• Title/Summary/Keyword: Business Process management

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Study on aWeb-based Business Process Evaluation Model for BPM using BSC and Fuzzy AHP (BSC와 Fuzzy AHP를 활용한 웹 기반의 BPM 대상 프로세스 선정에 관한 연구)

  • Lee, Seung-Sin;Cho, Chi-Woon
    • IE interfaces
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    • v.22 no.1
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    • pp.26-37
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    • 2009
  • BPM(Business Process Management) secures the agility of an enterprise through automation, integration, and optimization of business process. For the successful BPM introduction, the evaluation and selection of suitable processes for BPM are very important. But as to process evaluation and selection standards, in fact, various selection elements exist and they have to be considered. Therefore, it is very difficult to evaluate systematically and reasonably business processes for enterprises or concerned persons that plan to introduce BPM. This paper describes a Web-based business process evaluation model for BPM using BSC(Balanced Scorecard) and fuzzy AHP(Analytic Hierarchy Process). A Web-based business process evaluation system was implemented based on this and it provides many useful business process evaluation results to enterprises or concerned persons that have insufficient experience and knowledge about BPM, and initially plan to implement BPMS(Business Process Management System). Thus, this paper demonstrates the applicability of fuzzy AHP concept in business process evaluation and selection for BPM, and provides a systemic guidance in the decision-making process.

ANALYZING EFFECTIVE FACTOR OF THE CHANGE MANAGEMENT BASED ON URBAN REGENERATION PROJECT IN REPUBLIC OF KOREA

  • Jae-Pil Seo;Yoon-Ki Choi;Bo-Sik Son;Han-Guk Ryu
    • International conference on construction engineering and project management
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    • 2011.02a
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    • pp.591-596
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    • 2011
  • There are quite a number of business processes in the urban regeneration project. Managers and participants who involved in the project make and use information for the best way to perform in the particular business process. The information can be also reused and produced for data at the next stage. Accordingly, the information sometimes goes out of existence and work data up into new information when the urban regeneration project has been accomplished. But in that case some of changes happen occasionally, the business for urban regeneration has suffered a loss of profit and time as result of confusions about decisions and inappropriate action. For that reason, the information should be analyzed to achieve its aim at the business process under the influence of changes. Then, even though detail processes and management method change, the Core Information, which are important factors for accomplishing the project, help that the project can be operated to solve the problem about confusion and loss of the business. In conclusion, the Core Information is main effective factors for successful urban regeneration projects on the change management. The purpose of this study is to research the information according to the Information-flow and changes, and to find out the influence factors and the Core Information to manage efficiently at the process of urban regeneration projects.

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Design and Construction of Collaboration Hub 2.0 based on BPM (BPM 기반의 협업허브 2.0 설계와 구현)

  • Kim, Bo-Hyun;Jung, So-Young;Choi, Hon-Zong;Lee, Sung-Jin;Jang, Jin-Young
    • Korean Journal of Computational Design and Engineering
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    • v.16 no.6
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    • pp.414-423
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    • 2011
  • The collaboration hub has been developed since 2004 as an online collaboration space, which supports the various collaborative works amongst small and medium enterprises using information sharing, collaboration project management, and project history management. Because of the change of manufacturing environment and rapid development of information technologies, it should be evolved from the existing version called Collaboration Hub 1.0. Recently, a lot of manufacturing enterprises know the importance of business process management(BPM) and start to introduce BPM systems. Our research group has developed the new version of Collaboration Hub 1.0 called Collaboration Hub 2.0 which contains the BPM concept, the consistent product data management, and the specialized functions overcoming the various variation of manufacturing. This study scrutinizes the meaning and role of the Collaboration Hub 2.0 and introduces an application study of it to the value chain of automobile module development consisted of a leading company and subcontractors. The case study covers the definition, execution and monitoring of collaboration process, the specialized functions overcoming the manufacturing variation and the key performance index of collaboration business.

Change Drivers and Advance of Business Process Management Model for Construction Companies (건설기업의 업무 프로세스 경영 모델의 변화와 발전방향)

  • Song, Young-Woong;Choi, Yoon-Ki
    • Korean Journal of Construction Engineering and Management
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    • v.9 no.6
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    • pp.194-203
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    • 2008
  • Construction companies require management system to increase efficiency and profit because of receiving competition and globalizing business environment. Since 1990s, construction companies have made various attempts to innovate business structure both internally and externally by means of BPR, 6 Sigma, PI, and Workflow. Some improvements were made, but most of them were temporary, and insufficient to provide the much-needed promptness of business process in responding to the changes. Furthermore, the recent methods of applying BPM and practical using are limited to the theory and method of other industries, and also the attempts of applying BPM in construction industry are at the stage of theoretical approaching and examining in a few construction companies. Accordingly, this study deduces the necessity of adopting BPM based on change of business paradigm for construction companies and limits of current researches, failure causes and problems of application attempts of BPM and process management. And also, we analyze Advance of BPM and suggest the application method of business process management model for construction companies.

Design Anomalies in the Business Process Modeling (비즈니스 프로세스 모델에서의 설계 이상 현상)

  • Kim, Gun-Woo;Lee, Jeong-Wha;Son, Jin-Hyun
    • Journal of KIISE:Computing Practices and Letters
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    • v.14 no.9
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    • pp.850-863
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    • 2008
  • Business Process is a set of interrelated business functions, which are defined by various business process rule and that will lead a company to accomplishing a specific organizational goal. Many business organizations are using process modeling methods for their business process management, but mostly these methods are accomplished by Human-Based activities. These human-based activities cause unexpected design anomalies in modeling phase. If process engine executed without design anomalies detection, that will be lead to huge loss on costs. To ensure that there is no design anomalies in modeling phase and to detect anomalies of predefined actions within modeling tools are important issues in business process management. In this paper, we provide specific types of design anomalies, which can effectively use to detect design anomalies in business process modeling phase.

Design of Workflow Management System using Web Services (웹 서비스를 이용한 워크플로우 관리 시스템의 설계 방안)

  • 오명은;이용표;한상용
    • Proceedings of the CALSEC Conference
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    • 2003.09a
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    • pp.230-235
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    • 2003
  • A Workflow Management System is one which provides procedural automation of a business process by management of the sequence of work activities. The existing workflow management systems have limitation of interaction among application systems. In this paper, we propose a new workflow management system that can be adapted in dynamically changed paradigm of distributed computing by using Web Service. System Architecture and prototyping execution model of the system is described in BPEL4WS.

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A Study on the Analysis of IT Service Core Process using the AHP -In the Perspective of ITIL- (AHP기법을 이용한 IT서비스 핵심 프로세스 분석에 관한 연구 -ITIL 관점에서-)

  • Lee, Hwi-Jae;Kim, Dae-Sung
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2005.10a
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    • pp.207-212
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    • 2005
  • The SM(System Management) is more important than SI(System Integration) in business model of software industry. And the role of ITO(IT Outsourcing) is increasing, recently. Also, The interest of ITIL increasing in the software industry. In the perspective of business, IT organization has been transformed from supportive division the core business organization, IT organization needs the satisfaction of customer’s requirements. So, process oriented IT management is required. In the perspective of technique, according to need of IT infra for a rapid change management, an application management, systematic development and operating process are required. Therefore, this paper analyzes of IT service core process in service support and service delivery that was offered by ITIL using the AHP methodology This paper shows the results of IT service survey in domestic software industry. And this paper gives a guideline of introduction ITIL

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A methodology for discovering business processes in different semantic levels (의미 수준이 다른 비즈니스 프로세스의 검색 방법)

  • Choe Yeong Hwan;Chae Hui Gwon;Kim Gwang Su
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2003.05a
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    • pp.1128-1135
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    • 2003
  • e-Transformation of an enterprise requires the collaboration of business processes to be suited to the business participants' purpose. To realize this collaboration, business processes should be implemented as components and the system developers could be able to reuse the components for their specific purpose. The first step of this collaboration is the discovery of exact components for business processes. A dilemma, however, is the fact that there are thousands or even millions of business processes which vary from one enterprise to another. Moreover, business processes could be decomposed into multiple levels of semantics and classified into several process areas. In general, discovery of exact business processes requires understanding of widely adopted classification schemes such as CBPC, OAGIS, or SCOR. To cope with this obstacle, business process metadata should be defined and managed regardless of specific classification schemes to support effective discovery and reuse of business processes components. In this paper, a methodology to discover business process components published in different semantic levels is proposed. The proposed methodology represents the metadata of business process components as topic maps stored in a registry and utilizes the powerful features of topic maps for process discovery. TM4J, an open-source topic map engine, is modified to support concept matching and navigation. With the implemented tool, application system developers can discover and publish the business process components effectively.

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Business Process Model Formalization and Structural Anomaly Verification Techniques for Integrated Process Management of Medical Institutions (의료기관 프로세스 통합 관리를 위한 비즈니스 프로세스 모델 정형화 및 구조적 이상 현상 검증 기법)

  • Kim, Gun-Woo;Kim, Seong-Hyuk
    • The Journal of the Korea Contents Association
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    • v.18 no.7
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    • pp.177-193
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    • 2018
  • The business process management system that can integrate and manage a medical institution's processes has been increased importance to adapt to constantly changing medical environments and share information with various external medical institutions. The business process management system is an automated process tool that converts the graphic-based BPMN process model into a WS-BPEL, the execution language of the web service environment, and executes it through the process engine. However, the BPMN process model can be difficult to convert into WS-BPEL due to several ambiguities and structural inconsistencies. The process model may also contain structural anomalies that can lead to execution errors during process execution. In this paper, we present business process model formalization and structural anomaly verification techniques for facilitating integrated process management in medical institutions. Through the case study based on the IHE profile, we presented a formalized BPMN process model and verify the structural anomalies. We show the superiority of the proposed technique through comparative experiments with other related works.

A Study on the Implementation of Global SCM(Supply Chain Management) Model using Electronic Commerce Infrastructure (전자상거래 인프라를 활용한 글로벌 SCM(Supply Chain Management) 모델 구현에 관한 연구)

  • ;;Ishiguro Eiji
    • The Journal of Society for e-Business Studies
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    • v.7 no.3
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    • pp.121-137
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    • 2002
  • SCM(Supply Chain Management) have been introduced in many companies for integrated management and improvement of business process. Recently, as internet and e-business concept are spread globally, the SCM concept is expanded from one internal company process to inter-company process, it makes a Global SCM concept. In this paper, we discuss the implementation of the Global SCM concept using e-business infrastructure, and propose SCM portal models. Four types of the SCM portal model are discussed, which are forecasting information sharing model, e-Marketplace-typed model, collaboration model and logistics information sharing model. The major concept of the SCM portal is to share information of supply chain process, it provide merits of scale to company. The result of this paper can be summarized as follows : First, the information sharing is very useful in the Global SCM. Second, the e-business infrastructure, especially e-Marketplace can be usefully used for implementation of SCM portal. Third, the M2M(Market to Market) function of e-Marketplace is a major function for implementing SCM portal.

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