• Journal of Korea Trade
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• v.25 no.5
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• pp.19-38
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• 2021

Purpose - This study aims to verify the direct causal relationship between cost competitiveness and global network competitiveness, which are the tangible service quality factors determined by the shipping company, which in turn affect the shipper's customer satisfaction. Additionally, we empirically investigate the intangible, related service qualities determined by shipping companies, such as operational competitiveness and customer relationship quality, and how these then positively affect customer satisfaction through the formation of trust. Therefore, we examine the mediating effect of trust formation among different contractors for shipping services. Design/methodology - In order to examine the shipping company's tangible and intangible service-qualities perceived by the shipper on customer satisfaction and the process of trust formation between contractors, we collected valid data from 114 respondents out of 200 distributed questionnaires. The respondents consisted of domestic freight forwarders who engage with domestic and international shipping and logistics agencies. Descriptive statistics, confirmatory factor analysis, reliability, convergent and discriminant validities, common method bias, and PLS-SEM (partial least square-structural equation model) were analyzed using the program STATA 16. Findings - The findings of this study are as follows. First, our results showed that all hypotheses assumed in this study had statistically significant supporting evidence. Second, it was found that the mediating effect of trust was significant in affecting the quality of intangible service- qualities for customer satisfaction. Third, through supplementary analysis, we found that the global network competitiveness of domestic shipping companies will increase in importance in the future. In conclusion, the theoretical and practical implications of these findings are presented. Originality/value - This study reaffirmed the traditional causal relationship between customer satisfaction and tangible service quality. Additionally, we also contribute to the literature on the understanding of the causal relationship between trust formation and customer satisfaction through intangible interactions from a long-term perspective.

• The Journal of Information Systems
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• v.32 no.1
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• pp.147-178
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• 2023

Purpose The mail goal of this study is to find out factors influencing users' satisfaction of public application with the emphasis of service quality of public web and public value. For this purpose, we applied IS success model to develop the research model that explains users's satisfaction and public performance. Design/methodology/approach The proposed research model was developed based on IS success model along with two moderating effects - Service Quality of Public Web and Public Value in order to empirically test proposed causal relationships withing the model. A total of 377 survey responses were analyzed by forming the structural equation modeling with AMOS 24.0. Findings The analysis results show that the service, information, and system quality from IS success model are positively associated with user satisfaction, which in turn is positively associated with public app performance. The results also show that the relationship between user satisfaction and public app performance is positively moderated by public value. However, the relationship between public app service quality and user satisfaction isn't moderated by public web service quality.

• THE INTERNATIONAL COMMERCE & LAW REVIEW
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• v.53
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• pp.233-264
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• 2012

This study proposes and verifies an integrated model that reflects and helps to explain complexities and comprehensiveness of e-Trade in practice. The primary objective was to widen and deepen our understanding about the phenomena of paperless trading which will enable us to formulate an effective means to promote the adoption and utilization of e-Trade infrastructure. This investigation combined and extended the theories and models of TAM, TOE framework, and TTF in order to identify and hypothesize the causal relationships between factors of technology, organization and environment, and the usage level and performance of e-Trade. The previous research on e-Trade was reviewed and incorporated into the extended model. The integrated model was tested based on the survey data collected from a sample of 417 trading firms. Overall, the regression and path analysis demonstrated the usefulness of the proposed model as a conceptual framework for better understanding and explanation of e-Trade. The result of the analysis implies the relevancy of the factors of technology, organization and environment for facilitating usage of and increasing performance of e-Trade. However, rejection of a few hypothesized relationships implies the necessity of extensive promotion and education about the related laws and regulations, and education, supervision and incentives for e-Trade practitioners.

• Journal of KIISE
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• v.43 no.2
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• pp.237-245
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• 2016

In this paper we introduce a novel database research area called science of databases (SoDB) and carry out a comprehensive analysis of its case studies. SoDB aims to better understand interesting phenomena observed across multiple database management systems (DBMSes). While mathematical and engineering work in the database field has been dominant, less attention has been given to scientific approaches through which DBMSes can be better understood. Scientific investigations can lead to better engineered designs through deeper understanding of query optimizers and transaction processing. The SoDB research has investigated several interesting phenomena observed across different DBMSes and provided several engineering implications based on our uncovered results. In this paper we introduce a novel scientific, empirical methodology and describe the research infrastructure to enable the methodology. We then review each of a selected group of phenomena studied and present an identified structural causal model associated with each phenomenon. We also conduct a comprehensive analysis on the case studies. Finally, we suggest future directions to expand the SoDB research.

• Journal of the Korea Society for Simulation
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• v.27 no.3
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• pp.53-63
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• 2018

Since warfare surroundings getting complex and diverse in the future, it is not simple to make appropriate structures and organizations for military groups along the phenomenon. Therefore, this study proposes a methodology of verification for army staff's structure and organization by units in the future using System Dynamics(SD). The procedure of using SD for the verification is a calculation of database(DB), the design of causal loop diagram, and the simulation and analysis. First, DB such as individuals' workload and time is calculated through observation after a real group of staff. Second, the causal loop diagram is considered by a flow of task, and it is modeled. Third, the DB is entered into the model and simulated for analyzing of appropriacy. This study used Powersim program for designing the SD model. One of the weaknesses of the methodology of this study is possibilities of a different result by the DB by observers and perspectives by analysts. As supplementation for the weakness, this study includes research analysis and surveys for the total analysis. The meaning of this study is that it suggests a methodology of warfighting experimentation to analyze structure and organization of military groups with quantifying suitability in the scientific method.

• Journal of The Korean Association For Science Education
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• v.27 no.7
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• pp.570-582
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• 2007

The purpose of this study was to analyze the causal relationship among students' science-related career choice and its factors. The causal relationship was analyzed using structural equation modeling. According to the most fitting model, science career aspiration had a direct and total effect of 0.95 (standardized coefficient) on the science career choice, and personal factor had an indirect and total effect of 0.75 on the science career choice, educational factor, 0.46, and social factor, 0.11. Personal factor had a direct and total effect of 0.79 on the science career aspiration, educational factor with total effect of 0.48 (direct effect -0.21, indirect effect 0.69), and social factor with direct and total effect of 0.12. On the other hand, educational factor had a direct and total effect of 0.72 on the social factor, and a direct and total effect of 0.77 on the personal factor. The difference in the causal effect among grades and between gender was analyzed. The difference was only in the magnitude of influence among grades, showing the same tendency with the total number of students, but the difference between gender was contrastive. For the boys, social factor had the biggest effect on the science career choice, next was personal factor, and the educational factor had the smallest effect. The girls' science career choice influenced mostly from personal factor, and the other two factors' effects were not high. The social effect was negative for the girls' science career choice. The implications of proper science career education were discussed from these results, considering the causal relationship among factors of science career choice and its factors.

• Journal of Korean Society of Forest Science
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• v.90 no.2
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• pp.217-226
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• 2001

This study estimated the impacts of the building permit area change on the forest products import quantities in Korea. The first objective of this dissertation is to analyze whether there is any causal relationship between change in the building permit area and changes in the import quantities of forest products in Korea. Assuming that there is any causal relationship, the second objective is to evaluate the dynamics of the impacts of the building permit area change on the forest products import quantities in Korea. The relationship between the building permit area and the import quantity was represented by bivariate vector autoregressive or vector error correction model. Whether there is any causal relationship between change in the building permit area and changes in the import quantities of forest products was analyzed by the causality test of Granger. And the dynamics of the impacts of the building permit area change on the forest products import quantities were evaluated by variance decomposition analysis and impulse response analysis. The import quantity of forest products can be explained by the lagged building permit area variables and the lagged import quantity variables in Korea. Change in the building permit area causes change in the high-density fiberboard import quantity in Korea. In the bivariate model of the high-density fiberboard import quantity, after six months, the building permit area change accounts for about ten percent of variation in the import quantity, and its own change accounts for about ninety percent of variation in the import quantity. On the other hand, the impact of a shock to the building permit area is significant for about six months on the import quantity of high-density fiberboard in Korea. That is, if the building permit area change indeed had an impact on the import quantity of high-density fiberboard in Korea, it was only of a short-term nature.

• Journal of Korean Academy of Nursing
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• v.15 no.2
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• pp.5-15
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• 1985

This study was conducted for the purpose of fin-ding out the variance explaining the medical facilities utilization behavior, which is defined adaptation behavior Process by focal, contextual, residual stimuli in Roy's Adaptation Model. What kinds of characteristics can explain adaptation behavior in Roy's Model? And which is the relative importance of input variables? For this analysis, stepwise multiple regression and path analysis was used. The data come from the 1981 Baseline Household Interview Survey in remote rural area. The findings of the analysis can be summarized as follows: First, Total variance of independant variables for adaptation behavior, that is medical facilities utilization including clinic, drug store, health center, herb medicine was shown 16.2 percent. The most important variable which explain the dependent variable was the occurance of illness with the Ra of value 0.112. The illness symptom, living level, regular care source was shown important variables with relatively high the R²value and significant beta coefficient. Second, in the path analysis of variables which is selected important variables, the occurance of illness was shown variable which has the highest direct effect which 0.297 path coefficient. Also the education level of household was shown variable which has the highest indirect effect through living level and the occurance of illness in causal model. Third, This analysis suggests that the occurance of illness belonging focal stimuli are more influenced than others. To sum up, It is seem to the occurance of illness, illness symptom belonging focal stimuli have high explanation ability through direct effect, education level of household among contextual stimuli have explanation ability through indirect effect.

• Journal of Korean Academy of Nursing
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• v.29 no.2
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• pp.281-292
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• 1999

This study was designed to construct a model that predicts the health promoting behavior of the Korean elderly. Data were collected by self-reported questionaires from 254 Korean elderly in seoul, from June 1 to July 15, 1998. Data were analyzed by descriptive statistics and correlational analysis using pc-SAS program. The Linear Structural Modeling(LISREL) 8.0 program was used to find the best fit model which predicts causal relationships of variables. The overall fit of the hypothetical model to the data was moderate［X$^2$＝249.83(df＝83, p＝.00), RMR＝.07, GFI＝.90, NNFI＝.92, NFI ＝.91］. The predictable variables of health promoting behavior of the Korean elderly were social activity. social support. self-integrity and helplessness except the perceived health status. These variables explained 17.1% of health promoting behavior of the Korean elderly.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.5 no.1
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• pp.177-190
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• 2011

The purpose of this study is to explore the determinants of actual demand for wireless broadband (WiBro) services in Korea. To this end, this study identifies conceptual definitions of diverse latent variables and determines the significance of the causal relationship between independent and dependent variables. It then presents the nomadic user concept by testing the moderator effect. This study also proposes a revised Unified Theory of Acceptance and Use of Technology (UTAUT) model, which is an appropriate model for wireless communication services and users' attributes. Prior research has concentrated exclusively on the Technology Acceptance Model (TAM) based on future potential users. Compared to previous studies, the current research model and analysis results are useful in not only academic but also industry contexts.