• Journal of Information Technology Applications and Management
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• 제17권3호
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• pp.25-41
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• 2010

F&B(food and beverage) in accommodation industry is a key service that determine the satisfaction of customers in tourism industry. As the importance of the management of quality gets increasingly highlighted in service industry, the innovation in the management of service quality and satisfaction in tourism industry is gaining high attention. In this research, we focused on the improvement and innovation of the management of procurement process for F&B service based on the smart use of information technology. A case and scenario analysis of the improvements in the management of procurement process is performed focusing on a medium-size accommodation business. Future opportunities and potential of further IT-based innovation is discussed.

• 아태비즈니스연구
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• 제2권2호
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• pp.1-35
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• 2011

Facing information overload in today's complex environments, managers look to a concise set of marketing metrics to provide direction for marketing decision making. While there have been several papers dealing with the theoretical aspects of dashboard creation, no research creates and tests a dashboard using scientific techniques. This study develops and demonstrates an empirical approach to dashboard metric selection. In a fast moving consumer goods category, this research selects leading indicators for national-brand and store-brand sales and revenue premium performance from 99 brand-specific and relative-to-competition variables including price, brand equity, usage occasions, and multiple measures of awareness, trial/usage, purchase intent, and liking/satisfaction. Plotting impact size and wear-in time reveals that different kinds of variables predict sales at distinct lead times, which implies that managerial action may be taken to turn the metrics around before performance itself declines.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2009년도 추계학술대회
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• pp.259-265
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• 2009

우리나라 산업구조의 실태를 보면 2006년 현재 사업체 수로는 99.9%, 종업원 수로는 78.5%가 중소기업으로써, 부품 공급자로서 대기업을 지지하고 있는 것이 요즈음의 중소, 중견기업이다. 그러나 중소기업을 둘러싸고 있는 환경은 어렵고 원가 절감이나 가격인하 요청, 고도의 품질 요구, 다품종 소량 제품의 요구 등 무수한 요구에 대응할 필요가 있는 현실은 심각하다. 이렇게 어려운 상황을 극복하기 위한 방책으로서 많은 경영 개선 프로그램이 소개되고 있으나 기술, 인력, 자금이 부족한 중소기업으로서는 소화하기 힘든 현실이다. 이에 중소기업 형 경영 개선 프로그램으로서 TPM 모델을 제시하기 위하여 제안된 여러 모델을 분석하고 이를 토대로 중소기업 용 TPM모델을 제시하고 추후 이를 검증하려한다.

• Asia pacific journal of information systems
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• 제5권1호
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• pp.186-218
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• 1995

The necessity of installing well adaptable Information Systems are required day by day in all the fields of business management. This paper provides an Information System development for enhancing competitive power of the small and medium-sized firms in Korea. Recent growing Information Technology leads to constructing invisibly some new adaptable Information Systems in accordance with the business size, level, capacity and requirements. Even though some advanced companies and big enterprises are already operating their own appropriate Information Systems so as to get their remarkable productivity at a moment. The rest of those small firms are still trying to find out some proper systems fitting their own business in very poor situations. The basic requirements of the points of views by mail questionaired and interviewed from 1292 small and medium-sized manufacturing firms reflected on this Information System development. As a result, the study introduces some economically efficient, convinient, flexible and useful applied Information Systems with simple methods.

• 한국전자거래학회지
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• 제2권2호
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• pp.75-88
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• 1997

Many Korean banks and companies have adopted EDI to replace traditioanal paper documents by electronic ones, which can move much faster with greater accuracy, Also, it is expected to reduce overall costs and maintain good relationships with customers. However, in practice, the performance of EDI seems to be less than expected. The purpose of this paper is to identify the impact of environment and adoption factors on the performance of financial EDI. We proposed a model for the relationships based on the existing literature and peformed a survey of Korean commercial banks and companies using KTNET. The results of this study are as follows: First, the business environment represented by the size of companies and the frequency of transactions showed a negative impact on the performance in terms of efficiency, which is quite converse to the common belief. Second, the technical environment, including computing skills of users and operators, showed a positive impact on the performance in terms of effectiveness. Third, the clearer the adoption purpose, the higher is the performace as intended, while the initiative for the adoption process showed no significant impact.

• 한국전자거래학회지
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• 제3권1호
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• pp.155-173
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• 1998

In this paper we present the development of internet banking and its impact on financial market. The internet banking has been introduced since 1990s, from which customers could obtain most financial services over internet, and will replace with the traditional banks. According to a survey, most of bankers agree that internet will play an important role in banking industry. The internet banking has an enormous impact on the transfer system and banking industry. The transfer system is divided into two-large-value transfer system and small-value transfer system, depending on the size of its transfer amount. The internet banking will enhance the transfer system, especially small-value transfer system. It will reduce the time lag between transaction of service and its payment. However, a congestion or a blockage in a part of network might stop the financial service all over the network, which is called "computer risk". As internet banking develops, banks have incentives to reduce their branches and have to compete with information-business companies which can offer financial EDI.

• 대한안전경영과학회지
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• 제16권2호
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• pp.63-70
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• 2014

As preventive measures have received tremendous attention to prevent any possible accident in advance, many work places have introduced safety and health management systems. However despite of this government's effort, the industrial accident rate of small-scale businesses with less than 50 employees does not decline, which is mainly because the projects are not differentiated according to the risk level of individual business. To evaluate the risk level of small-scale businesses with less than 50 employees and then establish effective safety and health management systems according to the risk level, this study has conducted the following processes. The small-scale businesses with less than 50 employees were evaluated through accident type, and potential accident risk factor was evaluated through location, business type, and business size. The results of this analysis are expected to make contribution to improving the effectiveness of the safety and health management supports to small-scale businesses with less than 50 employees.

• 농업과학연구
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• 제24권2호
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• pp.257-266
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• 1997

Changing environments in agricultural business make it necessary to promote the cooperative farming system so as to scale up farming size, which may contribute to increasing competitive power. Therefore, rural and fishery development program was established in 1990 to encourage individual farmers to jointly form the agricultural company or farming cooperatives. However, while the number of agricultural corporations has rapidly increased through the governmental support, their business achievements become worsening mainly resulting from unplanned and careless management practices. This paper suggested following strategies for management process reengineering to improve the efficiency of agricultural corporations; challenging business initiatives to enlarge volume of sales amounts, maintaining the optimal level of participants and physical assets for cost savings, and proper use of information technology and consulting agencies.

• Industrial Engineering and Management Systems
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• 제12권2호
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• pp.118-129
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• 2013

In this study, we intend to identify key financial variables that can accurately classify Green IT leaders against Green IT followers. In particular, we build and compare single and meta-classifiers to identify the relationship between environmental performance and financial performance, while focusing on selecting and interpreting a final prediction model with a smaller set of financial performance indicators. Our experimental results demonstrate that several key variables representing the size, financial resources, operational efficiency, and risk-taking tendency of an organization can successfully identify Green IT leaders with approximately 90% of accuracy. In addition, we find that Green IT leaders show a higher utilization rate of Web pages as a green marketing channel than Green IT followers while they share common layouts of Web publication to build green IT brands with some differences.

• 한국IT서비스학회지
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• 제2권1호
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• pp.75-83
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• 2003

Among EC areas. the B2B EC market is being spotlighted as an important interesting research area considering its size and the potential impact on companeies and the whole society. In comparison with private consumers in B2C EC. business buyers in B2B EC have to precisely keep track of the purchase records. and integrate them with the buyer's e-procurement system, which might have been implemented as a part of integrated ERP (Enterprise Resource Planning) systems. There are three approaches for such integration between ERP and e-marketplace in B2B EC; Two previous approaches are Inside-Out approach and Outside-In approach. And a newly, one is b-cart approach. In this paper, we try to survey these three approaches and make a comparison analysis. From this research. we identify that the b-cart approach is the most efficient framework in integrating ERP with e-marketplace in B2B EC.