• Journal of Korea Trade
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• 제24권8호
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• pp.39-62
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• 2020

Purpose - Korean exports account for a vast proportion of Korean GDP, and large volumes of Korean products are sold in the United States. Identifying and characterizing actual and potential product hazards related to Korean products is critical to safeguard Korean export trade, as severe quality issues can impair Korea's reputation and reduce global consumer confidence in Korean products. In this study, we develop country-of-origin-based product risk analysis methods for social media with a specific focus on Korean-labeled products, for the purpose of safeguarding Korean export trade. Design/methodology - We employed two social media datasets containing consumer-generated product reviews. Sentiment analysis is a popular text mining technique used to quantify the type and amount of emotion that is expressed in the text. It is a useful tool for gathering customer opinions regarding products. Findings - We document and discuss the specific potential risks found in Korean-labeled products and explain their implications for safeguarding Korean export trade. Finally, we analyze the false positive matches that arise from the established dictionaries that were used for risk discovery and utilize these classification errors to suggest opportunities for the future refinement of the associated automated text analytic methods. Originality/value - Various studies have used online feedback from social media to analyze product defects. However, none of them links their findings to trade promotion and the protection of a specific country's exports. Therefore, it is important to fill this research gap, which could help to safeguard export trade in Korea.

• 한국컴퓨터산업학회논문지
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• 제5권8호
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• pp.791-800
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• 2004

e-Commerce와 가상 조직의 확산으로 e-비즈니스 활성화에 따른 기업 환경의 변화로 인해 기업간의 협업이 증가하면서 수많은 비즈니스 프로세스들의 범위는 기업 내부가 아닌 기업과 기업간으로 확대되었다. 기업간 거래는 서로 다른 시스템과 서로 다른 비즈니스 프로세스 모델을 가지고 있으므로 상호운용성에 대한 문제점이 존재하기 때문에 기업간 협업을 위한 비즈니스 프로세스 모델을 위해 표준화된 스키마가 제공되어야 한다. ebXML은 그 규모나 위치와 관계없이 각 기업들로 전 세계 전자상거래 시장을 형성하며 XML 기반 메시지 교환을 통하여 각 비즈니스들을 실행한다. 따라서 ebXML을 기반으로 거래 기업간의 비즈니스 프로세스 자동화를 목적으로 e-비즈니스를 위한 거래 기업간 협업 모델링 시스템을 설계 및 구현한다.

• 통상정보연구
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• 제7권1호
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• pp.213-233
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• 2005

A letter of credit is the best settlement among various means of payments until now. A letter of credit plays very important roles in rational and smooth international trade. Letter of credit is usually used in international trade. But many people have to prepare a lot of transport documents in order to transact with L/C. Therefore, the transactions will be happened to delay in international trade very often. Owing to the EDI, international trade will be materialized with electronic business of E-commerce. If we transact with the electronic documents, it will be reduced the time very much in international trade. Generally speaking, all relating parties transact with L/C complying with UCP, but there are no ruling articles about electronic documents in UCP. If all parties want to transact with electronic documents in global business, UCP has to contain the electronic provisions. So, ICC published eUCP on 2002. The purpose of the study was to analyze original electronic papers and provisions through foreign precedents in UCP and eUCP. If we want to exchange the electronic document, the UCP provisions about electronic documents would be revised as follows: UCP provision 20(b) would be revised, “Unless otherwise stipulated in the credit, banks have to accept as an original documents, a documents produced or appearing to have been produced: (i)by reprographic, automated or computerized systems (ii)as carbon copies,; provided that it is marked as original and, where necessary, appears to be signed. A document may be signed by handwriting, by facsimile signature, by perforated signature by symbol, or by any other mechanical or electronic method of authentication."

• Asia pacific journal of information systems
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• 제13권3호
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• pp.23-39
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• 2003

Recently, many organizations in various industries have introduced e-business for the purpose of adding value to their business. But, the e-business model has not existed before and so, it is difficult to analyze clear effectiveness. It frequently does not live up to an organization's expectations. It is due to an absence of environmental changes analysis in the new model, not by a new model itself. System Dynamics(SD) may provide effective results as a tool of analysis for the new model. This research shows the analysis of the effects of a simulated e channel model, which was expanded from existing channel modeling with actual data in basic materials industries. The results show average prices increasing by auction process on the e-market and an increase in sales. So, by increasing the speed of sale revolution stock expenses are reduced. Additionally, we applied a possible scenario to the developed simulation model and investigated strategic issues to draw desirable strategies with market changes.

• 한국정보시스템학회지:정보시스템연구
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• 제8권2호
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• pp.91-110
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• 1999

Recently, searching agent systems to help purchase of products between business and customer have been actively studied in Electronic Commerce(EC). However, the most of comparative searching agent systems are only provided customers with searching results by the keyword-based search, and is not support the efficient decision models to be selected products considering the customer's requirements. This paper proposes the decision agent system applied decision model as well as searching functions based on the keyword-input to be selected useful products in EC. The proposed decision agent system is consist of the user interface, provider interface, decision model. Especially, as the example of the decision model, this paper is designed and implemented the prototype of decision agent system which is normalized the searching data and value of customer's preference weight as to each attribute, and orderly provided customers with computed results. This agent system is also carried out sensitive analysis according to the reflection ratio of the each attribute.

• Asia pacific journal of information systems
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• 제14권1호
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• pp.165-184
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• 2004

This paper focused on developing and empirically testing an EAM(Electronic-Store Acceptance Model), By basing upon Davis' TAM(Technology Acceptance Model) and reflecting the characteristics of EC(Electronic Commerce), the EAM was proposed. This EAM could be regarded as a revised and extended TAM in the EC area. The theoretical rationale of this model was as following: 1) Though Davis' TAM was proposed a powerful tool to explain and predict usage of Information Technology, nowadays, TAM variables(perceived usefulness and ease of use) are posited as key drivers of e-commerce acceptance. 2) In the e-commerce and e-business studies, trust has been emerging as a potentially important antecedent of IT adoption. A famous internet book store was chosen to empirically test the EAM. In order to evaluate reliability and validity of instrument, and validate the research model, SEM(Structured equation model) analysis was conducted. The results showed that perceived usefulness and trust significantly influenced e-Store Acceptance but perceived ease of use did not have significant influence on e-Store Acceptance.

• 통상정보연구
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• 제5권1호
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• pp.103-121
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• 2003

Nowadays, the spread of electronic commerce using internet demands a large changes doing business with company to company and give that company a change to recognize logistics. To support logistics activity, all kinds of companies are using the computer and are recognized that the efficient using of Cyber Logistics Information will mainly play a roll to strength the companies competition power. Accordingly, the purpose of this study is to suggest the following plans, the first plan is to research the companies which is offering the logistics information on the Web site based on the internet and to investigate the contents of Logistics Information, then the second plan is to give companies which is to get the logistics information on Internet, more efficient ways using internet based logistics information systems.

• Asia pacific journal of information systems
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• 제14권4호
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• pp.1-22
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• 2004

Customer value is the source for competitive advantage of online businesses such as Internet shopping malls and portal service. It is important to analyze the relationship between customer value and repurchase in order to provide a guideline of successful online business. The purpose of this paper is to get answers for the following questions. First, what are key components of customer value in online business? Second, What difference exists in the importance or expectance of customer value and its current service level of online business? Finally, what influence relationships exist in customer value and repurchase intentions? Data were collected from 615 respondents who experienced purchase on the Internet shopping malls. This paper developed and empirically tested a model representing the relationships between customer value factors and repurchase intentions as well as difference between the importance of customer value and its service level. The findings here suggested that the service level of customer value was significantly lower than its importance, and customer value factors positively affected the repurchase intentions. Specifically, economy and trust/responsiveness value factors directly affected the repurchase intentions while other factors such as convenience, speed, personalization, community, and emotion value indirectly affected it through trust/responsiveness.

• 경영정보학연구
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• 제11권3호
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• pp.63-82
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• 2009

기업간 B2B 전자상거래를 함에 있어, 판매기업은 판매대금회수의 안정성을 높이고 구매기업은 구매자금 확보를 위한 B2B 전자상거래 보증서비스가 사용되고 있다. 본 연구는 B2B 전자상거래 보증서비스의 지속적인 서비스 개선과 성과관리를 위한 KPI(Key Performance Index) 개발을 목표로 하고 있다. 그에 대한 사례로 'RFID기반 전자상거래 보증 중계 서비스 모델'에 대한 KPI를 도출하였다. KPI 개발을 위해 본 연구에서는 BSC(Balanced Score Card)를 응용한 IT BSC 모델을 적용하여 RFID 기반 전자상거래 보증 중계 서비스 모델의 KPI를 제시하였다. KPI 지표 도출은 크게 서비스 목표와 지표 연계, KPI Pool 구성단계, 지표 평가 및 지표선정 기준 마련, 최종 확정 및 적용의 4단계로 이루어 졌다. 본 연구를 통해 도출된 RFID기반 전자상거래 보증 중계 서비스 모델의 KPI는 1차적으로 서비스의 지속적인 유지관리 할 수 있는 기준을 제시하고, 이를 바탕으로 추후 서비스를 제공하는데 있어 서비스의 자체의 활성화 및 타 산업으로 서비스 확대를 위한 지침을 제공하고자 하였다.

• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2007년도 International Conference
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• pp.378-381
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• 2007

Traditional intermediaries refer to service providers such as travel agents, real estate brokers, job agencies and insurance agents which matching services for buyers and suppliers in a traditional market. The introduction of Electronic commerce resulted in the automation of many tasks provided by intermediaries and seemed to eliminate the role of many traditional intermediaries, which is called disintermediation. However, depending on their market power, traditional intermediaries either will be disintermediated or fill new roles by providing added value and assistance, which is called reintermediation. According to the research of Alina M. Chircu et al. there are three conditions for reintermediation for traditional intermediaries. Three conditions are weak appropriability of EC innovations, ownership of co-specialized assets for both market intermediation and EC innovations and economies of scale. Besides these three reintermediation conditions, we hypothesize that leveraging BPO can be a suitable strategy for traditional intermediaries to be transformed into reintermediaries. Business Process Outsourcing (BPO) is the leveraging of technology or specialist process vendors to provide and manage an organization's critical and/or non-critical enterprise processes and applications. This paper will investigate the relationship between above reintermediation conditions including BPO and reintermediation.