as well as prototypes of conversation, and by suggesting specific problems and problem-solving strategies in communication.

• The Journal of Asian Finance, Economics and Business
• /
• 제7권11호
• /
• pp.1105-1111
• /
• 2020

The study aims to investigates and explore the quality of work life (QWL) and also to find out which QWL factors are considered as primary factors among employees of PT. Duta Transformasi Insani, a consulting service management in Indonesia. The factors of QWL in this study consist of nine components, which are: work environment, organizational culture and climate, relation and cooperation, training and development, reward and compensation, facilities, job satisfaction and job security, work autonomy, and resource adequacy. This study conducted a survey of every employee who works for PT. Duta Insani, which consists of various sample characteristics, such as gender, education level, and length of employment. The descriptive analysis also analyzes how the QWL condition in this company. The method in this research using quantitative descriptive and factor analysis, together with validity and reliability tests, to fulfill the study objectives. The results showed that most dimensions of employees' QWL are within a valid category, with an 80 percent average of this variable. Furthermore, the results also indicate there are two major factors constituting the quality of work life of the employees of PT. Duta Transformasi, which are supportive organizational culture, accounting for 47.75 percent, and organizational facilities, accounting for 13.03 percent.

• International journal of advanced smart convergence
• /
• 제11권2호
• /
• pp.211-218
• /
• 2022

Pandemic situations such as COVID-19 can occur supply chain crisis. Under the supply chain crisis, delivering farm products from the farm to the city is also very challenging. Therefore it is essential to prepare food sufficiency people who live in a city. We firmly insist on food self-production/consumption systems in each home. However, since it is impossible to grow high-quality crops without expertise knowledge. Therefore expert system is essential to grow high-quality crops in home. To address this problem, we propose a smart kitchen farm as a data-based monitoring system and platform with ICT convergence technology. Our proposed approach 1) collects data and makes judgments based on expert knowledge for home users, 2) increases product quality of the smart kitchen farms by predicting abnormal/normal crops, and 3) controls each personal home cultivation environment through data-based monitoring within the smart central server. We expect people can cultivate high-quality crops in thir kitchens through this system without expert knowledge about cultivation.

• 응용통계연구
• /
• 제17권3호
• /
• pp.377-391
• /
• 2004

최근 정보통신은 국가 핵심사업으로 급속히 성장하고 있어 정보통신산업 통계의 필요성이 더욱 대두되고 있다. 정보통신산업 통계품질은 조사품질, 통계자체품질, 통계결과물에 대한 품질, 통계생산 기관의 품질 등 다양한 요인들에 의해서 이루어진다 이에 본 연구는 구조방정식을 이용하여 정보통신산업협회의 통계 이용자를 대상으로 통계품질에 영향을 주는 다양한 요인들간의 관계를 파악하고자 한다. 이와 더불어 이용자의 특성에 따른 만족도를 비교함으로써 이용자별 특성에 맞는 통계를 제공하고자 한다. 본 연구의 결과는 정보통신산업 통계를 생산하는 기관들의 평가 및 통계품질 향상을 위한 자료로 사용할 수 있을 것이다.

• 컴퓨터교육학회논문지
• /
• 제16권2호
• /
• pp.79-90
• /
• 2013

의료조직 내에서의 커뮤니케이션 오류와 지연은 의료고객의 서비스 질 하락과 의료분쟁 등 심각한 문제를 야기 시키고 있다. 따라서, 최근 협업적 의료 커뮤니케이션 체계의 중요성이 크게 부각되고 있다. 의사, 환자/보호자, 간호사, 실험실들 간의 커뮤니케이션이 원활하게 이뤄질 때 고효율 저비용 서비스는 물론 궁극적으로 병원의 경영성과에도 도움이 된다. 이러한 동기에서 중소 및 대형병원에서 이 시스템 도입이 급증하는 추세이다. 본 논문에서는 유무선 기반의 협업적 의료커뮤니케이션(Clinical Collaborative Communication)시스템의 구현방법과 모델링을 통한 구현 연구 및 시스템 평가를 위해 S병원을 대상으로 계량적 평가를 수행하였다.