• 제목/요약/키워드: College foodservice

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IPA (Importance-Performance Analysis)를 활용한 유무형 외식 상품 속성 연구 - 만두전문점을 중심으로 - (Analysis of Tangible and Intangible Attributes in Foodservice products by IPA - Focus on Dumpling shops -)

  • 오지은;조미숙
    • 한국식생활문화학회지
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    • 제31권2호
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    • pp.149-160
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    • 2016
  • This study utilized importance and performance analysis (IPA) in order to improve and plan tangible (menu) and intangible (service) products at dumpling shops. Menu attributes for tangible products were classified into sensory factor, health factor, hygiene factor, and external factor. Attributes for intangible products were classified into response factor, visual factor, spatial factor, package factor, and promotion factor. In IPA analysis of tangible products, sensory factor and hygiene factor were located in Quadrant I (Keep up the good work). Health factor was located in Quadrant III (Low priority for management) and the external factor was located in Quadrant II (Possible overkill). In IPA analysis of intangible products, response factor and visual factor were located in Quadrant I, whereas promotion factor was located in Quadrant III. The attributes related to kindness of staff and space for customers in the store were more important, but due to their low performance level, they were located in Quadrant IV (Concentrate management here). Thus, the product planner should improve attributes of the related product immediately. As a result, the development of competitive products within the market is possible.

쌀가루 첨가 어묵의 품질 특성에 관한 연구 (A Study on the Quality Characteristics of Fish Cakes Containing Rice Flour)

  • 권용민;이진실
    • 한국생활과학회지
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    • 제22권1호
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    • pp.189-200
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    • 2013
  • To encourage rice consumption, this study investigated the quality characteristics of fish cakes containing four different amounts (0%: control, 50%, 75%, 100%) of rice flour. The moisture and pH of fish cake dough and fat contents, color values, folding score, texture profiles and consumer acceptability of fried fish cakes containing rice flour were measured. There were no significant difference on moisture and pH of fish cake dough containing rice flour. There was significant decrease in terms of fat contents, folding score of the fish cakes with increasing rice flour(p<.05). While a and b values were increased, L value decreased significantly, as the ratio of rice flour increased(p<.05). Hardness, cohesiveness, gumminess and chewiness of fish cakes with rice flour decreased significantly (p<.05), but no significant difference in springiness. There were no significant differences in overall acceptance, appearance, flavor, color and taste between the control group and treatment groups(p<.05). Texture was decreased significantly as the rice flour increased(p<.05). This study suggests that adding fifty percent rice flour to fish cakes could be a good way to increasing rice flour without decreasing texture acceptability.

바리스타의 윤리소비의식이 공정무역커피 판매에 미치는 영향 - 프랜차이즈 커피 전문점 바리스타를 중심으로 - (A Study on How Barista's Ethical-Consumption Consciousness Effects to Sale of Fair-Trading Coffee)

  • 김지응;전효진;조원영
    • 한국식생활문화학회지
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    • 제29권1호
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    • pp.54-60
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    • 2014
  • The coffee industry has grown very fast ever since international coffee brands were launched in the 1990's. Recently, consumers have begun to focus on coffee produced ethically. This phenomenon is due to ethical-consumption consciousness, which consists of three factors, emotional value, social value and function value. Most studies on this topic have focused on consumers who purchase fair-trade coffee. Thus, this study is novel in its focus on baristas who sell fairtrade coffee in their shops as well as differences from former studies. The three factors of ethical-consumption consciousness of baristas affected the sale of fair-trade coffee, except for the function value. Therefore, the sale of fair-trade coffee could be influenced by ethical-consumption consciousness of baristas. This study shows that education of baristas can promote the sale of fair-trade coffee. However, there are limitations as it only researched coffee brands ranked in the top 5, so further studies will be required in the future.

양송이버섯을 첨가한 쿠키의 품질 특성 (Quality Characteristics of Cookies Prepared with Button Mushroom(Agaricus bisporous) Powder)

  • 이진실;정성숙
    • 한국식품조리과학회지
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    • 제25권1호
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    • pp.98-105
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    • 2009
  • This study examined the effects of adding four different amounts (0%: control, 4%: M-4, 8%: M-8, 12%: M-12) of button mushroom (Agaricus bisporous) powder on the quality characteristics of cookies. The bulk density and pH of the dough, and firmness, color, spread factor, consumer acceptability of cookies, and total phenol compound content and free radical scavenging activity of mushroom powder and cookies were measured. While the bulk density and pH of the dough as well as spread factor of the cookies significantly decreased, the firmness, L values and total phenol compound contents and free radical scavenging activity of the cookies significantly increased with increasing mushroom powder content(p<.05). The consumer acceptability scores for the button mushroom cookie groups ranked significantly(p<.05) higher than those of the control group in general acceptability, appearance, flavor, color, taste, and texture. This study suggests that button mushroom powder is a good ingredient for increasing the acceptability and functionality of cookies.

패스트푸드 업체의 급식관리 구조 개선을 위한 모형설정에 관한 연구 (A Model for the Improvement of the Foodservice Management Structure of Fast Food Restaurants)

  • 류은순;곽동경
    • 한국식생활문화학회지
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    • 제5권4호
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    • pp.455-462
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    • 1990
  • The purpose of this study were to investigate relationships between the franchisors and franchisees in terms of management, satisfaction and cooperation, and to establish a model for improvement of the foodservice management structure of fast food franchise system. Data were collected from 4 hamburger and 7 noodle franchisors, and from 21 hamburger and 38 noodle franchisees. Surveyed chains were composed of 10 franchisor-owned units and 49 franchised units. The instrument used in this study was Liker type 5-scale guestionnarie. Hypotheses concerning relations between management practices by franchisor and satisfaction of franchisee, cooperation of franchisee were tested using path analysis. Unit management practices by franchisors were significantly different according to the operation style. Franchisor-owned hamburger chains rather than franchised noodle chains were better managed by franchisors in terms of QSC and management support. Management practices by franchisors in the whole showed a significant relationship with the satisfaction, cooperation, and the implementation of standardized recipes by franchisees. Franchisees' satisfaction had a significant positive relation with the cooperation and the implementation of standardized recipes. QSC management practices and management support by franchisors, had no direct relevance to the general cooperation of franchisees, and management practices in the whole had a little relevance to it, but franchisees' satisfaction in terms of QSC and the whole had a strong effect to their QSC Cooperation.

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학교 급식 종사자의 직무만족도에 관한 연구 (A Study on the Job Satisfactions of School Food Service Employees)

  • 남상명
    • 한국식생활문화학회지
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    • 제20권6호
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    • pp.688-694
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    • 2005
  • The objective of this study is to identify factors affecting the job satisfaction of cook(n= 173) employed in school food service and to propose a plan to improve school foodservice quality. The subjects were cook employed by school in Chungchon province, Gwangju area. The average of cook's job satisfaction was 3.06, the rank factor for nature of work(4.25). the co-workers(3.28), the organic environment(3.17), promotion welfare payment(2.31), the physical environment(2.29) shown respectively. The highest satisfaction with nature of work and organic environment was indicated in the areas of the group of higher age, and cooks who received college education showed significantly lower job satisfaction in physical environment. The highest satisfaction for promotion welfare payment, and physical environment shown in the group of higher length of service who receive higher wages. The groups of regular job shown higher result in the nature of work(3.46>2.94), organic environment(3.46>2.94), promotion welfare payment(2.88>1.94) comparing to irregular job. It is necessary to elevate cook's low satisfaction for improving their work efficiency and the quality of elementary school foodservice.

외식기업의 레스토랑 환경과 혼잡 지각에 관한 연구 (A Study on Restaurant Environment and Crowdedness in Foodservice Company)

  • 박영배;양태석
    • 한국조리학회지
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    • 제12권4호
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    • pp.63-79
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    • 2006
  • This study was conducted to investigate the effect of restaurant environment upon customers' satisfaction and crowdedness awareness from July 4 to 30. Total 800 sets of questionnaire were distributed among major foodservice corporations including 16 restaurants from McDonald, Burger King, Popeyes, KFC, Ritz Carlton, Intercontinental, The Westin Chosun, Hilton, Merriot, Outback Steak House, Bennigans, VIPS, Pizza Hut, Pul-hyanggi(Scent of grass), Nolboo Co., and Our Story. They received 50 sets each to hand out to their customers. Out of total 800 sets of questionnaires, 592 sets (74.25%) were retrieved and underwent the Multiple Regression Analysis. We found the following results from the study. First, among each variable of restaurant environment that had a significant effect on crowdedness, "fast service" and "responsiveness to customer complaints" scored a regression coefficient value 0.381 and 0.325 respectively. Second, among each restaurant environment factor that had a significant effect on crowdedness, "quality of facilities" scored the highest regression coefficient value 0.423 with a standard error score 0.1074, followed by "condition of waiting", "overall ambience" and "service quality" in ascending order. Third, in the analysis of the effect of each environmental factor upon the satisfaction rate, "condition of waiting" showed the highest regression coefficient value 0.3821 with a standard error score 0.4565, followed by "cleanliness", "service quality" and "convenience', in ascending order.

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한국 ${\cdot}$ 중국 ${\cdot}$ 일본 식기의 변천과정에서 본 식문화의 문화사적 고찰 (Cultural Discussion for Food-culture of Korea, China, and Japan in Historical Transition of Tableware)

  • 정유경;홍종숙
    • 한국식생활문화학회지
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    • 제23권3호
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    • pp.308-317
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    • 2008
  • Throughout history, tableware has attained an important position in human culture, and historical eras are clearly reflected in the shape of tableware items, which are tied to the cultural background of foods. In particular, the distinctive qualities of foods within a food-culture, such as the means for cooking, storing, or eating, have impacted the usage and shape of tableware along with the food behaviors of individuals. Korea, China, and Japan have all played important roles in producing limitless amounts of high quality porcelain products and take pride in being leaders of the world's porcelain production industry. Based on their natural geographical proximity and political and cultural exchanges, these three countries have long influenced one another not only in terms of technical concepts but also in improving quality within the tableware industry. Thus, by comparing Korea, China, and Japan's evolutionary interdependable variance with regard to their tableware, food-culture, and food-behavior, one can provide information on the historical stream and cultural exchanges relevant to china and porcelain. Ultimately, through the examination of tableware, the conclusions of this conceptual study offer researchers a deeper understanding of the historical stance of food-culture and contribute new and useful information for the future.

Impacts of menu information quality and nutrition information quality on technology acceptance characteristics and behaviors toward fast food restaurants' kiosk

  • Han, Jihee;Moon, Hyeyoung;Oh, Yoonha;Chang, Ji Yun;Ham, Sunny
    • Nutrition Research and Practice
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    • 제14권2호
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    • pp.167-174
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    • 2020
  • BACKGROUND/OBJECTIVES: With the advances in technologies, self-service kiosks at foodservice operations are becoming a new way of service provision. This study examined the relationships among the menu information quality, nutrition information quality, technology acceptance characteristics, and customer behavioral intention toward the kiosks in fast food restaurants. SUBJECTS/METHODS: A survey with a self-administered method was distributed online and offline. The sample consisted of customers who had used the kiosks at fast food restaurants in the last six months prior to the survey. The study hypotheses were tested by applying structural equation modeling. RESULTS: Structural equation modeling revealed the positive impacts of menu information quality and nutrition information quality, technology acceptance characteristics, and behavioral intention toward kiosks at fast food restaurants. On the other hand, one hypothesis (Hypothesis 4) on the impact of nutrition information quality on the perceived usefulness was rejected. CONCLUSION: The study is the first to investigate nutrition and menu information at foodservice kiosks and relate them to technology acceptance. The study is very timely and adequate in the time of the 4th industrial revolution. The critical importance of the presentation of nutrition information and menu information at the kiosks at fast food restaurants was verified. The academic and industrial implications of the study findings were discussed.

영양지식 확신도가 건강관련행동의도에 끼치는 영향력 검증: 성별의 조절효과를 중심으로 (The Effect of College Students' Confidence in Nutrition Knowledge on Health-Related Behavioral Intentions : The Moderating Effect of Gender)

  • 이지혜;김학선
    • 한국조리학회지
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    • 제19권4호
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    • pp.136-146
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    • 2013
  • 미국은 비만 등의 질병으로 인한 건강문제가 매우 심각한 실정이며, 미국 대학생들의 건강문제 역시 예외는 아니다. 본 연구는 대학생들의 건강에 영향을 끼치는 변인 탐색과 변인들간의 관계 규명을 통한 실증적 연구를 통해, 대학생 건강향상에 공헌을 하고자 한다. 본 연구에서는 대학생들의 식습관과 운동량에 대한 실증적 조사를 하였으며, 또한, 영양지식에 대한 확신도가 식습관과 운동여부에 끼치는 영향력을 검증하고, 더 나아가, 성별이 앞의 두 관계에 조절효과를 가지는지를 검증하였다. 미국 남서부에 위치한 대학교 재학생 251명의 설문지를 회수하여, 구조방정식모형으로 결과를 분석 하였다. 그 결과 영양지식 확신도가 바람직한 식습관 의지와 운동 의지에 긍정적 영향을 끼침을 발견 하였다. 성별 비교결과, 여학생이 남학생보다 영양지식 확신도가 바람직한 식습관에 끼치는 영향력이 더욱더 커짐을 검증하였다. 본 연구는 잘못된 건강 습관을 가지기 쉬운 대학생들의 경우 영양지식 확신도가 중요하다는 사실을 발견함으로서, 대학운영관련자에게 영양교육의 중요성을 알리고, 또한 건강관련 교양 수업이 대학생들의 건강을 위한 행동의지에 도움을 줄 수 있음을 제안한다.

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