• 한국언론정보학보
• /
• 제51권
• /
• pp.87-116
• /
• 2010

본 연구는 대인 갈등의 특징을 분석하고, 갈등 조정의 서사가 어떠한 특징을 지니고 구성되며, 조정 과정을 거치면서 어떠한 해체 과정을 통해 대안적 이야기로 변화되는지를 분석하는 것을 목적으로 한다. 이 과정에서 갈등조정가가 동원하는 커뮤니케이션 기법을 중심으로 수행하는 역할을 밝히려는 것도 또 다른 연구의 목적이 된다. 본 연구를 통해서 포스트모던 이론의 하나인 사회구성주의 관점의 서사적 갈등 조정의 유용성을 확인할 수 있었다. 이야기 구성을 통해 이루어지는 서사적 갈등 조정은 과거의 경험에 대해서 심리 중심으로 접근하는 갈등에 대한 치료적 방식과 함께 미래에 대한 대안을 행위 중심으로 접근한다. 특히 갈등의 문제를 대화로 연결하고, 갈등과 문제의 의미를 공동으로 창조하여 발전시켜 나가는 체계로서의 서사 조정은 인간의 주체성과 갈등의 고유성을 전제하면서 새로운 변화를 추구한다. 이러한 지점이 갈등을 커뮤니케이션의 관점에서 접근해야 한다는 주장에 정당성을 부여한다. 특히 이 과정에서 다양한 커뮤니케이션 기법들이 갈등 조정에 결정적인 효력을 발휘하고 있다는 것은 갈등 현장에서의 조정 전문 분야 중의 하나로 커뮤니케이션학을 정립할 수 있는 핵심적 근거가 될 것으로 예상된다.

• 한국중재학회지:중재연구
• /
• 제27권2호
• /
• pp.121-142
• /
• 2017

A study on the global trend of accreditation for mediators implies many important aspects of controlling of the quality of mediation. Firstly, whether or not having an accreditation system, most European countries and the U.S. have a common understanding on the fact that mediators need to be trained to mediate disputes, apart from their own expertise on the subject matters. Secondly, private-led accreditation has been utilized in countries having a Anglo-American law system such as the United Kingdom and the U.S. a while nation-managed one has been operated in the countries having a continental law system such as Austria, Belgium, Italy and Germany. Thirdly, private mediation service providers (usually institutions or companies) play an active role in the training and accreditation of mediators and further make them act as mediators in the disputes referred to them. Fourthly, the countries having a nation-managed accreditation system usually stipulate a certain mediation training and accreditation requirement by law. Fifthly, there is no uniform trend on the minimum hours of training required for accrediting the mediators. Sixthly, mediation training generally focuses on the practical mediation capacity-building, including mediation theory and role-playing, mediation simulations, peer review and supervision. And finally, the mediation theory mainly includes the role of mediator, mediation procedures, mediation communication, negotiation and communication skills, mediation ethics and mediator's code of conduct, etc.

• 음성과학
• /
• 제14권4호
• /
• pp.233-249
• /
• 2007

This study investigated the improvement level of communication ability by mediation method using Cheap Talk in four severe Broca's aphasia patients, who have more difficulties in expression than comprehension. In the preliminary and post test, making nutritious rice dish and vegetable pancakes were performed. In the mediation stage, the activities of going to markets, making kimchi and bean paste soup were performed and script activities were performed in the first week and activities using picture cards were executed in the next week by turns. The results of this study were as follows. First, the communication functions of all subjects were improved under all of the courses using Cheap Talk. Second, the method of mediation by using picture cards showed higher communication functions than the method of mediation by using script activity with the use of Cheap Talk.

• 한국가족관계학회지
• /
• 제21권2호
• /
• pp.149-167
• /
• 2016

Objective: The purpose of this study is to verify the effect of receptivity to multiculturalism on marriage conflict of international marriage couples and mediation effect of communication between two variables. Method: The subjects are 205 individuals of mixed couples who are living in S. Korea. The mediation analysis was based on structural equation modeling followed by bootstrapping with the use of AMOS 22.0. The demographic variables are also controlled in the data analysis. Goodness-of-fit test using RMR, GFI, IFI, TLI, and CFI was conducted. Results: The study results were as follows: first, receptivity to multiculturalism had a direct effect on marital conflict and communication; second, communication had a direct effect on marital conflict; third, communication had a mediation effect between receptivity to multiculturalism and marital conflict. Conclusions: We could verify in this study that receptivity to multiculturalism and communication is the important factor for marital conflicts of mixed couples. More specifically, communication has a critical role for marriage life of mixed couples.

• 한국중재학회지:중재연구
• /
• 제19권2호
• /
• pp.27-47
• /
• 2009

Concepts of mediation and conciliation as alternative dispute resolutions are often confusingly used. As to what is meant by mediation and conciliation, there is no uniform legal definition. However, there has been a distinction between two methods of dispute settlement under the international law (UN Charter, WTO DSU, NAFTA, EU mediation directive, WIPO Mediation Rules) although there is no clear definition on the terms of mediation and conciliation. And also under the domestic law such as U.K, France, Germany, a clear distinction has been made between two terms. Mediation means a facilitated negotiation between two parties through the intervention of a third party. A third and neutral party (mediator) help the parties in dispute to find their solution by managing a certain mediation protocol and facilitating communication between the parties while in conciliation, a third party evaluative the case and can suggest the parties a legally non-binding solution. Once the parties accept it, it becomes binding between them. However, in the U.S,, it seems that there is no practical use of distinguishing mediation and conciliation. The term of mediation is more commonly used than the term of conciliation and it has two kinds of mediation such as facilitative and evaluative mediation. Korea's conciliation system is close to conciliation or evaluative mediation. In conclusion, what is distinct between mediation and conciliation is the role of third party. If a neutral third party takes a role of advisor or facilitator, then he or she may employ a proper protocol to help the parties to find themselves their solution (mediation) while if a neutral person plays a role of evaluator, then he or she listens to the parties and suggest a solution to them (conciliation).

• 아태비즈니스연구
• /
• 제10권1호
• /
• pp.39-54
• /
• 2019

The purpose of this study is to research the effect of organizational culture on trust and communication. Also, the study explores whether trust and communication affects innovative behavior and the mediation effect on innovative behavior among organizational culture, trust and communication. This study analyzed the mediating effect with SEM using data from the HCCP in 2015. The results of the study are as follows. First, it was found that innovative, collective and rational culture positively influence but hierarchical culture negatively influence trust and communication. Second, trust and communication have a positive effect on innovative behavior and trust has a positive effect on communication. Third, the effect innovative, collective hierarchical and rational culture on innovative behavior is mediated through trust and communication. Therefore, this study suggests creating an innovative, relationship-based and goal-oriented organizational culture which increases trust and communication that facilitates innovative behavior.

• 대한산업공학회지
• /
• 제24권1호
• /
• pp.11-21
• /
• 1998

Holonic manufacturing systems have been recently presented to meet the various needs of customer rapidly. Holonic manufacturing systems consist of several holons which may perform decision making for the achievement of their objectives. Holonic manufacturing systems are characterized by cooperation and negotiation among holons. The problem of conflict can be occurred during communication between holons. Then the negotiation is required for the holons. This paper deals with a mathematical model for the mediation of negotiation between holons in the holonic manufacturing systems. In this paper an evaluation function for mediation is modeled using the utility function.

• 한국중재학회지:중재연구
• /
• 제30권4호
• /
• pp.51-70
• /
• 2020

The Mediation-Arbitration hybrid is becoming more popular since it makes an amicable relationship and thorough statement possible. The Mediation-Arbitration hybrid has been used to take advantage of both dispute resolution methods. In a Med-Arb process, negotiating a resolution to disputes is attempted with a mediator's help. If the mediation ends in an impasse or issues remain unresolved, parties can move on to arbitration. Med-Arb can also be cost-effective when disputants hire one person to serve as mediator and arbitrator (Med-Arb-Pure). However, it can disturb the fairness and neutrality of arbitrators, and awards can be annulled. Indeed, "Award by Consent" is different from the "Med-Arb-Pure" process. Arbitrators easily confuse them. Only the parties settle on the arbitral proceedings' course, and the arbitrator can help them (award by consent). The role and skill of a mediator are different from an arbitrator's. Disputants have the right to use a mediator who specializes in mediation. Moreover, mediation communication confidentiality is the essential value of mediation, and this should be protected. Therefore, in the process of "Med-Arb," separation between mediating and arbitrating is a better choice to specialize in each expertise. In this process, "Med-Arb" can be an affordable, expeditious, proper, and effective method of resolving international commercial disputes and continuing ADR prime time.

• 한국경영정보학회:학술대회논문집
• /
• 한국경영정보학회 2008년도 춘계학술대회
• /
• pp.7-16
• /
• 2008

This research examined the mediation effects of knowledge absorptive capacity (KAC) and knowledge management capability (KMC), between information communication technology (ICT) implementation and firm performance. In the past, studies investigated KAC and KMC separately. While studies of KAC focus on the flow of information, those of KMC focus on knowledge creation triggered by innovative information. However, KAC and KMC are not mutually exclusive and as such we investigated them together in this research. We surveyed 126 companies and analyzed hypotheses with LISREL analysis. This research provided empirical support for the Nonaka's contention that the information processing has a positive effect on knowledge creation. We also found that there is a mediation effect between ICT implementation and firm performance. Not only is there a direct effect of ICT implementation on firm performance, but there is an indirect effect through KAC and KMC. KAC has a positive effect on both KMC and firm performance. However, it has been discovered that while KMC has mediation effect, it is not significant as an independent factor for firm performance.

• Human Ecology Research
• /
• 제62권1호
• /
• pp.151-164
• /
• 2024

This study examined the effects of perceived discrimination on multicultural adolescents regarding feelings of conflict over their ethnic identity by investigating the moderating role of father-child open communication and mother-child open communication mediated by bicultural competence. A total of 234 middle school students (grades 7-8; 139 girls and 95 boys) from multicultural families, from which the father is Korean and the mother is not, participated in the study. Data was collected through an online self-report questionnaire and was analyzed via SPSS 26.0 and Process (Version 4.1) MACRO. The results can be summarized as follows. First, bicultural competence mediated the effects of perceived discrimination on feelings of conflict over one's ethnic identity. Enhanced bicultural competence resulting from a lower perception of discrimination contributed to a reduction in feelings of conflict over one's ethnic identity. Second, the moderated mediation effect of fatherchild open communication was significant, while the effect of mother-child open communication was not. Thus, the mediation relationship (lower perceived discrimination increased bicultural competence and, thus, reduced conflict over one's ethnic identity) grew stronger as the level of father-child open communication increased. The significance of this study lies in uncovering the causal relationships between individual and environmental factors that contribute to ethnic identity development among multicultural adolescents, particularly highlighting the important role of Korean fathers within multicultural households.