• 제목/요약/키워드: Cognitive Emotion Theory

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VMD 적합성이 소비자의 감정적, 인지적, 행동적 반응에 미치는 영향 - 감정.인지이론과 인지.감정이론에 근거한 모델 검증 - (The Effect of VMD Image Appropriateness on Consumers' Affective, Cognitive, and Conative Responses - Testing Models based on the Emotion-Cognition Theory and the Cognitive Theory of Emotions -)

  • 박민정;이소은
    • 복식문화연구
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    • 제17권3호
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    • pp.459-471
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    • 2009
  • The purpose of the study is to examine the effect of VMD image appropriateness in apparel shopping contexts. Two competing models are utilized. The first model is developed from the emotion-cognition theory which explains that environmental cues(i.e., VMD image appropriateness) generate consumers' emotion, and in turn, consumers' behaviors. The second model is developed based on the cognitive theory of emotions and posits that environmental cues stimulates consumers' cognitive perceptions of retail environments, subsequently influencing consumers' emotional and behavioral response. A 2(VMD image appropriateness: high vs. low) between-subjects factorial design experiment was conducted. Female college students(n=592) participated in the experiment. Using structural equation modeling the study found that the emotion-cognition model better explains the effect of VMD image appropriateness on consumers' emotional, cognitive, and behavioral responses.

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A Study of Consumers' Perceived Risk, Privacy Concern, Information Protection Policy, and Service Satisfaction in the Context of Parcel Delivery Services

  • Se Hun Lim;Jungyeon Sung;Daekil Kim;Dan J. Kim
    • Asia pacific journal of information systems
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    • 제27권3호
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    • pp.156-175
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    • 2017
  • The proposed conceptual framework is based in the relationships among knowledge of personal information security, trust on the personal information security policies of parcel delivery service companies, privacy concern, trust in and risk of parcel delivery services, and user satisfaction with parcel delivery services. Drawing upon both cognitive theory of emotion and cognitive emotion theory that complement each other, we propose a research model and examine the relationships between cognitive and emotional factors and the usage of parcel delivery services. The proposed model is validated using data from customers who have previously used parcel delivery services. The results show a significant relationship between the cognitive and affective factors and the usage of parcel delivery services. This study enhances our understanding of parcel delivery services based on the consumers' psychological processes and presents useful implications on the importance of privacy and security in these services.

인지과학의 관점에서 본 서사극 이론 (Epic Theatre Reexamined from the Viewpoint of Cognitive Science)

  • 김용수
    • 한국연극학
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    • 제49호
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    • pp.133-169
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    • 2013
  • Reexamining Brecht's theoretical hypotheses in terms of cognitive science, this essay arrived at several temporary interpretations. Cognitive science implies that empathy can precede the rational understanding in Verfremdungseffekt. The spectator tends to simulate the unfamiliar incident and character and feels the consequential embodied emotion that leads to the cognitive understanding. The similar situation can be found in social gestus. According to cognitive science, gesture(social gestus) is simulated in the mirror-neuron of spectator, arousing consequently the embodied emotion that triggers the succeeding understanding. The spectator apts to experience and feel physically the moving gesture before decoding it as a social signification. Brecht's intention that attempts to reveal the duality of actor and character by eliminating the fourth wall is negated by cognitive science. According to the theory of conceptual blending, the spectator under the eliminated fourth wall mixes actor and character, and simulates this blending image so that he experiences it imaginatively. As such, another kind of illusion can be formed when a fourth wall is collapsed. Meanwhile, the critical thinking of spectator Brecht wanted can be hard to occur during the performance. It is necessary for the spectator to recollect the bygone dialogue and action in terms of social context as if he presses the pause, stopping the playback while watching a play in video. In this respect the social meaning Brecht intended can be achieved more effectively by the stop motion like tableau. It would not only give the time for the spectator to consider the implied social signification, but also make him possible to decode a semiotic meaning as if interpreting a still picture. Or it can be delivered by the dialogue that expresses the playwright's critical judgement. In this case, the subject of critical thinking is not the spectator but the author. The alternative explanation that the cognitive science suggests illuminates theoretically the reasons why Brecht's theory fails to be realized in practice. In a sense, Brecht's theory is nothing but a theoretical hypothesis. It takes the premise that the emotion hinders the rational thinking, understanding emotion and reason oppositively like Plato. This assumption is negated easily by the recent cognitive science that sees the reason as a by-product of physical experience including emotion. The rational understanding, in this sense, begins from the embodied emotion. As such the cognitive science denies the dichotomy of emotion and reason that Brecht adopted. The theoretical hypothesis of cognitive science makes us recognize again the importance of bodily experience in theatre. In theatre the spectator tends to experience physically before decoding the intellectual meaning. The spectator Brecht wanted, therefore, is far from the reality. The spectator usually experiences and reacts physically before decoding the meaning critically. Thus Brecht's intention can be realized by the embodied emotion resulted from simulation. This tentative interpretation suggests that we need to pay more attention to the empirical study of spectatorship, not remaining in a speculative study.

The Impact of Crisis Responsibility and Risk Perception on Communication Behavior Intention in SNS: Dual Processing Theory

  • Lee, Eun Mi
    • Asia Marketing Journal
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    • 제19권4호
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    • pp.1-14
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    • 2018
  • Social networking service(SNS) helps users manage, share and delivery a vast information as a communication tool. When users read crisis news in SNS, they communicate the information with others by considering not only their belief (i.e., cognitive risk perception) but also emotion (i.e., affective risk perception). However, few researches have been interested in the construct of communication behaviors of crisis in SNS. This study aimed to explore the role of risk perception (cognitive and affective risk perception) between crisis responsibility and communication behavior through dual processing theory. As a result of the empirical analysis, crisis responsibility had a positive effect on cognitive risk perception and affective risk perception. In addition, cognitive risk perception had no significant effect on communication behavior whereas affective risk perception had influence on communication behavior positively. Thus, our findings may predict that the affective risk perception through crisis responsibility is more potentially important to communication behavior such as sharing information rather than cognitive risk perception. The results give insightful ideas why marketer should reduce perceived emotion caused by risk to strengthen prospective SNS users understanding of communication behavior intention.

The Positive Emotion Elicitation Process of Chinese Consumers Toward a U.S. Apparel Brand -A Cognitive Appraisal Perspective-

  • Kang, Ji-Hye;Jin, Byoung-Ho;Gavin, Mark
    • 한국의류학회지
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    • 제34권12호
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    • pp.1992-2005
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    • 2010
  • Emotion directly affects consumer buying behavior. This study examines Chinese consumers' emotion elicitation process toward a U.S. apparel brand in the Chinese market. Employing a cognitive appraisal theory, this study proposed and tested a conceptual model incorporating three factors of consumer global orientation as antecedents of consumer emotion and purchase intention as a consequence of emotion. Among the ten proposed hypotheses, eight were supported. Of the three antecedents of consumer emotion, exposure to global mass media and cultural openness positively increased Chinese consumers' appraisals of a U.S. apparel brand. Unlike these two antecedents, the effects of exposure to mass migration on consumer appraisals were found to be non significant. The relationships between appraisal dimensions and positive emotion were all supported. Finally, this study confirmed that positive emotions increased Chinese consumers' purchase intentions of a U.S. apparel brand. Theoretical and managerial implications were discussed based on the findings.

감성지능 개념화의 문제점 (Problems in Conceptualization of Emotional Intelligence)

  • 이수정
    • 한국감성과학회:학술대회논문집
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    • 한국감성과학회 2000년도 춘계 학술대회 및 국제 감성공학 심포지움 논문집 Proceeding of the 2000 Spring Conference of KOSES and International Sensibility Ergonomics Symposium
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    • pp.26-29
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    • 2000
  • This study would review how important to define emotional intelligence could be in measuring individual differences in emotional experience. For this purpose, the definitions of emotion, built by psychological theorists, would first reviewed, in connection to the newly developed techniques in the area of emotional engineering. Comparing peripheral theories of emotion and cognitive appraisal theories, the multi-facets of emotional experience would be illustrated and it would discussed what these facets mean to predict emotional health of individuals.

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웹사이트에서 상황적 지각과 감정의 역할이 소비자의 적극적 커뮤니케이션 활동에 미치는 영향 (The Effect of Situational Perceptions and Anger on a Consumer's Communication Activeness)

  • 조승호;조상훈
    • 디지털융복합연구
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    • 제10권9호
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    • pp.111-122
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    • 2012
  • 본 연구는 인터넷 웹사이트에서 소비자운동을 설명하는데 있어서 인지적인 요인과 감정적 요인의 효과를 살펴본 연구이다. 특히, 인지적 요인을 설명하는 그루닉의 상황적 이론과 감정적 요인을 설명하는 분노활성화 이론을 결합하여 통합모델을 제시하였다. 이 모델을 검증하기 위해서 소비자에 웹사이트에서 이슈화된 제품과 관련 소비자들의 커뮤니케이션 활동을 살펴보았다. 웹사이트에서 멤버들의 커뮤니케이션 활동을 분석하기 위해 가입자를 대상으로 온라인 설문을 실시하였다. 분석결과, 상황적 이론 및 분노는 온라인에서 소비자들의 능동적인 커뮤니케이션 활동을 유의미하게 설명하였다. 더불어 상황적 이론의 요인과 분노를 결합한 모델은 더욱 설명력이 높았고 그 중에서도 분노는 강력한 요인으로 판명되었다.

이야기는 사회인지능력을 향상시키는가? 작업기억과 관점채택 능력과의 관계 (Does Story Enhance Social Cognitive Ability? Associations between Working Memory and Perspective Taking Ability)

  • 안도현
    • 한국콘텐츠학회논문지
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    • 제19권9호
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    • pp.101-111
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    • 2019
  • 이 연구는 작업기억과 사회인지능력 사이의 관계 및 이야기의 이용이 사회인지 능력에 미치는 영향을 탐구하고자 했다. 이를 위해 연구참여자 82명에 대해 작업기업(n-back)을 측정한 다음, 사회인지 부하로서의 지향성 수준(5차 지향성 대 3차 지향성)을 달리한 이야기 및 설명문 등 3개 집단에 무작위로 배치해 사회인지능력으로서 관점채택과 감정추론 정확성을 비교분석했다. 분석결과 관점채택은 작업기억과 유의한 정비례의 관계가 나타났다. 반면 감정추론은 작업기억과 유의한 관계가 나타나지 않았다. 실험집단별 차이는 연구가설과는 반대로 인지부하가 가장 높은 5차지향성 이야기집단의 관점채택이 인지부하가 낮은 3차지향성 이야기집단의 관점채택보다 유의하게 낮았다. 설명문 집단과는 2종의 이야기 집단 모두 유의한 차이가 없었다. 감정추론은 3개 집단 사이에 모두 유의한 차이가 없었다. 전체적으로 이 연구는 일관되지 않은 결과가 나타났는데, 이에 대한 이론 및 방법론적 의의에 대한 논의를 제시했다.

시각적 구별 과제를 통한 인지양식의 분석 (Analysis of Cognitive Styles across Visual Discrimination Tasks)

  • Soo-Young Kim;Shin-Woong Hwan;Jee-Yun Cho;Young-Woo Sohn
    • 감성과학
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    • 제7권2호
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    • pp.163-178
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    • 2004
  • 본 연구에서는 수행된 과제와 독립적인 인지과정에서의 개인차와 관계가 있는 인지양식의 차원들을 규명하였고 과제와는 독립적인 인지과정에 대한 Robertson(1985)의 이론을 지지하는 결과를 보여주었다. 각 개인의 초기 인지전략은 다른 과제를 수행해 가는 동안 계속해서 유지되는 것으로 관찰되었고 결국 그것이 그들의 인지양식으로 간주되었다. 그렇지만 개인들의 인지양식은 많은 수행을 거치면서 그 과제들과의 상호작용을 통해 변화하여 그 과제에 특정한 전략을 이끌어낼 수도 있다는 점을 시사하였다.

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Spreading Online Rumors: The Effects of Negative and Positive Emotions

  • Jong-Hyun Kim;Gee-Woo Bock;Rajiv Sabherwal;Han-Min Kim
    • Asia pacific journal of information systems
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    • 제30권1호
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    • pp.1-20
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    • 2020
  • Malicious rumors often emerge online. However, few studies have examined why people spread online rumors. Recognizing that spreading online rumors is not only rational, but also emotional, this paper provides insights into the behavior of online rumor spreading using the cognitive emotion theory. The results show that perceived credibility of online rumors enhances both positive and negative emotions. However, positive emotions affect neither attitude nor behavior, whereas negative emotions affect both aspects of the spreading of online rumors. The results also indicate that prior positive attitude toward object influences negative emotions. Issues involvement moderates the relationship between attitude and behavior.