• Title/Summary/Keyword: Campus Service

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대학 캠퍼스 키오스크 UI 디자인 요소의 사용자 만족도에 관한 연구 (A Study on User Satisfacation of Kiosk UI Design Elements on University Campus)

  • 채효군;오용균
    • 한국멀티미디어학회논문지
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    • 제24권10호
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    • pp.1369-1379
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    • 2021
  • The post-corona era is having a major impact on university campus life, and campus cultural life has undergone drastic changes. In the process of adapting to this change. The existing face-to-face learning method is converted to non-face-to-face learning, and kiosks representing campus self-service are increasingly used. Subsequently, in order to match the characteristics of public places such as university campuses and provide better self-service, there are no related studies considering UI design elements of kiosks and characteristics of kiosks. This study conducted a survey on Chinese university students considering the characteristics and usability of university campus kiosks through user interface design elements in terms of design by considering previous studies. The purpose of this study is to examine the relationship between color, icon, typography, which are elements of kiosk interface design, and convenience, reliability, and usability, which are characteristics of a kiosk. In this study, the design elements and characteristics of the unmanned self-service system kiosk UI used by students at four universities in Korea and China were set as the scope of the study, and related documents were organized and surveyed in Korea and China. Case analysis and comparison method Through the kiosk usage characteristics of 4 universities were derived. The usability evaluation criteria use the five evaluation criteria suggested by the authority JacobNidsn. The usability evaluation criteria use the five evaluation criteria suggested by the authority JacobNidsn. The survey and analysis of this study were conducted for students who had experience using kiosks at two universities in China, and kiosk UI design elements were organized through survey and analysis of a total of 200 people.

중국인 유학생의 외식 만족도에 영향을 주는 요인 분석 (Analysis on Factors Influencing Foreign Chinese Students' Off-Campus Restaurant Satisfaction)

  • 배현주;부고운
    • 한국식품조리과학회지
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    • 제31권6호
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    • pp.749-755
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    • 2015
  • 중국인 유학생 대상 외식업소의 음식과 서비스 품질 개선 방안과 마케팅 전략 수립을 위한 기초자료를 제공하고자 경북지역 4년제 대학교에 재학 중인 중국인 유학생을 대상으로 외식 선택속성에 대한 중요도와 만족도를 평가하고 외식 선택속성 요인이 전체적인 만족도에 미치는 영향을 SPSS 통계 프로그램을 이용하여 분석한 결과, 외식 선택 속성에 대한 중요도 평가 결과 음식의 위생(6.33점), 음식의 신선도(6.25점), 음식의 맛(6.09점)의 순 으로 높았고, 만족도 평가 결과 음식의 맛(5.70점), 음식의 온도(5.46점), 음식의 신선도(5.45점) 순으로 높았다. 또한 IPA 결과, 평균 점수에 비해 중요도는 높으나 만족도는 낮아 우선적으로 개선이 필요하다고 평가된 항목은 '종사원의 친절도', '음식의 적정 가격', '식당의 환기상태' 등이었다. 그리고 외식 선택속성에 대한 요인 분석 결과 5개 요인이 추출되었고, 외식에 대한 전체적인 만족도와 5개의 외식 선택속성 요인간의 상관관계 분석 결과 모든 항목에서 유의적인 정(+)의 상관관계를 나타냈다(p<0.01). 또한 외식 선택속성 요인이 외식에 대한 전체적인 만족도에 미치는 영향을 살펴보고자 다중회귀분석을 실시한 결과 '음식의 질과 가격', '물리적 환경과 가치', '서비스 환경', '서비스의 질' 등 총 4개 요인이 전체적인 만족도에 유의적인 영향을 주는 것으로 분석되었다. 따라서 중국인 유학생 고객의 외식 만족도 향상을 위해서는 음식과 서비스의 질 개선 뿐만 아니라 물리적 환경과 서 비스 환경의 개선이 필요하다고 판단된다.

특수목적용 모바일 앱의 성공요인에 관한 실증연구: A 대학교 모바일 캠퍼스 앱을 중심으로 (An Empirical Study on Success Factors of Special-Purpose Mobile Applications: Focusing on the Mobile Campus Application of A University)

  • 조우철;임재익;양성병
    • 지식경영연구
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    • 제15권3호
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    • pp.13-36
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    • 2014
  • Recently, with the increasing popularity of smartphones, mobile applications have been being used in various sectors. In these environments, some mobile applications are being made for special purposes. The mobile campus application is one exemplary type of such special-purpose mobile applications, which have unique characteristics that allow only designated users, belonging to a specific group, to access and use relevant knowledge. The aim of this study is to identify and investigate critical success factors of mobile campus applications based on the DeLone & McLean's information systems (IS) success model and to find unique characteristics of mobile campus applications, compared to general-purpose mobile applications. In order to empirically test our research model, 199 samples were collected from students who actually had experience of using the mobile campus application of A university at least once. The findings of the structural equation modeling using SmartPLS 2.0 confirmed the DeLone & McLean's IS success model, with the exception for relationships between service quality and user satisfaction/intention to use. Moreover, the moderating role of sense of belonging to school on the relationships between quality-related factors (i.e., information, system, and service qualities) and success-related factors (i.e., user satisfaction and intention to use) was examined.

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3차원 GIS에 의한 캠퍼스 시설물 관리시스템 구축 (Construction of a Campus Facilities Management System Using Three Dimensional GIS)

  • 이진덕;김기호;허찬회
    • 한국측량학회:학술대회논문집
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    • 한국측량학회 2010년 춘계학술발표회 논문집
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    • pp.367-369
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    • 2010
  • The purpose of this study is to develop a campus facility management system, construct 3D graphic data and attribute data of facilities on the Kumoh National Institute of Technology and then verificate the developed system's practicability. Utilized the existing campus facility data from the existing drawings, images, cadastre records and so forth, 3D position data of underground facilities surveyed with a total station and high-resolution aerial photos, 3D realistic models were produced by means of a XD2D software and a XDWORLD Builder Professional software of GIS engines. We intend to embody not only campus guide service in virtual reality space but visualization of 3D virtual campus by providing 2D and 3D data to web space using XDWORLD server soon after. It is expected that the campus facility management system is able to contribute to the integrated management of 3D facility data service, the support of prompt decision-making related to spatial affairs, the work simplification through data holding in common between the members of the staff and so forth.

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의료기관의 러시아 의료관광객 유치 준비실태 (A Study on the Preparation of Medical Institutions for Attracting Russian Medical Tourists)

  • 진기남;차선미;이황;김진주
    • 한국병원경영학회지
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    • 제20권1호
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    • pp.13-24
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    • 2015
  • The purpose of this study is to examine the preparation of medical institutions for Russian medical tourists. The data for this study include 44 cases which were selected from Korea Health Industry Development Institute list. Data were collected through the e-mail survey from Feb. 24 to Jul. 1 in 2014. The results of the study are as follows. Overall, tertiary hospitals were well prepared in hardware resources and structure(e.g. the number of coordinators and marketers, accreditation)compared to hospitals and clinics. On the other hand, hospitals were well prepared in service process protocol.

KS 시설관리 표준규격을 바탕으로 한 대학시설 FM 서비스 발전방향 (Suggestions on the Campus FM Services by Establishing Framework in the form of Performance Indicator(Pi) Based on FM_KS)

  • 신은경;김유진;김준하
    • 교육시설 논문지
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    • 제22권1호
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    • pp.37-45
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    • 2015
  • Over the years, great attention has been shown to the function of the campus facilities that should be well-equipped, operated and maintained to better support university's two main goals: providing education and supporting research. Properly managing campus facilities is the initial step to be prepared to meet the rapidly changing global educational standard. However, so far, no definitive answer has been given to the question of what service level/scope is appropriate for the effective campus facility management (FM) in Korea. Therefore, at the outset, it is imperative to establish the framework for the standardized campus FM services. The main focus of this research is to provide comprehensive understanding on the campus FM by establishing the framework in the form of FM performance indicator (PI). As the first step, FM standards set by Korean Agency for Technology and Standards (KATS) has been thoroughly reviewed and analyzed to establish the framework for FM standards applicable to campus facility management. Secondly, extensive literature review on the development of performance indicator (PI) for the educational facilities has been conducted to classify PI types and complement FM_KS. Finally, specific guideline and PIs developed by APPA which is globally well-known association in the field of FM for higher education facilities has been added to the combined PI which is the mixed form of FM_KS and PIs from the previous literature. This research provides campus facility managers and FM outsourcing service providers with framework in the form of PI to support future directions of effective campus FM services.

Virtual Network for IPTV Service

  • Song, Biao;Hassan, Mohammad Mehedi;Huh, Eui-Nam
    • 한국정보과학회:학술대회논문집
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    • 한국정보과학회 2011년도 한국컴퓨터종합학술대회논문집 Vol.38 No.1(D)
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    • pp.315-318
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    • 2011
  • In this work, a VN-based IPTV service delivery network containing a novel VNT was designed, This VN-based IPTV service delivery network utilizes current resources that can be easily obtained by IPTV providers and organizes these resources in a more efficient manner, We also developed a three-stage VN allocation scheme to reduce the complexity of topology design and allocation.

Energy Management Services based on Wireless Sensors and Home Gateway

  • Hwang, Jong-Woon;Seo, Jeong-Ho;Kim, Woong-Hee
    • 한국IT서비스학회:학술대회논문집
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    • 한국IT서비스학회 2010년도 춘계학술대회
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    • pp.151-154
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    • 2010
  • In this paper, we propose an energy monitoring and management service based on wireless sensors and a home gateway for homes and buildings. Homes and buildings have a significant energy saving potential compared with other sectors. Sensing, monitoring, and managing of the information on the energy consumption are required for an efficient energy saving service. The proposed system is composed of two main components, wireless sensor and an intelligent home gateway. Wireless sensors have the ZigBee communication interface for communication, and the intelligent home gateway is an energy portal. We expect that energy saving could be achieved with this system. As a further work, we will analyze the practical impact of the proposed service.

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학생 중심의 유비쿼터스 캠퍼스모델 (Ubiquitous Campus Model for Students Oriented)

  • 김창수;이재혁;정회경
    • 한국정보통신학회논문지
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    • 제11권7호
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    • pp.1407-1413
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    • 2007
  • 오늘날 대학환경은 과거에 비해 급변해 가고 있다. 특히, 대학경영의 어려움을 극복하기 위해서 경쟁력 강화 방안과 이미지 제고와 같은 중장기 발전계획을 수립하고 있다. 이에 많은 대학에서는 유비쿼터스 캠퍼스 (Ubiquitous-Campus) 구축을 통한 대외적인 대학이 미지 제고와 학생에게 보다 편리한 서비스를 제공하기 위해 노력하고 있다. 그러나 유비쿼터스 캠퍼스에 대한 기대가 커지고 있음에도 불구하고, 현재의 시스템은 학생들의 IT(Information Technology) 실태를 파악하지 못했거나 활용실태 분석을 위 한 기본환경을 제공하지 못하고 있다. 이러한 문제점들을 해결하기 위해서는 기술 중심적인 유비쿼터스 캠퍼스 구축 되어야만하며, 이에 못지않게 학생의 IT 인프라 활용분석과 새롭게 요구되는 서비스 구축을 통해 실질적으로 활용할 수 있는 유비쿼터스 캠퍼스 모델이 요구되고 있는 실정이지만, 급변해 가고 있는 대학환경에서 최적화된 유비쿼터스 캠퍼스 모델을 구현하는데 한계가 있다. 이에 본 논문은 유비쿼터스 캠퍼스 구축의 핵심요소인 학습자 분석을 위한 통합분석 데이터베이스 기반의 U-학습, U-취업, U-출력, 개인정보 제공이력 서비스를 통해서 학생이 중심이 되는 유비쿼터스 캠퍼스 모델에 대해 연구하였다.

유비쿼터스 환경에서의 모바일을 이용한 u-유한 시스템 설계 연구 (A Study for u-Yuhan System Design using Mobile in Ubiquitous Environment.)

  • 안병태;이종하;정범석
    • 경영과정보연구
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    • 제21권
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    • pp.155-168
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    • 2007
  • In the ubiquitous which is rapidly developing with ultra speed thes days, constructing the u-Campus which is using the sensor-network as its base is keep developing. Also, any information related equipments like PC and mobile, computing is possible whenever and wherever you want and due to the development of the wireless network, the service environment is continually developing. In this article, I'd like to suggest the u-Campus which is very suitable to the user's environment which had used application of mobile. In u-Campus, various techniques are adopted and applied along with development of info-communication related technidques. Especially, the new type of campus which is constructed by adopting the ubiquitous computing net-work technique to the campus of university is the u-Campus. In this article, by suggesting u-Yuhan designing methods, more effective and advanced school activities of students to make possible.

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