• 제목/요약/키워드: Business Process management

검색결과 3,405건 처리시간 0.037초

BSC와 Fuzzy AHP를 활용한 웹 기반의 BPM 대상 프로세스 선정에 관한 연구 (Study on aWeb-based Business Process Evaluation Model for BPM using BSC and Fuzzy AHP)

  • 이승신;조지운
    • 산업공학
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    • 제22권1호
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    • pp.26-37
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    • 2009
  • BPM(Business Process Management) secures the agility of an enterprise through automation, integration, and optimization of business process. For the successful BPM introduction, the evaluation and selection of suitable processes for BPM are very important. But as to process evaluation and selection standards, in fact, various selection elements exist and they have to be considered. Therefore, it is very difficult to evaluate systematically and reasonably business processes for enterprises or concerned persons that plan to introduce BPM. This paper describes a Web-based business process evaluation model for BPM using BSC(Balanced Scorecard) and fuzzy AHP(Analytic Hierarchy Process). A Web-based business process evaluation system was implemented based on this and it provides many useful business process evaluation results to enterprises or concerned persons that have insufficient experience and knowledge about BPM, and initially plan to implement BPMS(Business Process Management System). Thus, this paper demonstrates the applicability of fuzzy AHP concept in business process evaluation and selection for BPM, and provides a systemic guidance in the decision-making process.

ANALYZING EFFECTIVE FACTOR OF THE CHANGE MANAGEMENT BASED ON URBAN REGENERATION PROJECT IN REPUBLIC OF KOREA

  • Jae-Pil Seo;Yoon-Ki Choi;Bo-Sik Son;Han-Guk Ryu
    • 국제학술발표논문집
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    • The 4th International Conference on Construction Engineering and Project Management Organized by the University of New South Wales
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    • pp.591-596
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    • 2011
  • There are quite a number of business processes in the urban regeneration project. Managers and participants who involved in the project make and use information for the best way to perform in the particular business process. The information can be also reused and produced for data at the next stage. Accordingly, the information sometimes goes out of existence and work data up into new information when the urban regeneration project has been accomplished. But in that case some of changes happen occasionally, the business for urban regeneration has suffered a loss of profit and time as result of confusions about decisions and inappropriate action. For that reason, the information should be analyzed to achieve its aim at the business process under the influence of changes. Then, even though detail processes and management method change, the Core Information, which are important factors for accomplishing the project, help that the project can be operated to solve the problem about confusion and loss of the business. In conclusion, the Core Information is main effective factors for successful urban regeneration projects on the change management. The purpose of this study is to research the information according to the Information-flow and changes, and to find out the influence factors and the Core Information to manage efficiently at the process of urban regeneration projects.

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BPM 기반의 협업허브 2.0 설계와 구현 (Design and Construction of Collaboration Hub 2.0 based on BPM)

  • 김보현;정소영;최헌종;이성진;장진영
    • 한국CDE학회논문집
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    • 제16권6호
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    • pp.414-423
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    • 2011
  • The collaboration hub has been developed since 2004 as an online collaboration space, which supports the various collaborative works amongst small and medium enterprises using information sharing, collaboration project management, and project history management. Because of the change of manufacturing environment and rapid development of information technologies, it should be evolved from the existing version called Collaboration Hub 1.0. Recently, a lot of manufacturing enterprises know the importance of business process management(BPM) and start to introduce BPM systems. Our research group has developed the new version of Collaboration Hub 1.0 called Collaboration Hub 2.0 which contains the BPM concept, the consistent product data management, and the specialized functions overcoming the various variation of manufacturing. This study scrutinizes the meaning and role of the Collaboration Hub 2.0 and introduces an application study of it to the value chain of automobile module development consisted of a leading company and subcontractors. The case study covers the definition, execution and monitoring of collaboration process, the specialized functions overcoming the manufacturing variation and the key performance index of collaboration business.

건설기업의 업무 프로세스 경영 모델의 변화와 발전방향 (Change Drivers and Advance of Business Process Management Model for Construction Companies)

  • 송영웅;최윤기
    • 한국건설관리학회논문집
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    • 제9권6호
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    • pp.194-203
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    • 2008
  • 건설기업은 내 외부의 경영환경이 글로벌화 되고 수주경쟁이 치열해 짐에 따라 기업 운영 효율성 증대와 수익성 증대를 위한 경영체제에 대한 노력이 요구된다. 1990년 이후 건설기업은 프로세스 중심의 내 외부 업무구조를 개선하기 위하여 BPR, 6시그마, PI, 워크플로우 관리, BPM 등 다양한 시도가 있었으며 기업내부에서 개선된 기능을 일부 획득 했으나 일회성 사업에 머물렀으며 변화에 대한 업무 프로세스 민첩성의 제공은 미비하였다. 또한 최근의 BPM 적용과 실용화 방안에 대해서는 타 산업분야의 이론과 방법론에 국한되어 있으며, 건설기업의 BPM 적용을 위한 도입 시도는 일부기업에서만 개념적 이론적 접근 및 검토단계에 머무르고 있다(B사, H사, 2007년 기준). 따라서 본 연구에서는 건설기업의 경영 패러다임의 변화를 반영하고 건설기업의 업무 프로세스 경영 모델의 도입현황과 개선요구사항을 분석하고자 한다. 또한 건설기업의 BPM 도입을 위하여, 지속 가능한 업무 프로세스 경영 모델의 구축방안을 제시함으로서 건설기업 BPM의 발전방향을 제시하고자 한다.

비즈니스 프로세스 모델에서의 설계 이상 현상 (Design Anomalies in the Business Process Modeling)

  • 김건우;이정화;손진현
    • 한국정보과학회논문지:컴퓨팅의 실제 및 레터
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    • 제14권9호
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    • pp.850-863
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    • 2008
  • 비즈니스 프로세스란 기업의 목표 달성을 위하여 다양한 비즈니스 규칙에 의해 정의된 상호 연관이 있는 비즈니스 기능의 집합을 의미한다. 이러한 비즈니스 프로세스 관리를 위해 많은 기업들은 프로세스 모델링 작업을 수행하게 되는데, 이러한 모델링 작업은 사람에 의해 수행되기 때문에 예기치 못한 이상 현상이 발생할 수 있게 된다. 이러한 이상 현상이 미리 검출되지 않고 프로세스 엔진에 의해 실행된다면 막대한 비용 및 손실을 초래할 수 있기 때문에 모델링 단계에서 이상 현상이 없도록 모델링을 하거나 모델링 도구 자체에서 미리 정의된 이상 현상들을 검출하는 작업이 필요하다. 본 논문에서는 비즈니스프로세스 이상 현상 검출작업에 활용될 수 있도록 모델링 단계에서 발생할 수 있는 이상 현상들을 타입에 따라 분류하고 정의하였다.

웹 서비스를 이용한 워크플로우 관리 시스템의 설계 방안 (Design of Workflow Management System using Web Services)

  • 오명은;이용표;한상용
    • 한국전자거래학회:학술대회논문집
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    • 한국전자거래학회 2003년도 종합학술대회 논문집
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    • pp.230-235
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    • 2003
  • A Workflow Management System is one which provides procedural automation of a business process by management of the sequence of work activities. The existing workflow management systems have limitation of interaction among application systems. In this paper, we propose a new workflow management system that can be adapted in dynamically changed paradigm of distributed computing by using Web Service. System Architecture and prototyping execution model of the system is described in BPEL4WS.

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AHP기법을 이용한 IT서비스 핵심 프로세스 분석에 관한 연구 -ITIL 관점에서- (A Study on the Analysis of IT Service Core Process using the AHP -In the Perspective of ITIL-)

  • 이휘재;김대성
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2005년도 추계학술대회 및 정기총회
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    • pp.207-212
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    • 2005
  • The SM(System Management) is more important than SI(System Integration) in business model of software industry. And the role of ITO(IT Outsourcing) is increasing, recently. Also, The interest of ITIL increasing in the software industry. In the perspective of business, IT organization has been transformed from supportive division the core business organization, IT organization needs the satisfaction of customer’s requirements. So, process oriented IT management is required. In the perspective of technique, according to need of IT infra for a rapid change management, an application management, systematic development and operating process are required. Therefore, this paper analyzes of IT service core process in service support and service delivery that was offered by ITIL using the AHP methodology This paper shows the results of IT service survey in domestic software industry. And this paper gives a guideline of introduction ITIL

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의미 수준이 다른 비즈니스 프로세스의 검색 방법 (A methodology for discovering business processes in different semantic levels)

  • 최영환;채희권;김광수
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회/대한산업공학회 2003년도 춘계공동학술대회
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    • pp.1128-1135
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    • 2003
  • e-Transformation of an enterprise requires the collaboration of business processes to be suited to the business participants' purpose. To realize this collaboration, business processes should be implemented as components and the system developers could be able to reuse the components for their specific purpose. The first step of this collaboration is the discovery of exact components for business processes. A dilemma, however, is the fact that there are thousands or even millions of business processes which vary from one enterprise to another. Moreover, business processes could be decomposed into multiple levels of semantics and classified into several process areas. In general, discovery of exact business processes requires understanding of widely adopted classification schemes such as CBPC, OAGIS, or SCOR. To cope with this obstacle, business process metadata should be defined and managed regardless of specific classification schemes to support effective discovery and reuse of business processes components. In this paper, a methodology to discover business process components published in different semantic levels is proposed. The proposed methodology represents the metadata of business process components as topic maps stored in a registry and utilizes the powerful features of topic maps for process discovery. TM4J, an open-source topic map engine, is modified to support concept matching and navigation. With the implemented tool, application system developers can discover and publish the business process components effectively.

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의료기관 프로세스 통합 관리를 위한 비즈니스 프로세스 모델 정형화 및 구조적 이상 현상 검증 기법 (Business Process Model Formalization and Structural Anomaly Verification Techniques for Integrated Process Management of Medical Institutions)

  • 김건우;김성혁
    • 한국콘텐츠학회논문지
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    • 제18권7호
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    • pp.177-193
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    • 2018
  • 상시적으로 변화하는 의료 환경에 적응하고 다양한 외부 의료기관과의 정보 공유를 위해 의료기관 프로세스를 통합 관리할 수 있는 비즈니스 프로세스 관리 시스템에 대한 중요성이 증가하고 있다. 비즈니스 프로세스 관리 시스템은 그래프 기반의 BPMN 프로세스 모델을 웹서비스 환경의 실행언어인 WS-BPEL로 변환한 후 프로세스 엔진을 통해 실행하는 자동화 프로세스 도구이다. 하지만 BPMN 프로세스 모델은 다수의 모호성 및 구조적 불일치로 인해 WS-BPEL로의 변환이 어려울 수 있으며 프로세스 실행 시 실행 오류를 초래할 수 있는 구조적 이상 현상들을 포함할 수 있다. 본 논문에서는 의료기관 프로세스 통합 관리를 위해 모호성 및 구조적 불일치가 제거된 정형화된 BPMN 프로세스 모델 및 구조적 이상 현상 검출 방법을 제시한다. IHE 프로파일을 적용한 사례연구를 통해 정형화된 BPMN 프로세스 모델을 제시하고 및 구조적 이상 현상 검증을 실시한다. 기존의 연구 방법과의 비교 실험을 통해 제안된 기법의 우수성을 보인다.

전자상거래 인프라를 활용한 글로벌 SCM(Supply Chain Management) 모델 구현에 관한 연구 (A Study on the Implementation of Global SCM(Supply Chain Management) Model using Electronic Commerce Infrastructure)

  • 정석찬;박기남
    • 한국전자거래학회지
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    • 제7권3호
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    • pp.121-137
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    • 2002
  • SCM(Supply Chain Management) have been introduced in many companies for integrated management and improvement of business process. Recently, as internet and e-business concept are spread globally, the SCM concept is expanded from one internal company process to inter-company process, it makes a Global SCM concept. In this paper, we discuss the implementation of the Global SCM concept using e-business infrastructure, and propose SCM portal models. Four types of the SCM portal model are discussed, which are forecasting information sharing model, e-Marketplace-typed model, collaboration model and logistics information sharing model. The major concept of the SCM portal is to share information of supply chain process, it provide merits of scale to company. The result of this paper can be summarized as follows : First, the information sharing is very useful in the Global SCM. Second, the e-business infrastructure, especially e-Marketplace can be usefully used for implementation of SCM portal. Third, the M2M(Market to Market) function of e-Marketplace is a major function for implementing SCM portal.

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