• 한국콘텐츠학회논문지
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• 제12권11호
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• pp.199-214
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• 2012

본 연구는 노년기 부부의 인구사회학적 특성에 따른 성역할 태도와 의사소통, 결혼만족도의 차이를 분석하고, 성역할 태도(성역할 인식, 성 능력 인식)와 의사소통(긴밀한 관계, 배타적관계, 소극적 관계) 및 결혼 만족도의 영향관계를 분석하였다. 설문조사는 경기도에 거주하는 60세 이상의 노년기 부부를 대상으로 2012년 6월 20일에서 7월 30일까지 실시하였고, 총 378부를 최종 분석에 사용하였다. 자료의 통계처리는 빈도분석, 신뢰도분석, 위계적 회귀분석, t-test 및 분산분석 등을 실시하였다. 연구결과에 의하면, 첫째, 인구사회학적 특성에 따라 성역할 태도, 의사소통 및 결혼 만족도에 부분적인 차이가 나타났다. 둘째, 성역할 인식과 성능력 인식은 의사소통의 긴밀한 관계와 소극적 관계에 정(+)적 영향을 미친 반면, 성능력 인식은 배타적 관계에 부(-)적 영향을 미쳤다. 셋째, 성역할 인식과 긴밀한 관계는 결혼 만족도에 정(+)적 영향력을 보였으나, 배타적 관계와 소극적 관계는 결혼 만족도의 부(-)적 영향요인이었다.

• 가정과삶의질연구
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• 제23권3호
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• pp.197-215
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• 2005

The purpose of this study is to examine how the causal relationships between independent variables, marital communication decision making participation and family life satisfaction of elderly in couple household. The survey was conducted from May 26 to July 21, 2003. Total 394(male: 186, female: 208) samples were used for the analysis. Using SPSS/PC WIN program, data were analyzed by frequencies, percentages, mean, standard deviation, Cronbach'a, Pearson's correlation, t-test, and multiple regression. The major findings were as follows: 1) The findings showed that there were high level of the communication between the elderly males and females. In the decision making participation the finding showed that both elderly males and females generally made joint decisions with no gender differences. The elderly males and females reported overall family life satisfaction; and the elderly males were more likely satisfied with their family lives than the elderly females. 2) The path analysis on family life satisfaction presented that several variables had direct/indirect effects on family life satisfaction through communication and decision making participation. Among the moderate variables, communication agreement and communication openness had significant effects on family life satisfaction. Specifically, the elderly men were more likely satisfied when they participated in decision making on leisure: the elderly women were more likely satisfied when they participated in decision making on family life.

• 산업융합연구
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• 제22권4호
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• pp.49-55
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• 2024

본 연구는 병동의 입원환자를 대상으로 환자돌봄 의사소통과 환자만족도 간의 관계에서 불안의 매개효과를 파악하기 위한 서술적 조사연구이다. 자료는 2021년 10월부터 12월까지 자가설문지를 이용하여 수집하였다. 수집된 자료는 SPSS 24.0 프로그램을 이용하여 서술적 통계, 피어슨 상관관계 분석과 위계적 회귀분석을 이용하여 분석하였으며, 매개효과의 유효성 검정은 Sobel test로 분석하였다. 연구 결과, 환자돌봄 의사소통과 환자만족도 사이에는 양의 상관관계가 있었으며, 환자돌봄 의사소통과 불안과의 사이에는 음의 상관관계가 있었다. 환자만족도와 불안 사이에도 음의 상관관계가 있었다. 환자돌봄 의사소통과 환자만족도의 관계에서 불안은 부분매개 효과가 있었으며(z=2.93, p<.001), 설명력은 38.4%이었다. 본 연구의 결과를 토대로 환자만족도를 향상시키기 위해서는 간호사의 환자돌봄 의사소통 역량을 향상시키고, 환자의 불안을 감소시킬 수 있는 프로그램의 개발이 필요하다.

• 한국콘텐츠학회논문지
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• 제15권5호
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• pp.179-190
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• 2015

본 연구는 우리 사회에서 나타나는 정치적 소통 현상에 주목하여 소통 만족에 영향을 미치는 요인을 논의하였다. 정치적 소통의 주요 영향요인으로 개인의 정치적 성향과 미디어 이용을 살펴봄으로써 정치 커뮤니케이션 행위와 정치적 소통 만족도를 평가했다. 전국 16개 시도에 거주하는 만19세 이상 성인 1000명을 대상으로 면접원 설문조사를 실시한 결과, 진보적 정치성향은 온라인 미디어 이용이 많았으며, 개인의 의견을 적극 게재하는 '쓰기/대화'의 정치 커뮤니케이션 행위가 소통 만족에 긍정적인 영향을 미치는 것으로 나타났다. 반면 보수, 중도적 정치성향은 오프라인 미디어를 주로 이용하였고, 타인의 의견을 살피는 '읽기/시청'의 소극적 정치 커뮤니케이션 행위가 중점적으로 나타났다. 따라서 우리 사회에서 정치적 소통을 원활히 하기 위해서는 시민의 정치적 특성에 대한 이해가 선행되어야 하며, 이에 따른 차별화된 미디어 활용 정치커뮤니케이션이 제고되어야 함을 논의할 수 있었다.

• 동아시아경상학회지
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• 제10권1호
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• pp.23-34
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• 2022

Purpose - Once individuals in an organization don't comprehend with each other's culture and their interaction context differ, there is a bigger danger of poor communication in the organizations. Therefore, people must have a sufficiently comparable interpretation of data, communicative acts and the office itself. For this reason, the purpose of this study is to investigate the relationship between organizational culture and employee communication. Research design, Data, and methodology - The present researcher used categorization matrix development to review data for content. Additionally, the present researcher coded the data to correspond with the identified categories. The role of the categorization matrix is to ensure that the categories hardly represent the concepts and thus validating the findings of the study. Result - The findings from prior resources shows that the role of organizational culture on employee communication satisfaction is a pertinent issue that must be addressed and analyzed to help organizations make the desired profits and productivity. This study provides five solutions between organizational culture and employee communication satisfaction. Conclusion - This study concludes that every employee performs well where they think they are being appreciated and their efforts are rewarded. On the other hand, different organizations have instilled different organizational cultures to ensure they promote the level of satisfaction of their employees in order to yield them an improved employee performance and overall organizational performance.

• 경영과학
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• 제31권3호
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• pp.41-59
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• 2014

The marketing literature suggests that personal relationships between customers and service providers influence consumers' evaluation of goods and services. In this paper, we investigate the effects of service providers' conversation types (non-physical communication) on customers' evaluation and satisfaction in conversation with service providers. The empirical results show that the non-physical communication affect consumers' satisfaction in communication with service providers. This implies that the non-physical communication could be considered as a strategic tool when corporations need to differentiate their services from competitors to gain an advantage in competition.

• 가정과삶의질연구
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• 제31권1호
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• pp.39-48
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• 2013

This study examined the variables that influence middle school students' level of life satisfaction and tested a hypothetical structural equation model relating the variables to middle school students' level of life satisfaction. The subjects were 2,829 (1,411 boys and 1,418 girls) pupils who participated in the Korean Survey on the Familial Consciousness of Youth and Parents (KSYC-Familial Consciousness) in 2010. Data were analyzed through frequency, percentages, Pearson's correlations using SPSS 18.0 and structural equation modeling with AMOS 7.0. The findings are as follows. The proposed model, as revised, demonstrated the effectiveness of an analysis of the structural equation model and illustrated that all three variables (fathers' parenting behavior, communication with fathers, self-concept) indicated a direct or indirect influence on middle school students' level of life satisfaction. Fathers' parenting behavior had the greatest total effect on middle school students' life satisfaction. Fathers' parenting behavior, communication with fathers and self-concept explained 59% of the total variance of middle school students' life satisfaction. The implications for future studies are also discussed.

• 대한가정학회지
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• 제40권7호
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• pp.53-68
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• 2002

The purpose of this study is to clarify the influence of positive interactions between the low-income female householders and children on the mothers'psychological well-being and quality of life. The major findings are as following: First, there were high level of life satisfaction and low level of depression among the low-income female householders who perceived high level of children's emotional support. The difference from the existence of the low-income female householder\`s husband was not found in the life satisfaction and depression. After controling for the low-income female householder's health, the differences were maintained. Second, the low-income female householders who communicated with their children open-heartedly felt higher level of life satisfaction and lower level of depression than those who had less communication with their children. The difference from the existence of the low-income female householder's husband was not found in the life satisfaction and depression. After controlling for the low-income female householder\`s educational level and health, the differences were maintained. finally, the low-income female householders felt higher level of life satisfaction and lower level of depression when they listened to their children closely, and were satisfied with mother-child communication.

• 의료커뮤니케이션
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• 제13권2호
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• pp.175-183
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• 2018

Purpose: The purpose of this study was to compare communication competence, nursing professionalism, work environment and job satisfaction between outpatient nurses and ward nurses, and to identify the correlation among variables. Methods: The participants were 90 outpatient nurses and 98 ward nurses at the two general hospitals. Data were collected using self-administered questionnaires. Data were analyzed using descriptive statistics, ${\chi}^2-test$, independent t-test and Pearson's correlation coefficient. Results: There were statistically significant differences between two groups in nursing professionalism, possibilities for development, commitment to the workplace, social support from colleagues, social community at work and job satisfaction, outpatient nurses showed higher level than ward nurses except commitment to the workplace. The work environment variables and nurses' job satisfaction were mostly correlated. Job satisfaction showed significant negatively correlated with quantitative demands, emotional demands and role conflicts in both groups nurses. Conclusion: These findings showed that nursing work environments were the most important factor for job satisfaction of both group nurses. Therefore, it is necessary to put efforts in improving nursing work environment and to develop diverse strategies for human resource management.

• 한국응용과학기술학회지
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• 제41권1호
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• pp.107-118
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• 2024

본 연구는 의료미용을 위한 상담 시 병원코디네이터와 만나는 접점에서 지각된 진정성이 공감과 커뮤니케이션, 재방문 의도에 미치는 효과를 검증하는데 목적이 있다. 자료수집은 상담을 경험한 고객을 선정하여 설문조사를 실시하였고, 통계분석은 SPSS 21.0을 사용하였다. 연구 결과는 첫째, 병원코디네이터에 대한 지각된 진정성은 공감과 커뮤니케이션 만족도에 긍정적인 영향을 미쳤으며, 공감은 커뮤니케이션 만족도에 정의 영향을 주었다. 둘째 공감과 커뮤니케이션 만족도는 재방문 의도에 정의 영향을 주는 것으로 나타났다. 병원코디네이터의 진정성 있는 상담은 공감을 형성하여 커뮤니케이션 만족도가 높아지고 병원을 다시 방문하는 결과로 이어진다. 따라서 단순히 매출 향상이나 직무에 의해 만들어진 상담이 아니라 고객을 배려한 진정성과 공감을 통한 커뮤니케이션이 이루어진다면 신뢰를 형성할 수 있으며 장기적으로 의료미용 기관의 성과에도 기여할 수 있을것이다.