• Proceedings of the CALSEC Conference
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• 2003.09a
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• pp.230-235
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• 2003

A Workflow Management System is one which provides procedural automation of a business process by management of the sequence of work activities. The existing workflow management systems have limitation of interaction among application systems. In this paper, we propose a new workflow management system that can be adapted in dynamically changed paradigm of distributed computing by using Web Service. System Architecture and prototyping execution model of the system is described in BPEL4WS.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2000.04a
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• pp.664-667
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• 2000

Although managing knowledge about business processes has been recognized as an important aspect of Knowledge Management System (KMS), it has not been satisfactorily addressed academically or commercially. This paper proposes a KMS architecture to effectively manage business process as knowledge. It expands commonly recognized KMS functions with the process packaging module that defines business processes, monitors and evaluates process instances, keeps process instance history, and provides link between processes and other knowledge items such as documents and experts. The users can not only find the best practice of a business process but also learn from mistakes. A prototype system is implemented to show the feasibility of the proposed architecture. The results of this paper can contribute to expand current KMSs to help use knowledge to enhance the users' performance in their business processes.

• Journal of Korean Institute of Industrial Engineers
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• v.32 no.2
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• pp.126-132
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• 2006

Recently, business environments have been changing quickly. To establish competitive advantage, most enterprises have been using information systems such as Enterprise Resource Planning (ERP), Supply Chain Management (SCM) and Customer Relationship Management (CRM). Many consider Business Process Management (BPM) a new innovative solution for enterprise-wide processes. As the BPM system is used more widely and matures, new techniques and functions will be developed by commercial vendors. However, they mainly focus on correctly executing process models, and user convenience has not been considered. In this paper, we have developed a new method of designing business processes, which provides users with an easy modeling interface. The method is based on version management. Version management of a process enables a history of the process model to be recorded. In order to prevent wasted storage, not all of the process versions are stored. An initial version and changes to each process are stored by automatically detecting changes. Our method enhances the convenience of the modeling business processes and thus helps the process designer. A prototype system is presented to verify the effectiveness of our method.

• Proceedings of the KSR Conference
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• 2005.11a
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• pp.1268-1275
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• 2005

The computerization works and environment have been changed from simple transaction and data process request to system connection request, from data computerization to application work automation and process computerization through IT development and Internet spread. Recently, BPM(Business Process Management) concept has been widely propagated. It is expanding interest of business subject. Korea Railroad is operating train operation management system through 5 regional headquarters and organizations under the influence of each regional headquarter. But integrated operation and management of communication each department, work flow management and resources of depot equipment and materials have to need a lot of effort and time in huge organization as Korea Railroad. Therefore, this article realized Web Based BPM Group Ware. This article will define Korea Railroad organization and business process in using this Group Ware. And it will introduce Korea Railroad computer manage system of this Group Ware and efficient Korea Railroad Business Process through modeling and operating department work and resources management in Korea Railroad.

• The Journal of the Korea Contents Association
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• v.6 no.4
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• pp.38-45
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• 2006

Most organizations adopt a process-based approach to manage their operations and now business process management(BPM) is a well-established concept. Because ISO 9001:2000 has been influenced by BPR and it also emphasizes process based, BPM can get together with ISO 9001:2000. Korea Institute of Science and Technology Information has taken ISO 9001:2000 certificate in November 11, 2003 and has implemented quality management systems based on BPM. We call it KQMS(KISTI Quality Management System). KQMS based on BPMS is a new example in field of ISO quality management and is expected to support process management well.

• International conference on construction engineering and project management
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• 2005.10a
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• pp.569-574
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• 2005

This paper presents the core technology of Construction Business Process Automation to model and automate construction business processes. Business Process Reengineering (BPR) and Automation (BPA) have been recognized as one of the important aspects in construction business management. However, BPR requires a lot of efforts to identify, document, implement, execute, maintain, and keep track thousands of business processes to deliver a project. Moreover, existing BPA technologies used in existing Enterprise Resource Planning (ERP) systems do not lend themselves to effective scalability for construction business process management. Application of Workflow and Object Technologies would be quite effective in implementing a scalable enterprise application for construction community. This paper present the technologies and methodologies for automating construction business processes by addressing how: 1) Automated construction management tasks are developed as software components, 2) The process modeling is facilitated by dragging-and dropping task components in a network, 3) Raising business requests and instantiating corresponding process instances are delivered, and 4) Business process instances are executed by using workflow technology based on real-time simulation engine. This paper presents how the construction business process automation is achieved by using equipment reservation and cancellation processes simplified intentionally.

• International Journal of Quality Innovation
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• v.6 no.1
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• pp.74-97
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• 2005

IDEF0 is the IEEE standard for functional enterprise modeling and has been used for business process modeling or process mapping in US and Europe. But it does not reflect the potential benefits of modeling and simulation of the dynamic aspects of an enterprise or a system. On the other hand, simulation tools concentrate mostly on the simulation of material flows and are difficult to include information flows and control flows. Additionally, the simulation models that include elements such as queues, event generators and process nodes is a visual interactive representation for the model builder, but is inconvenient for the domain expert. In an attempt to fill that void, we provide an integration of business process and simulation models in this paper. An enhancement of the IDEF0, called parameterized IDEF0, is proposed and its conversion mechanism to network simulation model is developed. Using this methodology, business process models for alternative systems can be evaluated and compared through simulation on time, cost, and quality metrics. As an application of the proposed methodology, economic evaluation of EDI (Electronic Data Interchange) for time-based BPR (Business Process Redesign) is demonstrated. In addition to BPR, the developed methodology may be further integrated with ABC (Activity Based Costing), TQM (Total Quality Management), and economic evaluation of information systems.

• The Journal of Information Systems
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• v.15 no.1
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• pp.169-189
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• 2006

Recently, many companies are trying to survive in a competitive business environment and they employ various kinds of information systems. Business Process Management (BPM) system is a software system that integrated enterprise information systems based on processes, which is considered an essential element for managing inner and outer processes. Though the BPM system has been applied to major processes only so far, companies begin to extends target processes applied into enterprise wide. In such settings, not only exact but also efficient management of processes is required. The efficiency of BPM has two perspectives: one is the performance of users that handle assigned tasks, and the other is the performance of the Business Process (BP) engine that carries out execution of processes. In this paper, in order to deal with the seconde perspective, we develop Drum, Buffer, and Rope (DBR) method, which have been considered innovative Theory of Constraint (TOC) method in manufacturing domain, for efficient management of processes. A new method, BP-DBR, has been developed, and we show that it is effective for business processes. The effectiveness of the method has been proved in terms of efficiency measures such as average process completion time and average number of completed processes, through a series of simulations on real banking processes.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.28 no.4
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• pp.124-133
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• 2005

The purpose of this study is to analyze the effectiveness of process approach for business performance of a company certified with ISO 9000 : 2000 quality management system. The result of this empirical research were identified as follows. Documentation and an intelligence process appeared with a preference matter in an influence to reach to a business performance of a company through the organization which established a process approach. It reveals that the process approach of quality management system might affect positively for customer satisfaction, product qualify, financial results and cost reduction.

• IE interfaces
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• v.20 no.3
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• pp.257-266
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• 2007

To survive in rapidly changing business environment, the enterprises of all over the world are trying to integrate their IT infra structure and are trying to automate their business process. Service Oriented Architecture (SOA) is being accepted as an IT standard to support efficient system integration and flexible business process automation between enterprises or departments. The material control system is required this software architecture between manufacturing company and materials supply vendors. This paper introduces concept of SOA, relevant technology about SOA such as Web Services and Business Process Execution Language (BPEL) and Enterprise Service Bus (ESB) and describes how to automate materials control process by designing the material control system based on SOA. The analysis of requirements is proceeded by Unified Modeling Language (UML) and SOA delivery strategy is selected the top-down strategy. And this paper describes how to derive services and operations and how to arrange services in three service layers and how to design business process.