• 마케팅과학연구
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• 제20권1호
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• pp.35-48
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• 2010

今天, 受到成熟零售市场挑战的时装市场需要新的 "品牌发展" 典范来提高他们的竞争优势. 时装市场的一个重要议题是为满足消费者由于生活方式的变化而产生的特别需求所进行的生活方式品牌扩张. 时装品牌扩张到生活方式产品类别, Y世代和婴儿潮可以说是新兴的 "前景"(婴儿潮的消费者正在改变他们的生活方式. Y世代正经历着他们生命阶段的变化). 他们有购买新产品的需求. 因此, 服装公司为品牌扩张注重消费群从而在新的产品类别中建立和管理他们的品牌资产是乐观的. 本文的研究目的是(a)评估母品牌和子品牌的品牌资产. (b)鉴定消费者对品牌扩张的感知营销因素. (c)评估两个选择的群体(Y世代和婴儿潮)的营销因素和扩张到生活方式的产品类别(包括家居时尚产品)品牌的品牌资产之间因果关系的结构方程模型. 关于理论框架, 本文关注传统的营销4P组合来鉴定哪个营销因素在品牌扩张资产方面更重要. 比较营销可以建立 "品牌扩张资产", 从而成功的进入新类别. 借鉴相关的文献, 通过关注选择的消费者(Y世代, 婴儿潮), 本研究发展的研究假设结合了品牌资产因子和营销因素. 在品牌扩张至生活方式产品的背景下, 品牌资产的构念包括品牌认知/联合, 品牌感知(例如感知质量, 情感价值)和从CBBE因子(Keller, 2001)中而来的品牌共鸣. 据推测, 通过品牌扩张至生活方式产品, 市场营销要素在品牌认知/联合, 品牌感知方面创建品牌扩张资产, 进而影响品牌的共鸣. 为了收集数据, 样本由韩国Y世代的女性消费者和在婴儿潮中出生的消费者. 这些在婴儿潮中出生的消费者由于生活周期的改变而对生活方式产品有较高的需求. 在韩国Y世代(n=326)和婴儿潮(n=325)的女性消费者中共有651份有用的问卷被使用. 我们用LISREL8.8测试了使用相关矩阵的结构和测量模型. 结果显示品牌扩张的感知营销因素包括三个因子: 价格/店铺形象, 产品和广告. 在Y世代的模型中, 价格/店铺形象对品牌资产因素有积极的影响(例如品牌认知/联合, 感知质量). 同时, 在品牌扩张中产品对情感价值有积极的影响. 品牌认知/联合有可能提高感知质量和情感价值, 从而对扩张至生活方式产积极的品牌产生品牌共鸣. 在婴儿潮消费者模型中, 价格/店铺形象对感知质量有积极的影响, 感知质量可以创造品牌扩张的品牌共鸣. 产品对质量感知和情感价值有正的影响, 这些都会消费者产生对扩张至生活方式产品的品牌的品牌共鸣. 但是, 在这两个群体中广告和品牌资产都是负相关. 本研究为时装营销者提供了发展成功的品牌扩张战略以及可持续的竞争优势的见解. 本研究补充和扩展了先前的有关通过营销努力的因素促使品牌扩张成功的研究. 研究结果支持为进入新的产品类别, 时装品牌扩张(Aaker and Keller, 1990; Tauber, 1998; Shine et al., 2007; Pitta and Katsanis, 1995)和营销行动的增效作用. 因此, 我们推荐营销者同时针对Y世代和婴儿潮一代通过标准化的营销推广进入新产品类别(例如家具)可以降低营销成本. 时装营销者可以(a)提供高价的产品线. (b)在韩国通过零售渠道(例如专门百货商店)强调高档特征的商店形象定位. (c)结合服装与生活方式产品包括新颖的款式和设计师的限量版. 对品牌资产,成功品牌延伸的关键是消费者的品牌认知度和品牌联合,确保新产品类别的品牌特征. 对于营销者来说, 在进入新产品类别的时候知道什么有助于更具体的联合是必要的. 对时装品牌而言, 品牌扩张的第二个关键是进入 "奢侈" 生活方式新产品类别的途径. 更高的价格或店铺形象都对质量感知有影响. 而质量感知可以引起品牌共鸣. 更重要的是, 本研究提高了对品牌扩张的理论理解并对营销者提出了在制定针对Y世代和婴儿潮一代消费者的行销项目时的方向.

• 패션비즈니스
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• 제22권5호
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• pp.15-31
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• 2018

The purpose of this study was to classify male consumers and examine their clothing consumption values and the perceived importance of store attributes. Using Internet-based research service, survey data were collected from 651 male consumers aged between 20 and 40. The questionnaire included questions regarding respondents' preference of different store types, clothing consumption values, perceived importance of store attributes. According to the results, the respondents were categorized into 5 distinct groups based on their store type preferences: discount store preference group, multi-channel preference group, store indifferent group, brand store preference group, online store preference group. Multi-channel preference group was the largest among these groups. The five store type preference groups statistically varied in clothing consumption values, i.e., epistemic value, brand/conspicuous value, and economic value. The groups also differed in the importance they placed in the store attributes of: service and product quality, promotion, fashionability, salesperson and store environment, store atmosphere, convenience, and website image. The results of this study have direct implication for retail marketers of fashion companies who are targeting male consumers. Marketers can apply findings of this study in implementing retail strategies for different types of stores.

• 유통과학연구
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• 제21권6호
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• pp.51-68
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• 2023

Purpose: This study aims to explore the impact of green products' claim skepticism on green purchase intention and further investigates the moderating role of environmental concern in the relationship. This study, by drawing the persuasion knowledge model expected that ambiguity avoidance penalizes less familiar brands than familiar brands. Further, the present study building on Hofstede's cultural dimension, specifically, uncertainty avoidance, undertook a scenario to understand any difference that exist between uncertainty avoidance cultural groups. This study also investigates gender differences in green claim skepticism and proclivity to purchase green products. Research design, data, and methodology: For analyzing the relationship relevant hypotheses were designed, and R-programming software was used. To test the hypotheses two independent sample t-test and regression analysis were carried out. Results: The results suggest that consumers' skepticism toward green claims influenced the intention to purchase eco-friendly products. The study finding also confirms the effect is moderated by environmental concern. Also, the findings of two scenarios reveal that consumers in high uncertainty avoidance culture exhibited a greater level of skepticism for green print advertising and green packaging claims when the brand in the advertising and packaging was unfamiliar than when it was familiar. Conclusions: To alter the negative effect of skepticism the consumer should believe the environmental claims are valid so that they can contribute to solving sustainability issues.

• 기업가정신과 벤처연구
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• 제20권1호
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• pp.35-46
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• 2017

본 연구의 목적은 소비자의 쇼핑 시 소비자의 상품(식품) 선택 특성이 온, 오프라인의 업태별 선호도와 옴니채널 선호도에 영향을 미치는가를 분석하여 유통업체의 마케팅 전략 수립에 시사점을 얻기 위함이다. 연구모형은 소비자의 식품 선택 특성이 각각 업태별 선호도와 옴니채널 선호도에 미치는 영향으로 구성 되었다. 총 477부의 설문조사를 토대로 분석한 결과를 요약하면 다음과 같다. 첫째, (1) 식품의 선도, (2) 맛, (3) 품질, 안전, (4) 시식시음, (5) 식품의 기능 및 정보, (6) 원산지, (7) 브랜드 충성도의 7가지 특성을 활용한 식품 구매 특성은 업태별로 다양하게 영향을 미치는 것으로 나타났다. 채택된 가설은 브랜드 충성도(5회), 선도(3회), 시식 시음(3회), 원산지(1회) 순으로 선정이 된 것으로 보아 식품의 선택요인은 (1) 어떤 브랜드 인가, (2) 얼마나 선도가 좋은가, (3) 시식 시음으로 먹어보고 구입 한다, (4) 원산지는 확인 한다 로 압축이 되며 실제 소비자가 식품 쇼핑 시에도 7가지를 모두 활용 한다기보다는 업태별 특성에 맞는 핵심적인 선택 요인만 활용하는 것으로 보여진다. 편의점은 3개 요인이 영향을 미치고 나머지 업태는 1~2요인만 영향을 미치는 것으로 분석되었다. 둘째, 옴니채널 선호도 분석에 있어서 식품의 선택 특성이 제한적으로 영향을 미치는 것으로 나왔으며 이는 옴니채널의 개념을 소비자가 아직 명확하게 이해하지 못하는 것에 기인한다고 보여진다. 셋째, 본 연구의 분석결과는 업태 별로 다양한 영향을 미치는 식품의 선택 특성을 업태별 마케팅 전략에 반영을 할 필요성이 있다는 점과 옴니채널 이용 소비자는 식품의 품질 및 안전을 중시하고 시식을 통해 상품을 확인하고, 어느 곳에서도 신뢰를 할 수 있는 브랜드를 추구하여 온 오프라인을 동시에 이용하는 합리적인 소비를 하기 때문에 옴니채널은 합리성을 추구하는 고객이 선호도가 높을 것이라는 시사점을 제공한다. 향후 유통업의 옴니체널 전략은 많은 어려움이 예상되며, 본 연구는 유통의 패러다임을 바꾸게 되는 옴니채널을 식품의 선택특성을 활용하여 처음으로 연구를 시도한 것에 의의가 있다.

• 만화애니메이션 연구
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• 통권17호
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• pp.53-67
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• 2009

최근 미디어법의 변화에 따라, 방송의 규제 환경이 시장의 힘에 의해 점차 완화되고, 방송과 통신이 융합된 새로운 테크놀러지의 개발로 방송 산업이 무한 경쟁 시대로 접어들었다. 이러한 변화와 문제점을 해결하고자 최근 방송사에서는 차별화된 자사의 채널을 홍보하기 위해 새로운 채널 브랜드 아이덴티티 작업을 시도 하고 있다. 본 연구의 목적은 채널 브랜드 아이덴티티의 다양한 구성 요소(브랜드네임, 로고와 심벌, 캐릭터, 슬로건, 네트워크 디자인, 스테이션 ID)들 중에 가장 많이 제작되어 활용되고, 특히 시청자들에게 쉽게 노출되어, 접근성이 빠른 Spot Animation에 대해 분석하고, Spot Animation에 사용되는 캐릭터에 대한 확장성과 그 유용성을 검토하여 시청자의 채널인지도와 채널 충성도를 높일 수 있는 캐릭터를 기획하고 관리 하는데 있다. 구체적으로 KBS와 MBC 각 방송사를 대표하는 각각의 캐릭터의 탄생 배경과 제작 및 활용을 알아보고 두 방송사의 Spot animation에 등장하는 각 캐릭터의 형태, 색상, 재질, 표현 등을 비교하여 특성을 정리한다. 결론으로, KBS와 MBC의 세 가지 캐릭터는 전문적이고 체계적인 기획과 관리가 적용되지 못하였고, ID의 Spot animation에서 각 채널이 추구하는 이미지만을 표현했을 뿐, 캐릭터로서의 다양한 확장성과 넓은 유용성을 충분히 관철하지 못했다는 문제점을 가지고 있다. 방송사의 채널 브랜드 가치를 높이는 가장 중요한 요소는 차별화된 아이덴티티를 가지는 것이고, 그 핵심에는 채널의 이미지를 담당하는 스테이션 ID를 효과적으로 만드는데 있다. 따라서 시청자에게 가장 많이 노출되고 쉽게 접근할 수 있는 ID의 Spot animation과 캐릭터는 매우 중요한 요소로서, 방송사를 대표하는 캐릭터는 초기 기획과 제작에 이르기까지 전문적인 연구와 체계적인 관리가 필요하다.

• 한국의류학회지
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• 제42권6호
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• pp.909-923
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• 2018

Online retailers' offline channel expansion is rapidly growing as an important consumer incentive strategy, despite the enormous initial costs of establishing a store. This study focuses on the offline channel operation of online shopping malls, and examines the effects and influencing factors of the channel expansion strategy from a consumer perspective. In-depth interviews were conducted with ten customers in their 20s and 30s who had visited online retailers' stores or purchased products. Major issues were extracted based on the framework of a channel effect mechanism proposed by Cao and Li (2015). Subsequently, it was found that existing online retailers could enhance brand image and perception by expanding their channels to offline stores. It was also emphasized that the consumer trust on the quality of the product in offline stores is a key variable, and it has a significant influence on consumer's continuous purchase and revisit intention. This study showed that borderless channel integration was the most important task when expanding channels of online retailers. So it will be necessary to strive for an omni-channel strategy so that channel integration can be strategically executed and consumers can interact regardless of channels.

• 복식문화연구
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• 제30권5호
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• pp.656-674
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• 2022

The purpose of this study is to reveal and compare the differences in the types and characteristics of purchase channel journeys of MZ generation consumers. In this study a survey was conducted on the purchase channel journey of 20 women in the MZ generation using the ethnographic method of in-depth interviews and observations. As a result, three purchase channel journeys were identified: mobile, multi-channel, and offline. These were variously subdivided according to the characteristics of the MZ generations. Gen Z's journey was categorized into types: fashion platform app, Youtube, multi-channel supplement, multi-channel non-planned store visit, offline loyalty store, and impulsive offline store. Gen M's journey was categorized as: an online community bond, portal site, online loyalty store, multi-channel brand involvement, multi-channel efficiency, a multi-channel conversion, offline efficiency and offline task. The difference in mobile journey between generations was found in the time and length of the purchase. Gen M recognized both online and offline search processes to be tiring, while Gen Z enjoyed the search process using the online path. In the offline journey Gen Z began with their own intention to purchase, while Gen M sometimes recognized that purchasing fashion products necessary for work was a cumbersome task.

• 한국음향학회:학술대회논문집
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• 한국음향학회 2000년도 하계학술발표대회 논문집 제19권 1호
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• pp.439-442
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• 2000

When we measure the acoustical properties of a room using multiple microphone system, it is important to grasp exact time delay of the early reflections from impulse response pair. But it is often very difficult to identify the early reflections in natural shape, because a waveform may be deformed due to the characteristics of a sound source loudspeaker, microphone and reflected wall and overlapping of plural waveform. In this paper to obtain more accurate and enough early reflections, we propose the brand-new five-channel sound receiving system and introduce peak-detecting algorithm. The system has microphones mounted at the origin and four points of a regular tetrahedron. The newly introduced peak-detecting algorithm can show exact peak position in each channel, in spite of deformation due to reflected walls, loudspeaker and microphone.

• 유통과학연구
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• 제19권1호
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• pp.105-113
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• 2021

Purpose: The rural market in India provides tremendous scope for FMCG consumer healthcare companies to market their products because of a significant increase of rural purchasing power. Many empirical studies in this area highlight the challenges and opportunities for marketers in the FMCG space. Research articles are not in abundance to understand intermediaries' expectations in the supply chain specific to consumer healthcare products. The existing literature did not significantly address the challenges of channel partners in the rural market. The present study aims to determine the retailer expectations from manufacturers and channel members' mutual expectations in the FMCG distribution channel. Research design and Methodology: The present study adopted a qualitative research methodology. Fifty respondents from each level of distribution channel such as super-stockist, distributors and retailers in central India were identified and an interview method was adopted to collect the data. Results: Nineteen factors were identified to influence the intermediaries for involvement in the business with any FMCG brand. Factors like Profit margin, reverse logistics, credit terms, return on investment, timely payments were crucial for managing the expectations of all intermediaries. This study provides academic as well as practical implications in terms of enabling the industry to align its channel management strategies accordingly.

• 유통과학연구
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• 제19권4호
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• pp.25-35
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• 2021

Purpose: This study aims to analyze the factors affecting customer satisfaction in the customer reviews of omni-channel, posted on Internet blogs, cafes, and YouTube using text mining analysis. Research, data, and Methodology: In this study, frequency analysis is performed and the LDA (Latent Dirichlet Allocation) is used to analyze social big data to respond to reviewers' reaction to the recently opened omni-channel shopping reviews by L Shopping Company. Additionally, based on the topic analysis, we conduct a sentiment analysis on purchase reviews and analyze the characteristics of each topic on the positive or negative sentiments of omni-channel app users. Results: As a result of a topic analysis, four main topics are derived: delivery and events, economic value, recommendations and convenience, and product quality and brand awareness. The emotional analysis reveals that the reviewers have many positive evaluations for price policy and product promotion, but negative evaluations for app use, delivery, and product quality. Conclusions: Retailers can establish customized marketing strategies by identifying the customer's major interests through text mining analysis. Additionally, the analysis of sentiment by subject becomes an important indicator for developing products and services that customers want by identifying areas that satisfy customers and areas that evoke negative reactions.