• Journal of Korean Society for Quality Management
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• v.30 no.2
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• pp.60-71
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• 2002

The business's paradigm is rapidly changing from product-out to market-in due to Open-door, intensive competitiveness, the variety of the customer's need. Starting from this needs of the times, CRM based on the understanding which company's value coming from the customers is in everyone's mouth. But it can said that it stay in the Immature level at the understanding of this Importance, strategic approach Therefore, the basic objective of this study is to grope the strategic approach that can stand out basic competitive power of department store during the construction of CRM in department store. To achieve the objective of this study, first, we will find out the general error which companies commit during the construction of CRM, second, we will consider the grafting possibility with e-CRM in the case of the CRM's construction in department store. Finally, we will exhibit the conceptual model of department store's CRM which apply the membership card for effectiveness of the Customer Relationship Management.

• Proceedings of the Korean Nuclear Society Conference
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• 1998.05a
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• pp.838-843
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• 1998

Risk importance measures are widely wed to rank risk contributors in risk-based applications. Typically, Fussell-Vesely (F-V) importance and risk achievement worth (RAW) are used in the component importance raking for the reliability centered maintenance (RCM) analysis of safety system in nuclear power plants (NPPs). This study was performed as part of feasibility study on RCM for domestic NPPs, which is focused on the component importance ranking approach the maintenance recommendation. The approach of modulizing faulting tree basic events was applied in the simplification process of the PSA model and the validity of the approach was evaluated As a result of the case study, this paper included the importance and the maintenance recommendations for the safety-related equipments associated with safety injection and containment spray in large loss of coolant accident sequences.

• Nuclear Engineering and Technology
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• v.29 no.1
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• pp.25-34
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• 1997

This study presents a new approach for expert opinion elicitation process to assess an uncertainty inherent in accident management. The need to work with rare event and limited data in accident management leads analysis to use expert opinions extensively. Unlike the conventional approach using point-valued probabilities, the study proposes the concept of fuzzy probability to represent expert opinion. The use of fuzzy probability has an advantage over the conventional approach when an expert's judgment is used under limited dat3 and imprecise knowledge. The study demonstrates a method of combining and propagating fuzzy probabilities. finally, the proposed methodology is applied to the evaluation of the probability of a bottom head failure for the flooded case in the Peach Bottom BWR nuclear power plant.

• Korean Management Science Review
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• v.4
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• pp.54-59
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• 1987

FMS is recognized as a useful approach to meet with multi-product small-lot-sized production system Large-scaled investment is needed for installing FMS ; full-discussed systematic prefeasibility analysis and preparation study are necessary for successful installation and running the system. Standardization study is one area of the preparation processes ; especially, standardized production strategy is the core in this area. Conceptual framework and case analysis for the standardization process in relation to FMS installation are suggested in this paper. Case analysis is focused in machinary industry.

• Journal of The Korea Institute of Healthcare Architecture
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• v.1 no.1
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• pp.61-67
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• 1995

The purpose of this study is to define the problems associated with ambulatory care facilities, to classify the types of ambulatory care facilities, to examine significant architectural case studies, and to point the way toward enhanced architectural solutions for healthier ambulatory health care service environments for the patients. The case study will provide a brief introduction to the selected cases and examine planning concepts and design factors.

• Journal of the Korean Society of Systems Engineering
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• v.5 no.2
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• pp.43-48
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• 2009

This paper aims to develop the framework for evaluating the technology maturity by utilizing TRA(Technology Readiness Assessment) approach. In this context, we will provide the directions through analyzing the domestic acquisition process and re lated regulations, and clarify the scenarios to apply the proposed framework to the defense R&D programs. The paper will conclude with the case study for the evolution of the proposed framework.

• 한국디지털정책학회:학술대회논문집
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• 2004.05a
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• pp.137-148
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• 2004

This study analyzes the process of informatization in the public sector for information system development using Peter Keen's Process Capability Matrix. For this, Informatization Support Project, a model case of informatization process in the public sector, is analyzed by the approach from a traditional point of view to the viewpoint of e-business By doing this, the direction of BPR for informatization in the public sector will be presented. Moreover, implications for the direction of the outsourcing will be provided.

• Journal of the Korea Computer Industry Society
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• v.8 no.1
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• pp.1-8
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• 2007

In this paper, teaching object-oriented design in a programming course is a big challenge for instructors. "Objects-first" is a popular strategy for teaching object-oriented programming in the educational settings, by introducing the concepts of objects, classes, and instances before procedural elements of a programming language. Still, this approach emphasizes coding rather than other critical aspects of software development, notably problem-solving and design. We propose a "design-first" approach, which subsumes an objects-first approach into lessons that also introduce object-oriented analysis and design, using elements of UML before implementing any code. We also present video rental store (SRS) that uses the design-first approach to help students of various teaming styles in a software engineering course. It interfaces with an IDE we have chosen specifically to support the design-first approach, and SRS which has been shown to be effective in helping students learn object-oriented programming concepts.

• Journal of Korean Society of Archives and Records Management
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• v.10 no.1
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• pp.169-197
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• 2010

The purpose of this study is to propose a different classification method for keeping a record of cases. After proving that criminal case files should be counted as one type of case files, based on their characteristics and characteristics, this research analyzes the current process of criminal case filling at Public Prosecutor's Office to point out some problems. This study suggests a new classification system: at first, each case gets classified based on a case: secondary, the data gets further assorted by the chronological procedures. The classification approach, which is adopted from MoReq 2's Workflow method, is more adjustable to the new electronic filing system.

• Journal of Information Technology Services
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• v.10 no.3
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• pp.251-264
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• 2011

Recently, interests in IT Service Management(ITSM) are increasing internationally as well as domestically. In order to realize the benefits from ITSM, it is necessary to institutionalize it as a culture of the organization through effective change management. One of the most promising approach of effective change management is the change management framework of ITSM. In this study, we analyze a success case in which the change management framework of ITSM was applied to IT Service company which has introduced ITSM. Through the analyses, this study aims to propose a feasible and specific approach to institutionalize ITSM. To accomplish the objective, the study is designed to analyze specific methods for applying ITSM's change management framework to ITSM organizations, performance of projects and future directions based on interviews and review of project documents/deliverables. This study could not provide detailed performance measures due to lack of previous research on this topic and difficulty of obtaining quantitative data. However, this study has contributed to proposing a direction to institutionalize ITSM in organizations by analyzing a feasibility of ITSM's change management framework in implementing ITSM.