• 제목/요약/키워드: Call survey

검색결과 164건 처리시간 0.026초

자동상담시스템도입을 통한 전자소송시스템의 활성화모색 (Auto Service Call System to activate the Electronic Litigation System)

  • 송경석
    • 디지털융복합연구
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    • 제10권8호
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    • pp.39-44
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    • 2012
  • 정보화의 진전, 스마트화 등으로 분쟁해결방식도 다양해지고 있으며, 기존의 분쟁해결방식까지도 다양하게 변화하고 있다. 이처럼 사회구조의 변화에 따라 분쟁해결방식이 다양해짐에 따라 분쟁이 발생하여 이를 해결하고자 할 경우 분쟁 당사자는 어디에서 어떤 방식을 이용하여 분쟁을 해결할 것인지를 선택해야 한다. 서비스의 제공이라는 관점에서 분쟁해결수단에 대한 창구를 일원화하게 되면 분쟁당사자로서는 보다 효율적으로 분쟁해결방법을 찾고 선택하는 것이 가능할 것이다. 다만 창구일원화를 법원으로 하게 되면 법원에 과중한 업무 부담이 초래될 수 있어 신속성이 저해될 수 있다. 하지만 이러한 서비스를 온라인상으로 제공할 수 있다면 법원의 업무부담도 크게 증가하지 않을 것이며, 분쟁당사자로 하여금 적절한 분쟁해결방식을 선택할 수 있는 기회를 제공함으로 업무효율성을 기대할 수 있을 것이다.

Developing a University-Community Partnership Model Integrating Research and Intervention to Improve Food Decisions in Families and Communities

  • Gillespie, Ardyth H.
    • 대한지역사회영양학회지
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    • 제3권1호
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    • pp.120-132
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    • 1998
  • A major goal of the Community Plant Food Project is to develop partnerships between the Cornell Community Nutrition Program and Community-based organizations, including Cooperative Extension. A core principle behind this work is integrating research and intervention. Based on our work in Rochester, New York, we have developed a process and principles for effective partnerships. This new paradigm what we call the University-Community Partnership Model is a team effort that builds on the experiential literature in the fields of communication, leadership, community and team development, sociology, and participatory research and action. We have applied this model both to increase our understanding of Family Food Decision-making and to develop programs for families. In this project, we have used a variety of qualitative methods to understand food decisions from the perspectives of families and community stakeholders, including a group method for analyzing our qualitative interview data. For our survey of families, we developed the Enhanced Response Method, an approach for improving the validity and reliability of community surveys with families and, at the same time, building relationships with families and other stakeholders in the community for integrated and sustainable interventions. Because the knowledge we develop through the partnership and the interventions we seek to implement are products of the process, we are constantly seeking to refine this knowledge and to adapt emerging interventions through an ongoing evaluation process we call the Continuous Improvement Method.

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건강친화 지능형주택 계획요소에 대한 소비자 반응 연구 (Consumer's Response for Health Friendly Planning Features of Smart Home)

  • 이선민;이연숙;안창헌
    • KIEAE Journal
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    • 제9권2호
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    • pp.27-36
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    • 2009
  • Due to rapid advances in science and technology and peoples life value, multi-dimensional functionality of the house has been possible and demanded. Among them, intellectual function and health support function appeared prominent and the former can support the later. The purpose of this study was to delineate health support planning features for smart home. Thirty six planning elements were extracted for initial pool for survey to find out what consumers demanded. Two hundred and nine data were collected through the web-survey. Important planning features were identified in relation to three different health dimensions that is physical/physiological, psychological, and social health. Generally consumers' responses were positive for all features. Major health friendly features highly demanded by consumers were found gas detect system, security system, and a call alarm system. The result of this study is expected to be used as a basic reference to develop strategies for smart home and to grasp current housing culture.

Analysis on the innovation pattern by major industry in Korea

  • PARK, Kyoo-Ho
    • 동아시아경상학회지
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    • 제7권4호
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    • pp.51-58
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    • 2019
  • Purpose - This paper aims to analyze the difference of technological innovative pattern by industry. Research design and methodology - we try to identify the major factors which can exert an effective influence on actual innovation output, utilizing the result of Korean Innovation Survey. By doing so, this work can make a comparison with Pavitt (1984) and succeeding discussion on sectoral pattern of innovation Results - Analysis on major industry in Korea shows that there are substantial differences in terms of the source of innovation, organization-related factor, and appropriation mechanism among each industry, and differential strategy to be proper for the nature of each industry is needed. There is some variation within industries which deemed as same type of sector defined by Pavitt. Conclusions - This analysis call for elaborate analysis on sectoral pattern of innovation, considering the change and difference of innovative environment as well as differential business strategy and way to do innovate, which is proper considering the nature of innovative pattern in each industry for successful technological innovation in Korea. At the same time, proper policy measure considering the differential pattern of technological innovation is needed.

A Study of Cross-Border E-Consumers' Cunning Behavior from the Perspective of Situational Action Theory

  • Kyumin Hwang;Gee-Woo Bock;Han-Min Kim
    • Asia pacific journal of information systems
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    • 제31권4호
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    • pp.633-673
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    • 2021
  • Due to the differences between and distinct consumer perceptions of domestic and cross-border e-commerce (CBEC), e-consumer misconduct, which we call "cunning behavior," has emerged. This study examines cunning behavior in CBEC and compares e-consumer perceptions about environmental factors and their own personal traits using a vignette experiment and survey. The vignettes of this study were developed for three situations: illegal, deviant, and unethical behavior. Drawing on vignettes, we collected survey data and then examined the research model using the analysis of moment structure statistical tool. The results show that perceived benefit and past experience with CBEC are strong triggers for cunning behavior, while the ability to exercise self-control restrains this behavior. This study provides an understanding of why cunning behavior occurs in the CBEC context and describes different cunning behavior types.

The Validity and Reliability of the Second Korean Working Conditions Survey

  • Kim, Young Sun;Rhee, Kyung Yong;Oh, Min Jung;Park, Jungsun
    • Safety and Health at Work
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    • 제4권2호
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    • pp.111-116
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    • 2013
  • Background: The aim of this study was to evaluate the quality of the Second Korean Working Conditions Survey (KWCS), focusing on its validity and reliability. Methods: The external validity was evaluated by the assessment of sampling procedures and the response rate, in order to investigate the representativeness of the sample. The content validity was evaluated by the assessment of the development of the questionnaire, and the consistency of questions for the selected construct. The test-retest method was used to evaluate the reliability by means of a phone call survey of 30% of the respondents, who were randomly selected. The respondents' satisfaction regarding the survey procedures and interview time were analyzed to evaluate the quality of survey data. Results: The external validity was assured by an acceptable sampling procedure, rigid multi-stage stratified cluster random sampling. The content validity was also guaranteed by a reasonable procedure for the development of the questionnaire with a pretest. The internal consistency of the questions for work autonomy was maintained, with 0.738 of Cronbach's alpha. The response rate of 36% was lower than that of the European Working Conditions Survey (EWCS), with a contact rate of 66%, compared to 76% for the EWCS. The matching rates of the five retested questions were more than 98% reliable. Conclusion: The quality of the second KWCS was assured by the high external and content validity and reliability. The rigid sampling procedure and development of the questionnaire contributed to quality assurance. The high level of reliability may be guaranteed by the sophisticated field survey procedures and the development of a technical manual for interviewers. The technical strategies for a high response rate should be developed for future surveys.

지면 탄성파 반사법의 효율성 향상을 위한 탄성파 발생원 에너지 방사형 변조기법 (A strategy to enhance the efficiency of land seismic reflection method via controlling seismic energy radiation pattern.)

  • 김중열;김유성
    • 한국지반공학회:학술대회논문집
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    • 한국지반공학회 2004년도 춘계학술발표회
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    • pp.807-814
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    • 2004
  • Land seismic reflection survey has been increasingly demanded in various civil engineering works because of its own ability to delineate layers, water table, to detect cavities or fracture zones, to estimate seismic velocities of each layer. However, our shallow subsurface structures are very complex. The relatively thin layer(mostly soil) to the wavelength directly followed by a basic rock with high impedance used to generate complicated surface waves, kind of channel waves with high amplitude that is dominate in entire seismograms and hence the useful reflection events will be almost hopelessly immersed in the undesired surface waves. Thus, it would seem that the use of traditional seismic survey could not be likely to provide in itself a satisfactory information about our exploration targets. This paper hence introduces an efficient measuring strategy illustrating a properly controlled arrangement of the vertical single force sources commonly used, yielding a very sharply elongated form of P-energy with a minimum of S radiation energy, what we call, P-beam source. Abundant experiments of physical modeling showed that in that way the surface waves could be enormously reduced and the reflection events would be additive and thus reinforced. Examples of field data are also illustrated. The contribution of P-beam source will be great in civil engineering area as well as in general geological exploration area.

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강원 영서 및 영동지역에서 이탈리안 라이그라스 생육특성과 생산성 비교 (Comparison of Growth Characteristics and Forage Productivity of Italian Ryegrass in Yeongseo and Yeongdong of Gangwon Province)

  • 이홍주;변지은;류종원;황선구
    • 한국초지조사료학회지
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    • 제40권4호
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    • pp.251-258
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    • 2020
  • 본 연구에서는 농촌진흥청 국립축산과학원에서 개발된 품종 중 추위에 강한 내한성을 가진 품종 중 조생종으로는 '코윈어리', 극조생종은 '그린콜' 을 공시 시료로 하여 강원지역의 기상과 이탈리안 라이그라스의 두 품종(코윈어리, 그린콜)의 생육 간 상관관계를 보고, 지역별로 이탈리안 라이그라스 두 품종의 재배 가능성을 보고자 하였다. 지역별 월동 전 이탈리안 라이그라스의 생육에서는 춘천지역이 출현율과 분얼경, 지하부의 생육이 가장 좋고, 초장의 경우 다른 지역의 중간 정도이며, 원주 지역은 출현율이 춘천보다 낮았으나, 초장의 생육이 춘천, 강릉지역보다 좋았다. 강릉지역은 태풍으로 원주와 춘천지역보다 월동전 생육과 출현율이 많이 저조하였다. 하지만 수확기인 5월에는 초장의 길이가 강릉, 춘천, 원주 순으로 강릉이 특히 매우 높게 나타났고, 수확기의 초장은 최저기온 및 평균 기온과 밀접한 상관관계를 보였다. 이러한 결과는 월동 중 및 월동 후 이후 생육기에 변화하는 기상 조건 중 최저기온과 적산온도가 이탈리안 라이그라스의 생육에 영향을 주고 있음을 제시한다. 지역별 코윈어리의 건물수량은 강릉이 7,490 kg/ha로 춘천, 원주보다 많았다. 그린콜의 경우에도 강릉의 건물수량이 6,490 kg/ha로 춘천, 원주보다 많았다. 재배 적지인 강릉을 기준으로 이탈리안 라이그라스 상대 건물수량 지수는 춘천이 77~78%, 원주가 71~84%을 보여 춘천 지역에서 IRG 재배가 가능지역으로 평가되지만, 최적 재배 지역은 아니고 재배 불안전 지대로 판단된다. 따라서 중북부 지역인 강원도 경우 IRG 재배에 미치는 환경 요인이 이탈리안 라이그라스 생육과 수량에 주요한 영향을 주고 있음을 제시한다.

한국 대학도서관 학생 관외대출제도에 관한 조사연구 (A Survey Research on the Circulation System for Students of College and University Libraries in Korea)

  • 손정표
    • 한국도서관정보학회지
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    • 제9권
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    • pp.145-178
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    • 1982
  • This is a survey of the circulation system for students in college & university libraries in Korea. The survey used a questionnaire with 14 questions on 6 items concerning the various aspects of the circulation system in 82 libraries responded among 85 college & university libraries as of 1981. The survey results discovered many problems needing improvement. The following list describes the measures needed to better the problems found in the survey results of 82 libraries. 1. 67.1% of the libraries shows the restricted volumes loaning less than 2 volumes, and 81.7% of the libraries shows the loan periods less than a week, but it is desirable to extend them, when comparing with the size of holdings and the higher educational system at present. 2. It is desirable that the number of a staff in charge of circulation works places one person per average 75-85 books borrowed a day, when calculating an adequate number of the staff on the basis of the correlation between books borrowed a day and number of the staff. 3. 59.8% of the libraries does not have reserved book system, but it is desirable to take it for increasing reliability about the circulation services. 4. More than half of the libraries takes a method of a public announcement on a notice-board for claims of overdue books, but it is desirable to send a claim notice to the individual in viewpoint of keeping their privacies. 5. More than half of the libraries to take the open access system uses a call slip, but it is desirable not to use it in viewpoint of simplicity and economical efficiency of the charging system, because of demanding the unnecessary records. 6. Most of libraries shows many problems of the charging system, especially in factors of the records and filing system, but it is desirable to improve it on the basis of 4 basic factors of the charging system, that is, simplicity, economical efficiency, promptitude and accuracy.

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지역주민 특성과 인지도가 공공병원 이용경험에 미치는 영향 (Effects of Personal Characteristics and Public Hospitals Awareness by Community Residents on use-experience of Public Hospitals)

  • 심인옥;황은정
    • 한국병원경영학회지
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    • 제19권4호
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    • pp.45-56
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    • 2014
  • Purpose: This study aims to explore the effects of personal characteristics, satisfaction, quality of care, role performance, image, awareness level of public hospitals perceived by community residents on use-experience of public hospitals. Methods: A cross-sectional survey was conducted with 2,100 community residents around 39 district public hospitals. The questionnaire was designed to collected information on personal characteristics and community awareness of public hospitals. The community awareness consists of 5 factors and 15 items. The data were collected utilizing call-interview by a survey company. Results: The personal characteristic and community awareness were shown significant differences between having use-experience and not-having use-experience of public hospitals (p<.001), except gender. As the results of multiple logistic regression, the significant variables of use-experience of public hospitals were satisfaction (OR=1.06 95%CI=1.010-1.116), quality of care (OR=1.07, 95%CI=1.016-1.134, level of awareness to public hospitals (OR=1.50, 95%CI=1.378-1.632), age (OR=0.43, 95%CI=0.236-0.785), education (OR=1.62, 95%CI=1.013-2.590), type of medical security (OR=0.37, 95%CI=0.142-0.945). Conclusions: Public hospitals have to effort to improve community awareness through providing quality of care, and role performance. It is possible to support them by the Central and Local Government.

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