• Korean journal of communication and information
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• v.51
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• pp.87-116
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• 2010

The purpose of this study includes (1) to analyze the mediation process in which conflict mediation involves alternative stories through the mediation process after the characteristics of personal conflicts are analyzed (2) and to classify characteristics of the narrative of conflict mediation. This study attempts to examine mediation roles in the process mainly focusing on communication skills to which professional conflict mediators can apply. Based on this study, the usefulness of descriptive conflict mediation of social constructivism's perspective, one of the post-modern theories, was observed. The narrative mediation as a system that connects problems to conflicts with conversation and creates and develops the meanings of conflicts and problems in collaboration attempts to pursue new changes on the assumption of the subjectivity of human beings and the characteristic of the conflicts. Such a point supports the argument that conflicts should be approached from the communication perspective. Especially, it is expected that the fact that a variety of communication skills have great influence on conflict mediation becomes a key source to establishing communication study as one of mediation fields in conflicts.

• Journal of Arbitration Studies
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• v.27 no.2
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• pp.121-142
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• 2017

A study on the global trend of accreditation for mediators implies many important aspects of controlling of the quality of mediation. Firstly, whether or not having an accreditation system, most European countries and the U.S. have a common understanding on the fact that mediators need to be trained to mediate disputes, apart from their own expertise on the subject matters. Secondly, private-led accreditation has been utilized in countries having a Anglo-American law system such as the United Kingdom and the U.S. a while nation-managed one has been operated in the countries having a continental law system such as Austria, Belgium, Italy and Germany. Thirdly, private mediation service providers (usually institutions or companies) play an active role in the training and accreditation of mediators and further make them act as mediators in the disputes referred to them. Fourthly, the countries having a nation-managed accreditation system usually stipulate a certain mediation training and accreditation requirement by law. Fifthly, there is no uniform trend on the minimum hours of training required for accrediting the mediators. Sixthly, mediation training generally focuses on the practical mediation capacity-building, including mediation theory and role-playing, mediation simulations, peer review and supervision. And finally, the mediation theory mainly includes the role of mediator, mediation procedures, mediation communication, negotiation and communication skills, mediation ethics and mediator's code of conduct, etc.

• Speech Sciences
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• v.14 no.4
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• pp.233-249
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• 2007

This study investigated the improvement level of communication ability by mediation method using Cheap Talk in four severe Broca's aphasia patients, who have more difficulties in expression than comprehension. In the preliminary and post test, making nutritious rice dish and vegetable pancakes were performed. In the mediation stage, the activities of going to markets, making kimchi and bean paste soup were performed and script activities were performed in the first week and activities using picture cards were executed in the next week by turns. The results of this study were as follows. First, the communication functions of all subjects were improved under all of the courses using Cheap Talk. Second, the method of mediation by using picture cards showed higher communication functions than the method of mediation by using script activity with the use of Cheap Talk.

• Journal of Family Relations
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• v.21 no.2
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• pp.149-167
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• 2016

Objective: The purpose of this study is to verify the effect of receptivity to multiculturalism on marriage conflict of international marriage couples and mediation effect of communication between two variables. Method: The subjects are 205 individuals of mixed couples who are living in S. Korea. The mediation analysis was based on structural equation modeling followed by bootstrapping with the use of AMOS 22.0. The demographic variables are also controlled in the data analysis. Goodness-of-fit test using RMR, GFI, IFI, TLI, and CFI was conducted. Results: The study results were as follows: first, receptivity to multiculturalism had a direct effect on marital conflict and communication; second, communication had a direct effect on marital conflict; third, communication had a mediation effect between receptivity to multiculturalism and marital conflict. Conclusions: We could verify in this study that receptivity to multiculturalism and communication is the important factor for marital conflicts of mixed couples. More specifically, communication has a critical role for marriage life of mixed couples.

• Journal of Arbitration Studies
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• v.19 no.2
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• pp.27-47
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• 2009

Concepts of mediation and conciliation as alternative dispute resolutions are often confusingly used. As to what is meant by mediation and conciliation, there is no uniform legal definition. However, there has been a distinction between two methods of dispute settlement under the international law (UN Charter, WTO DSU, NAFTA, EU mediation directive, WIPO Mediation Rules) although there is no clear definition on the terms of mediation and conciliation. And also under the domestic law such as U.K, France, Germany, a clear distinction has been made between two terms. Mediation means a facilitated negotiation between two parties through the intervention of a third party. A third and neutral party (mediator) help the parties in dispute to find their solution by managing a certain mediation protocol and facilitating communication between the parties while in conciliation, a third party evaluative the case and can suggest the parties a legally non-binding solution. Once the parties accept it, it becomes binding between them. However, in the U.S,, it seems that there is no practical use of distinguishing mediation and conciliation. The term of mediation is more commonly used than the term of conciliation and it has two kinds of mediation such as facilitative and evaluative mediation. Korea's conciliation system is close to conciliation or evaluative mediation. In conclusion, what is distinct between mediation and conciliation is the role of third party. If a neutral third party takes a role of advisor or facilitator, then he or she may employ a proper protocol to help the parties to find themselves their solution (mediation) while if a neutral person plays a role of evaluator, then he or she listens to the parties and suggest a solution to them (conciliation).

• Asia-Pacific Journal of Business
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• v.10 no.1
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• pp.39-54
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• 2019

The purpose of this study is to research the effect of organizational culture on trust and communication. Also, the study explores whether trust and communication affects innovative behavior and the mediation effect on innovative behavior among organizational culture, trust and communication. This study analyzed the mediating effect with SEM using data from the HCCP in 2015. The results of the study are as follows. First, it was found that innovative, collective and rational culture positively influence but hierarchical culture negatively influence trust and communication. Second, trust and communication have a positive effect on innovative behavior and trust has a positive effect on communication. Third, the effect innovative, collective hierarchical and rational culture on innovative behavior is mediated through trust and communication. Therefore, this study suggests creating an innovative, relationship-based and goal-oriented organizational culture which increases trust and communication that facilitates innovative behavior.

• Journal of Korean Institute of Industrial Engineers
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• v.24 no.1
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• pp.11-21
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• 1998

Holonic manufacturing systems have been recently presented to meet the various needs of customer rapidly. Holonic manufacturing systems consist of several holons which may perform decision making for the achievement of their objectives. Holonic manufacturing systems are characterized by cooperation and negotiation among holons. The problem of conflict can be occurred during communication between holons. Then the negotiation is required for the holons. This paper deals with a mathematical model for the mediation of negotiation between holons in the holonic manufacturing systems. In this paper an evaluation function for mediation is modeled using the utility function.

• Journal of Arbitration Studies
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• v.30 no.4
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• pp.51-70
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• 2020

The Mediation-Arbitration hybrid is becoming more popular since it makes an amicable relationship and thorough statement possible. The Mediation-Arbitration hybrid has been used to take advantage of both dispute resolution methods. In a Med-Arb process, negotiating a resolution to disputes is attempted with a mediator's help. If the mediation ends in an impasse or issues remain unresolved, parties can move on to arbitration. Med-Arb can also be cost-effective when disputants hire one person to serve as mediator and arbitrator (Med-Arb-Pure). However, it can disturb the fairness and neutrality of arbitrators, and awards can be annulled. Indeed, "Award by Consent" is different from the "Med-Arb-Pure" process. Arbitrators easily confuse them. Only the parties settle on the arbitral proceedings' course, and the arbitrator can help them (award by consent). The role and skill of a mediator are different from an arbitrator's. Disputants have the right to use a mediator who specializes in mediation. Moreover, mediation communication confidentiality is the essential value of mediation, and this should be protected. Therefore, in the process of "Med-Arb," separation between mediating and arbitrating is a better choice to specialize in each expertise. In this process, "Med-Arb" can be an affordable, expeditious, proper, and effective method of resolving international commercial disputes and continuing ADR prime time.

• 한국경영정보학회:학술대회논문집
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• 2008.06a
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• pp.7-16
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• 2008

This research examined the mediation effects of knowledge absorptive capacity (KAC) and knowledge management capability (KMC), between information communication technology (ICT) implementation and firm performance. In the past, studies investigated KAC and KMC separately. While studies of KAC focus on the flow of information, those of KMC focus on knowledge creation triggered by innovative information. However, KAC and KMC are not mutually exclusive and as such we investigated them together in this research. We surveyed 126 companies and analyzed hypotheses with LISREL analysis. This research provided empirical support for the Nonaka's contention that the information processing has a positive effect on knowledge creation. We also found that there is a mediation effect between ICT implementation and firm performance. Not only is there a direct effect of ICT implementation on firm performance, but there is an indirect effect through KAC and KMC. KAC has a positive effect on both KMC and firm performance. However, it has been discovered that while KMC has mediation effect, it is not significant as an independent factor for firm performance.

• Human Ecology Research
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• v.62 no.1
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• pp.151-164
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• 2024

This study examined the effects of perceived discrimination on multicultural adolescents regarding feelings of conflict over their ethnic identity by investigating the moderating role of father-child open communication and mother-child open communication mediated by bicultural competence. A total of 234 middle school students (grades 7-8; 139 girls and 95 boys) from multicultural families, from which the father is Korean and the mother is not, participated in the study. Data was collected through an online self-report questionnaire and was analyzed via SPSS 26.0 and Process (Version 4.1) MACRO. The results can be summarized as follows. First, bicultural competence mediated the effects of perceived discrimination on feelings of conflict over one's ethnic identity. Enhanced bicultural competence resulting from a lower perception of discrimination contributed to a reduction in feelings of conflict over one's ethnic identity. Second, the moderated mediation effect of fatherchild open communication was significant, while the effect of mother-child open communication was not. Thus, the mediation relationship (lower perceived discrimination increased bicultural competence and, thus, reduced conflict over one's ethnic identity) grew stronger as the level of father-child open communication increased. The significance of this study lies in uncovering the causal relationships between individual and environmental factors that contribute to ethnic identity development among multicultural adolescents, particularly highlighting the important role of Korean fathers within multicultural households.