• Title/Summary/Keyword: Business Resilience

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Factors Supporting Business and its Distrubution to Business Resilience In New Normal Era

  • HIDAYAT, Muhammad;LATIEF, Fitriani;WIDIAWATI, Andi;ASBARA, Nurkhalik W.;ZAENI, Nurhaeda
    • Journal of Distribution Science
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    • v.19 no.11
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    • pp.5-15
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    • 2021
  • Purpose: The current study aims at knowing and testing factors supporting business and how to distribute it for resilience business in new normal era. Factors Supporting business resilience will be seen in terms of entrepreneurial competence, technology utilization and government support for business resilience through entrepreneurial spirit as an intervening variable. Research design, data, and methodology: A constructed questionnaire in direct survey and interview was conducted with 97 respondents in South Sulawesi. Partial Least Square (PLS) analysis, was utilized to analyze and verify all the data. Results: This study indicated entrepreneurial competence and utilization of technology have a positive and significant effect on entrepreneurial spirit, while government support has no significant effect on entrepreneurial spirit. This study also indicated that entrepreneurial spirit has a significant effect on business resilience. Conclusion: To increase business resilience, it is very important to have entrepreneurial skills and mastery on utilization of technology. To anticipate future crises, entrepreneurial competencies must be evenly distributed both for business owners and for all members of the organization. To institutionalize crisis management in business, it is important for SMEs in Indonesia to develop an institutionalized Business Crisis Management.

A Case Study on Kakao's Resilience: Based on Five Levers of Resilience Theory

  • Song, Minzheong
    • International Journal of Internet, Broadcasting and Communication
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    • v.9 no.3
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    • pp.44-58
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    • 2017
  • The purpose of this study is to prove the Korean Internet company, Kakao's resilience capacity. For it, this paper reviews the previous literatures regarding Kakao's business models and discusses 'resilience' theory. Then, it organizes the research questions based on the theoretical background and explains the research methodology. It investigates the case of Kakao's business and organization. The case analysis shows that five levers of resilience are a good indicator for a successful platform business evolution. The five levers are composed of coordination, cooperation, clout, capability, and connection: First lever, coordination that makes the company to restructure its silo governance in order to respond to actual business flow starting from the basic asset like game and music content; second lever, cooperation where the firm provides creative people with playground for startups such as KakaoPage; third lever, clout where the company shares its data by opening its API of AI and chatbot to $3^{rd}$ party developers; fourth lever, capability where the firm establishes AI R&D center, KakaoBrain as the function of multi-domain generalist for developing diverse platforms tackling customer needs; and the last fifth lever, connection where the firm continues to expand its platform business to the peripheries, O2O businesses such as KakaoTaxi, KakaoOrder, KakaoPay, and KakaoBank. In conclusion, this study proposes Internet companies to be a resilient platform utilizing those five levers of resilience in order to form successful platform. This study contributes to the agile innovation of Internet platform with ecological sense.

The Impact of Psychological Climate and Self-Resilience on Employee Performance During the COVID-19 Pandemic: An Empirical Study in Indonesia

  • SURATMAN, Andriyastuti;SUHARTINI, Suhartini;PALUPI, Majang;DIHAN, Fereshti Nurdiana;MUHLISON, Muhammad Bakr
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.5
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    • pp.1019-1029
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    • 2021
  • The study aims to investigate the impact of psychological climate, self-resilience, Organizational Citizenship Behaviour (OCB) and job stress on employee performance during Covid-19 pandemic. This paper also attempts to find out the mediating role of OCB and job stress in this context. A confirmatory survey was conducted on 316 employees of several institutions in Indonesia who worked from home during Covid-19 for a minimum period of 2 months. The research revealed that 1) PC has significant and positive influence on OCB and performance; 2) Self resilience have positive and significant influence on performance; 3) PC and self-resilience have a negative influence on job stress; 4) there are insignificant relationship between self-resilience on OCB; OCB and job stress on performance; 5) PC and self-resilience have no indirect influence on performance through OCB and job stress. The findings of this study reveal that organizations expected to have strategic approach in order to handle Covid-19 pandemic in different work patterns that are required to carry out routine office tasks from home, including handling stress as a fast adaptation for both employees and organizations that have a routine task from home.

The Role of Local Government in Improving Resilience and Performance of Small and Medium-Sized Enterprises in Indonesia

  • TANEO, Stefanus Yufra M.;NOYA, Sunday;MELANY, Melany;SETIYATI, Etsa Astridya
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.3
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    • pp.245-256
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    • 2022
  • During the COVID-19 pandemic, several studies focused on financial programs and SMEs' performance, but research on the relationship between non-financial programs, resilience, and SMEs' performance is still sparse. This study fills the gap by analyzing the role of local government in increasing SME resilience and performance by purchasing products (through civil servants) from SMEs and by facilitating online training to SMEs. This study also investigates the role of the local government in strengthening the relationship between resilience and SME performance. Data was collected using an online questionnaire distributed to SMEs in Malang Regency. As many as 410 questionnaires were received and eligible for statistical analysis using WarpPLS. The results show that resilience is positively and significantly related to the performance of SMEs. The local government programs have been proven to improve SME performance directly and indirectly through resilience. Local government programs are not proven to strengthen the relationship between resilience and the performance of SMEs, indicating that the role of government in developing countries such as Indonesia is more appropriate to be "rowing rather than steering" not "steering rather than rowing".

Linking OPCE with Innovative Behavior: The Mediating Effect of Resilience (사내기업가정신을 위한 조직의 준비태세(OPCE)와 혁신행동: 회복탄력성의 매개효과)

  • Suvonova, Hulkar;Lee, Ju-yeon;Park, Taekyung
    • Korean small business review
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    • v.41 no.2
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    • pp.79-97
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    • 2019
  • This study investigates the effect of the organizational preparedness for corporate entrepreneurship(OPCE) on innovative behavior, with a focus on the mediating role of resilience. Building on literature regarding the OPCE and resilience, hypotheses are developed and tested using data collected from 217 middle managers in South Korean small and medium-sized enterprises. Results show that the OPCE has both direct and indirect effects on the consequence. Resilience is also found to be positively associated with innovative behavior. It also find that resilience mediates the relationship between OPCE and innovative behavior. These findings suggest that the perception of middle managers on OPCE contributes to developing their resilience, which in turn encourages them to act entrepreneurially. Theoretical and practical implications, limitations and suggestions for future studies are presented.

Adaptive Supply Chain Management under Severe Supply Chain Disruption: Evidence from Indonesia

  • ONGKOWIJOYO, Gracia;SUTRISNO, Timotius F.C.W.;TEOFILUS, Teofilus;HONGDIYANTO, Charly
    • Journal of Distribution Science
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    • v.18 no.11
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    • pp.91-103
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    • 2020
  • The recent Covid-19 outbreak has caused severe disruption of the global supply chain, which tests firms' ability to survive and build resilience. The concept of adaptive supply chain management (A-SCM) has never been tested against a severe supply chain disruption, such as a pandemic. Purpose: The aim of this study is to examine how firms in Indonesia develop resilience through the implementation of components of adaptive supply chain management, namely risk management, resource reconfiguration and supply chain flexibility, in order to survive severe supply chain disruption. Research design, data and methodology: A qualitative method and PLS-SEM were used to analyze 120 data collected from Indonesian manufacturing firms in various industries. Results: The findings show that risk management, resource reconfiguration, and supply chain flexibility are important components that make up A-SCM. However, only risk management contributes to help build firm resilience in the presence of severe supply chain disruption. Conclusions: The components of A-SCM have been empirically tested. The implication is that managers should carefully use RM to prepare firms for different scenarios to develop contingency strategies. This research contributes to the supply chain management body of knowledge in the context of pandemic-level disruption and broadens the dynamic capabilities perspective.

A Study on the Research of Job Characteristics on Organizational Commitment, Resilience and Organizational Citizenship Behavior for Korean Government-funded Research Institutes in the Field of Science and Technology

  • KOH, Sung-Joo;YU, Jae Har;LEE, Chun-Su
    • East Asian Journal of Business Economics (EAJBE)
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    • v.10 no.2
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    • pp.43-54
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    • 2022
  • Purpose - Government-funded research institutes are important national institutions socially and nationally but academic studies on Korean government-funded research institutes are scarce, especially in areas of human resources and organization. This study investigated the effects of job characteristics on organizational commitment, resilience, and organizational citizenship behavior for organizational members of government-funded research institutes in the field of science and technology. Research design, data, and methodology - Literature review on the effects of job characteristics on organizational commitment, resilience and organizational citizenship behavior for organizational members of government-funded research institutes in the field of science and technology. Based on the review, exploratory propositions were proposed to conduct future empirical study. Result - In this study, based on the results of previous studies, it was presumed that job characteristics would affect organizational commitment, and organizational commitment would affect resilience and organizational citizenship behavior. In addition, proposition on the mediating role of resilience on both organizational commitment and organizational citizenship behavior was formulated. Conclusion - It was propositioned that job characteristics would affect organizational commitment, and organizational commitment would affect resilience and organizational citizenship behavior. Resilience, along with the direct effect of organizational commitment on organizational citizenship behavior, would play a role in mediating organizational commitment and organizational citizenship behavior.

The Relationship between the Preceding Factors of Supply Chain Resilience, Supply Chain Resilience, and Business Performance (공급사슬 회복탄력성 선행요인과 공급사슬 회복 탄력성, 기업 경영성과 간의 관계)

  • Park, Chan-Kwon;Seo, Yeong-Bok
    • Korean small business review
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    • v.43 no.2
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    • pp.1-30
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    • 2021
  • This study is to analyze the relationship between supply chain resilience antecedent factors, supply chain resilience and business performance. Supply chain integration, risk management activity, and visibility were selected as the preceding factors of supply chain resilience, and the effect of these factors on agility and robustness as supply chain resilience, and the effects of agility and robustness factors on corporate management performance are studied. To this end, a survey was conducted on Korean manufacturing companies, and a total of 124 questionnaires were used for the study. As a result of the testing of the research hypothesis, supply chain integration, risk management activity, and visibility have a positive (+) significant effect on agility and robustness. In addition, agility had a positive (+) effect on corporate management performance. But robustness had a positive (+) effect on corporate management performance, but not significant. In order for manufacturing companies to secure supply chain resilience through such research hypothesis testing, it is necessary to secure supply chain integration, risk management activity, and visibility capabilities. It was confirmed that agility and visibility capability can be linked to corporate management performance. In addition, the overall relationship structure between the preceding factors of supply chain resilience, supply chain resilience, and business performance was presented.

Factors Impacting on Tourism Resilience During the COVID-19 Pandemic: An Empirical Study from Vietnam

  • BUI, Trong Tien Bao;NGO, Thanh Phuong Quynh
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.1
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    • pp.213-218
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    • 2022
  • The study's goal is to determine how factors affecting tourism resilience during the COVID-19 pandemic affect Ho Chi Minh Tourism's ability to respond to changes and disruptions. The model and research hypotheses were tested using Multiple Regression Analysis Models. The statistical findings showed that the tourism resilience components have a significant influence on the tourism resilience in Ho Chi Minh city. The analyses revealed that tourism resilience consisted of four latent dimensions. There are 4 explanatory variables with a significance coefficient < 0.05. Therefore, the variables Economic resilience, Ecological resilience, Institutional resilience, and Social resilience all have a significant impact on tourist resilience, which is consistent with Jamaliah and Powell (2017). The findings have important managerial implications for local governments, as well as factors that contribute to tourism resilience, as they must attempt to adapt to changes and turbulences during a pandemic, ensuring that the tourism system rebounds in the future. The four components of tourist resilience are defined in the theoretical contribution. The findings of the study could serve as a starting point for developing future tourist resilience strategies. Because the application of tourist resilience theory is still relatively new, this study presents two theoretical and methodological contributions.

Perceived Employment Instability Effect on Psychological Well-being and Job Satisfaction: Resilience and Character Strength as Mediator

  • Yang, Hoe-Chang;Sun, Il-Suck;Park, Soo-Hong
    • Asian Journal of Business Environment
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    • v.5 no.4
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    • pp.29-35
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    • 2015
  • Purpose - This study intended to identify how resilience and character strength among employees are influenced by employment instability and the negative impact it could have on job satisfaction and psychological wellbeing. Research design, data, and methodology - This study hypothesizes that employment instability will have a negative effect on resilience and character strength, but resilience and character strength will have a positive effect on job satisfaction and psychological wellbeing. A total of 150 valid questionnaires were collected and utilized for analysis. Results - Employment instability was found to have a negative impact not only on job satisfaction and psychological wellbeing but also on employee resilience and character strength. Conclusion - The results suggest that along with the necessity for a strategic approach at the corporate level, enterprises should also acknowledge employee failures and support them in job situations. They should create a positive work environment and a structure of empowerment, interesting jobs, and a positive organizational culture to build various systems and the ability to enhance self-esteem and stamina in order to reinforce character strength.