• Title/Summary/Keyword: Chat-GPT

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The Effect of Chatbot Service Quality on Customer Satisfaction and Continuous Use Intention (챗봇 서비스품질이 고객만족과 지속사용의도에 미치는 영향)

  • Min Jeong KIM
    • Journal of Korea Artificial Intelligence Association
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    • v.2 no.1
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    • pp.15-24
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    • 2024
  • This study is about the effect of chatbot service quality on customer satisfaction and continuous use intention. Data collection was conducted for 13 days from October 23 to November 5, 2023, and a survey was conducted on customers who have used chatbot services. A total of 572 questionnaires were targeted, of which 545 valid data were used for analysis, excluding those that responded insincerely or did not meet the purpose of the study. The analysis results of this study are as follows: First, chatbot service quality partially had a significant effect on satisfaction. Second, customer satisfaction had a significant effect on continuous use intention. Therefore, in order to have a positive impact on continuous use intention, it is necessary to focus on marketing strategies related to chatbot service quality. Also, research focusing on data analysis and performance evaluation is crucial for enhancing chatbot services, necessitating studies that address real-time changes. Through sophisticated data analysis and variable measurement, chatbot services can be effectively improved, leading to enhanced customer satisfaction.

A Case Study on AI-Driven <DEEPMOTION> Motion Capture Technology

  • Chen Xi;Jeanhun Chung
    • International Journal of Internet, Broadcasting and Communication
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    • v.16 no.2
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    • pp.87-92
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    • 2024
  • The rapid development of artificial intelligence technology in recent years is evident, from the emergence of ChatGPT to innovations like Midjourney, Stable Diffution, and the upcoming SORA text-to-video technology by OPENai. Animation capture technology, driven by the AI technology trend, is undergoing significant advancements, accelerating the progress of the animation industry. Through an analysis of the current application of DEEPMOTION, this paper explores the development direction of AI motion capture technology, analyzes issues such as errors in multi-person object motion capture, and examines the vast prospects. With the continuous advancement of AI technology, the ability to recognize and track complex movements and expressions faster and more accurately, reduce human errors, enhance processing speed and efficiency. This advancement lowers technological barriers and accelerates the fusion of virtual and real worlds.

Towards a small language model powered chain-of-reasoning for open-domain question answering

  • Jihyeon Roh;Minho Kim;Kyoungman Bae
    • ETRI Journal
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    • v.46 no.1
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    • pp.11-21
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    • 2024
  • We focus on open-domain question-answering tasks that involve a chain-of-reasoning, which are primarily implemented using large language models. With an emphasis on cost-effectiveness, we designed EffiChainQA, an architecture centered on the use of small language models. We employed a retrieval-based language model to address the limitations of large language models, such as the hallucination issue and the lack of updated knowledge. To enhance reasoning capabilities, we introduced a question decomposer that leverages a generative language model and serves as a key component in the chain-of-reasoning process. To generate training data for our question decomposer, we leveraged ChatGPT, which is known for its data augmentation ability. Comprehensive experiments were conducted using the HotpotQA dataset. Our method outperformed several established approaches, including the Chain-of-Thoughts approach, which is based on large language models. Moreover, our results are on par with those of state-of-the-art Retrieve-then-Read methods that utilize large language models.

The Quantum Computing Industry from a Market Perspective (시장 측면에서 본 양자컴퓨팅 산업)

  • B.S. Cho;S.J. Lee;S.H. Jeong
    • Electronics and Telecommunications Trends
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    • v.39 no.3
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    • pp.58-68
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    • 2024
  • Quantum computing can be a game changer in all areas of economy security, and society, and it is expected to bring innovation to the entire industrial ecosystem. The competition in this industry is accelerating with various countries pushing for policies to preempt technology and maintain a technological advantage. The quantum computing market is expected to show commercial gains in 2027 as an inflection point. Initially, it is expected to replace the high-performance computing market. However the continuous growth of quantum computing will depend on the development innovative services such as ChatGPT in AI, and technological breakthroughs. We examine the definition and outlook, evolution and dynamics, and supply chain structure of the quantum computing industry in an attempt to unveil implications for its development.

Transforming mathematics education with AI: Innovations, implementations, and insights

  • Sheunghyun Yeo;Jewoong Moon;Dong-Joong Kim
    • The Mathematical Education
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    • v.63 no.2
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    • pp.387-392
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    • 2024
  • The use of artificial intelligence (AI) in mathematics education has advanced as a means for promoting understanding of mathematical concepts, academic achievement, computational thinking, and problem-solving. From a total of 13 studies in this special issue, this editorial reveals threads of potential and future directions to advance mathematics education with the integration of AI. We generated five themes as follows: (1) using ChatGPT for learning mathematical content, (2) automated grading systems, (3) statistical literacy and computational thinking, (4) integration of AI and digital technology into mathematics lessons and resources, and (5) teachers' perceptions of AI education. These themes elaborate on the benefits and opportunities of integrating AI in teaching and learning mathematics. In addition, the themes suggest practical implementations of AI for developing students' computational thinking and teachers' expertise.

A Study on LLM system vulnerability (LLM 시스템의 정보 누출 위험 탐색)

  • Jung-Hwan Park;Kun-Hee Kim;Sangkyun Lee
    • Proceedings of the Korea Information Processing Society Conference
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    • 2024.05a
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    • pp.786-787
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    • 2024
  • Large Language Model은 그 기능으로 말미암아 여러 애플리케이션에 통합되고 있다. 특히 OpenAI는 ChatGPT에 여러 세부 사항을 설정함으로써 차별화된 기능을 사용자가 제공할 수 있도록 한다. 하지만 최근 제시되는 프롬프트 연출 공격은 서비스의 핵심 요소를 쉽게 탈취할 수 있는 가능성을 제시한다. 본 연구는 지침 우회 방법론을 통해 기본 대비 공격의 성공률을 10%p 올렸다. 또한 유출공격을 평가할 수 있는 유효성과 성공률을 통해 모델의 방어 성능을 일반화한다.

Technical Trends in On-device Small Language Model Technology Development (온디바이스 소형언어모델 기술개발 동향)

  • G. Kim;K. Yoon;R. Kim;J. H. Ryu;S. C. Kim
    • Electronics and Telecommunications Trends
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    • v.39 no.4
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    • pp.82-92
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    • 2024
  • This paper introduces the technological development trends in on-device SLMs (Small Language Models). Large Language Models (LLMs) based on the transformer model have gained global attention with the emergence of ChatGPT, providing detailed and sophisticated responses across various knowledge domains, thereby increasing their impact across society. While major global tech companies are continuously announcing new LLMs or enhancing their capabilities, the development of SLMs, which are lightweight versions of LLMs, is intensely progressing. SLMs have the advantage of being able to run as on-device AI on smartphones or edge devices with limited memory and computing resources, enabling their application in various fields from a commercialization perspective. This paper examines the technical features for developing SLMs, lightweight technologies, semiconductor technology development trends for on-device AI, and potential applications across various industries.

Comparative Analysis of 3D Tools Suitable for the Rotoscoping Cell Animation Production Process

  • Choi, Chul Young
    • International Journal of Internet, Broadcasting and Communication
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    • v.16 no.3
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    • pp.113-120
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    • 2024
  • Recently, case presentations using AI functions such as ChatGPT are increasing in many industrial fields. As AI-based results emerge even in the areas of images and videos, traditional animation production tools are in need of significant changes. Unreal Engine is the tool that adapts most quickly to these changes, proposing a new animation production workflow by integrating tools such as Metahuman and Marvelous Designer. Working with realistic metahumans allows for the production of realistic and natural movements, such as those captured through motion capture data. Implementing this approach presents many challenges for production tools that adhere to traditional methods. In this study, we investigated the differences between the cell animation workflow and the computer graphics animation production workflow. We compared and analyzed whether these differences could be reduced by creating sample movements using character rigs in Maya and Cascadeur tools. Our results showed that a similar cell animation workflow could be constructed using the Cascadeur tool. To improve the accuracy of our conclusions, we created large, action-packed short animations to demonstrate and validate our findings.

The Utility of Chatbot for Learning in the Field of Radiology (방사선(학)과 분야에서 챗봇을 이용한 학습방법의 유용성)

  • Yoon-Seo Park;Yong-Ki Lee;Sung-Min Ahn
    • Journal of the Korean Society of Radiology
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    • v.17 no.3
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    • pp.411-416
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    • 2023
  • The purpose of this study is to investigate the utilization of major learning tools among radiology science students and assess the accuracy of a conversational artificial intelligence service program, specifically a chatbot, in the context of the national radiologic technologist licensing exam. The survey revealed that 84.3% of radiology science students actively utilize electronic devices during their learning process. In addition, 104 out of 140 respondents said they use search engines as a top priority for efficient data collection while studying. When asked about their awareness of chatbots, 80% of participants responded affirmatively, and 22.9% reported having used chatbots for academic purposes at least once. From 2018 to 2022, exam questions from the first and second periods were presented to the chatbot for answers. The results showed that ChatGPT's accuracy in answering first period questions increased from 48.28% to 60%, while for second period questions, it increased from 50% to 62.22%. Bing's accuracy in answering first period questions improved from 55% to 64.55%, and for second period questions, it increased from 48% to 52.22%. The study confirmed the general trend of radiology science students utilizing electronic devices for learning and obtaining information through the internet. However, conversational artificial intelligence service programs in the field of radiation science face challenges related to accuracy and reliability, and providing perfect solutions remains difficult, highlighting the need for continuous development and improvement.

Automatic Extraction of References for Research Reports using Deep Learning Language Model (딥러닝 언어 모델을 이용한 연구보고서의 참고문헌 자동추출 연구)

  • Yukyung Han;Wonsuk Choi;Minchul Lee
    • Journal of the Korean Society for information Management
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    • v.40 no.2
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    • pp.115-135
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    • 2023
  • The purpose of this study is to assess the effectiveness of using deep learning language models to extract references automatically and create a reference database for research reports in an efficient manner. Unlike academic journals, research reports present difficulties in automatically extracting references due to variations in formatting across institutions. In this study, we addressed this issue by introducing the task of separating references from non-reference phrases, in addition to the commonly used metadata extraction task for reference extraction. The study employed datasets that included various types of references, such as those from research reports of a particular institution, academic journals, and a combination of academic journal references and non-reference texts. Two deep learning language models, namely RoBERTa+CRF and ChatGPT, were compared to evaluate their performance in automatic extraction. They were used to extract metadata, categorize data types, and separate original text. The research findings showed that the deep learning language models were highly effective, achieving maximum F1-scores of 95.41% for metadata extraction and 98.91% for categorization of data types and separation of the original text. These results provide valuable insights into the use of deep learning language models and different types of datasets for constructing reference databases for research reports including both reference and non-reference texts.