• Title/Summary/Keyword: Business management

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A Study on Sales Activity Method throughout Customer Relationship Management (고객관계관리를 통한 소상공인의 매출증대에 관한 연구)

  • Park, Jae-Yong
    • Management & Information Systems Review
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    • v.23
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    • pp.1-23
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    • 2007
  • Small and Medium Business Associate has supporting small and medium business and private business for establishment business and sales increasing with various policy since 2005. Arousing the interesting on customer relationship management, small and medium business and private business have recognized the necessity of the concept and introduction the CRM. This study suggested the effectiveness of the CRM throughout real cases of the CRM for small and medium business managers in order to rising sales in such an environment. The case of this study tried to figure it out to accomplish manager's ends of small and medium business to get successful business results based on innovative volition and mind trying to change. The owner who has experience 12 years in meat sales was analyzed the results of aptitude test that the business is highly appropriate to him in personality and aptitude. As also saw the strength and opportunity of SWOT analysis, he has an excellent talent for friendship, knowledge of searching Internet and organizing information, and learning ability. This study provided a marketing policy, ideas of customer services and system remodeling to improve relationship with customer, and a division diagnosis of business activities. The owner has an excellent friendship, so that this study suggest to remodel interior inside store clearly and sanitary displaying on products, to introduce aggressive and concentrated marketing strategies, and to recognize the important of public relation.

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State-driven Business Process Transaction Management (상태 기반 비즈니스 프로세스 트랜젝션 관리)

  • Lee Sun Jae;Yun Jang Hyeok;Kim Gwang Su
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2003.05a
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    • pp.772-779
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    • 2003
  • In the real world, business processes are very complex and composed or heterogeneous business activities. As the advent or the Web services enables business processes to be Integrated and to be automated. It makes enterprises integrate heterogeneous business processes from different business partners as well as their internal business processes. To support recent trends in integration of business processes, BPEL, WS-E and WS-T specipications have been established since 2002 WS-C and WS-T describe the reliable business environment including compensation (undo) or completed business processes. The compensation of business processes is a basic requirement for automation or business processes among business partners. Systems implementing these specifications, however, very rarely exist. It's not only because those specifications are developed recently. but also because they are not perfect yet. In this paper, a new business process transaction management, which complements the deficiency of WS-E and WS-T, is suggested. Furthermore, the new approach proposes the business logics for supervisory coordinators which manage serial and parallel business gates The modification or traditional WS-T specification and the simplification or WS-E specification make business processes managed effectively.

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Digital Management System in a Business Environment

  • Veresklia, Mariana;Mykhalitska, Nataliia;Trut, Olha;Honchar, Svitlana;Larin, Stanislav
    • International Journal of Computer Science & Network Security
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    • v.22 no.9
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    • pp.217-223
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    • 2022
  • In modern business conditions, the improvement of business processes cannot do without digitalization. Digital technologies allow businesses to conquer markets, quickly introduce new technologies not only into production processes, but also at all levels of economic activity. The rapid pace of development of information, communication and economic spheres determine the relevance of the research topic and the goals that digital management solves. Today, the use of digital equipment and platforms makes it possible to form the basis for the formation of competitive business advantages, minimize costs, and most importantly, respond in time to changes in both the internal and external environment..Thus, the main task of the study is to analyze the digital management system in a business environment. As a result of the study, current trends and prerequisites for digital management system in a business environment were investigated.

Analysis of Business Implementation Strategy and Construction Management Techniques in Spearheading Overseas Expansion

  • Park, Kyungrog;Yi, June-Seong
    • International conference on construction engineering and project management
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    • 2015.10a
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    • pp.472-476
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    • 2015
  • The purpose of this study is to fully understand the present state of the domestic construction companies, and to analyze phased business types and construction management techniques in order to initiate overseas expansion. Because of the recession in the domestic construction market, a thorough and strategic perspective to constantly develop inroads into overseas market is required. So we carried out a questionnaire survey targeting the experts of the overseas construction and researcher, and consulted them in depth. The questionnaire survey was divided into three sections. The first section is the necessity of overseas construction and the reason. The second is the overseas business types classified into the way of advance in short-term and long-term phase possibility of expansion. Lastly, the importance of the phased construction management techniques and the current capacity of the domestic and the foreign business trends were scrutinized. On the basis of the consultation and surveys, we analyzed the overseas business types and the construction management types in the short-term and long-term phase.

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How to Manage Business Process as Knowledge Assets based on Ontological Approach: Focusing on Sales Order Process

  • Joo, Jae-Woo;Kim, Gun-Woo;Morin, Jean-Henry
    • 한국경영정보학회:학술대회논문집
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    • 2008.06a
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    • pp.264-269
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    • 2008
  • Considering our increasingly interconnected organizations heavily relying on business processes and the growing need for timely accurate knowledge to achieve greater agility in the enterprise, the idea of looking at business processes as a knowledge object is gaining momentum. Business process information is knowledge and should consequently be managed as a valuable organizational asset, particularly because organizations need to react in near real time to environmental changes and events. This paper provides an overview of the situation in this field arguing for a better definition of the intersections between knowledge and business process management. When business process is seen as knowledge, it should be managed as such. We assess and discuss some of the resulting benefits and considering the need for greater dynamic integration between the two domains, we look at ontologies as an interesting technical approach to bridging this gap showing an example for an ontology based sales order process.

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A Study on the Effect and Operation of Quality management (품질경영 운영.효과에 관한 연구)

  • 박노국;이덕구
    • Proceedings of the Safety Management and Science Conference
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    • 2000.05a
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    • pp.149-161
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    • 2000
  • This study investigated the management environment of medium and small business by examining the role of medium and small business in national economics, the change in management condition, and the problems in quality and technique. Also we analyzed problems in the past quality control activity of our medium and small business, and examined the driving direction and introduction method of QM. And to understand the effect of manager's concern in quality management to observe the quality system before and after introduction of QM. A target for this investigation is the medium and small business which has introduced QM through ISO 9000.

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A Study on the Effect and Operation of Quality Management (강원도 중소기업 품질경영 운영과 효과)

  • 이성호;박노국
    • Proceedings of the Safety Management and Science Conference
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    • 2003.05a
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    • pp.195-201
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    • 2003
  • This study investigated the management environment of medium and small business by examining the role of medium and small business in national economics, the change in management condition, and the problems in Qualify and technique. Also we analyzed problems in the past quality control activity of our medium and small business, and examined the driving direction and introduction method of QM. And to understand the effect of manager's concern in quality management to observe the quality system before and after introduction of QM. A target for this investigation is the medium and small business which has introduced QM through ISO 9000.

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E-business Strategies for Management stages on the Website

  • Cho, Sok-Hwan
    • The Journal of Information Technology
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    • v.9 no.1
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    • pp.41-53
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    • 2006
  • E-business managers must make a profit on the goods and services they sell. But e-business retailers are still searching for strategies that work. To test current practices, we became 'phantom shoppers' and bought a randomly chosen set of CDs from a variety of E-business manager. Our findings suggest that order management and logistics skills are pivotal for selling profitably on the Website. In this article, we show how e-business managers can deploy resources creatively to attract the right shoppers, convert these shoppers into buyers, and improve the chances of repeat purchase while maintaining profit margins.

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A Study on the Business Performance according to Management Characteristics at an Optical Store (안경원을 대상으로 한 경영관리 특성이 경영성과에 미치는 영향 연구)

  • You, Min-Jeong;Sim, Sang-Hyun
    • Journal of Korean Ophthalmic Optics Society
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    • v.18 no.4
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    • pp.385-397
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    • 2013
  • Purpose: We divide management characteristics into business strategy, operation management, information management, marketing, asset management. Also this will show effect on business performance according to management characteristics. Methods: For two months, from August to October, a manager (include an executive) participated in individual questionnaires. And the SPSS v14.0 was applied to analyze data of this study. Results: This study has shown that the management characteristics have an effect on the finance and satisfaction performance. In particular, the 'business strategy' and 'marketing' of management characteristics were important factors that affects finance performance and the 'business strategy', 'marketing' and 'operation management' were important factors that affects satisfaction performance. Conclusions: Consequently through this result, we should make an efforts to 'business strategy' and 'marketing' of management characteristics.

Cross-Cultural Management in China

  • Cramer, Tobias
    • Asian Journal of Business Environment
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    • v.8 no.1
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    • pp.17-22
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    • 2018
  • Purpose - This paper discusses cross-cultural management (CCM) in China and how its business students get prepared by university cross-cultural management courses for an international market. Research design, data, and methodology - It was therefore decided to do an online content analysis looking at CCM courses offered by a number of Chinese universities first, and second to conduct a quantitative survey on CCM courses as well as topics among Chinese undergraduate business students at a large Eastern Chinese university. Results - From fundamental aspects, seven Chinese cultural standards emerge which highly influence the behaviour of the Chinese. There is a tendency to imply the integration of not only local but also cross cultural issues in academic management courses. Besides Hong Kong, there are currently 17 Chinese universities and schools accredited by the Association to Advance Collegiate Schools of Business (AACSB) that explicitly requires cross-cultural management competencies in undergraduate and graduate degree programmes. In addition, the study confirmed that two-third of the sample (Chinese undergraduate business students) had taken cross-cultural management courses. Conclusions - The results of this research have made it clear that Chinese universities and schools are aware of the importance of cross-cultural management competencies.