• The Journal of Asian Finance, Economics and Business
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• 제5권3호
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• pp.133-142
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• 2018

The purpose of this study was to examine the effect of two-dimensional factor of motivators and hygiene on civil servants' job satisfaction using the partial least square structural equation modeling (PLS-SEM) as a technique employed to analyze the measurement and structural models. Exploratory study was deployed to evaluate the relationship among variables. By using multistage stratified sampling, statistical data was collected from a survey of 441 public municipal civil servants who have employed in various levels (municipal government, districts and communes) in Vietnam. The findings provided evidence that hygiene factors (relationship with leader, salary, relationship with coworker and working environment) directly impact on civil servants' job satisfaction. Meanwhile, only career development factor from motivators significantly influenced on public employee's job satisfaction. Based on the empirical results, the hygiene factors of job satisfaction are more dominated that the motivators one. This finding suggests that municipal governments should focus policies on improving the hygiene factors which lead to higher job satisfaction on civil servants. Gaining a thorough understanding of the determinants of job satisfaction toward municipal public servants will enable policy makers to grasp the factors that results in retaining employees. Finally, the policy makers can use this knowledge to promote civil servants' job satisfaction.

• 유통과학연구
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• 제21권12호
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• pp.35-45
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• 2023

Purpose: This study analyzes civil servants' trust in cash waqf institution and their relationship with commitment. We use Key Mediating Variables (KMV) Theory with variables such as board benevolence, board integrity, board ability, board opportunism, communication, and accountability to predict the trust and commitment of civil servants in providing cash waqf. Research design, data and methodology: We used a quantitative research approach and an online questionnaire distributed to civil servants in Gorontalo Province; 410 respondents were obtained. Structural Equation Modeling (SEM) was used, utilizing the SEM-PLS software to analyze the data. Result: This study found that the variables board benevolence, board ability, board integrity, board opportunism, communication, and accountability affected trust. As for the variable of accountability, the hypothesis was rejected Conclusion: The communication variable of cash waqf institutions has a strong influence in increasing the confidence of civil servants in providing cash endowments. However, trust in waqf institutions may diminish due to low accountability and poor governance of cash waqf institutions. The trust of civil servants in cash waqf institutions in the future will increase their commitment to waqf.

• 한국콘텐츠학회논문지
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• 제8권9호
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• pp.166-171
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• 2008

본 연구는 최근 행정환경 및 행정수요의 변화에 대처하고자 공무원 교육훈련 패러다임의 전환 요구와 함께 사이버교육이 급격하게 요구받고 있는 실정에서, 충청남도 공무원의 인식을 중심으로 지방공무원 사이버 교육훈련의 학습효과에 영향을 미치는 요인을 분석해 보고, 아울러 지방공무원 사이버 교육훈련의 개선방향을 제시해 보고자 하였다. 분석결과, 사이버 교육 학습효과에 대해서는 전반적으로 보통이라고 인식하는 응답자가 많았다(평균 3.0726). 사이버 교육효과에 대해 연령과 직급에서 유의미한 차이를 보이고 있었다. 즉, 연령이 높아질수록 사이버 교육훈련의 학습효과가 높다고 인식하고 있었고, 급수가 높아질수록 마찬가지로 사이버 교육훈련의 효과가 높다고 인식하고 있었다. 다음으로, 교수와 학습자간 커뮤니티가 사이버 교육훈련의 학습효과에 가장 큰 영향을 미치고 있었고, 다음으로 교육 구성 컨텐츠가 영향을 미치고 있었다. 향후 사이버 교육 학습효과를 개선하기 위해서는 무엇보다도 교육내용 제시가 다양화 되어야 하고, 아울러 사이버교육 접근성의 확대와 사이버교육 전담인력 확보가 시급하다는 것을 알 수 있었다.

• 보건교육건강증진학회지
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• 제20권1호
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• pp.77-90
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• 2003

The purpose of this study is to investigate the conditions and problems of anti-smoking education programs in government office for civil servants. A mail-in survey was carried out for the chief of the general affairs of 248 government offices. 1. There were 154 responses to the surveys. Only 34 governmental offices have carried out anti-smoking education programs for civil servants. 2. Only one office has a department to supervise and anti-smoking program. 17 offices have 1 worker and thirteen offices have no manpower to supervise anti-smoking program. 3. Only eight offices have budgeted for anti-smoking programs. The average budget was 3,750,000 Won. Expected budget for smoking cessation program was 7,500,000 Won. 4. 25 offices have an anti-smoking lecture program for civil servants. Only five offices have an anti-smoking counseling for smokers. 5. Only seven surveys responded that civil servants had a positive response to anti-smoking programs. 6. The most important problem of anti-smoking programs in governmental offices was the lack of concern of civil servants. Governmental offices have to provide the greatest administrative services and services concerning the quality of life for citizens. Anti-smoking education programs in governmental offices for civil servants was the beginning of an activity of the services concerning the quality of life for citizens. Governmental offices have to actively implement anti-smoking programs for civil servants.

• The Journal of Asian Finance, Economics and Business
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• 제8권4호
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• pp.1057-1066
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• 2021

Servant leadership has been noticeable in the last decade in the leadership literature on account its focus on serving others first. The target of servant leadership is not the organization, but rather the followers and their development and also the ability to motivate others to become servant leaders. Serving leadership has been recognized as a leadership philosophy that addresses ethical concerns, which is linked to ethical leadership. This study aims to investigate the relationship between dimensions of servant leadership and public service motivation of civil servants. Data were collected from civil servants working in public organizations at district level in Ho Chi Minh City of Vietnam through survey forms. The research hypotheses are tested by factor analysis and regression. The results report that 7 dimensions of servant leadership positively affect public service motivation in the following ascending order: Empowerment, standing back, forgiveness, humility, integrity, accountability, and courage. On the other hand stewardship has an insignificant impact on the role of leading and supervising. Our study contributes to the existing literature on servant leadership as well as public service motivation by throwing light onto a so-far neglected transitional country like Vietnam. Thereby, this study proposes a number of implications for the leaders to improve leadership style to enhance public service motivation of civil servants.

• The Journal of Asian Finance, Economics and Business
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• 제8권2호
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• pp.595-604
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• 2021

For civil servants in the legal sector, the best performance that must be shown is not how they carry out activities following standard operational procedures but what is more important is how they show Organizational Citizenship Behavior (OCB) in daily activities. This study aims to examine what factors influence the formation of OCB civil servants in the legal sector in Indonesia. The study was conducted on 145 civil servant respondents who were involved in secretarial activities, each from the Judicial Commission Secretariat, the Attorney General's Office, the Ministry of Justice, the Supreme Court, the Police Headquarters, and the Constitutional Court. The research methodology used Partial Least Square (PLS) Version 3.0. The empirical findings of the research show that organizational culture has a significant influence in shaping transformational leadership that can build OCB among civil servants in Indonesia. This effect is much larger and more significant than the compensation system, which is widely believed to be the main factor in forming OCB, such as the results of previous studies. The results of this study imply that the formation of an organizational culture with values that can create high work productivity which has an impact on transformational leadership styles in building OCB.

• 한국사회복지학
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• 제64권2호
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• pp.5-29
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• 2012

본 연구는 사회복지사, 교사, 간호사, 사회복지공무원의 문화적 역량 현황과 선행요인을 파악하기 위해 진행되었다. 연구결과 교사의 문화적 역량이 가장 높았으며 사회복지사, 공무원, 간호사 순이었다. 문화적 역량 선행요인으로는 연령, 교육수준, 외국어구사여부, 다문화업무시간, 종사기간, 교육훈련시간, 조직의 지원이 영향을 미치는 것으로 확인되었으며, 각 직군 간에 유의미한 선행요인에도 차이가 있는 것으로 나타났다. 연구결과를 토대로 문화적 역량을 제고하기 위한 정책적 방향과 실천적 함의를 제시하였다.

• 한국산학기술학회논문지
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• 제15권10호
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• pp.6036-6045
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• 2014

본 연구는 공무원이 개인적 수준에서 지역사회의 관계 속에서 생성된 사회적 자본이 책임있는 행정인으로서 공직업무를 수행함에 있어 어떠한 영향을 미치는지 살펴보기 위한 조사연구이다. 이를 위해 제주특별자치도의 일선 공무원을 대상으로 층화표본추출방법을 활용하여 500명을 무작위 추출하였으며, 2014년 5월19일부터 23일까지(5일간) 구조화된 설문지를 배부하여 조사하였다. 회수된 491부중 부실한 설문지를 제외한 476부를 SPSS win 19.0을 활용하여 T-test, One Way ANOVA, 그리고 다중회귀분석을 이용한 최종 분석에 사용하였다. 분석결과, 첫째, 공무원의 사회적 자본 수준은 여성공무원보다 남성 공무원이 공동체 의식규범, 참여 및 협력, 결사체가입에서 통계적으로 유의하게 높았고, 근무지에 따라서 결사체가입에 집단간 차이가 있었다. 또한 직급이 높아질수록 대체로 사회적자본이 높아지는 것을 확인하였다. 둘째, 사회적 자본이 공직업무수행효율성에 미치는 영향에서는 공무원 개인의 사회적 자본 중 가족동료 신뢰와 참여 및 협력은 공직업무효율성의 모든 하위요인 효과성, 능률성, 공식성, 윤리성, IT활용성에 정(+)적인 영향을 미치며, 이웃신뢰는 능률성을 제외한 나머지 4개 하위요인인 효과성, 공식성, 윤리성, IT활용성에 정적인 영향을 미쳤다. 그러나 지역의 공동체문화규범과 결사체 가입은 공직업무효율성의 모든 하위요인에 영향을 미치지 않는 것으로 나타났다.

• 한국IT서비스학회지
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• 제22권4호
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• pp.111-122
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• 2023

Since the organization of civil servants has been divided and stratified according to the characteristics of the bureaucracy, it is inevitable that the organization and personnel will increase when new tasks arise. Even in the process of informatization, only the processing method was brought online while leaving the existing business processing procedures as they were, so there was no reduction in manpower through informatization. In order to maintain or upgrade the current administrative services while reducing the number of civil servants, it is inevitable to use AI technology. By using data and AI to integrate the 'powers and responsibilities assigned to the officials in charge', manpower can be reduced, and the reduced costs can be reinvested in the collection, analysis, and utilization of on-site data to further promote intelligent informatization. In this study, as a way for the government's success in intelligent informatization innovation, we proposed a 'Civil Servants-AI Collaboration Platform'. This Platform based on the civil servant proposal system as a reward system and the characteristics of intelligent informatization that are different from the informatization. By establishing a 'Civil Servants-AI Collaboration Platform', the performance evaluation system of the short-term evaluation method by superiors can be improved to a data-driven always-on evaluation method, thereby alleviating the rigid hierarchy of government organizations. In addition, through the operation of Collaboration Platform, it will become common to define and solve problems using data and AI, and the intelligence informatization of government organizations will be activated.

• International Journal of Computer Science & Network Security
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• 제21권8호
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• pp.71-78
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• 2021

The relevance of research provides the necessity to identify the basic problems in the public governance sphere and information technology relations, forasmuch as understanding such interconnections can indicate the consequences of the development and spreading information technologies. The purpose of the research is to outline the issues of applying information technologies in public governance sphere. 500 civil servants took part in the survey (Ukraine). A two-stage study was conducted in order to obtain practical results of the research. The first stage involved collecting and analyzing the responses of civil servants on the Mentimeter online platform. In the second stage, the administrator used the SWOT-analysis system. The tendencies in using information technologies have been determined as follows: the institutional support development; creation of analytical portals for ensuring public control; level of accountability, transparency, activity of civil servants; implementation of e-government projects; changing the philosophy of electronic services development. Considering the threats and risks to the public governance system in the context of applying information technologies, the following aspects generated by societal requirements have been identified, namely: creation of the digital bureaucracy system; preservation of information and digital inequality; insufficient level of knowledge and skills in the field of digital technologies, reducing the publicity of the state and municipal governance system. Weaknesses of modern public governance in the context of IT implementation have been highlighted, namely: "digitization for digitalization"; lack of necessary legal regulation; inefficiency of electronic document management (issues caused by the imperfection of the interface of reporting interactive forms, frequent changes in the composition of indicators in reporting forms, the desire of higher authorities to solve the problem of their introduction); lack of data analysis infrastructure (due to imperfections in the organization of interaction between departments and poor capacity of information resources; lack of analytical databases), lack of necessary digital competencies for civil servants. Based on the results of SWOT-analysis, the strengths have been identified as follows: (possibility of continuous communication; constant self-learning); weaknesses (age restrictions for civil servants; insufficient acquisition of knowledge); threats (system errors in the provision of services through automation); opportunities for the introduction of IT in the public governance system (broad global trends; facilitation of the document management system). The practical significance of the research lies in providing recommendations for eliminating the problems of IT implementation in the public governance sphere outlined by civil servants..