• 제목/요약/키워드: Chain Performance

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An Integrated Approach to Measuring Supply Chain Performance

  • Theeranuphattana, Adisak;Tang, John C.S.;Khang, Do Ba
    • Industrial Engineering and Management Systems
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    • 제11권1호
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    • pp.54-69
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    • 2012
  • Chan and Qi (SCM 8/3 (2003) 209) developed an innovative measurement method that aggregates performance measures in a supply chain into an overall performance index. The method is useful and makes a significant contribution to supply chain management. Nevertheless, it can be cumbersome in computation due to its highly complex algorithmic fuzzy model. In aggregating the performance information, weights used by Chan and Qi-which aim to address the imprecision of human judgments-are incompatible with weights in additive models. Furthermore, the default assumption of linearity of its scoring procedure could lead to an inaccurate assessment of the overall performance. This paper addresses these limitations by developing an alternative measurement that takes care of the above. This research integrates three different approaches to multiple criteria decision analysis (MCDA)-the multiattribute value theory (MAVT), the swing weighting method and the eigenvector procedure-to develop a comprehensive assessment of supply chain performance. One case study is presented to demonstrate the measurement of the proposed method. The performance model used in the case study relies on the Supply Chain Operations Reference (SCOR) model level 1. With this measurement method, supply chain managers can easily benchmark the performance of the whole system, and then analyze the effectiveness and efficiency of the supply chain.

원자재 수출입 기업의 전략적 공급사슬지향성과 공급사슬 성과의 관계에서 혁신활동과 정보공유 활동의 매개역할 (The mediating effect of innovation and information sharing, in the relationship between the strategic supply chain and the supply chain performance of the raw material export-import firm)

  • 조연성
    • 통상정보연구
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    • 제17권1호
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    • pp.193-214
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    • 2015
  • 본 연구는 국제통상 환경에서 원자재 수출입 기업의 전략적 공급사슬지향성과 공급사슬 성과의 관계에서 혁신활동과 정보공유 활동의 매개효과를 분석하려는 목적으로 진행하였다. 455개 응답 표본을 대상으로 매개효과를 포함한 7개의 가설을 구조방정식 모형으로 실증분석 하였다. 분석 결과 전략적 공급사슬지향성은 공급사슬 혁신활동에 긍정적 영향을 주었으나 정보공유 활동에는 영향을 주지 못하였다. 공급사슬 혁신활동은 정보공유 활동과 공급사슬 운영성과에 모두 긍정적 영향을 주었다. 정보공유 활동은 또한 공급사슬 운영성과에 긍정적 영향을 주었다. 매개효과 검정에서는 공급사슬 혁신활동이 전략적 공급사슬 지향성과 정보공유 활동 사이에서 완전매개 효과를 정보공유 활동은 공급사슬 혁신활동과 공급사슬 운영성과 사이에서 유의한 부분매개 효과를 보여주었다.

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The Impact of Interactional Justice and Supply-Chain Collaboration on Sustainable SCM Performance: The Case of Multinational Pharmaceutical Firms

  • LEE, Changjoon;HA, Byoung-Chun
    • The Journal of Asian Finance, Economics and Business
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    • 제7권2호
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    • pp.237-247
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    • 2020
  • This study explored the impact of interactional justice on supply-chain collaboration and sustainable supply-chain performance. Accordingly, it classified interactional justice of supply-chain management (SCM) into interpersonal and informational justice, and empirically classified the effects of these subordinate concepts on supply-chain collaboration and sustainable supply-chain performance. To this end, 700 questionnaires were distributed, and 201 final valid responses were used for the statistical analysis which revealed the significant positive influence of interpersonal justice on informational justice. This indicates that courtesy, respect, and proper words are important in the relationship between buyers and sellers. Both interpersonal and informational justice had a significant positive relationship with supply-chain collaboration. The results suggest that a fair-trade environment should be cultivated to encourage and facilitate seller-buyer collaboration. Lastly, supply-chain collaboration had a positive influence on sustainable supply-chain performance. This implies that if justice is not perceived in the seller-buyer relationship, collaboration can be hindered, which negatively impacts corporate performance. These findings also helped to understand the importance of interactional justice and to propose a new relationship between interpersonal and informational justice.

Key Drivers of Operational Performance of E-commerce Distribution Service Providers in Thailand

  • VONGURAI, Rawin
    • 유통과학연구
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    • 제20권12호
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    • pp.89-98
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    • 2022
  • Purpose: Due to the rapid growth of e-commerce in Thailand, the operational excellence of distribution service providers has been elevated. Thus, this research investigated the key drivers of operational performance of e-commerce distributors in Thailand. The research contains key variables: the analytics capabilities of an organization, supply chain disruption orientation, innovation capability, and operational performance. Research design, data, and methodology: An online survey is administered to top managers and key personnel (N=425) employed for at least one year in Thailand's top five e-commerce distributors. The sampling methods were conducted using purposive sampling, quota sampling, and convenience sampling. Confirmatory Factor Analysis and Structural Equation Model were applied to analyze and confirm the model's goodness-of-fit and hypothesis testing. Results: The findings reveal that an organization's analytics capabilities significantly affect supply chain disruption orientation and supply chain resilience. Furthermore, operational performance is affected by supply chain disruption, supplier quality management, and innovation capability. Nevertheless, supply chain resilience and digital supply chain have no significant effect on operational performance. Conclusions: The results imply that supply chain digitalization could drive higher operational performance. Distribution businesses are encountering transformation and disruption, which should address the high level of a digital supply chain, innovation, and quality management to maximize their profit margin and delivery service quality.

우리 나라 기업의 SCM 성과에 관한 실증적 연구 - 자산성과 분석을 중심으로 - (An Empirical Study on the Supply Chain Asset Performance of Korean Companies)

  • 김대기;권오경;백인수
    • 산업공학
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    • 제16권2호
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    • pp.167-173
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    • 2003
  • We attempted to empirically analyze the supply chain performance of Korean companies. We utilized the supply chain performance metric of SCOR(Supply-Chain Operations Reference-Model) which has been developed by the Supply Chain Council. We especially focused on the supply chain asset performance using the currently available accounting database of Korean companies. Cash-to-cash cycle time, inventory days of supply, and asset turns were analyzed for 621 Korean companies during the last 5 year period 1997-2001. We compared the performance by industry type and company size. In addition, we compared the cash-to-cash cycle time of Korean companies with global companies.

공급사슬 파트너십 속성이 SCM 성과에 미치는 영향에 관한 실증적 연구 (An Empirical Study on the Impact of Supply Chain Partnership Attributes on the SCM Performance)

  • 유일;소순후
    • Journal of Information Technology Applications and Management
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    • 제10권4호
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    • pp.15-28
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    • 2003
  • This paper examined the impact of supply chain partnership attributes on the SCM performance. For this, relationship commitment, trust, and collaboration were used as attributes for the supply chain partnership. Also the SCM performance was measured by supply chain integration, customer responsiveness, and supplier performance. Based on the statistical analysis of the sample of Korean corporations, it was found that relationship commitment and trust were shown to be significant factors influencing the collaboration. In addition, the collaborative supply chain partnership has a significant positive influences on the SCM performance. These result, in short, supported the importance of supply chain partnership for the successful SCM.

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Effect of Information Sharing on Dimensions of Trust and Logistics Performance

  • Changjoon LEE;Young-Kyou HA
    • 유통과학연구
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    • 제22권6호
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    • pp.123-131
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    • 2024
  • Purpose: This study aims to empirically analyze the effect of information sharing on the two dimensions of trust and logistics performance in the relationship between firms in the supply chain. Research design, data and methodology: In this study, information sharing is a variable for information competency of the entire supply chain. Moreover, we classified trust into quantitative and qualitative trust and analyzed the two paths through which information sharing reaches logistics performance. To examine these correlations, we conducted a survey among professionals in supply chain-related departments in South Korea. Based on 350 completed questionnaires, we tested the hypotheses with structural equation modeling using SPSS 18.0 and AMOS 18.0. Results: We found that information sharing has a significant positive effect on trust and logistics performance, which is a typical index of supply chain performance. These results show that information itself is considered a partner to a firm's competencies in operating the supply chain and plays a major role in forming the other's competencies and trust for the present and future. Conclusions: As these competencies and trust consequentially affect logistics performance, supply chain managers must pay attention to the importance of information competency and consider ways of promoting it to improve logistics performance across the entire supply chain.

The Influence of Risk Management Practices on Operational Performance and Supply Chain Performance: A Moderation Effect of Inflation Rate

  • Ngoc-Hong DUONG
    • 유통과학연구
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    • 제22권9호
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    • pp.27-38
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    • 2024
  • Purpose: Sustainable economic growth is a top priority for any country, and inflation is crucial in determining future economic circumstances. Few research exists regarding the impacts of risk management practices on performance outcomes in the supply chain with the mediating role of inflation rate. Hence, this study investigates the important role of risk management practices in the context of high inflation rate. Research design, data and methodology: The PLS-SEM model is applied to identify the effects of risk management practices on operational performance and supply chain performance. The author distributed online and offline surveys to administrators at various businesses. After applying the filtration criteria, 309 responses were retained for further data analysis. Results: This research demonstrates that risk management practice is critical and adds to supply chain performance success. Managers should enhance all risk management procedures to regulate and manage hazards in the supply chain. This allows managers to anticipate and identify potential threats with ease, particularly in high inflation rate situation. Conclusions: The outcomes of this study demonstrate how fully implemented risk management practices can improve operational performance and supply chain performance, as well as control the impact of inflation rate.

Investigation of Impact of Revenue Sharing Contract on Performance of Two-Stage Supply Chain System

  • RYU, Chungsuk
    • 유통과학연구
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    • 제20권6호
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    • pp.125-135
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    • 2022
  • Purpose: The revenue sharing contract has been used in various industries and it is expected to coordinate the individual companies' operations in a way to improve the whole supply chain performance. This study evaluates the performance of the revenue sharing contract to find out whether this contract achieves its original goal, the supply chain coordination. Research design, data, and methodology: The profit optimization models are developed to represent two stage supply chain system with a supplier and a buyer. By using the numerical examples of the proposed mathematical models, this study examines whether this supply chain contract coordinates the supply chain system. Results: The numerical examples show that the revenue sharing contract does not make the same supply chain profit as the centralized system does. With the proper combination of the wholesale price discount rate and revenue share ratio, both manufacturer and retailer can obtain increased profits from the revenue sharing contract. Conclusions: The outcomes of the numerical analysis imply that the revenue sharing certainly improves the supply chain performance but it does not fully coordinate the supply chain system. By controlling the wholesale price and revenue share ratio, every supply chain member can be beneficiaries of this supply chain contract.

The Impacts of Social Sustainability Practices on Supply Chain Performance: Mediating Role of Supply Chain Integration

  • DUONG, Ngoc-Hong;HA, Quang-An
    • 유통과학연구
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    • 제19권11호
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    • pp.37-48
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    • 2021
  • Purpose: The importance of sustainability in the supply chain has steadily risen in recent decades as a result of the growing awareness on the social issues. The purpose of this research is to examine the relationship between social sustainability practices and performance outcomes, as well as explore the mediating role of supply chain integration on that relationship. Research design, data and methodology: PLS-SEM model is developed to identify the impacts of sustainability on performance outcomes and the mediating role of supply chain integration. We received 285 responses from medium and large companies located in Vietnam, and after filtering, 206 responses were used for further analysis. Results: Our findings showed that sustainability impacts significantly on integration and performance in the supply chain. Moreover, the result indicates that supplier integration and internal integration mediate the relationship between social sustainability practices and supply chain performance, while customer integration mediation role was not found significant at all. Conclusions: Our results prove that social sustainability practices can link all the stakeholders and enhance collaboration. To maintain sustainable development, firms should embrace values of sustainability to improve the well-being, working condition, and healthcare of their employees as well as the advancement of local society.