• The Journal of the Korea Contents Association
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• v.7 no.3
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• pp.34-41
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• 2007

The presence service which provides user's presence information by subscription and notification is one of SIP(session initiation protocol) extension services, and it is used importantly in VoIP(Voice over IP) and Instant Messaging service. In this paper, we propose a new method in which users can combine and control presence service and call processing services in various ways by extending call processing language, and only changed parts of the presence information are published instead of full presence information document. Each user registers full presence information document with his own call processing script during the first publication to a presence server. The presence server executes these call processing scripts, so it can provide various services with combination of presence service and call processing services during the presence subscriptions and notifications. Afterwards, users publish only changed parts of the presence information and the presence server notify only these changed parts to watchers. Therefore the efficiency of the overall system can be improved. The performance of our proposed model is evaluated by experiments.

• Speech Sciences
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• v.12 no.2
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• pp.183-191
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• 2005

This paper describes the automated call routing for call center system based on speech recognition. We focus on the task of automatically routing telephone calls based on a users fluently spoken response instead of touch tone menus in an interactive voice response system. Vector based call routing algorithm is investigated and normalization method suggested. Call center database which was collected by KT is used for call routing experiment. Experimental results evaluating call-classification from transcribed speech are reported for that database. In case of small training data, an average call routing error reduction rate of 9% is observed when normalization method is used.

• Journal of the Korea Society of Computer and Information
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• v.18 no.11
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• pp.99-106
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• 2013

In Instant message service, the server should process instant messages and request messages which include many presence resources for users. And it also precesses massive notification messages generating from the subscribed presence resources. In this paper a new architecture of instant message service with multiple servers which can distribute loads efficiently as the number of users increases has been suggested. It also provides various functions to users using extended call processing language. The user subscribes presence information and call processing language script which describes user's functions. The server processes instant messages, presence services and call processing language scripts. New extended presence information data structure has been suggested and new call processing language operation tags have been added. Therefore extendability of the system can be increased and various services which combine presence service and call processing can be provided in this system. Furthermore instant message processing module has been integrated in the server to decrease the amount of SIP(Session Initiation Protocol) messages, and it also improves system efficiency, The performance of our proposed system has been analysed by experiments.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.29 no.1B
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• pp.101-108
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• 2004

SIP(Session Initiation Protocol) is a suitable protocol for supporting Internet telephony services and currently market requirements fur developing supplementary telephony services such as unconditional call forwarding, call forwarding on busy or no answer, call filtering services have recently grown. CPL(Call Processing Language) is a standard technology that can be used to describe and control internet telephony services. In this paper, we describe the CPL system for supplementary Internet telephony services using SIP as an application level call signaling protocol. Those supplementary services are composed of CPL client which is a SIP UA, SIP Proxy server, Registrar and CPL server In this paper, we describe the design and implementation of the CPL server system in detail which is developed in Linux 7.2 using C and C++ programming languages.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2003.10a
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• pp.673-676
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• 2003

Call Processing Language is a standards which support the PSTN like various additional services send-receive call forbidden, call forwarding. This standards developed by IETF iptel working group. we can apply to users demands that want to possibilities of call connection by relating RFC 3261. This paper describes the design and development of CPL proxy in detail. Designing and implementation is accomplished in Linux kerenl version 2.4.18 using C Language.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.18 no.4
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• pp.1090-1100
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• 2024

While the incorporating ESG indicator is recognized as crucial for sustainability and increased firm value, inconsistent disclosure of ESG data and vague assessment standards have been key challenges. To address these issues, this study proposes an ambiguous text-based automated ESG rating strategy. Earnings Call Transcript data were classified as E, S, or G using the Refinitiv-Sustainable Leadership Monitor's over 450 metrics. The study employed advanced natural language processing techniques such as BERT, RoBERTa, ALBERT, FinBERT, and ELECTRA models to precisely classify ESG documents. In addition, the authors computed the average predicted probabilities for each label, providing a means to identify the relative significance of different ESG factors. The results of experiments demonstrated the capability of the proposed methodology in enhancing ESG assessment criteria established by various rating agencies and highlighted that companies primarily focus on governance factors. In other words, companies were making efforts to strengthen their governance framework. In conclusion, this framework enables sustainable and responsible business by providing insight into the ESG information contained in Earnings Call Transcript data.

• Journal of the Korean Institute of Telematics and Electronics S
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• v.35S no.2
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• pp.31-39
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• 1998

In this paper, we have presented a quantitative performance effect of CCP(Call Control Processor) when SAAL(Signalling ATM Adaptation Layer) function is distributed from CCP to SIMs(Subscriber Interface Modules) in an ATM switching system with distributed architecutre. For the performance analysis, SLAM II simulation language is used and subscriber signalling messageand inter-processor communication messages according to Q.2931 based local call processing procedure are taken into consideration in the proposed queuing network model. The results of simulation are compared with in case of processing SAAL function on CCP. It is observed that the processing utilization of CCP reach 24,000 BHCA and 25,700 BHCAwhen SAAL function load amounts to 10% and 20% of the processing time of the total message, respectively. These values shows that the processing utilization of CCP is alleviated about 7% in comparison with 2,000 BHCA in case that SAAL function is carried out on CCP. Consquently, it is shown that we have to consider seriously how to distribute the functions concerning call processing in a large cale ATM switching system architecture accomodating a number of SIMs.

• Proceedings of the IEEK Conference
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• 2002.07a
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• pp.556-559
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• 2002

The Call Processing Language (CPL, in short), recommended in RFC 2824 of IETF, is a service description language for the Internet Telephony. The CPL allows users to define their own services, which dramatically improves the choice and flexibility of the users. The syntax of the CPL is strictly defined by DTD (Document Type Definition). However, compliance with the DTD is not a sufficient condition for correctness of a CPL script. There are enough rooms for non-expert users to make semantical mistakes in the service logic, which could lead to serious system down. In this paper, we present six classes of semantic warnings for the CPL service description: MF, IS, CR, AS, US, OS. For each class, we give the definition and its effects with an example script. These warnings are not necessarily errors. However, these warnings will help users to find ambiguity, redundancy and inconsistency in their own service description.

• Journal of Communications and Networks
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• v.7 no.3
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• pp.353-366
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• 2005

In future telecommunications systems, behaviour will be defined by inexperienced users for many different purposes, often by specifying requirements in the form of policies. The call processing language (CPL) was developed by the IETF in order to make it possible to define telephony policies in an Internet telephony environment. However, user-defined policies can hide inconsistencies or feature interactions. In this paper, a method and a tool are proposed to flag inconsistencies in a set of policies and to assist the user in correcting them. These policies can be defined by the user in a user-friendly language or derived automatically from a CPL script. The approach builds on a pre-existing logic programming tool that is able to identify inconsistencies in feature definitions. Our new tool is capable of explaining in user-oriented terminology the inconsistencies flagged, to suggest possible solutions, and to implement the chosen solution. It is sensitive to the types of features and interactions that will be created by naive users. This tool is also capable of assembling a set of individual policies specified in a user-friendly manner into a single CPL script in an appropriate priority order for execution by telecommunication systems.

• The KIPS Transactions:PartC
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• v.10C no.4
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• pp.501-508
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• 2003

VoIP that conveys voice in internet is getting into the spotlight as means to alternate existing PSTN in corporation as well as users. Current VoIP is furnishing voice efficiently, but it needs to support various services for VoIP acceleration. IETF is developing CPL standard which is call processing language for supporting various services. User has to store script to specific server for the use of CPL, therefore it is required client to support CPL. This paper describes about design and implementation of SP-based CPL client for various services. The CPL client was implemented using LINUX 2.4.x, C, and GTK1.2.