• 제목/요약/키워드: Communication processes

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A Process Model for Virtual Collaboration: Theoretical Synthesis and Empirical Exploration (가상협업을 위한 프로세스 모형)

  • Suh, A-Young;Shin, Kyung-Shik
    • Asia pacific journal of information systems
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    • v.18 no.2
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    • pp.73-94
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    • 2008
  • When individuals collaborated in virtual settings, communication is medicated through a variety of communication technologies, and is associated not only with communication effectiveness but also with socio-emotional interactions among group members. In this regards, scholars have examined how technology-mediated communication systems can be designed and used to facilitated communication interaction. However, the empirical results of the previous studies have revealed inconsistencies in the effects of communication media on users' behavioral or attitudinal responses, and on their viable effectiveness in organizations. Some studies claim that computer-mediated communication(CMC) is task-oriented but not suitable for emotional expression since it hinders close interpersonal interaction. On the other hand, some studies argue that individuals are able to develop interpersonal relationships more effectively in a CMC environment than in an FtF-environment. Due to the different perspectives, a theoretical gap exists, and it leads to the inconsistent research findings. The purpose of this paper is to combine the two different perspectives into single unified model, thereby providing a more realistic and comprehensive understanding about virtual collaboration. The present study here sought to answers the following questions with organizational communication perspective: What are the major components of virtual collaboration? What factors affect the performance of virtual collaboration? And what kind of managerial efforts should organization make in order to facilitate CMC media effectiveness in virtual collaboration? Although there is a certain belief that new media, namely technology-mediated communication support would create new opportunities, the problem of "how" or "why" has been an important question that is still not fully addressed. In this regards, we collectively reexamined previous literatures with major issues which are still controversial and integrated various theoretical activity within computer-mediated communication domain: task-oriented approach, socio-emotional approach, and evolutionary psychological approach. Our first contribution is to develop a framework for virtual collaboration by combining two different perspectives into a single unified model, providing a more realistic and comprehensive understanding. The second main contribution is the joint modeling of both social presence and cognitive effort, and the effects on two distinct but important communication outcomes(i.e., take performance and relational development). We tested the research hypotheses which were developed based on the various CMC theories using data gathered through a self-administered mail survey of 127 individuals of 69 virtual workgroups. The proposed model was supported, providing preliminary evidence that the tension between two opposite view should be integrated. The results show that the individual's psychological processes(social presence and cognitive effort) in a virtual environment significantly mediated the effect of CMC inputs (media richness, user adaptation, and shared contest) on the CMC outputs (task performance and relational development). Furthermore, this study shows that the lack of perceived media richness of CMC media can be complemented by user adaptation and shared context. Based on the results, we discuss how communication system should be designed and implemented so as to promote virtual interaction as well as how a virtual workgroup should be composed to complement the lack of media richness. A virtual collaboration using CMC media may create new value by overcoming the logistical constraints. On the other hand, it may also generate various managerial risks such as communicational depersonalization, process dissatisfaction, and low cohesion. Therefore, this study suggests that organization managers should carefully choose the CMC mediums and monitor individual member's cognitive and affective psychological processes during virtual collaboration to reduce potential risks in virtual collaboration.

A New Direction and Its Challenges for Linkage of Agricultural Research and Extension As a Traditional Knowledge Development in Rural Korea: Agricultural Knowledge Systems (농업지식체계 구축에 의한 전통지식개발 방법으로서의 농업연구지도 연계의 방향)

  • Park, Duk-Byeong;Kang, Kyeong-Ha;Lee, Min-Soo
    • Journal of Agricultural Extension & Community Development
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    • v.10 no.1
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    • pp.15-29
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    • 2003
  • The study uses agricultural knowledge system theory to explore how traditional knowledge applies to the linkage system of agricultural research and extension in rural Korea. By agricultural knowledge system we emphasize the dynamic networks of actors, processes of negotiation, and the diverse ways in which knowledge is constructed and performed. The knowledge systems reflect the idea that the boundaries between knowledge groups are not closed and that there could be considerable overlap between knowledge system. The results of this study are the following : First, we should know that some extension agents clearly value farmer knowledge and try to facilitate farmer-to-farmer communication. Extension plays a significant role in the knowledge-creation process and shaping communities because knowledge processes are embedded in social processes that involve aspects of power, authority, and legitimization. Third, the constructions of agricultural knowledge systems thus include social interactions, communication, and the diverse processes individuals employ create, use, and evaluate multiple types and sources of information through the linkage between agricultural colleges and Rural Development Administration (RDA), establishing the research institution of research and extension linkage, exchange research agent with extension agent, and bottom-up approach. Second, we should know that the focus of traditional knowledge development is rural community development as a community process. Nowadays the sessions of the Intergovernmental Committee of World Intellectual Property Organization (WIPO) cover two lines of inquiry, which are the use of existing standards of intellectual property for the protection of traditional knowledge and that of new legal standards, eventually in the from of sui generis mechanisms of protection.

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European Experience in Implementing Innovative Educational Technologies in the Field of Culture and the Arts: Current Problems and Vectors of Development

  • Kdyrova, I.O.;Grynyshyna, M.O.;Yur, M.V.;Osadcha, O.A.;Varyvonchyk, A.
    • International Journal of Computer Science & Network Security
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    • v.22 no.5
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    • pp.39-48
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    • 2022
  • The main purpose of the work is to analyze modern innovative educational practices in the field of culture and art and their effectiveness in the context of the spread of digitalization trends. The study used general scientific theoretical methods of analysis, synthesis, analogy, comparative, induction, deduction, reductionism, and a number of others, allowing you to fully understand the pattern of modern modernization processes in a long historical development and demonstrate how the rejection of the negativity of progress allows talented artists to realize their own potential. The study established the advantages and disadvantages of involving innovative technologies in the educational process on the example of European experience and outlined possible ways of implementing digitalization processes in Ukrainian institutions of higher education, formulated the main difficulties encountered by teachers and students in the use of technological innovation in the pandemic. The rapid development of digital technologies has had a great impact on the sphere of culture and art, both visual, scenic, and musical in all processes: creation, reproduction, perception, learning, etc. In the field of art education, there is a synthesis of creative practices with digital technologies. In terms of music education, these processes at the present stage are provided with digital tools of specially developed software (music programs for composition and typing of musical text, recording, and correction of sound, for quality listening to the whole work or its fragments) for training programs used in institutional education and non-institutional learning as a means of independent mastering of the theory and practice of music-making, as well as other programs and technical tools without which contemporary art cannot be imagined. In modern stage education, the involvement of video technologies, means of remote communication, allowing realtime adjustment of the educational process, is actualized. In the sphere of fine arts, there is a transformation of communicative forms of interaction between the teacher and students, which in the conditions of the pandemic are of two-way communication with the help of information and communication technologies. At this stage, there is an intensification of transformation processes in the educational industry in the areas of culture and art.

An Ergonomic Design Process for Customer-centered Communication Services (고객의 사용환경에 기초한 인간공학적 통신서비스 개발 절차에 관한 연구)

  • Jeong, Seong-Wook;Jung, Eui S.;Park, SungJoon;Lee, Yong Jik;Han, Sung Won;Yun, Chang Sun
    • Journal of Korean Institute of Industrial Engineers
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    • v.31 no.1
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    • pp.56-67
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    • 2005
  • The Processes of a new product design based on ergonomics and customer satisfaction have been studied for years. However, few attempts have been made to systematically include ergonomic design concept to communication service design. Service design can be regarded as a specific type of product design in a way that the processes of product design can also be employed to those of service design. However, a few difficulties may often arise in doing so. First, services have no explicit tangible features, which implies that a customer may not properly appraise contents, quality and functionality of newly designed services with a prototype before launching into market. Second, customer demands on services change more rapidly according to advances in related technology. In the study, we examined earlier studies of product design process and identified that a service design process must alos conform ergonomic methodology, extracting innovative values for creativitybased design and subsequently evaluate its level of customer satisfaction. In this study, we proposed a customer-centered ergonomic design process for communication services. This process includes a hierarchical structure of service requirement identification, customer-centered trend analysis, service scenario development and service evaluation. To prove the practicality of the design process, a case study of communication service design was conducted according to the procedure that follows.

Fabrication of Multi-crystalline Silicon Solar Cell by using Wafer Adhesion Texturing Method (웨이퍼 접착 텍스쳐링 방식을 이용한 다결정 실리콘 태양전지 제조)

  • Yoon, Seok-Il;Roh, Si-Cheol;Choi, Jeong- Ho;Jung, Jong-Dae;Seo, Hwa-Il
    • Journal of the Semiconductor & Display Technology
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    • v.15 no.4
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    • pp.67-72
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    • 2016
  • In this study, the texturing and the emitter formation processes were carried out with the wafer adhesion method to increase the productivity and reduce the production cost of the multi-crystalline silicon solar cell. After fabricating $156{\times}156mm$ solar cell according to the wafer adhesion method, the operation characteristics were analyzed and compared with those of the solar cell fabricated by the standard process method. In the case of a solar cell formed by the wafer adhesion method, it showed Jsc of $32.87mA/cm^2$, Voc of 0.612V, FF of 78.04% and efficiency of 15.71% respectively. The efficiency of the solar cell formed by the wafer adhesion method was 0.1% higher than that of the solar cell formed by the standard method. In addition, the productivity of the texturing and the emitter formation processes is expected to be approximately doubled. Therefore, it is expected that the manufacturing cost of the multi-crystalline solar cell can be reduced due to the improved productivity compared with the standard process.

Cobalt (Co) Electrode FBAR Devices Fabricated on Seven-Layered Bragg Reflectors and Their Resonance Characteristics

  • Mai Linh;Yim, Mun-Hyuk;Yoon, Gi-Wan;Kim, Dong-Hyun
    • Journal of information and communication convergence engineering
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    • v.1 no.3
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    • pp.129-132
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    • 2003
  • In this paper, cobalt (Co)-electrode FBAR devices fabricated on seven-layered Bragg Reflectors are presented along with their resonance characteristics. ZnO films are used as the resonating material in FBAR devices where the Co electrode is 3000${\AA}$ thick. All processes are preformed in an RF magnetron sputtering system. As a result of characterization, the resonance characteristics are observed to depend strongly on the quality of ZnO film and Bragg Reflectors. In addition, the FBAR devices with W/$SiO_2$ reflectors show good resonance characteristics in term of return loss and quality-factor (Q-factor).

Design of Communication Protocols with Minimum Blocked Time for an Interactive Bicycle Simulator (자전거 시뮬레이터에서 블록 시간을 최소화하기 위한 통신 프로토콜의 설계)

  • Lee, Kyungno;Lee, Doo-Yong
    • Journal of Institute of Control, Robotics and Systems
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    • v.6 no.12
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    • pp.1099-1105
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    • 2000
  • The interactive bicycle simulator presented in this paper consists of a Stewart platform manipulator, magneto-rheological steering and braking devices, and a visual simulator. To provide a rider with reality, these devices should be controlled in real-time and motions of the devices and the visual should be also synchronized. If any of the devices and the visual gets unsynchronized due to significant blocking of control signals, the reality of the simulator is no longer secured. This paper presents communication protocols that minimize the blocked time of the control processes to guarantee the synchronization. The protocols are designed based on IPC (InterProcess Communications) of QNX, TCP/IP, and serial communication. The performance of the designed communication protocols is evaluated with the implemented bicycle simulator, and found satisfactory.

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An Agent Communication Language Using XML and RDF

  • Park, Jangwon;Kim, Yeongho;Kang, Suk-Ho
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2001.10a
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    • pp.61-64
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    • 2001
  • We propose a message-based communication protocol for software agents. An emphasis is placed on the problems of sharing and exchanging information through agent communication. We adopt the Resource Description Framework (RDF) schema for information modelling in business domain. The eXtensible Markup Language (XML) serialization is used to generate messages for agent communication. The use of XML and RDF enables software agents to understand the contents of messages correctly and consistently. We believe that the approach can provide a promising way to the automation of business processes through seamless communication among the partners.

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A Study on Office Layouts focusing Concentration and Communication Behavior (업무집중 및 커뮤니케이션 행태를 중심으로 한 오피스 레이아웃 유형에 관한 연구)

  • Kim Doo-Na;Ha Mi-Kyoung
    • Korean Institute of Interior Design Journal
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    • v.13 no.6
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    • pp.29-38
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    • 2004
  • The purpose of this study is to provide design guidelines on office layouts to improve workers' concentration and communication behavior while supporting work processes. Among the present office types, benzene-type was preferred the most was providing better concentration. Regarding communication, link and benzene were preferred types. In present office types, workers were satisfied in communication more than concentration. To increase concentration level, acoustical privacy was indicated as the most important factor In conclusion, to support both concentration and communication in office, the team area should be divided into smaller sub-team areas. The sub-team areas may support interaction within a group while preventing unnecessary distraction. The major circulation of work process should be formed outside of the sub-team areas to provide concentration within the groups.

인터넷 메신저를 이용한 의사결정 환경에서의 커뮤니케이션패턴에 관한 연구

  • Park Sang Hyeok
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2004.11a
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    • pp.499-513
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    • 2004
  • This study identifies communication patterns of groups using Internet Messenger for their group decision-making, and examines how these patterns are associated with creative solutions to problems. Our research suggests that certain communication behavior of groups, when appropriately organized, can be of help in enhancing creative production of outcomes. A qualitative study was conducted on communication patterns based on an analysis of text-based electronic conversation protocols. Specifically this research tried to overcome existing studies on electronic groups by focusing on interactive process of communication among participants. The major study conclusions are: (1) The production of creative outcome may depend on the process or sequence of discussion among group members with Internet Messenger. That is, proper interactive responses and appropriate control of the discussion process are essential to obtain a high level of performance. (2) It is important to make discuss rules based on meta-cognitive and interactive protocols in the early stage. Explicit rules relating to internal group processes as well as communication medium use are even more important to groups with Internet Messenger than face-to-face groups.

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