• Title/Summary/Keyword: Capability Approach

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Service Quality Improvement of Smart Phone Application (스마트 폰 애플리케이션 서비스 품질의 개선)

  • Yeom, Da-Hye;Kang, Chang-Wook
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.36 no.4
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    • pp.38-44
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    • 2013
  • Smart phones have brought rapid changes in this competitive world. Smart phone application developers are trying their best to consider the customer requirements in the most efficient way while considering all its attributes. However smart phone service quality has been given less consideration comparatively during the last few years. This paper proposes a measurement method for improving service quality of smart phone application. This method combines the service quality performance model (SQPM) and process capability index (PCI). The service quality performance model is used to identify service items that require improvement. Process capability index is used as a measure for prioritization of those improvements. Case study was carried out to search out important communication application service attributes. customer satisfaction level data was collected for users who used the application service. A total of twenty four service attributes were found during this survey. Using the joint approach of SQPM and PCI, five significant service attributes were prioritized for service quality improvement.

The Effects of Foreign Direct Investment and Economic Absorptive Capabilities on the Economic Growth of the Lao People's Democratic Republic

  • NANTHARATH, Phouthakannha;KANG, Eungoo
    • The Journal of Asian Finance, Economics and Business
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    • v.6 no.3
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    • pp.151-162
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    • 2019
  • The paper examines the effects of Foreign Direct Investment (FDI) on the economic growth of Lao People's Democratic Republic (Lao PDR) between 1993 and 2015. The investigation is based on the influence of growth and economic absorptive capability determinants such as human capital, trade openness, and institutional quality. The methodological analysis uses a multivariate framework accounting capital stock, labor stock, FDI, human capital, trade openness, and institutional quality in regression of the Vector Autoregressive model. Augmented Dickey-Fuller unit root test, Johansen Cointegration test, and Granger Causality test were applied as parts of the econometric time-series analysis approach. The empirical results demonstrate the positive effects of FDI and trade openness, and the negative effects of human capital and institutional quality on the economic growth of the Lao PDR over the 1993 to 2015 period. The findings confirm that trade openness complemented by a sufficient level of infrastructure, education, quality institutions, and transparency significantly influence economic growth and attract more FDI. Research results lend credence to the need for the Lao PDR's government to focus on improving its economic absorptive capability and economic competitiveness regionally and globally by improving wealth and resource management strategies, as failure to take this course of action could lead to the Dutch Disease effects.

Development of a Simulation Model for Separation Analysis and Design of Star Screen in Construction Wastes Recycling (건설폐기물 선별 해석을 위한 치차형 스크린 해석모델 개발)

  • Kim, Kwang-Hoon;Park, Jung-Hong;Moon, Byung-Young;Park, Yong-Ki
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
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    • v.22 no.4
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    • pp.213-218
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    • 2010
  • In this study, a star screen model was constructed to predict the dynamic characteristics of interactive waste particles and to simulate separation capability of the particle using geared type screen(star screen). In order to approach this model, it is necessary to determine the design parameters of the screen such as driving torque, percentage of open space, and capability. Thus, a dynamic star screen model was developed with a total of 32 columns of geared assembly including screen part, wastes guide, and extra joints to rotate the screen using ADAMS. Each parameter was simulated to predict the screening capability for particle size, rotating speed, and particle condition. From the results, separation ability was predicted according to the affecting variables by using the dynamic star screen model.

Evaluation on the Relationship between Software Engineering Level and Schedule Deviation in Software Development (SW 공학수준과 SW 프로젝트 납기성과와의 관계)

  • Kim, Seung-Gweon;Ko, Byung-Sun
    • Journal of Information Technology Services
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    • v.10 no.4
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    • pp.191-204
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    • 2011
  • Recently, many software companies are trying to improve the software quality and project outcome with more costs and efforts in development time. In the software convergence and integration environments, it is required efforts to gain high quality of software. In other words, it is required to utilize software engineering knowledge and technology for higher software quality and better software project productivity. The Software development productivity can be varied by software process capability according to building a framework for software development, selection and use of appropriate technology, human resource management. Software process capability will influence software project outcome which is the general opinion. This study provides empirical evidence about software engineering efforts and investment approach to lead software project performance. We measured the software engineering efforts by SW engineering level and analyzed the corelation between software engineering level and schedule deviation. And, we verified that this performance is affected by the size of software company. As a result, software process capability is important to build a infrastructure and develop systematically software project. The higher software engineering level can lead to improved software project performance.

Effects of HTS Cable Applied to the Voltage Stability Limited Power System (전압 안정도 제약계통에 대한 고온초전도 케이블 적용효과)

  • Lee, Geun-Joon;Hwang, Si-Dol
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.18 no.5
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    • pp.169-173
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    • 2004
  • This paper presents the basic application idea of superconductor cable for voltage stability limited power system. In bulk power system, the transfer capability of transmission line is often limited by the voltage stability, and superconductor cable could be one of the countermeasure to enhance heat transfer limit as well as voltage stability limit. Steady state voltage stability approach by P-V curve is used to calculate the maximum transfer capability of initial system and superconductor applied system. IEEE-14 bus system is used to demonstrate its applicability.

Planning of alternative countermeasures for a station blackout at a boiling water reactor using multilevel flow modeling

  • Song, Mengchu;Gofuku, Akio
    • Nuclear Engineering and Technology
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    • v.50 no.4
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    • pp.542-552
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    • 2018
  • Operators face challenges to plan alternative countermeasures when no procedure exists to address the current plant state. A model-based approach is desired to aid operators in acquiring plant resources and deriving response plans. Multilevel flow modeling (MFM) is a functional modeling methodology that can represent intentional knowledge about systems, which is essential in response planning. This article investigates the capabilities of MFM to plan alternatives. It is concluded that MFM has a knowledge capability to represent alternative means that are designed for given ends and a reasoning capability to identify alternative functions that can causally influence the goal achievement. The second capability can be applied to find originally unassociated means to achieve a goal. This is vital in a situation where all designed means have failed. A technique of procedure synthesis can be used to express identified alternatives as a series of operations. A case of station blackout occurring at the boiling water reactor is described. An MFM model of a boiling water reactor is built according to the analysis of goals and functions. The accident situations are defined by the model, and several alternative countermeasures in terms of operating procedures are generated to achieve the goal of core cooling.

The Formation of the Machine Tool Cluster and The Accumlation of Technological Capability of the Numerical Controller Industry in Korea (클러스터 형성을 위한 지식 집약적 IT 부품 연구개발정책의 Dilemma : 공작기계제어 컴퓨터 사례)

  • 임채성
    • Proceedings of the Technology Innovation Conference
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    • 2000.06a
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    • pp.47-64
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    • 2000
  • This paper analyses characteristics of the numerical controller industry in market formation and the Flow of information between users and producers and the characteristic of knowledge base of the industry and discusses the difficulties derived, from the characteristics, in accumulation of technological capability In market formation betweenusers and producers, the multi-layered market is not favorable to domestic producers in that lower end market is not large enough to provide cardle market to them which produce inferior quality and lower price than importer products. The credibility of the permance of a product is difficult to prove until a critical mass of products are sold. Therefore gaining market share is deterred by unproven credibility of the performance of the product. The flow of information between users and producers is limited. The flow of information on users environment through mass market to producers is essential for improving credibility of a product. The nature of knowledge base is tacit and the means of knowledge transmission is limited. Technological licensing and reverse engineering, Which have been conventional industry. These characteristics provide conditions of vicious circle in accumulation of technological capability of the numerical controller industry. This paper argues that these characteristics of the industry challenges existing approach to R&D management and framework of science and technology policy.

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The Effects of the Co-innovation with Suppliers through IT on the Product and Process Innovations in Manufacturing Firms (정보 기술을 이용한 공급 기업과의 공동 혁신이 제조기업 제품 및 과정 혁신에 미치는 영향)

  • Choe, Jong-Min
    • The Journal of Information Systems
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    • v.27 no.1
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    • pp.111-131
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    • 2018
  • Purpose This study empirically investigated the impact of information technology(IT) capability on the co-innovation with suppliers and the effects of the co-innovation with suppliers on the product and process innovations in manufacturing firms. We demonstrated that IT promotes innovations trough the sharing of knowledge with suppliers. Design/methodology/approach The empirical data were collected through post-survey. 97 valid survey data were finally collected. With a multiple-regression analysis, we confirmed the influence relationships among critical variables. Findings In the empirical results, it was found that IT integration positively and significantly influences the amount of inter-organizational information exchange with suppliers. The results showed that the inter-organizational information flow with suppliers has a positive and significant impact on the inter-organizational learning with suppliers. It was also observed that the inter-organizational learning with suppliers facilitates and promotes the co-innovation with suppliers. From these results, it is concluded that the co-innovation with suppliers is activated through the knowledge transfer or sharing caused by an inter-organizational information flow or learning. Finally, the positive effects of the co-innovation with suppliers on the product and process innovations were empirically confirmed. Thus, it is suggested that IT capability influences innovations through the co-innovation with suppliers caused by an inter-organizational information flow.

Application and Design of Metrics for Software Process Measurement (소프트웨어 프로세스 측정을 위한 척도 설계 및 활용)

  • Hwang Sun-Myung;Yeom Hee-Gyun
    • The KIPS Transactions:PartD
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    • v.12D no.7 s.103
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    • pp.937-946
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    • 2005
  • In the current marketplace, there are maturity models, standards, methodologies and guidelines that can help an organization improve the way it does business. All SPI models including ISO/IEC I5504 and CMMI provide the capability level of software process. However, most available improvement models focus on a specific goals and Practices of the processes So my assessors need an objective process measure how to estimate achievement of goals and practices. We proposed quantitative process capability metric (PCM) which can determine the degree of capability And the effective measuring approach help SPI assessor as well as organization unit.

A Study on Waterproofing Performance Evaluation of Polyurea Resin Waterproofing Membrane Coating of Velocity per Second Hardening (뿜칠형 초속경화 폴리우레아수지 도막방수재의 성능평가에 관한 연구)

  • Oh, Sang-Keun;Kim, Su-Ryun;Lee, Sung-Il
    • Journal of the Korea Institute of Building Construction
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    • v.2 no.1
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    • pp.131-138
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    • 2002
  • There is a problem to be solved for improvement of durability and safety supervision. When you do the waterproofing work of main concrete from the design stage, the material and method of construction need to be correctly applied to appropriate circumstance conditions. Epoxy have mostly been used for concrete water tank structure. Lately, lots of subjects on adaption of polyurea resin waterproofing and anticorrosive are under discussion. Then, we attempt to approach by evaluating and comparing every capabilities with another waterproofs in this study. Performance evaluation items include the adherence performance, the imprint of seal performance, temperature dependence performance, promotion weatherizing ability, Inner chemical performance. drinking water eruptive performance. Through the experiment analysis, we found that the polyurea resin waterproofing membrane is dominantly superior to other waterproofs. According to this study, we suggest the polyurea resin waterproofing membrane as a new waterproofing material for concrete structure.